Sofitel Guiyang Hunter

房间有点偏小、装修有点偏旧

The room decoration was fantastic. The lobby and facilities were great. The breakfast was good value and had a wide variety of food. Chinese people seem to still smoke a lot so ask for a non smoking room! The gym area was large and much appreciated.

The lobby was on the 55th floor and was a bit of a pain to return to everytime if you wanted to go down to the ground floor. The large window in the bathroom which had a curtain, if you had to use the bathroom at night time it was impossible to not disturb your partner when you turned the light on! The room was really cold. You couldn't do anything to change the air con. It was the coldest hotel we stayed in. They did offer a seperate electric heater which can fix this. However the bathroom had underfloor heating which was nice. There was a poorly designed shelf in the room above the kettle area which my wife hit her head on twice. It must be a problem because there's a big sticker on there saying watch your head!

Location

Carpet needs deep cleaning

Convenience location, easy access to shopping & food stalls street

Dated & smelly room

Excellent service. They l work really hard to be excellent and they succeed. Not too much English which is typical of the area.

The staff very helpful

Staff was really nice, they handled our complaints with so much kindness and professionalism, they made the place. location is central.

You cannot go straight to your room from the entrance. You have to go to the lobby in 55th floor then take another elevator down. Extremely annoying and time consuming. The beds are horrible. Very hard but with no support in the center so you end up sleeping V-shaped! We cut our reservation short cause our backs were killing us, we actually had to sleep sideways in our king bed to get any sleep at sll. This hotel is wss as y overpriced for what it offers, it’s just a place to show off. We moved to Kempinski

We really enjoy the staying at Sofitel. Only the drive way to the entrance is a little too narrow. Sometimes the car has to wait to get to the entrance.

I have to take three different elevators from guest room to parking lot.

Clean and convenient. Breakfast is good.

地點方利，附近有購物商場及餐廳，去一般本地團的集合熱點很近打的10RMB便可。酒店很好。

Yuki and Sammi were very helpful during the check in process. Martin was very nice to guide us the way to nearby attractions. Very friendly service to children. Good hotel.

A very nice hotel. We had a pleasant and peaceful stay for 3 days. The hotel is clean and modern with good amenities and conveniently located on top of a large shopping mall and at a location where it is quite easy to get a taxi. Staff were friendly and helpful. I would have given the place a higher rating except that I had prearranged to pay for our stay in local currency. Instead the hotel charged our stay to our credit card used for deposit at the time of check-in, causing some confusion.

All the staffs are very pleasant. Good room size and the beds are very comfortable. Nice view.

Room arrangement inconvenient and some staffs are very helpful but others are not.

The hotel is very nice and in one of the highest building in Guiyang. Location is also very good. The service is good and nothing negative at all.

整个入住是一个不错的体验，特别是知道我们同行入住宾客正好生日，酒店宾客主任何迟迟、王聪主动联系我们并免费提供一个生日蛋糕送到房间，服务很贴心，下次还选择该酒店！

酒店的房间很舒服，酒店工作人员的服务也很周到，这家酒店成为我的不二选择

It is not a place that easy to get a taxi, I asked the staff to help me call taxi. They are so nice and enthusiastic. Everything is not bad but the most disappointing me is that the pillows are smelly. I wonder the staffs did not change the pillows after the last customers have used them or the pillowcase was not dried enough by the clothes dryer.

It is a pleasant stay, the hotel is in good location, service is good, elevator is a bit confusing, overall it is an excellent hotel

這是家非常舒適的5星級酒店，職員態度極佳，幫助人客無微不至，房間設備新穎美觀，外望貴陽的景色優美，下次去一定會再入住。

在酒店方面我是很挑剔的人，这次入住贵阳索菲特酒店 我感觉二个字 完美！ 下次去贵阳必须还住这家酒店 时尚 洋气 干净 服务态度好 大赞

非常优异，全新酒店装修高档，服务特别周到；离甲秀楼及中华路购物街，步行距离5-10分钟，附近性价比最高的五星级酒店。已经第二次入住，几无可挑剔

clean and big room

Stayed three days in club suite room. Good: New hotel opened early 2017, with technology like motorized curtain, bidet and central control with ipad. Hotel starts from 40th (?) floor, so good view. Business lounge on 53rd floor serves beverages and deserts all day long, Ms. Peng (Pen?) Yi and Tian Jing was super nice and kept my kid entertained. Take-out breakfast can be prepared if you leave before breakfast starts. Staff in general is professional and helpful. Improve: Pool was closed at the time, business lounge manager Ms. Peng (Pen?) Yi offered my family to use the pool in nearby Sheraton, we appreciated that. A/C can't keep the room cool, regardless what temp was set. It wasn't an issue in the beginning of my stay, but the last day was terrible enough that I have to complaint. It wasn't addressed before I left. I can't find a wall clock anywhere in my club room! Shower head is angled toward the door, so lots of water was leaked outside. Adjusting angle is not easy as hose is stiff. In general, it is a pretty good hotel and I would consider to stay there next time.

Josh, Sampson, Jerry, Jack, the guest relations team and concierge made our stay amazing. The hotel is gorgeous and the service is amazing! I will be back. We were in Guiyang for a birth paren search and the staff at Sofitel really went out of their way. They even got a cake for my daughter's birthday.

Josh, Sampson, Jack, and Jerry were incredibly helpful and attentive. The hotel was gorgeous. Will be there again!