Casa Boutique Hotel

La ubicación del hotel

Que no todo el tiempo hay alguien en recepción físicamente, aunque hay que reconocer que la asistencia por WhatsApp, es inmediata, lo que compensa que no haya alguien todo el tiempo

We arranged an upgrade to a balcony room months in advance but were told on arrival there were no balcony rooms available. We were checked into a grubby room with a tiny window with a tree blocking it so it was very dark. I had to use the WhatsApp number to try and sort it all out which meant our first night was wasted doing this. We eventually got a balcony room (not sure how as we were told there were none available) and although the room was lighter and brighter it was still pretty grubby. The carpet is disgusting I wouldn’t even put my feet on it. Both rooms smelled damp and musty and don’t look anything like the pictures. It’s in need of a full refurb. Balcony had no drainage so when it rains it fills up and floods the room. Balcony was very dirty with mould all over the doors. No discount or anything at all offered for the mix up at the start and the inconvenience of rearranging another room which took hours. In fact the staff member wasn’t very polite or helpful at all. Our key cards didn’t work on at least 4 different occasions during the week stay. The chairs they give you for the beach are also grubby. Nobody ever at reception and restaurant staff constantly around in the way in the reception and doorway. It is in a great location but that’s really the only positive I can take from it. Best staying somewhere else.

We were unaware that this hotel only offers digital check in, which was a complete mess. The card reader wasn’t working so had to text someone via WhatsApp for help. It took 45 minutes just to get checked in, and there was no on-site staff available to help resolve the issues. Although I booked through Tickets at Work, I was required to pay additional fees upon arrival, which were not clearly disclosed beforehand. Charging a resort fee is hard to justify when there are virtually no services provided—no baggage storage, no assistance, and no pool. To make matters worse, the room temperature was locked. It was set to 66°F and couldn't be adjusted, making the room uncomfortably cold throughout my stay. Overall, this was a frustrating experience from start to finish.

Localização principalmente, perto da praia e de vários bares e restaurantes

Não ter equipe para o check in ou para tirar dúvidas. E ar central estava quebrado, colocaram aparelhos portáteis nos quartos. Mas isso não foi informado antes, nem explicado

Please take the casa boutique off of your website to advertise to people. When we got there everything was fine up until we went to shower. THERE WAS NO HOT WATER! When we tried to get it fixed they acted as if I was asking for something unreasonable. They told me that since the water was running it was ok. When I told them that it was definitely NOT ok, they thought it was hilarious to switch us to a room with no AC, in the middle of Miami heat. The portable ac unit wasn’t cooling the room down and the room was at 89 degrees. They also told us that someone should be coming the next day to fix the water and never did. Not once did they offer a discount on the room since both rooms they offered were faulty. Nevermind the microaggressions from the staff. As a black woman do NOT stay here. They won’t take you seriously and will treat you like garbage. They only care about money. TAKE THEM OFF OF YOUR SITE! DO NOT STAY HERE.

nada

nada. para hacer el check in fue un desastre, no había nadie para guiarme y el sistema difícil de entender. el personal de limpieza se metió a mi habitación antes del checkout y me quería cobrar otra noche

La ubicación

Todo viejo . Sin asistencia . Ascensor mala calidad hacía frío en la habitación

Localização, ar condicionado funciona super bem, cama confortável

O hotel entrega tudo o que espera pelo preço, fiquei satisfeito!

After figuring out the check-in process at the front counter, the room was great for the price. Location was smack dab in the heart of South Beach. Looking forward to returning.

Here’s a short, professional version: The room itself was nice; however, my overall experience was disappointing. There was no front desk or reception, and all communication was handled through WhatsApp by scanning QR codes posted throughout the property. Although I booked through Airbnb, I was required to pay additional fees upon arrival, which were not clearly disclosed beforehand. There was also no on-site parking, requiring guests to find and pay for a nearby parking garage. Unfortunately, this information was not included in the reservation details, so it came as an unexpected surprise. I booked for two nights but chose not to stay even one night due to these issues.

The hotel looked nothing like the online photos. The hallways reek of smoke and carpets are dirty and stained. My room felt like 90 degrees when I got in. It did have an additional free standing air conditioner but is was taped to the window with duck tape and aluminum foil. Once turned on it helped cool the room. Restaurant staff were rude and not accommodating. Would not stay here again

DO NOT STAY HERE. LIARS AND RUDE PEOPLE Stayed for 3 days, in and out hotel frequently. Only ONCE saw anyone at the front desk. They use digital keycards, and mine stopped working mid way through my stay. I was locked out of my room for HOURS with nobody to let in or give me a physical key card. The restaurant staff downstairs were horrible to me when I asked if they know of anyone who can help me solve the issue. Claim to be handicap accessible but the RUDE UNPROFESSIONAL restaurant staff downstairs were blocking the rail by the stairs at the enterance all day and night while they were open for business. Standing around chatting by the rail instead of the other side of the stairs with NO rail that handicapped people wouldn't be using. Stupid much? Thank god my senior father did not fall down their stairs. When asked to make the rail accessible they were disgustingly passive aggressive. Photos online are NOT what the rooms actually look like, as in completely different than what I was advertised. I cannot express how horrible this place is. The listing states they have beach towels and chairs for guests... except there's no one ever there to give them to you. It's giving horror movie hotel, run away !!!

The hotel was very dirty Dirty bathroom, curtains, walls etc Ceiling leaked

Localização

Eu havia solicitado early check-in e me informaram que o pedido deveria ser feito no dia, na recepção. Cheguei a aguardei por 2h, porque me falaram que a recepção já abriria. Não abriu. Me deixaram esperando em vão. Sem condições de guardar as malas, paguei pelo serviço externo.

Unfortunately, my experience at this hotel was disappointing. During the night in Room 104, there was continuous noise and movement coming from behind the bed/wall area, making it very difficult to sleep. A staff member later confirmed that the noise was coming from the kitchen or service area located directly next to my room, which was surprising considering the disturbance continued throughout the night without resolution. The cleanliness was also below expectations — the corridor in front of the room had garbage and food spread around without being cleaned promptly. Another major issue was the absence of reception staff. During check-in and throughout the stay, there was almost nobody available at reception except restaurant staff, making it difficult to get support or report issues. I was traveling for business and specifically requested a proper hotel invoice for reimbursement purposes. At check-out, I was only given a simple payment receipt for the transaction instead of an official stay invoice. Overall, the service, cleanliness, and guest support experience did not meet expected hotel standards.

This hotel is located well for all attractions, bars restaurants and beaches etc. However the front desk is not manned all the time... checking in is online at the desk, if no one is there. Room's are ok...but no views except AC equipment from next door....with a nice hum all evening. Special mention to who saved us...DAVE...on front desk. Dave you are by far the best thing there! Very helpful....a credit to the hotel. Shame the restaurant next door always stands in hotel doorway too! There weren't even a locked room where you could leave suitcases...it had to be behind the front desk with no staff around

Yeah so I’ll never be staying here again. It’s best I stick to my more expensive hotels because this one was truly disappointing. I know you get what you pay for but this wasn’t worth the $246 I paid for my 2 nights. First of all the restaurant-hotel thing is cute in theory but having it set up right in front of where guest have to come in and out of the hotel is not ideal. I’d like to not walk through peoples meals and as a guest I wouldn’t want that either. Then I arrived around 1:45, not expecting to get checked in early because my plane landed early, so I killed some time by grabbing some things from the market and eating at the restaurant. It was about 3 when I was done so I figured I could go ahead and check in and at least pay for early check in. That was a disaster. No hotel staff…doesn’t make sense. Tried to check in on the kiosk, told me early check in would be $34, cool whatever. Paid it, the assa boy was showing offline 1720.16.11 etc etc so I couldn’t make a key nor was my digital key working. Texted the whatsapp number NO RESPONSE. called and got an answer, the guy said if it’s not letting me check in that means the room isn’t ready. well DUH. but i also paid for an early check in, so if the room isn’t ready i shouldn’t be offered early check in. which i’m disputing for my money back. so finally a cleaner opens my room for me. i wait till after 4 to see if my digital key would work because i refused to get stuck in my room because i couldn’t get back in if i left. after 4pm my key Still didn’t work so i had to take the risk of going to try to make a physical key. luckily that worked. i had room access now but the stay was still horrible. the walls are extremely thin, i could hear the people beside me having sex. i expect noise outside it is south beach after all. the only thing i liked was how close to the beach it is and that there’s a corner store, dispensary and liquor store nearby. and the filmore theater is just a 10 min walk + plenty of restaurants. however the room at this location sucked. the room smelled very bad, it was unbearably cold; i had to keep turning the thermostat on and off just to get comfortable because we can’t control the temps, bedding seemed decent but the whole place made me feel dirty. there was no body wash!! and the water temperature is not that hot. i felt even more dirty after staying there. i just know they won’t be seeing me again. it was great for me having a short stay, would not recommend staying longer than 2 days. oh! i had juice in my cup, which i now don’t trust that they wash the two cups in the room, and 2 or 3 bugs landed in them. these same bugs were also in the shower, DISGUSTING. i will be finding a corporate representative to file a formal complaint and require a health inspection and operation audit because this is horrible business. my legal team will be looking into this business.

Location is the positive about this place. Rooms are dirty. Towels stained. No one on site to assist for the most part. Even the one guy we saw was not helpful. Noisy both through the walls and on street. I can see where they are trying to stay with the South Beach vibe but needs roome major renovations. Expedia price is way more than I should have paid. I could have stayed at Versace had I known.

Location

Very dirty carpet

La posizione

Camera sporca Tapparella rotta Finestra che dava sul retro Bagno piccolissimo No acqua No bollitore per te o caffè

I KNEW THE PLACE AND THE LOCATION

THE FLOOR ON THE BATHROOM WAS NOT VERY NICE. ROOM 209.

Estacionamiento publico a 150 metros a 20 u$s/dia. Walking distance from many restaurantes and shoppings. La respuesta on line de los responsables del hotel fue rapida para el cambio de habitacion.

Muy ruidoso hasta medianoche. La primera habitacion que nos dieron fue extremadamente ruidosa y vibraba el piso, por suerte nos cambiaron de habitacion. No reciben encomiendas y no siempre hay gente en recepcion.

Great hotels. Great service. Dave is the beta front desk manager. Any issues we had Dave promptly resolved them. Highly recommended.

It's a scammy iPad hotel. Completely unresponsive to numerous calls and emails. No one at the front desk. Service is through a WhatsApp number when you arrive and they flat refused to provide a crib for the baby. No refund yet. Would have given the location a few stars but for us we were dumped out on the street at 11 pm.

Great location. Please update your website, the photos do not represent the current state of both the rooms or services offered.

Outdated and dirty. Never seen a carpet this dirty. Towels and bedlinnen washed bit still with stains. Mold and rotten parts in bathroom. The foto's advertised are probably from twenty years ago. Receptionist was there only a few hours a day and not friendly at all. Although the hotel has no facility's at all it still charges a resort fee. We knew there are no facility's and that is totally fine, but where do we pay the resort fee for? The more they did not clean the room on our second day, and there is no any form of service.

This place looked nothing like the photos. The rooms were unclean and the carpet smelt moldy. Over priced and would avoid at all costs. Management unwilling to acknowledge any of these issues.

Az elhelyezkedés

Koszos szoba , fürdő

Digitales Einchecken funktioniert nicht richtig Kaputter Aufzug Nur 2 Handtücher für 4 Gäste Frühstücks-Gutscheine erst nach mehrmaliger Nachfrage Sehr laute Umgebung Bilder von Zimmern und Hotel entsprechen nicht der Realität

Only the location was the positive aspect of this hotel.

The check in process took 1.5hrs because the ID did not get scanned by the machine. The helpline number did not answer for an hour. The room key had to to be updated several times as the door did not open. Horrible experience. The room is dirty, there is hair lying on the floor, things are broken and just overall not clean. They say on the website that parking is available. But you have to pay and park the car in a parking garage or on the streets.

They promote a continental breakfast and overcharge for it, but in reality it is a total SCAM, as they give you a voucher to a local small coffee shop where you can get eggs, two slices of bacon and some bread, definitely not worth the price. Also, the hotel is super noisy and you can’t get a full night of sleep as guests a slamming their doors all night long, screaming and yelling at the aisles etc! The location is somehow good, but it’s really bad to be scammed on the breakfast and not sleeping 4 nights in a roll due to slamming doors and all night long.

La ubicación

No hay personal en el recepción a diario, no funcionaba el frigobar prendía pero lo enfriaba, no había secador de pelo en la habitacion, no reponen las toallas de playa a diario, a pesar que se hace aseo dia por medio no reponen jabón ni shampoo, la habitacion estaba sobre el restaurante y en la tarde había olor a comida en ella, quedamos muy decepcionados del funcionamiento actual ya que habíamos estado hace 6 meses atrás en el hotel y fue totalmente diferente la experiencia por eso volvímos a reservar en este hotel nuevamente en este viaje.

La ubicación es muy buena. Cerca de la playa y cerca de lugares para comer.

Due letti king size disponibili in camera. Pulizia.

Camera piccola, bagno minuscolo. Colazione a pagamento disponibile in un locale fuori dall'albergo. Il personale dell'albergo alla reception la prima mattina ci ha fornito i voucher per la colazione dopo quasi 2 ore.

The location was great, connected restaurant was ok Cuban food.

No staff, self checkin , elevator foyer area filthy. Restaurant staff use that are for the lounge. Hostess out front of restaurants promised 20% off for hotel guests, not true only 10% was given.

Lokalizacja bardzo dobra bo w centrum Miami Beach. Serwis pokojowy bardzo solidny.

Po przyjeździe okazało się że dostaliśmy zły pokój ( nie ten co zamówiłem, miał być dostosowany do osoby na wózku a nie był kompletnie chociaż pisałem wiadomość przy rezerwacji). Zerowy kontakt z recepcją ponieważ jest bez obsługowa. Zerowa odpowiedz na emaila czy WhatsAppa. Jak by nie Pan konserwator który umiał po angielsku i gdzieś zadzwonił to pokoju bym nie miał zamienionego i nie umiał bym się dostać do łazienki. Chwała Panu konserwatorowi za pomoc.

Would not recommend Firstly when we arrived at 5.20pm Our reservation stated check in was from 4pm. Nobody was on reception. In fact no staff were there at all, only an iPad to check in on which stated room was not ready. There was a QR scanner which opened a WhatsApp chat which I started which began a 20 minute conversation by text only as they refused to take a call - very frustrating after a full day of travelling. Once they’d updated that the room was clean and we could check in came another QR scanner to pay the local taxes and an additional $38 resort fee! Apparently this is for WiFi (did not use) and beach towels (did not use). The QR scanner did not work so another WhatsApp chat began and again they refused to accept a phone call. This whole process lasted at least 30 mins. When we got into our room we almost walked straight back out. It had a vague resemblance to the photos online but was borderline disgusting. The bedding and towels were clean but the rest of the room disgusting. The bathroom looked like it had had a wipe at best and we showered with flip flops on. The carpet needed either replacing or at least a deep clean, the walls had grime and spills on them and the skirting boards hadn’t seen a duster in years! The room airconditioning was broken and they’d bought in an extremely noisy alternative. We decided to stay the night as we’re exhausted from travel and didn’t fancy another WhatsApp chat so got an early night at 9pm. The whole time we were there the room was very noisy like people above were constantly moving furniture but then at 11pm a party started with music blaring for a good hour - luckily this stopped by midnight. We ended up staying 2 nights - no room clean and no change of towels or anywhere or anyone to ask for them. Didn’t see a single member of staff the whole stay - no reception, no cleaner - nobody! Do yourself a favour and book somewhere else

Tolle Lage und nettes Restaurant im Haus. Parkhaus in der Nähe und cooles Flair

Nichts

Dianelis was really nice and she helped me with what i needed i will totally come back and the place in general is amazing even the food is good

Very nice hotel nice area. I will locate it. The best thing I like about it was the attention that the manager Denelis gave me is a very small hotel. It's kind of old but it's amazing location so whatever you really pay for is basically more of the location for the hotel itself is nice and unique. They clean the rooms every other day and they try to assist to the best they can thank you for the opportunity on letting me stay.

I had a great experience at casa boutique, clean hotel very close to the beach, great customer service from the manager Dianelis, she made us feel very comfortable and made our stay amazing, Thank you so much

Worst experience possible. From the very beginning, everything was unacceptable. After checking in, we entered our room only to find that other people were already inside. They told us to leave, but we informed them that this was our room according to reception. The situation was absurd, stressful, and extremely uncomfortable. The room was clearly not prepared for our arrival. The bed sheets were dirty and appeared to have been used by the people who were in the room before us. There were no clean towels and no shower gel. We reported the issue immediately. After an hour of repeatedly calling, someone finally came to deal with the situation. The person handling our case was a woman named Heidi. We were promised a refund and a full change of all bed linen the following day, as we were told there was no housekeeping staff available at that hour. Unfortunately, none of these promises were kept. No one removed the trash left by the previous guests. The bed sheets were still dirty, there was still no shower gel, and on top of that, it felt like someone had access to our room during our stay. To this day, we have still not received the promised refund. We did not feel safe. The level of hygiene and customer service was completely unacceptable. I strongly do not recommend this hotel.

Worst experience possible. From the very beginning, everything was unacceptable. After checking in, we entered our room only to find that other people were already inside. They told us to leave, but we informed them that this was our room according to reception. The situation was absurd, stressful, and extremely uncomfortable. The room was clearly not prepared for our arrival. The bed sheets were dirty and appeared to have been used by the people who were in the room before us. There were no clean towels and no shower gel. We reported the issue immediately. After an hour of repeatedly calling, someone finally came to deal with the situation. The person handling our case was a woman named Heidi. We were promised a refund and a full change of all bed linen the following day, as we were told there was no housekeeping staff available at that hour. Unfortunately, none of these promises were kept. No one removed the trash left by the previous guests. The bed sheets were still dirty, there was still no shower gel, and on top of that, it felt like someone had access to our room during our stay. To this day, we have still not received the promised refund. We did not feel safe. The level of hygiene and customer service was completely unacceptable. I strongly do not recommend this hotel.

Location was the only thing good

It had mold in the bathroom and on the ceiling in the main bedroom. No one answered the phone or came to the till 8 am the next day. It’s horribly dated. Carpets were filthy. Had a room on second floor but elevator did not work so had to carry all luggage upstairs.

it’s completely self Service. There’s no one there so if there’s an issue getting into your room, you’re out of luck.

no people. Dark hallways small room rooms with no heat.

bien ubicado

no me gustó que el check in es automático (sin personal) y hay que bajar una app y la misma no funcionaba claramente , no pudimos abrir la puerta

Dianelis at Casa Boutique was excellent and very accommodating with great dining recommendations!

Our stay at Casa Boutique Hotel was incredibly disappointing from the start. The check-in process was a total nightmare; we were forced to use a kiosk with absolutely zero customer support available, and it took nearly an hour just to get into our room. For a 'boutique' experience, the lack of human assistance is unacceptable. ​To make matters worse, the room itself was not satisfactory and did not meet the expectations set by the photos. Upon checkout, I discovered an additional charge of over $70 USD for 'services' and 'amenities' that were never offered to us, let alone used. These mandatory fees feel like a hidden tax for services that simply don't exist. Save your money and stay somewhere that values its guests and offers actual service.

Hands down most disgusting hotel I’ve ever stayed. Bathrooms growing excessive mold, carpet damp and sticky throughout. Furniture falling a part. One room had no a/c and no maintenance came after asking several times. It was cooler outside. Check in was horrible. Electronic, did not work and had a hard time finding staff to assist. Even they were struggling. If I was there one more night, I would have forfeited money and went to another property. I chose this based on good reviews. The reviews did not reflect our experience . I would not return, nor recommend. I contacted management who reiterated importance of a good experience, yet offered no apology for lack of service on A/C nor filth.

I used to love coming to this hotel because although basic, but the staff were so sweet and attentive. Apparently the hotel owners removed the staff and now the service is a text based system. So if you need something you have to text someone and wait for a reply. This is so annoying and I don't understand the point of this? Is it to save the owners some money? If so, they rather save a few bucks than care about long term customer satisfaction. It sucks having no one to physically speak to. So many people pile up at the front desk because not many people understand how to use the kiosk. Which by the way is so inefficient. RIP Casa Boutique hotel. Look elsewhere if you want an actual hotel experience. This is now a staff less motel.

Ubicacion cerca de playa y restoranes

Aseo regular; mala aislacion de piezas ( ruido), ascensor no funcionaba al retirarnos y tuvimos que bajar las maletas por la escala.

Location

Being locked out of my room and no body working to help me get back in! And I wasn't the only one staying there with the same problem looking for help!!

Minha experiência no Casa Boutique Miami foi a pior possível. Fiz uma reserva de um Quarto Standard Duplo com 2 Camas Queen-size. Fomos colocados no quarto 304 e o estado da acomodação era péssimo e muito diferente das fotos que constam no anúncio do Booking e no site do hotel. Havia um cano exposto no quarto, a cortina era suja, assim como o carpete. O carpete e o ar condicionado tinham um cheiro muito forte que imediatamente atacaram nossas alergias respiratórias. O chão do box era imundo e havia mofo e bolhas na parede do banheiro. Os móveis estavam descascando. Não dormimos nenhuma noite lá, pois solicitamos a troca de quarto e disseram que não havia disponibilidade. Precisamos ir embora passado das 22h da noite, com uma criança pequena e muitas malas. Em resumo, o quarto é muito diferente das fotos anunciadas e não condiz sequer com o valor cobrado, que não é baixo. EU RECOMENDO FORTEMENTE QUE NÃO RESERVEM ESSE HOTEL. Eles não são fidedignos com o padrão que anunciam no site do hotel e no Booking. Isso realmente é caso de má-fé com o hóspede, uma enganação. Solicitamos o reembolso integral através do Booking.com e a resposta foi que o hotel negou nosso pedido. Infelizmente, teremos que processar o Booking para receber de volta o valor que pagamos.

The only good thing was the location

Extremly dirty everywhere ! The floor was absolutely filthy , the toilet had piss on it , the shower was broken , everything was a disaster The only good thing was the location

La ubicación

Location and amenity for meals

N/A

The only thing I liked about the property was the location.

The value of the stay was not worth it. The boutique was outdated and it was dirty.

nada.

NI SIQUIERA PUDE COMPLETAR MI ESTADÍA. Llegamos y nos hacen subir a la habitación SIN AVISARNOS QUE NO HABÍA AIRE ACONDICIONADO EN PLENO VERANO. Cuando bajo a consultar me dice que estaban con problemas pero que al día siguiente "en teoría debía estar solucionado" y como solución me ofrecían un ventilador para la pieza. De más está decir que el calor en miami en junio es sofocante, era imposible estar en una habitación tan pequeña con solo un ventilador. Pedí otra habitación y tampoco tenían. Ante mis reclamos, nos mandaron a otro hotel que si tenía aire a una cuadra y media que tuvimos que caminar con las valijas grandes, carry on y mochilas. NO RECOMIENDO PARA NADA. Una falta de respeto, porque encima me cobraron la reserva y la garantía antes de subir a la habitación y sin decirme algo tan importante como lo del aire.

The room was great

location was fine. it worked for what we were doing. staff was good.

the shower smelled like sewer and the water didn't get very warm. it was warm yest but not hot. maybe they have a septic/sewer difficulties in that area. staff was friendly and appreciated them.

Ubicación: Excelente Habitación: con olor a humedad Desayuno: No hubo desayuno

Las instalaciones están bastante viejas y en la habitación se percibe la humedad

Convenient for what our plans were for the trip.

It’s on a VERY busy street so night life is prevalent and you hear everything on the street. Very loud at night time when you are trying to sleep. Also one of the blinds was broken and hanging inside the window. Thankfully my boyfriend semi fixed it but it was still broken coming and leaving.

La Ubicacacion

El poder incluir desayuno dentro de la tarifa

Location and a nice restaurant

The windows are blocked and covered, you never see the daylight

Bra läge och tillmötesgående personal - inom de ramar de hade att jobba med.

Nu fick vi byta till ett beboligt rum men det vi tilldelades från början var kraftigt buller och vibrations-stört - till den grad att hela sängen vibrerade...

Ubicacion, aunque para estacionamiento es un poco compliado. El personal super amable

Las habitaciones son muy pequeñas, habia algunas que tienen el aire acondicionado centralizado y no se puede controlar, por lo que es demasiado incomodo.

La ubicación y el personal

Prometen desayuno y servicio de playa y no son reales

The floor of Room 214 was literally vibrating throughout our stay. It was so disruptive and uncomfortable that we had no choice but to leave the property entirely. When we informed the staff, the employee apologized and admitted that management was already aware of this issue. Despite knowing the room was defective, they still rented it to us. This is a total tourist trap for last-minute bookings. I have reached out multiple times for a refund, but there has been zero communication from management. They are happy to take your money for an uninhabitable room but refuse to take responsibility. Save your money and stay somewhere else where the floors don't shake and the management actually responds to guests.

A localização

Café da manhã não é o que se promete!! Quarto pequeno, sem amenidades, fotos enganosas, o hall do hotel se mistura com pessoas esperando para o restaurante local.

Ambiente limpo e próximo a praia. Região segura para caminhar a pé.

Não tem estacionamento. Eles indicam um estacionamento pago há 2 quadras. Mas quando chegamos esse estacionamento não tinha mais vagas disponíveis. Nessa região não pode deixar o carro na rua pois você é multado. Por não ter estacionamento é uma função chegar com as malas. Chegamos a noite e na calçada do hotel é um restaurante, estava lotado. Foi super dificil entrar com as malas no hotel.

The location - walking distance to Ocean Drive and the beach

The room was quite cold even after turning the air con off

Friendly, clean and the location was great.

The room we were in we could not turn the air off or down so it got cold.

La atención, la limpieza del lugar la ubicación TODO me encantó!!! Lo recomiendo al 100%

Its

L’emplacement

Bruyant, les fenêtres opaques, sombre..