Hai Yen Hotel

Gần phố cổ

Phòng rất rất cũ, hôi, tường nứt, đèn trong phòng tối và u ám, cảm giác k sạch sẽ, hồ bơi cũ, bẩn, nchung k giống ảnh

מיקום מרכזי ונהדר, הצוות ידידותי ועזר בכל מה שהיינו צריכים, החלפת מגבות וסידור יומי תמורה טובה לתשלום

L emplacement

Les infrastructures (piscine) vieillissantes

プールタオル付きの、この価格帯にしてはとても広いプール。救命浮き輪や救命胴衣完備。深いプールだが、壁から２，３０ｃｍくらい浅い部分があって立つことができる。プール周辺の植物の手入れが良く、色とりどりの花が咲いている。 部屋が少し広い。 旧市街まで徒歩圏で、田園地帯に散歩もできる立地。駐車場がホテルの前にある。レンタサイクルは隣家から持って来てくれる。スタッフが親切で、特に若い女性スタッフはリクエストへの対応が早い。設備の老朽化をスタッフの努力で補っている。

給湯器やエアコン等の設備が古くて、故障が多い。 広いプールがある為に、家族旅行者や団体客が多い日はうるさい。

Très bon accueil, tout le personnel est accueillant et gentil. Ils répondent très rapidement à toutes vos demandes. Ils sont très efficaces. Ils se chargent de vous faire changer de chambre si besoin, sans discuter. Le ménage est fait chaque jour. La piscine est agréable et indispensable au vue de la chaleur. L'hôtel est très bien placé, proche de tout.

Le liner de la piscine aurait besoin d'être changé. Malgré un entretien journalier.

Nous venions pour la 2ème fois. En connaissance de cause.

Rien.

Clean and location was good. Great value for money. Had a swimming pool

Just a little run down swimming pool needs some work on it. Weeds cleared from pavers.

Location was good, room was very big, breakfast was good and the lady who runs breakfast was exceptional, she looked after our children with nothing being too much to ask.

Room was poorly maintained , the wi fi was not good , one of our rooms had the shower blocked off , the other room the television was not working and took 4 days to get replaced. The air con in room S1 was not working very well.

Le petit déjeuner est très bon Le personnel est très bien

La piscine n'est pas en bon état. Les toilettes s'écoulent mal

Room was great with a balcony air cond worked well staff were amazing

The pool is tired ripped lining and everything is falling apart and it has weeds all around it no pool service or bar

Efter vores mening var hotellet for dyrt i forhold til kvaliteten. Ved ankomst til badeværelset lå der døde dyr i badekarret, og vandet virkede ikke. Vi kontaktede personalet, som sendte en mand op for at fixe det. Problemet blev løst, men han efterlod badeværelset vådt og beskidt med skoaftryk over det hele, så vi selv måtte gøre rent bagefter. Vi undrede os over, at vi ikke bare fik tilbudt et nyt værelse, når der tydeligvis var problemer. Poolen fremstod også beskidt. Alt i alt var opholdet okay, men slet ikke pengene værd, og vi vil ikke anbefale det til andre.

The staff were very kind

The bathroom was dirty, there were ants everywhere and the main door didnt close properly. The hotel looked very run down. I also saw cockroached

Petit déjeuner buffet varié. De plus le personnel est très accueillant et accède à toutes vos demandes.

Nous avions une chambre au dernier étage à l’arrière du bâtiment, côté jardin. C’était calme et lumineux car nous avions des fenêtres de chaque côté de la chambre. Le bâtiment est malheureusement un peu délabré, la peinture des couloirs est écaillée, les balcons sont défraîchis et il y a des fuites du toit au dessus du balcon du dernier étage ce qui rend le carrelage glissant et dangereux. La piscine serait aussi à refaire, le petit jardin autour est agréable. La réception est vaste et le gérant professionnel. La chambre en elle même est vieillissante mais encore agréable car elle est grande. Serviettes changées tous les jours. Situé en dehors de la zone touristique, l’hôtel est toutefois proche à pied du centre ville.

L’aspect vieillot de l’établissement peut déconcerter mais les chambres sont malgré tout agréable.

Cela fait 3 ans que je viens au Hai Yen Hotel : placé juste en dehors du tumulte et à 10mn à pieds du centre. Calme, piscine, personnel très agréable et le manager Ryan est très efficace. On y reserve aussi nos navettes et excursions c’est très pratique et sûr. Rapport qualité prix au top. Le bâtiment est certes ancien mais il a du charme. Si je reviens un jour à Hỏi An, c’est ici que je logerai.

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Acceuil et les services femmes de chambre

La piscine est laissé a laissé a l'abandon

Verblijf was prima. Douche wordt goed warm. Airco werkt naar behoren. Koelkast aanwezig met vriesvak. Parkeren (van motoren) op eigen terrein, dus fijn als je met eigen vervoer komt. Fijne locatie, iets verder van het oude stad maar nog wel op loopafstand hierdoor geen geluidsoverlast.

Douche is in de badkuip, dit is glad. Verder was de badkuip beschadigd en zaten er al roestplekken in. Verder veel muggen op de kamer. Waarschijnlijk door kier onder de deur.

The hotel was just about a 5 min walk to the old quarter which was nice. The staff was super helpfull and friendly! The bed was nice and the TV worked.

It was not really clean. The bathroom had what i think was mold on some walls and the roof, the bathtub was old and looked dirty and the shower preassure wasnt great. But the worst part was both the sewage smell that came out when i used the sink and/or had the toilet seat or bathtub drain open. But also that there was NO hot water!!! Its nice if you come home sweaty but not if you wanna wash your hair and you already have a small cold or if you wanna take a bath. Never tried the pool which i looked forward to bc it looked dirty and had some algae in it. The bathroom also had quite some ants which usally dosent bother me but on the last evening i saw 2 ants walking across the bed right by my face....which wasnt pleasant. The fridge didnt work at first bc the outlet didnt work, but the really nice receptionist helped come up with a temporary solution of putting it on the table so it could reach another outlet. But it did take away my table area but i also couldnt uae the tv remote unless standing upp and walking really close to the tv everytime i wanted to tur it on/off, change channels, or fix the volume. The walls and doors were really thin and had some gaps so i was awaken everytime ppl was having fun outside in the pool (i was between this pool and the nextdoor hotels pool) when i slept in bc of my cold which worsened. This might be a personal opinion but im not a fan of having an AC directed exactly against the bed. Bc when you turn it on in the evening you just get a bunch of cold air blasted against you, so when you get cold from it and turn it off you realuse that the room is hot and you need to turn it on again. And it repeats. I couldnt turn of the fan or direct it more up or down so it just blasted directly on me.

L'emplacement le personnel

La localisation est parfaite Le personnel est accueillant Les draps sont changés tous les jours, c’est plus qu’un luxe. La pisicine est un peu fatigué mais elle fait le taff vu la chaleur qu’il fait à Hoi An.

La baignoire était très usée

Très bon rapport qualité prix, personnel à l’écoute et très agréable

Really nice and helpful staff, we booked a day tour to cham island through them and it was great. Location was very good, old town a ten minute walk away and many shops nearby. Bed was very comfortable.

Pool was a little ripped and sun bed outside was broken

The bedroom was nicee and spacious with comfortable bed and the bath and shower was nice. The pool was one of the best so far i loved it

My room was ground floor by the pool which was good but there was a table and chairs right outside my door which people used and being loud in the morning so I kept moving it away

Très bien situe chambre très grande jardin calme piscine c est appréciable.

Il manquerait peut être une bouilloire dans les chambres mais j en ai demande une et je l ai eue de suite personnel très a l écoute.

The location was good

De hadde et fint basseng område, men bassenget var veldig skittent og algete. Derimot renset de det når jeg spurte de om det i resepsjonen. Hotellet ligger sentralt. Likte også at de vasket klær for meg (selv om det er dyrere enn lokalt), jeg betalte 40 000 vnd for1 kg. Andre tar halve prisen rundt omkring. De har rengjøring hver dag. Veldig hyggelige og hjelpsomme ansatte ved hotellet.

Det var veldig lytt, så vanskelig å sove. Det står at hotellet har massasje, men det stemmer ikke. Feil informasjon på Booking.com. De har massasje plasser i nærheten av hotellet. Jeg vil anbefale den som er på bildet/vedlegg.

Die Dame an der Counter war sehr nett und freundlich.

Es war sehr laut.

אחלה חדרים, צמוד לבית חב"ד ובכללי במיקום מעולה. תמורה טובה למחיר, ובאמת הצוות היה נחמד ועזר לנו ממש.

בריכה מעט נמוכה יש אמבטיה ולא מקלחת:(

Clean your room every day if u want and pool was food a friendly staff walking distance to old town

Personnel accueillant, jolie piscine, propre, nettoyage des chambres tous les jours, proposé location de vélos et scooters. Emplacement proche de tout.

Le matela était un peu dur

柜台Ryan服务态度很棒

酒店房间比较旧

Vị trí

Ánh sáng hơi tối

A little out from the main part, so alot less noise. Comfy beds

El trato de la gente que trabajaba en el hotel fueron amables y educados

La habitación sucia el agua caliente no salía un olor a cloaca imposible fatal

Spacious rooms and clean toilets. Staff come and change towels/ bedding every day if wanted. Didn’t really have any bothers at all during our stay

Pool area needed a bit of a tidy up. Pool looked a bit grim (LOTS of potential though!) Room and Bathroom were both a bit dated and could use a revamp.

Le personnel...le prix...l emplacement

Pas de vue vers dehors

La réception très bon très à l écoute toujours sourire Hotel très bien placé 10sur10

Emplacement à 5 minutes du centre. Personnel très sympathique.

The location was perfect away from the hustle.and bustle but close enough to walk everywhere. The reception staff were amazing to us, friendly and helpful.at all times. The hotel is on the older side but I enjoyed it and worth the only I paid. We didn't use the pool but from our balcony it looked inviting.

My wife discovered a 20 US bill missing from her bag when we arrived at out next location. She had forgotten to lock her bag during cleaning. We never reported it to reception as we had already left. Always lock up your valuables is my warning.

המלון צמוד לבית חבד וזה נוח ברמות!! מנקים את החדר כל יום ויש בריכה:)

The bed, it was comfortable and the room is big with a nice desk. The location is very good, in one of the streets very close to old town.

The description and the photos. They don't correspond to reality. I know this happens in all hotels, but in this one the difference was quite significant. It looks like a hotel from the 90s that has never been well maintained, and the swimming pool, although operational, had all the paint peeling off the walls and floor. It's a shame, because the hotel has a lot of potential.

Chambre claire et spacieuse

Super sraff, ménage fait tous les jours, réception très réactive

Walking distance to old town

Dirty and run down (AC kept turning off, some lights didn’t work, stained bath and toilet). Very noisy guests up and down the corridors throughout the night shouting and laughing

לדתיים זה נדיר זה על הבית חב"ד ויש מפתח

מקום ישן ולא הכי נעים אבל אחלה תמורה למחיר

Nice room with balcony

Very nice size room, good bed and bathroom worked well! Great location, short walk into old town.

Quit place. Places to eat near by..

Bad smell coming from the bathroom

Good hotel on outskirts of old quarter. Conveniently located short walk into Hoi an

Ubicación personal muy agradable limpieza

Nada