Bibi Art
Bibi Art, Rue Sidi El Yamani, 40034 Marrakesh, Morocco- Public Art
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Charming Riad Ghali Hotel & SPA in the Heart of Marrakech Medina
Luxurious Wellness Center and Spa Facilities
Indulge in relaxation with massage sessions, sauna, various care treatments & traditional Hammam services.
Authentic Moroccan Experience
Experience the beauty of Moroccan-style rooms and suites, complete with modern amenities and a touch of local flair.
Convenient Services and Excursions
Enjoy complimentary Wi-Fi, delicious Moroccan breakfast, and the option for organized excursions and airport shuttle service.
Book now for an unforgettable stay at Riad Ghali Hotel & SPA!
Check-in from
02:00 PM
Check-out by
11:30 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
Pool View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
12 sqm
Patio View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
25 sqm
Terrace View
In-room amenities
1 Double Bed and 1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
In-room amenities
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 Double Bed and 1 Twin Bed
269 sq feet, located in an annex building
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
25 m2
In-room amenities
1 Double Bed
269 sq feet
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
25 m2
In-room amenities
1 Double Bed and 3 Twin Beds
269-sq-foot soundproofed room with a furnished patio
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Double bed (131-150 cm wide), 3 Twin bed (90-99 cm wide)
Room details
25 m2
In-room amenities
1 Large Twin Bed and 1 Twin Bed
Soundproofed room
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 3 guests
3 adults
Beds
Twin bed (90-99 cm wide), Twin bed (90-99 cm wide)
In-room amenities
1 Double Bed
269-sq-foot soundproofed room, located in an annex building, furnished patio
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
25 m2
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
3 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
12 sqm
Patio View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
13 sqm
Patio View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
20 sqm
With View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
What We Liked Location & Atmosphere: Perfectly located for exploring the Medina, remarkably quiet despite the central location, and stays cool during the day. Staff: Receptionist Ali was exceptionally helpful and friendly; Nadia and Maymo were warm, attentive spa therapists. Facilities & Amenities: Excellent air conditioning, reliable Wi-Fi, bed charging points, and comfortable overall rooms. Rooftop & Pool: The rooftop is ideal for sunsets and listening to the call to prayer. The pool offers a welcome escape from the Medina's heat. Dining & Breakfast: Excellent breakfasts with abundant fresh, healthy, vegetarian, and vegan options. Cats: Loved the resident cats and kittens at both the restaurant terrace and pool (especially Mimi and her kitten). Specific Recommendations: Restaurants: Safran by Koya (highlight of the trip), Nomad, Café des Épices, and La Pergola. Activities: Taking a tuk-tuk ride and visiting The Secret Garden for an afternoon drink. Other Positives: Always-staffed reception, authentic traditional hammam experience, and welcoming staff and food at the excursion destination.
What We Didn't Like Pool Area & Privacy: The pool sits in the main reception/circulation space, so it rarely feels private or relaxing for long periods as guests are checking in and out. Sometimes maintenance staff were also present. Room Comfort & Storage: Very firm mattresses, plus a lack of hooks and hanging space for clothes and towels (including in the bathroom). I had some earrings go missing from my room, but I am still hoping they will turn up. We didn't like that the cleaners folding our underwear or touching our possessions. Noise Disturbances: Cleaners made noise outside the room at 7:00 AM on several mornings. Rooftop Service: Lacks a drinks service because the restaurant is in a separate building. Breakfast was lovely but we had to navigate past a building site to get there. Spa Experience: Very inflexible cancellation and refund policy; basic, aging facilities; language barriers occasionally made discussing massage preferences difficult. Excursion Issues: Riad-booked day trip was poor value compared to online alternatives, included uncomfortable unexpected stops (camel/tea tent visits), and felt unsettlingly empty upon arrival. Local Experiences & Tips: The Thursday Bab El Khamis flea market outside the city walls was disappointing and felt unsafe in the surrounding area.
Muy buena limpieza Muy servicial
Proche de tout, petit déjeuner correcte
Des travaux tôt le matin, des femmes de ménage qui parlent fort dès 6h du matin le personnel peu professionnel, un soin réservé et non fait car oublié d'être noté, une chambre avec des problèmes électrique, de climatisation...le ménage fait très succinctement des serviettes jamais changées
El personal, sin duda, es lo mejor del Riad. El edificio es precioso y las habitaciones también, confieso que tuve miedo cuando tuve que meterme en el callejón de entrada de que no fuera lo que había visto en las fotos. El desayuno estaba muy bien. Tuvimos un problema porque no funcionaba el aire acondicionado de la habitación y el personal intentó solucionarlo, como no se podía nos ofrecieron dos habitaciones donde sí funcionaba el aire acondicionado pero no quisimos cambiarnos porque íbamos con nuestras hijas y queríamos estar los 4 juntos (ellas son menores de edad). La experiencia fue buena.
Puede que el problema es que el Riad necesite algo de mantenimiento en la instalación eléctrica o puede ser porque empezó a llover bastante en ese momento.
Muy bien todo el personal. El riad de maravilla
Los callejones para llegar
solo puedo decir que todo perfecto, trato, servicio, limpieza, ubicacion... de lo mejorcito calidad precio y delo mejor de la zona
todo fue perfecto
- The swimming pool - The Riad looks beautiful - The team were very polite
- Lack of communication about check in times and our room not being ready - An uncomfortable bed (one of the 3 beds in the room; the one lower down) - Lack of bins in the toilets by reception
El sitio esta super bien. Es muy acogedor y agradable. Estuvimos en dos habitaciones ya que cambiamos de ciudad y volvimos. Ambas estaban muy bien aunque la cama era mucho mas comoda en la segunda. La gente muy amable,en especial Ghizlane y tambiem otro chico joven que fue muy agradable con nosotras. Lo recomiendo al 100%.
Las camas de la primera habitacion en la q estuvimos no eran tan comodas....se podia dormir pero no eran comodisimas
The staff is very nice. The room was very clean.
El Riad está muy bien atendiendo al precio y la ubicación. Es precioso, la piscina está genial y el desayuno está riquísimo. La ubicación del mismo cerca de la plaza, aunque a priori puede dar miedo la realidad es que el callejón está muy bien iluminado por las noches
Nuestro baño no tenía cortinas y tuve que pedir que las pusieran, rápidamente lo entendieron y lo hicieron. No limpiaban a diario las habitaciones, solo entraban a cambiar las toallas y limpiar el lavabo. A mediodía ponían música y si queríamos echarnos la siesta se oía. Esto es algo mínimo ya que nos ha gustado mucho y lo recomendamos
Chegámos tarde e tivemos de bater em muitas portas para descobrir o hotel... no Maps não dizia o sítio de onde nos abriram a porta, devia estar mais bem identificado.. tivemos uns 40 minutos às voltas até alguém abrir a porta
Al centro
Posizione
Le personnel est extrêmement gentil et serviable. L’emplacement est au top et la literie très confortable.
Rien
We liked the pool, the facilities and the place.
The rooms we’re super noisy at night and early in the morning, for breakfast we had to exit the hotel and go to a nearby restaurant. the food was ok.
J'ai aimé l'emplacement du riad, a même pas 5 mn a pieds Le personnel très accueillant Les masseuses du spa
La literie, un peu trop dur Le bruit des travaux du riad,tôt le matin
Bellissimo riad nel cuore della Medina, suite molto grande e caratteristica, bellissima e suggestiva la piscina...un'oasi di pace e frescura. Molto comodo ed efficiente il servizio transfer dal riad all'aeroporto.
La colazione servita, in un bar esterno al riad, non era per niente varia e lo stesso peccava di pulizia. Avevamo chiesto la breakfast box dovendo partire molto presto al mattino, ma non ci è stata fornita. Molto gentili alla reception, ma parlavano pochissimo inglese. Appena arrivati mancavano in camera gli asciugamani, forniti però il giorno dopo.
Good value for money. Nice breakfast in neighbouring restaurant.
Plunge pool looked like someone had cleared their throat onto the surface of the water. But the room was clean.
De i richting en slaapkamer
Het hotel was goed, echter omdat we laat arriveerden werden we begeleid naar hotel in de medina en moesten daarvoor betalen. Die oplicherij heeft niets met het hotel te maken, maar geen prettige ervaring.
Staff anf riad
Es un hotel bonito y lujoso. Muy céntrico Calidad precio insuperable.
Está todo muy limpio y la ubicación es muy muy céntrica, llegas a todos los sitios muy rápido, además el personal es muy agradable.
El desayuno la verdad que bastante flojo, deja un poco que desear.
La décoration, la piscine, l’emplacement et le personnel.
Pas d’isolation sonore de la chambre: on entend absolument tout (travaux, voisins,…).
L'emplacement, la gentillesse du personnel
Réception un peu bruyante pour les chambres juste a cote
Super emplacement près de la place Jamaa El Fna, le personnel était très sympa et serviable
Le manque d'informations parfois sur certaines choses (comme où se trouve le petit déjeuner etc) et l'aménagement du rooftop
No estaba la piscina habilitada la piscina. Nos avisan con una semana de antelación nos dicen que nos dejan utilizar la de un Riad que tienen al lado, cuando íbamos con 2 niñas pequeñas. Al llegar nos enseñan la habitación y no tiene nada que ver con la reservada, de hecho nos dan 2 separadas !!!. Nos reubican en una habitacion en el otro Riad y tenemos que cambiar de habitación el tercer día a otras dos. El otro Riad de menor calidad. El desayuno lo dan en un restaurante fuera del Riad....un desastre todo vamos. No lo recomiendo
Muy bonito lo recomiendo
Todo muy bien
La piscine et les décors du Riad
Le manque de service et le déjeuner (pas assez gourmand) est dans un restaurant à 100m de l’hôtel.
Très bon emplacement. Personnel sympathique. Petit déjeuner très bon
Funcionários muito simpáticos, localização no início assustadora porque chegamos de noite mas de dia é ótima e para apanhar o transporte para excursões é excelente. O pequeno almoço é bom mas é fora do hotel mas é muito perto. A piscina não estava a funcionar mas arranjaram uma solução o que foi ótimo.
Het hotel is zeer mooi, proper en goed gelegen.
Het personeel is niet echt beschikbaar voor veel vragen of hulp. Ze lachen wel maar uitleg over waar je kan ontbijten was onduidelijk, vragen over de stad of dergelijke ook niet echt duidelijk beantwoord.
Location excellent. A bit dingy getting to the road but worth it once your there. Staff friendly,
Other guests were over powering.
Posizione location a due passi dalla piazza principale
L' entrata per accedere all' ingresso del Riad in quanto devi attraversare un vicolo molto buio e stretto fitto di moto e ciottoli
Molto bella e moderna
Le camere un po’ umide e purtroppo eravamo un gruppo di 7 e ci hanno messi in due stanze lontanissime
Pulizia e posizione più lo staff molto disponibile e gentile.
Localização excelente. O Hotel estava em reforma, então a piscina não estava funcionando e o café da manhã era fora do local, que era apertado e lotado.
Café da manhã e falta de estrutura do local.
Destacar el excelente trato del personal. Muy atentos a todo. El riad es muy bonito y está muy bien cuidado.
El desayuno tenía poca variedad, pero todos los productos estaban muy buenos.
La ubicación y la amabilidad de la recepcionista
Está de obras, un establecimiento no puede estar abierto, si está de obras. Estábamos en la piscina y los albañiles pasando por allí.
La ubicació
L’esmorzar
Nos ha gustado mucho, es precioso.
En el tercer piso no teníamos luz en el exterior.
Nos dieron habitación en otro hotel de ellos mismos de menor categoría y nos pusieron a atravesar subiendo y bajando cientos de escaleras para llegar a la habitación que era en el último rincón sin puerta de entrada directa desde la calle. En un mensaje que enviaron decían que la la piscina estaría lista para usarla en agosto y no fué así, estaba en obra y hacían ruido todo el día trabajando, tomamos el hotel por la piscina
Aucun. A fuir.
Séjour catastrophique du 13 au 16 juillet 2026. L'établissement était en plein chantier avec des bruits de travaux incessants dans les étages dès le matin. La piscine et le SPA étaient fermés et inaccessibles (contrairement à l'annonce). Pas de petit-déjeuner sur place. Pour couronner le tout, lors de notre dernière soirée : panne de climatisation à 15h puis coupure totale d'électricité à 19h. Logement plongé dans le noir sous une chaleur étouffante, nous avons dû fuir les lieux à 21h. La direction du Riad a fait preuve d'une totale mauvaise foi en refusant toute prise de responsabilité auprès du service client Booking.
The breakfast was redirected to a close-by facility and it was very good.
The room was tiny, dark, on a ground floor. When I saw the pictures of the place I imagined a lighter and more vibrant room.
Personnel disponible et à l’écoute, la vue du Riad
Petit incomplet, l’absence de piscine
La proximidad a la plaza
Que el recepcionista no hablaba nada de castellano entonces no nos explico nada
The Riad is in a fantastic location within the Medina, close to Jemaa el-Fnaa. Unfortunately, we arrived at night; the Riad was already closed, and we couldn't get through to reception, so we spent a long time waiting outside the door. We were initially given a dark room on the ground floor near the entrance—it was noisy, and the TV didn't work. The next day, a different staff member kindly moved us to a quiet, bright room with a working TV; we are incredibly grateful to him. Breakfast was served at a different location, and the Riad's pool was undergoing renovations. There were a few unfortunate circumstances, but the new section of the Riad is beautifully decorated and full of atmosphere
La cama era cómoda, el aire acondicionado funcionaba bien. Pudimos dejar las maletas allí el día de salida. Nos ofrecieron un masaje para compensar la mala gestión con nuestra habitación, pero no compensa.
Yo reservé una suite y cuando llegamos nos dieron dos cuchitriles de habitaciones separadas para nosotros y nuestros hijos. Nos dijeron que no estaba disponible y con la falta de entendimiento del idioma no pudimos entender mucho más. Nos avisaron que la piscina estaba en obras y no podríamos usarla, de eso si nos avisaron pero el ruido de las obras desde primera hora de la mañana también era molesto. Por compensarnos nos ofrecieron un masaje de 20 minutos a cada uno, pero la verdad que fue una decepción. Para el desayuno hay que salir del riad y dirigirse a otro sitio que está a un minuto caminando. El desayuno muy justito. Es la primera reseña mala que pongo de todo nuestro viaje por Marruecos. Fue una decepción ya que tenia muchas expectativas con este riad. Fue el más caro de todo el viaje y de verdad que la suite parecía espectacular. Pero nada fue como esperábamos. Una pena.
There was no breakfast at location as described, we had to dress and walk some minutes to a nearby restaurant, there was no coffee on sight, & water was not freely available despite the 40 degree heat
Our room was next to reception, very dark, with internal view, next to where cases where kept, so a constant stream of people right by our room
boa localização, hospitalidade dos funcionários top
tamanho dos quartos tal como demonstrado nas fotos, não são grandes
Posizione
Erano in corso lavori di ristrutturazione
L’emplacement était parfait ! En plein cœur de la Médina et ces diffrents souks. L’accueil était très agréable et professionnel ! Toujours au petit soin et à l’affût des services qu’on pourrait avoir besoin (excursions depuis l’hôtel, organisation du retour à l’aéroport, petit déjeuné, éventuels dîners etc…) Les chambres étaient très confortable, assez spacieuses, avec une Clim fonctionnelle. Le fait que ce Riadh dispose d’une piscine est un vrai plus. Je ne peux que vous recommander ce lieu !
Rien à signaler !
We stayed at Riad Ghali & Spa from 13th to 20th July, and unfortunately, it did not live up to expectations.The biggest issue was unannounced construction work. We were never informed about this during booking, and it turned out to be a major safety hazard. At one point, debris from the ongoing work fell directly onto my child's head. Luckily, it wasn't anything heavy, but it was incredibly dangerous and careless.Furthermore, several key amenities we paid for were unavailable. The swimming pool was completely inaccessible, which was highly disappointing given the intense July heat. In addition, the air conditioning in one of our rooms was faulty and threw out a foul smell every time it was turned on. We complained about this to the staff, but unfortunately, absolutely nothing was done to fix it during our entire stay. Lastly, breakfast was not served on-site; we had to walk to a completely different building every morning to eat.On a positive note, the staff were generally friendly, and the location is good as it is very close to the Medina. However, due to the safety issues, broken AC, and lack of facilities, we cannot recommend this riad for a family holiday.
La piscine est en travaux donc non accessible avec 3 enfants.....,le petit déj en photo sur le site est faux car nous déjeunons dans une salle plus loin dans la rue qui ne donne pas envie ni dans l assiette ni avec le personnel
Clim ok
La porte de la chambre ne fermait pas La piscine était en travaux
Otroligt fint riad som var bra i läge i Medinan. Personalen var även extremt vänliga och hjälpsamma!
De meddelade inte i förväg att riadet var under konstruktion, vilket gjorde att varken poolen eller frukosten fanns på riadet. Även om de ordnade pool och frukost på andra ställen i närheten tyckte vi det var något vi borde ha blivit informerade om i förväg, inte när vi kom dit och checkade in.
Staff accogliente e servizio transfer efficiente. Ottima posizione.
Arrivate alla Riad mi sono resa conto che la location non era quella che avevo prenotato tramite booking. Lo staff ci ha detto che stavano facendo dei lavori di ristrutturazione, dunque la piscina non era agibile ed inoltre ci sarebbe stato del rumore di prima mattina. Ci è stata offerta la possibilità di cambiare Riad e di andare in una lì vicino (Abaka Riad by Ghali) e ovviamente abbiamo accettato. Onestamente, era carina ma non era ciò per cui io avevo pagato. Semplice, piscina piccola ma staff comunque accogliente. La colazione non ci è piaciuta. Io avevo pagato per una colazione varia, servita in terrazza/bordo piscina e, invece, proprio per via dei lavori, ci hanno rimbalzate in una sorta di ristorante dove la colazione era molto povera, eravamo in una stanza piccola e calda... Insomma, poco piacevole. Se lo staff ci avesse comunicato prima dei lavori in corso, io avrei disdetto la prenotazione cercando una Riad con qualche confort in più.
The staff were mostly helpful
The pool was out of order with no pre-warning. Repair works on the pool started at 8am every day with very loud drilling which woke us up. The room was very small and not as advertised. The bed was incredibly uncomfortable. Cleaning was not consistent and we had a cockroach in our bathroom.
The location
We booked this riad because of the facilities advertised, especially the pool and peaceful atmosphere, but our experience was very different. On the second day, the pool was emptied, construction work began, and the reception was moved directly outside our ground floor room, causing constant noise throughout the day. None of this was disclosed before or upon arrival. The room also lacked advertised amenities, including a safety deposit box. The supposed 24-hour reception was often unattended, and on one night, we had been awoken up to let other guests into the riad ourselves because no staff were present. We raised these issues several times during our stay and tried contacting management afterwards, but over a week later we still haven't received a response. It's disappointing because the riad is in a great location, but we feel the listing was misleading. Had we known about the missing pool and ongoing construction, we would never have booked here. Based on our experience and the misleading nature of the property's advertising and management, I would not recommend staying here.
Es un hotel precioso, en todo el centro aunque en una de sus callejuelas difícil de encontrar por la noche. Nos alojaron en la Suite Real y es enorme, limpia y perfecta para ir en familia.
Tenían la piscina en obras y nadie nos comentó nada. Al llegar nos encontramos sin piscina y nos dieron la posibilidad de ir a otras 2 de los hoteles cercanos, pero los ruidos eran terribles, asique al final optamos por cambiarnos de hotel.
Nada … estaba de obras Fuimos por la piscina y no tenía Ubicación por decir algo
Estaba en obras El ruido de los obreros El acceso por un pasadizo que parecía de la época medieval sin luz Tuvimos que entrar con la luz del móvil
Le personnel
Les travaux pendant notre séjour qui n’étaient pas annoncés. Des bruits de marteau piqueurs toute la journée. La piscine détruite dès le 2 eme jours de vacances, donc impossible d’en profiter.
Nada
Troca de quarto sem pré aviso
Peu d’explications à notre arrivée.
Le stanze erano molto confortevoli e pulite.
Top
Staff was very nice, trying to sell us excursions as soon as we enter. We had a 14 hour trip and so ready to go to our room. The guy at the from door keep talking and talking, nice person but...
It is under construction, nothing like the he pictures, very disappointing , the family suite is very small, no room to move around, nothing like the pictures
L’emplacement était idéal car proche de la place jamaa el fna. L’extérieur du riad était magnifique, très belle vue sur la ville de Marrakech
Nous avons payé 80 € pour une nuit, mais le rapport qualité-prix n'était pas au rendez-vous. Le logement est mal isolé et nous avons été réveillés par le bruit dès 5 h du matin. À ce tarif, nous nous attendions à un meilleur confort et à davantage de tranquillité. La piscine est en travaux et nous n’avions pas été prévenues avant. Proposition dans un autre riad mais aucune information n’a été indiquée avant notre arrivée.
Muy buena situación, muy bonito, tiene de todo y tiene unas vistas preciosas
Está en obras, no nos lo comunicaron...estan los obreros con el taladro funcionando todo el día.. Encina, están arreglando el restaurante y la piscina, por lo tanto ni se desayuna, ni se baña uno en el hotel...tienes q ir a otro al lado a desayunar y a otro más lejos a darte un baño en la piscina . Pero lo peor son los ruidos que son muy incómodos..!!
The room was beautiful and people very lovely. Thank you!
Nothing
Le calme, la proximité de tout
Malgré qu on nous ai confirmé la veille le petit déjeuner à emporter, celui ci n avait pas été prevu le lendemain. Nous avons dû insister pour avoir un morceau de pain, une bouteille d eau, du beurre et du miel. Nous n'avions pas choisi la 1ere gamme de chambre et pourtant nous étions au rdc (avec du bruit toute la nuit lié aux aller retour des voyageurs). Le matelas était extrémement dur et il n y avait pas de sèche cheveux comme indiqué dans la description de la chambre. Nous sommes déçus de notre séjour dans ce riad.
Very good location and free breakfast
Rooftop room is rather small for 5 people.
Nothing
Arrived at our room to construction adjacent to us. Was so unbearably loud we could not stand being in the room. Asked to either change rooms or get a refund - were denied for both and then ignored by customer service after. The showers are also riddled with mould, the doors do not lock from the outside and it is located down a dark alley. A joke of a place
La ubicación
El trato, dejadez, mala gestión y todo problemas en vez de soluciones creadas siempre por ellos
La situación dentro de la Medina, la habitación y el baño.
La piscina es preciosa pero el agua estaba sucia, el personal de verdad no se enteran de nada y se oye todo desde las habitaciones.
Location conveniently located to medina, beautiful interior and pool. Staff were very helpful and accommodating, Yunis was lovely and very friendly.
A localização
As camas muito desconfortáveis
Traditional.
Location difficult to find.
Emplacement
Odeur du Riyad , insonorisation médiocre, serrure marche une fois sur 3 .Bref ne retournerai pas la bas
Riad très bien situé à deux pas des souks et de la place
La literie n'est pas du tout confortable et les gens qui séjournent ici n'ont aucun respect pour les autres, bruits à toute heure du jour ou de la nuit
La ubicación y las habitaciones muy grandes y agradables.
El desayuno un poco justo. Colchones blandos para mi gusto.
Posizione centrale vicino alla pizza principale di Marrakech, personale gentile ed ospitale.
Le Riad est extrêmement bien placé. Le personnel est adorable. La chambre est parfaite niveau qualité prix. Le petit déjeuner et un des meilleurs que j’ai mangé à Marrakech.
Rien
La chambre étaient bien équipé et le rida était très jolie
Le manque de communication du personnel entre eux on devait répéter plusieurs fois les choses à différentes personnes pour être sûr d’avoir un petit déjeuner ou juste un transfert
L’emplacement du Riad était très agréable, dans la médina. Le personnel était sympathique.
Les petits déjeuners sont trop tard par rapport aux horaires des excursions. (8h-10h) Il manque des rangements dans les chambres pour les affaires. La piscine avait un problème de filtre sans doute, eau trouble…
Ottima posizione.
Colazione poco fornita
Location. Lobby was beautiful
Smell of sewer coming from the bathroom, it gave me the worst headache. The air con barely worked so we did not sleep one wink, the heat was unbearable. It was extremely loud with people banging doors. We were extremely disappointed. Location was great.
Camera piccola e umida, molto diversa da quella delle immagini
Lage und Bauweise
Pool aufgrund Verschmutzung nicht nutzbar!
The staff was nice.
Personnel très gentil, hôtel plein de charme, très bien situé
J'ai eu froid lors de mon massage au spa... Dommage que la température ne soit pas prise en compte ça rend le moment moins agréable
Wir wurden sehr freundlich empfangen und uns wurde auch der Weg ins kooperierende Restaurant (Frühstücks-Buffet) gezeigt. Das Riad ist eine Oase in der Medina. Wir würden es wieder buchen!
We loved the staff.Very friendly and accommodating.
The room smelt musty but spacious and comfortable. The riad offered a hamam service and my sister and I booked an hour each which actually ran for an hour in total. It wasn't worth what we paid..The location was good however, difficult to find..
Loved the location and style of the place
Ac not working.no offer of different room.very hot No first aid kit Pool soupy However it was a public holiday on on the last day .place was cleaned and pool cleaned
La predisposición de la recepción para el servicio de transporte de llegada y salida del Riad. Buenas instalaciones y la ubicación excelente a la vuelta de la plaza y en medio de los zocos.
Poca iluminación de noche. Y el desayuno podrían mejorar.
Es un riad medio con un bonito patio con piscina (bueno, estanque pequeño). Tiene una azotea grande. Y está bien localizado, cerca de Jemaa el Fna
La habitación era muy pequeña, calurosa y oscura, con solo 2 ventanas a un patio interior. El desayuno es en un restaurante cercano.
Très bien situé dans le souk
Le petit déjeuner un peu plus copieux serait mieux
Super centraal midden in Medina, alles op loopafstand
Ontbijt is simpel en niet veel keuze
De Riad was midden in de Medina dus een perfecte locatie om te verblijven en een goed startpunt voor de diverse activiteiten. Het was echt een rustpunt midden in de drukte en wat een mooie plek! Als je binnenkwam waande je je in een sprookje van 1001 nacht zoals alles er uit zag. Het personeel was zeer vriendelijk en hulpvaardig. Onze kamer zag er ook sprookjesachtig uit en fijn dat er airco was. Alles werd goed schoon gehouden en het zwembad was heerlijk om te gebruiken na een warme dag. En voor het geld wat wij betaalden voor onze overnachtingen kregen wij ruimschoots comfort en een zeer goed verblijf! Wat ook fijn was dat het vervoer van en naar de luchthaven perfect geregeld was door hen met zelfs iemand die onze spullen van de taxi door de steegjes van de Medina naar de Riad bracht!
Het ontbijt was voor nl begrippen wat eenvoudig met bv alleen boter en honing als beleg maar als dit hier de tradities zijn prima om je aan aan te passen. Er was wel genoeg en je kon ook take-away aanvragen.
Tutto
Niente
L'arredamento dello struttura e la posizione all'interno della Medina
La colazione molto scarsa
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.54/10Concerns about poor cleanliness and lack of hot water mentioned in reviews.
Service
9.51/10Staff described as very friendly and helpful across multiple reviews.
Location
9.55/10Good location highlighted as a positive aspect of the stay.
Room Quality
8/10Mixed reviews on room quality with mentions of dinginess and cold temperatures.
Amenities
8.03/10Amenities like the Hammam received negative feedback, indicating room for improvement.
Value for Money
8.49/10Experiences highlighted inconsistencies between price paid and quality experienced.
Food and Beverage
8.54/10Breakfast options mentioned as limited, but positive dining experiences noted.
Overall Experience
9.11/10Overall sentiment is a mix of positive and negative experiences, ultimately reflecting a nuanced view.