Whakatane Hotel

All good, clean and central location. Good beds and big bathrooms

Kitchen and cooking facilities quite old and not working well

The meal at dinner was amazing.

Cleanliness in kitchen

You pay cheap so you get cheap all I can say Didn't like where room was and wasn't given a choice to choose

Oh old tools but I suppose you get what you pay for

Central

The showers need a good scrub and toilet paper replinished

Good affordable room.

Freedom

Cold weather

The staff were helpful and friendly, location was good and could walk around town, waterfront.

Was a bit noisy, the shared kitchen was messy and unclean. The power plug next to bed didnt work and no heater.

Room was fine and bed,

noise of other guests talking,, cobwebby bathroom was not great,

Friendly staff . Bed was clean and comfortable

In shared bathroom Toilet was dirty...bath matt mouldy...big cobwebs..nails in locks replacing proper knobs... couldn't lock ladies toilet door.... Very week shower pressure....minimal blankets in bedroom ....place is tired looking needs upgrading ... could do with curtain over glass in top of door to block out the light from the hallway...

Location was great. Room very basic but livable for the 2 nights we were there

Bed and pillows were very uncomfortable

In the middle of town so it was close to get to anywhere

The bathroom could’ve done with a wipe down especially the shower. The wallpaper is peeling. But it is comfortable and the staff were great.

Location,mattress, staff,warmth,food

Decor,dark,1 electrical outlet in room

I was having a shower owner of the motel come to my shower looking thru the window shower I told her to go away she wouldn’t go away I was so so upset she creep me out

Host lied that there was no single room until I booked on booking.com. not worth 75$ for single room. Too old .

The staff

Location

Perfect location for a graduation we were attending right in the middle of town. The room we had was for 4pax (3adults and 1 child) and consisted of 2 single beds and a bunk (lower bunk was a double and top bunk was a single). The room itself was huge and we loved looking out the window to the street below. There is a bar across the road but they were not loud at all and I think they closed down around midnight or just after - you could barely hear anything if you have the windows closed. Location of room was great as we were not too far from the bathroom (outdated but the hot water was the best once it was up and running) and communal kitchen (plenty of space to cook and eat and hang out).

I slept on the single bed and me and my other friend could feel the springs through the mattress! The key to being comfortable was to lay in one spot and not move the whole night lol

Location was good for our group

Handy for us all

That it was convenient for what I wanted

Its an old establishment so it was musty and cold. No headboard, TV up closer to the ceiling couldn't watch it (even with my glasses on) no Netflix available. Had to climb over the bath to have a shower and there was barely any room to sit when going to the toilet. Plus no tea, coffee available. I know I pay for what I get but this was very disappointing. Bloody staff member needs work on her customer service 🙄

Location

No elevator, no private parking, door was hard to lock

I appreciate Jannie for letting me check in an hour late. Thank you.

Bed.

Kitchen - messy dishes left on bench. Floor in kitchen swimmg wth water after heavy rain. Smell of old oil in corridor. No stagf around to give key bk but place all open so left key in door. Walls very thin in bedrm- noise transfers easily

No hot water at all for a shower...leaving it there!

Location and team, sheets were clean

The conditions of rooms were very sad..., fan was filthy, needed painting and updating. Carpet was old windows were jammed, Needs to have a total restore

Location was good. Dinner was excellent.

It was very noisy. People coming in all hours during the night and congregating together.

The location love it

The cutlery not washed in the kitchen

The local people

Some of the other guests

I have been waiting since the 21st of February and still haven't received my refund. I asked for the hotel to send confirmation to booking.com so that I may receive my refund, however I am still waiting!

Great location great price

Bit noisy but its next to a bar

Good location, friendly staff

The bedroom wasn't clean, lots of cobwebs and spiders. The bathrooms were awful. No toilet seat on the only toilet in the women's. The shower head only came up to my shoulders and it's not adjustable. I understand it's a pub and it's noisy but the problem was the paper thin walls and the extremely loud snorer in the next room. Everything is old and run down. Should be renovated before any more rooms are let out.

Excellent location, great service at check in. I kinda liked the retention of the period accurate decor. It made me feel like this would have great accommodation in its time, before motels were created and became popular.

I didn't expect the communal shower/toileting arrangement but now accept it was in their advertising. I found my stay was reminiscent of an accommodation style from decades long ago - possibly post World War II. I wasn't too happy about the car parking arrangements where the "onsite" parking is not fenced off making security a concern. I had no problems though and acknowledge the CCTV coverage. Probably won't stay here again. I'm too used more privacy and in room shower/toileting facilities. I'm glad I did stay though because it made think of my parents and grandparents who would have revelled in this type of accommodation back in the day.

Clean and quiet

Hall way light was right outside window above door so was bright all night

The only thing good about the hotel is the location

The hotel is filthy we had to change rooms because of the putrid snell. We found rotting meat of some kind in the wardrobe.

Did not have any meals on site

Have parking for the public who were staying on-site fenced area

Ladies bathroom didnt have a seat. Looks like seat was ripped off or something. The lid was sitting on the floor. The bathtub had a giant hole in the brick surrounding it. Surprised they can call themselves a hotel. Had to grab someone from the bar to check me in and wasnt the friendliest.

the price

The beds, the shower the general condition

It was cheap and available when Whakatane was full. Location great. Served purpose of sleep.

When I arrived... twin shared room. One bed made the other looked like it had been burgaled. Stripped but all bedding piled up. The rubbish bin in the corner was full to overflowing with previous guests rubbish. The room didn't even have a power point! The bathroom facilities are shared for the floor. One of the 2 toilets didn't flush. Neither of the 2 showers could get a balanced warm shower. There wasn't any soap to wash hands at the basins.

Na

Na

The location

Bathroom light didn’t work, it was quite dusty fan was of no use because it needed cleaning

Location and friendly people

Nothing much

It was all we needed. Didn't need all the bells and whistles. Comfortable bed .. good shower . Great location. Great staff

Location, Secure parking for motorbike.

Very old hotel but it had plenty of character

Fan didn’t work properly

When we checked the bed before retiring for the night we found bed bugs. We packed up immediately and before leaving and returning home we informed the manager. After confirming that we had paid through booking.com we were told we would receive a full refund. Two days later we are currently awaiting payment.

It had a bed

Nothing

The room was clean and comfortable with a fan. And a great bench for bags and belongings.

The kitchen was not clean the rubbish bag was overflowing. They did attend to it when we pointed it out and said the cleaner was away.

Owner was rude

Facilities was very bad

Staff was courteous and helpful.

Room was small, outdated, towels were old and frayed, fan was so stuffed up with dust that you could not feel any breeze (and it was a warm night) and there is a window in the room above the door that lets in the hallway light, so it was hard to get to sleep. With a small amount of effort, it could have been a better experience.

I didn't have breakfast at the hotel,I enjoyed my stay , affordable, close to town, clean accommodation, just what is needed for an overnight stay.

No comment

Location great very accessible to shops, Very helpful staff, bed very comfy

Maybe a fan could be added to room?

CLose to town was so convenient

The stairs and parking and no fan.

Location was central, and staff were very friendly.

Toileting facilities were either damaged or dirty. Didn’t seem to be cleaned during our stay. Needed to have a fan in room to assist with heat as windows couldn’t be opened properly.

Location

Noise from bar/band Fan only that didn't blow Room therefore too hot Window could be opened but was to a public access.

The Whakatane Hotel was conveniently located in the city centre. The room was excellent. The hotel staff were helpful and efficient.

Bed was comfortable. Access to the Craic for Bar Meals.

Shower hot/cold water control was finicky.

Position

Very shabby kitchen and only one toilet for ladies. Room like an oven I couldn't sleep at all had to be 50dc and no fan or AC

Was close to venue

Nothing

Great location, central and friendly staff.

Air conditioner didn't work.

They were able to store my pack the morning before and the morning after my stay. Free tea and coffee and milk for hot drinks were good.

Location

Smoke detectors

Very lovely staff :)

Showers took a while to heat up but not too bad.

Met our needs

Met our needs

Room was comfortable and clean

Room was in need of renovation shower facilities were disgraceful un-repaired damage to walls and ceiling

It’s very central to the foreshore and local amenities. Being a hotel it was lively in the evenings and had a good vibe.

The place is really rundown. The carpet was rolling at the join in my room and that in the hallway was covered with a mat. No info was provided on arrival (e.g. guest wifi) apart from warning about not smoking or vaping in rooms and the code for the front door. I’ve never stayed in a place with so many ad hoc signs about everything about water temperature/pressure, closing doors to bathrooms and ominous warnings about fining anyone who sets off a fire alarm accidentally.

Stayed here . Good budget friendly place. Old but ok.. friendly staff.

Room fan needs a good clean . And maybe check your room door locks . Woke to find my door open ..Faulty lock

Location

Bad internet Tv not working

Perfect location is the heart of Whakatane. It is a simple hotel, which feels a bit historic- I liked it for the 'blast from the past' atmosphere. The staff were very friendly and professional, and the pub down stairs is nice. Would recommend for a stop over stay rather than for a few nights though!

It was exactly as advertised.

Location is fantastic, couldn’t really be more central. Room was ok. Staff very friendly - especially excellent bar staff.

Security on the window was non-existent. Everything a little bit ‘tired’. Needs some love.