THE 1O1 Palembang Rajawali

Breakfast offers a variety of foods, but the quality could be improved, especially the bread, juices, and fruit. The suite room is comfortable enough. The location is perfect, with lots of restaurants nearby. The staff are responsive and helpful.

The quality of breakfast food should be improved.

good hotel dan good service tks to daniel

Nice place, really amazing hotel and welcoming staff. Thanks Rika and Fikri. Good english and great advices for a solo traveller first time in Sumatra

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Hotel location is very strategic and close to some restaurants as alternatives. Staff is very kind and friendly especially Pak Fikri (receptionist).

fast respon, good view staff friendly andreas many culinary

good hotel, good price, good all staff makasih ya mas andreas dan mas daniel

The location was very strategic, at the center of Palembang, making it easier to find local food within walking distance. I chose the family room type, which was very spacious and clean overall. Thanks to The 101 Hotel for the hospitality.

Lokasi sangat strategis, dekat dengan beberapa restoran, dari hotel ke Jembatan Ampera juga tidak terlalu jauh. Gampang cari oleh-oleh. Sarapan cukup baik. Kondisi kamar bersih dan fasilitas kamar sebagian besar berfungsi baik.

Safety box di 2 kamar kami tidak dapat digunakan. Ukuran kolam renangnya ternyata kecil jika dibandingkan dengan jumlah kamar hotel. Sehingga saat kami kesana sangat full. Kurang nyaman untuk berenang. Fasilitas gym terbatas dengan kondisi yang sudah agak tua.

A very happy experience bcs me n my family get to spend our quality time here at 1o1, a houseman there named Pranata was very helpful n kind to us. Thank you! Please keep the service n quality excellent like it always always do!

Perfect location, humble staffs, reasonable price, clean room

Should be more place to hang the clothes in the cupboard

The location is superb

The room is a bit small

The food was good! The room very clean, and also the service from Mba Rika was so nice! 5 star for overall

Good experience, nicer service.

Good experience to have a nice day

Facile d’accès Équipement Buffet Petit déjeuner sympathique

So far so good, thx for u’re help mb ririn

Location, friendly and helpful staff. Quite good breakfast

Swimming pool are relatively small..

Sarapan pagi yang menyelerakan dan layanan pramusaji mesra

Semua suka

Actually I don't want to write this, but after I had a massage, my body felt sore on my feet, maybe because my fingernails were long, and the massage was too rushed, and I got a therapist who was less than professional in offering things to play, I hope that with my complaint, the hotel leader can provide more polite training and give direction to the therapist - (Istiani) So that other guests don't experience what I experienced yesterday.

The hotel is nice, all the services are great, But I personally think the spa is a little less than satisfactory because the butterfly offered too quickly ( ? ) but the results were not satisfactory

Good hotel.. good hospitality.. very warm receptionist... nice room and clean. Good area coz so many restaurant and convinient store

Very helpful staffs from front desk, housekeeping to sales (Agung). I booked cny eve dinner + room package. And as someone who also works in hospitality industry, I would say that all the staffs exceed my expectation and always go for extra-mile. Just a suggestion that perhaps the cny dinner could have other options not only buffet style.

Breakfast was wonderful, keep up the great Palembang foods.

Over all, everything is fine.

I returned to this hotel, but my expectations after checking in were unmet. I discovered that they weren't changing the bed sheet and weren't properly cleaning the floor. I called the reception to have someone witness the condition of the room. Thank you to April (HK SPV), who gently acknowledged my findings and promptly rectified them. These kinds of experiences shouldn't have happened to all guests; they expected comfortable service and treatment when they paid a certain amount of price. Hotels also need to acknowledge their repeat guests; without asking for ID during the check-in process, it can create a favorable first impression. Last but not least, it would be helpful to inquire about the guests' experience upon check-out and bid farewell to those who had an unpleasant stay.

I've been served by Dwi and Julian barista of SPX Lounge on The 101 Hotel Palembang Rajawali. Its nice and cozy. Dwi And Julian served me well and warm. Excellent experience i've ever had on Palembang. I've ordered caramel latte coffee, its nice flavour. Great thanks to Dwi and Julian for Served me Well.

nyaman, resto bersih. pelayanan nya oke.Espesially thankyou to dwi for the excellent service! she's a good girl!.........................................................................................................

Location

Nil

Comfort and clean room, cool and warm with best view of Palembang City. Meals are various with delicious taste but hope one day you'll serve the cheese corner (various certain of cheese slice for appetizer and condiment of salad/bread) The outdoor space restaurant very clean and no insects such us flies. I hope more plants and more real flower will be decorated by management so the environment so cooler.

New hotel many shops surrounding.

Pada hari checkout saya berpuasa dan malam harinya saya request utk BF diganti dengan sahur. Luar biasa mereka sangat membantu

Good service

Comfort & good location

nothing

breakfast was very bad, the food is not various. The food should be provide traditional food such as Pempek, Laksan, Celimpungan, Burgo, Mie Celor, Model Gandum, Tekwan, Es Kacang Merah. The Food should be complete after the guess finish visit the restaurant. When I came to resto at 08.30, Kacang Hijau has finished and the manager said they will not refill anymore then he said they will cook another Kacang Hijau and sent to the bedroom however I have meeting at outside and return to Hotel will be very late night thus I said no need to send to the room. Over all the service was not as per our expectation for Four Star Hotel.

Location is good. Near convenience stores and restaurants

No shower bidet in toilet

location, the pool, the room size, the staff

nothing.

strategic location and super comfy... staffs are very helpful..keep it up..

need more parking space

Location

Room and Resto are too small and the food is not good Bath amenities is substandard both quality and quantity.. The floor drain of the shower was not working…so the water ponding up to the closet area.. Request for cleaning towel was not responded as expected The parking area is too small..not enough for guest’s cars So definitely this is not a 4 star hotel ! 2 or maks 3 star hotel !

Good breakfast selection, clean room and bathroom.

The office desk was very small. Not big enough to comfortably use a laptop to work.

sarapan pagi nya perlu di tambah roti rorti lain

We booked suite room, the location was good, easier to get around to the city centre or airport.

the cleanliness of the sofa should be better, the door closer in our room was not properly maintain. the bathroom will be good if it is fully frosted glass.

Hotel location best. Near cafes, gift/souvenir shop, good neighborhood, city center, easy access. Fast & friendly check in/check out. Comfort room. Friendly staffs. A great breakfast with introduce traditional local food menus.

Would be better guests clothing breakfast is relaxed but still polite. Wearing sleepwear like pajamas is inappropriate. Hope there is a suggestion that guests take food wisely and in moderation. It turns out that there are still many guests who do not understand. I'm sad to see on the table excess left uneaten :(

The Location, helpful staff , Cleanliness

so far ok

Location and friendly staff

Nothing significant

This was the second time we spent here. They maintained a high standard. The staff are great, especially for my disabled father, they are always ready to help us. The favorite thing is breakfast, they always provide traditional local foods & drinks.

They don't provide towels at the swimming pool, we have to take a towel from our room.

All of the service is definitely good! Also for breakfast, very delicious!

Everything was great especially great service from Kiki and Ridho EXCEPT they were doing heavy maintenance in wee hours ... they should be more sensible and logical given the fact most guests are probably asleep at 1am!!! I was awaken from my sleep and those hammering was insane! The manager should exercise better sense and logic and prevent such “torture” from happening again !

My wife and I booked Hotel 101 Palembang Rajawali to attend our friend's wedding. We are quite satisfied with the hotel, especially its location at Rajawali area (since it is just next to a convenience store and a well-known Pempek restaurant called Pempek Beringin) and its breakfast menu. The room is decent, and it offers basic amenities for a comfortable stay. Housekeeping and Room Service are quite attentive to our calls. Overall, I would describe Hotel 101 Palembang Rajawali as a good, decent business hotel which offers a comfortable stay in Palembang. Although we may look for an alternative hotel on our next trip to Palembang, Hotel 101 Palembang Rajawali is definitely our safe choice.

Nice n cozy hotel with good location. Definitely come again. Fr Msia.

Good location. Indomaret is just 3 buildings away. Many food outlets around. Very family oriented. Good spread of breakfast. Good in-room massage.

pleasant

We are very lucky. This hotel is very new, six months only. All the conditions are very good. I will book again next time.

Overall it was a good pleasant stay with comfortable beds, soft pillows, nice ambiance, friendly staff and variety of food during breakfast

Good business Hotel. Very new and clean. Good service.

for the first time i stay in the 101 hotel, i book for double bed but actually i have got twin bed and friendliness receptionist staff was poor..

The hotel was clean and comfy. However, I have been struggling with them because they double charged me for my entire stay. I prepaid through Hotels.com for my stay, when I checked out of the hotel, I found out that they carged me for my stay again !!!! I cotacted them, and hotels.com, they agreed to refund me, but they did not until a month later. I even tried to dispute the charge from the bank, but the bank was unable to do so.. I am still waiting on this. I hope Hotels.com can help me with that. If you ever wanna stay here, try to pay with cash; don't give them your credit card!!!!

This is a new property and needless to say all are near perfect and clean. Room is comfortable, nice bed, and the shower is wonderful. However, the check in was rather slow, only two staff at the check in counter and they are slow hands perhaps they are also new at the job. Check out is even worst, took almost 25 minutes (I am the only one checking out), the checking of the room took too long to respond. By the way this is a NON SMOKING property.

Brand new hotel. Service was great, room was comfortable.