Hanim Boutique Hotel

⭐⭐⭐⭐⭐ Absolutely Exceptional — A Truly Perfect Stay There are good hotels, there are beautiful hotels, and then there is Hanim Boutique Hotel — an absolute gem in the heart of Chania. From the moment we arrived, everything was simply impeccable. The hotel itself is stunning, beautifully maintained, spotlessly clean, elegant, and full of character. Every detail has clearly been thought through, and you can feel the care and pride that goes into the property. But what truly makes Hanim Boutique Hotel exceptional is the service. Every person we encountered was warm, genuine, attentive, and incredibly professional. We were made to feel welcome from the very beginning, and nothing ever felt like too much trouble. The level of hospitality was honestly outstanding. Our stay was absolutely perfect. The location is wonderful, the atmosphere is beautiful, the rooms are gorgeous, and the attention to detail is second to none. Everything was exactly as you would hope for from a boutique hotel — and then some. After travelling through several places, Hanim Boutique Hotel was one of those rare stays where you genuinely think, “Wow, I wish we could stay longer.” I cannot recommend this hotel highly enough. If you are coming to Chania, don't hesitate — book Hanim Boutique Hotel. You won't just be staying somewhere beautiful; you'll be experiencing genuine Cretan hospitality at its finest. A huge thank you to the entire team for making our stay so special. You have created something truly exceptional, and we will absolutely remember our time here. Ten out of ten doesn't even feel enough. We would give Hanim Boutique Hotel eleven stars if we could. ❤️🇬🇷

Beautiful apartment and terrace. Everything was clean and comfortable. The location was amazing . And the staff picked us up from the driver and took us to the meeting - very helpful.

Close interest and support

3 levels Stairs but the owner helped a lot for the luggages

The location is excellent! Right in the center of the old town. Very convenient to get to everything in the old town. It’s located on a beautiful little tiny street. The owner of the hotel is extremely accommodating and friendly. He went above and beyond with making us feel welcomed and checked in many times with us to ensure we had everything we needed to enjoy our stay there. I’d come back to stay there again.

We had a triple occupancy room with an extra single bed for our child. This single bed was not the most comfortable to sleep on. The door in the shower wasn’t working well. But these are all very small nuances which did not impact our experience, we absolutely loved the place.

Die Lage ist super! Man ist mitten in der Altstadt und hat viele Restaurants und Läden in direkter Nähe. Das Hotelpersonal war sehr freundlich, äußerst zuvorkommend und immer hilfsbereit.

Really lovely cosy apartment above a pretty lane with restaurants. Great location for the old town harbour and nearby beaches, we found it a very relaxing short stay. The hotel hosts Idomeneas & Mathia were super welcoming and helpful with arranging our transportation and being at hand when local advice was needed, this made everything easy. Highly recommended.

Very central and the owner was very responsive

Nothing ! We loved it all !!

Posizione centralissima e colazione super con bar in convenzione con affaccio spettacolare sul porto antico e possibilità di scegliere dal menu’ della pasticceria.

Sicuramente le scale (manca l’ascensore comprensibilmente) possono essere un limite per chi ha problemi soprattutto se non c’è un servizio di accompagnamento alle camere per le valigie, avremmo poi preferito il Wi-Fi in terrazza (nel resto della casa funziona benissimo) che dovrebbe anche essere più illuminata per organizzare cene spettacolari con vista sul porto antico. Anche il servizio di pulizia delle camere potrebbe essere più organizzato e preciso.

Excellent service, very personal and attentive, the breakfast is very good, and the location excellent. The rooms are nice and clean, beds are very comfortable, great air conditioning. Would definitely come again. Location is great in the old town. They even ket us late checkout at high season.

Nothing

Personalul este foarte amabil, hotelul este foarte curat, este extrem de bine amplasat

服务态度非常好，虽然没有电梯，但是员工帮我们把所有箱子都搬上去了。服务态度很热情，为我们介绍了很多景点和餐馆。每天都提供免费矿泉水，还提供了很丰盛的早餐（餐厅在海边，风景很好）。打扫也非常及时，地理位置也很方便，住在这里很舒服，推荐！

The property was in a great location. A quieter alleyway, right next to the hustle and bustle within walking distance to everything!

Everything was excellent: the location, the service, cleanliness of the property and the rooms, and a welcoming and helpful host that went out of his way to make sure we were comfortable. Can’t wait to return.

Nothing.

Perfect location right inside old port. You can drive to the beaches during the day and come back and enjoy the night at old port Chania. Modern updated rooms, extremely clean.

The location is perfect, just on the old part near the harbour. The staff is super attentive and helpful

It’s important to note that due to the fact that you are in the historical centre the building does not have lift. If you stay in the upper floors this can be hard for some

The location is fantastic, charming little street in the heart of the Old Town, within walking distance of the harbour, restaurants and shops. Unique combination of a historic building with a modern interior. The recommendations from Idomeneas were extremely helpful and made our stay much easier to organise, especially with the airport transfers and car rental. Great suggestions for places to visit and restaurants also made our first stay in Chania truly unforgettable. We are definitely looking forward to coming back again! Thank you, Idomeneas, thank you, Vasia for the wonderful hospitality and warm attitude!

Nothing

la posizione la pulizia e l efficienza la gentilezza dell host

niente tutto perfetto

Great location and the staff is superb

The location was perfect and the owner and staff could not have been more helpful. Highly recommend this hotel and we will definitely stay here again on future visits.

Erinomainen sijainti, tilava huoneisto, ystävällinen ja avulias henkilökunta. Kattoterassi erinomainen lisä!

Location, comfort, cleanliness, staff, proximity to restaurants and attractions, additional services offered to arrange taxi, car rentals, laundry, restaurant reservations, etc.

Since it’s a boutique hotel it doesnt have elevator so claiming stairs to the 3rd floor was bit of a struggle.

We had a wonderful stay and would happily return. The location is excellent, right in the heart of the Old Town, with countless fantastic restaurants just a short walk away. There are also basic kitchen facilities, making it easy to prepare a simple breakfast or light meal if needed. The apartment was comfortable, spotless, and had everything we needed for our stay. One of our favorite moments was sitting on the balcony, listening to the swallows and enjoying the atmosphere of the Old Town. Our hosts truly went above and beyond to make our stay memorable. They recommended unique places to visit that we might never have found on our own, allowed us to check in earlier than expected, and kindly let us leave our luggage after check-out until it was time to head to the airport. They also arranged our airport transfer, which was extremely convenient. It cost no more than finding a taxi ourselves, but saved us the hassle of searching and waiting. Throughout our stay they were always available to help, and we felt completely safe and well looked after. Everything about our stay was magical. Thank you for your exceptional hospitality—we couldn’t have asked for a better place to stay in Chania.

clean, comfortable, the rooftop was beautiful. we enjoyed the convenience of being able to walk to the harbour

nothing!

It is in the center of the Old Town. Really great location. Room was very clean and big enough.

The location was absolutely the best! We also had a rooftop area wiith a nice view and had a nice dinner one night. Their is no elevator so if you have alot of luggage it could be an issue. I would go back again

no elevator

Ο Ιδομενέας είναι ο τέλειος οικοδεσπότης Ευγενικός και φιλικός και κυριως πρόθυμος να εξυπηρετήσει και να καθοδηγήσει σ αυτήν την όμορφη Πόλη

Ο θόρυβος στο δρόμο Αλλά αυτά έχει η ζωντάνια κι η ενέργεια της Παλιάς Πόλης

La centralità della struttura, moderna, tutti i confronti con particolare cura delle esigenze degli ospiti. In particolare il manager che si occupa della struttura fornisce informazioni accurate e precise che vale la pena ascoltare perché ottimi

The property was in an excellent location to Chania Old Harbour. The owner Idomeneas was lovely and very accommodating, making sure that we were having a lovely stay and organising trips for us at our request with local organisers. I broke my ankle two weeks before we went on holiday and Idomeneas was lovely enough to provide us with an apartment rather than our hotel room due to me having poor mobility when it came to steps at the time.

The WiFi was very intermittent at the apartment which we stayed in.

Excellent location. The owner as so accommodating. We had a late arrival (after 8pm) and he waited to greet us. He helped us navigate places to go and dine. Responded to inquiries and requests within minutes and best of all was so kind and happy. He set the tone for our time there and was amazing. The hotel Is charming. The rooms are very comfortable and super clean. The entire staff was top notch.

N/a

Best location in old town. Quiet alley that is very cozy and elegant.

Professional service. Quality aesthetics of the rooms. Excellent locations.

Fantastisk service och hjälp från personalen och ägaren, bra frukost och jättebra läge. Vi var jättenöjda!

Exceptional service, really lovely staff. Great location and perfect space.

Fantastic location. Right in the center of the old town. Apartment had everything we needed.

Great location and very helpful staff. The rooftop terrace had incredible views. Highly recommend staying here!

We liked everything about the property. Friendly helpful staff, clean comfortable room, location was in the middle of old town and close to tour pick up spots, restaurants,shopping, and sites of Chania. Highly recommend staying here.

There isn’t anything we can think of. We were comfortable and cared for the entire stay.

Die Lage ist hervorragend: Sehr Nahe am venezianischen Hafen (2-3min Fußweg), in der Fußgängerzone, mehrere gute Restaurants in unmittelbarer Nähe. Der Besitzer ist super freundlich und erreichbar per WhatsApp! Viele gute Tipps von Empfehlungen von ihm.

Die Betten waren ein klein wenig zu hart für unseren Geschmack. Wenn man mit Mietwagen unterwegs ist, dann ist jedes Hotel in der Altstadt eine Herausforderung bzgl. Parkplätzen. Aber auch hier haben wir gute Tipps vom Besitzer bekommen.

The manager was extremely helpful and informative. The property is in an amazing location. Great value for money. loads of space for 4 people. Definitely recommend

The staff were so friendly and welcoming! This is a stunning place to stay in a very good location!

Nothing, all good!

Literally everything. It was our favorite hotel and the best staff ever!

Nothing to complain about.

店主非常友好，提供了非常多有用的信息

How nice and available the team was

Nothing, everything is amazing. The breakfast on the Pallas restaurant is worth a lot and the team makes the days in Greece even better

Have very good stay at Hanim. Good location, upgraded to room with rooftop patio. The manager gives many good restaurant recommendation. Arrange our private boat trip to Balos beach and island.

Tout était très bien, emplacement idéal en centre-ville dans une rue piétonne Équipement pour se préparer un café avec très pratique

Pas d'ascenseur, mais aide appréciée de notre hôtesse pur monter les bagages

Wir haben zu 4 einen Mädesltrip gemacht und sind absolut begeistert vom Hanim Boutique Hotel! 🌟 Von der ersten Minute an haben wir uns hier unglaublich wohl und willkommen gefühlt. Das Team und vor allem die Rezeptionistin sind außergewöhnlich freundlich, herzlich und immer hilfsbereit. Man merkt sofort, dass hier Gastfreundschaft wirklich gelebt wird. Die Lage des Hotels ist perfekt und ideal, um die Umgebung zu erkunden. Besonders toll fanden wir, dass sich viel Zeit für uns und unsere Planung der Ausflüge genommen wurde mit super Unterstützung, tollen Tipps und echter Aufmerksamkeit. Unser Zimmer war einfach ein Traum: sehr groß, makellos sauber, wunderschön eingerichtet und mit allem Komfort ausgestattet, den man sich wünschen kann. Man fühlt sich sofort wie im Luxusurlaub. Wir sind rundum zufrieden und würden jederzeit wiederkommen. Vielen Dank an das gesamte Team für diesen unvergesslichen Aufenthalt! Ein absoluter Geheimtipp !! ❤️

Es gab nichts auszusetzen

Great location. Responsive host, friendly staff. Nice views out to harbour from terrace.

Given location, and to be expected, noisy late at night.

Gentilezza della staff Posizione Elegante e accogliente struttura Pulizia

Il piano terra un poco umido

The hotel manager Idomeneas was absolutely fantastic! He gave us an itinerary tailored to our needs at a great price us and every restaurant he recommended had wonderful service. He is an incredible host.

The beds are a little hard and lumpy. And there is limited hot water so we had to ration :( But the cleanliness, service and location were terrific!

The property is beautiful, clean and well presented, the roof top was perfect for evening drinks to watch the sunset. Everything about our experience was wonderful. The location is fantastic, the staff especially Vasia were so helpful and recommended and arranged the bookings for the best restaurants every evening. Special call out to the breakfast at Pallas which is 10/10. The stay exceeded our expectations in every way and we would highly recommend. We will be back!

Nothing

it was excellent and owner very attentive

nothing, all so accommodating

Our stay in Hanim Boutique was exceptional! The location is excellent, right in the center of downtown within walking distance to all the best restaurants and beaches. The rooms are large and clean , with water stocked daily. But mostly the hosts were just incredible, so helpful with everything even lending us a little push along bike for our three year old which was a life saver !

Die Zimmer sind zentral und sehr schön ausgestattet. Die Lage ist optimal, insbesondere, wenn man kein Auto gemietet hat. Meer, Restaurants, Supermarkt, Busbahnhof, Supermarkt… alles ist in nur ein paar Minuten erreichbar. Idomeneas und Vasia waren immer da, wenn wir etwas brauchten oder eine Frage hatten. Danke für den schönen Aufenthalt. Wir kommen wieder.

J'ai aimé sa position au coeur du centre de la vieille ville dans une petite ruelle illuminée la nuit et charmante le jour. Il est proche des centres d'intérêts. J'ai aimé l'approche avec le personnel toujours aimable, agréable et disponible. J'ai apprécié le confort similaire à un hôtel : nettoyage fait tous les jours, changement des serviettes de bain au quotidien.

J'ai moins apprécié le fait que le parking soit un peu éloigné mais il semblerait qu'en Crête c'est fréquent surtout dans les vieux centre ville historiques. J'apporterais des améliorations comme des rideaux plus occultants, au moins un grand miroir pour se voir complètement, les produits de bains locaux plus mis en évidence. Attention : il y a 1 fuite d'eau par rapport à la parois de douche.

Exceptionnel allez y les yeux fermés. Emplacement, conseils, confort tout était parfait !

Fabulous location, right in the centre of town. We made a late booking (on the day) and the communication from the owner was excellent. The room and balcony were perfect, there was plenty of toiletries, towels, bottled water etc. The owner gave great info about free parking, good restaurants and cultural events that we might enjoy.

Nothing!

L’emplacement en plein centre de la vieille ville tout en étant au calme et l’accueil adorable

Location

Nothing

Amazing location and kind owners.

We were in this hotel for 10 days in mid April and it was a marvellous place to stay. The hotel is situated along a side street in the centre of the bustling old town of Chania near the Cathedral. Despite being at the centre of a very busy town the hotel was extremely quiet and peaceful - the room was very carefully cleaned, well equipped, comfortable and had a nice balcony over the street.The breakfast arrangement is brilliant as you are given a voucher to use at a lovely harbour-side restaurant (Pallas), a 5 minute walk away, where the staff are warm and welcoming and the food is gorgeous. The hotel hosts were really helpful and friendly giving advice on places to eat at and visit, organising very reliable transfers from and back to the airport and arranging an excellent, reasonably priced, car hire (Alpha Group) with a pickup and drop off facility from their office that is important as non-resident traffic is not permitted in the old town. Parking is a bit tricky (get a small car!) and involves a 3-500m stroll from residential streets outside of the old town. We didn’t have a problem but the tourist season was only just winding up. Our interests included wandering the town and its attractions (dozens of restaurants, shops and a handful of great museums), archaeology, hill walking and the phenomenal spring wildflowers and the hosts gave us plenty of information and maps detailing the many places of interest in western Crete. We went to mountain gorges, high plateaux, monasteries and archaeological sites (the new Chania Archaeological museum is a must and only a 30 minute stroll along the seaside away (or a simple bus ride -use google earth). The walk down to the abandoned monastery at Moní Katholikó is fantastic (but the Rough Guide information is somewhat awry - check detail of distance and archaeology in advance) - we followed that by a swim at Stavros.

Accueil très chaleureux par les propriétaires, avec beaucoup de bons conseils pour les visites ou les restaurants :) L'appartement est idéalement placé, au cœur de la vieille ville. Je recommande à 100 % !

Perfect location in the old town, close to restaurants, shops and the harbour, but the rooms are in a quiet street. The rooms have a modern feel with quality fittings but respecting the old building.

I liked everything about Hanim

Perfect location, lovely clean bright room and everyone made us feel truly welcome

Excellent breakfast and wonderful staff. We were very impressed with the servicing of the room. It was very clean and tidy very much like Chania

Nothing while we were there it was quiet.

Wir wurden schon vor unserer Anreise ganz herzlich begrüßt und bekamen bei Ankunft mit viel Herzlichkeit viele hilfreiche Tipps für unseren Aufenthalt. Zu unserem Zimmer gehörte die Dachterrasse mit einem unglaublich schönen Blick über die Altstadt. Die moderne, mediterran eingerichtete Wohnung ließ keine Wünsche offen. Sie liegt in einer der schönsten Seitengassen dieser wunderschönen Stadt. Viele Cafés, Tavernen, und kleine Läden befinden sich in unmittelbarer Nähe. Trotzdem ist es sehr ruhig. Wir haben uns sehr willkommen gefühlt und kommen sehr gerne wieder.

Wir waren rundum zufrieden. 😀

Hyper bien localisé dans la vieille ville

Roof top non accessible (sauf si on loue la chambre du haut je pense) Plutôt cher pour juste une chambre (meme si la chambre est très très bien)

The location puts you right in the heart of the old town, which is charming — but come prepared if you're visiting around Easter or another religious period. The neighboring church held prayer with loud speakers and bells that ran until 11pm and started again at 8am, nearly continuously for several days. A tradeoff worth knowing about in advance. We were on the top floor, which had two bedrooms and two bathrooms. The space is compact but functional. One quirk: the bedroom doors are glass, so if anyone is up with a light on, it illuminates the entire apartment — not ideal if your party has different sleep schedules. Breakfast was good — included in the stay and on the waterfront with generous portions. One important heads-up though: you're given a coupon with a completely different name than the actual restaurant. Look for a place that appears to be called "Nannas" (not Palace). The female owner was professional and friendly.

We wanted to like this place but there were enough friction points to warrant an honest account for future guests. Communication with the owner Idomeneus was, at times, a lot. He was attentive to a fault -- we received multiple follow-up messages if we didn't respond promptly — including messages with just "?" — which felt pressuring. Some of this may be cultural or a language barrier, as there were moments where our responses seemed to be interpreted differently than intended (eg I replied "no thank you" but misunderstood). I had to set a gentle boundary mid-stay; even after checkout I received messages. Not hostile in any way — though a lot. Practically speaking, the old town location means no car or taxi access. You'll need to walk roughly 10 minutes with all your luggage — via cobblestones, may be in the rain or heat, and there is no elevator in the building. With two young children and bags in tow, we found this genuinely difficult. For families with young kids, strollers, or older travelers, this is an important factor to weigh seriously before booking. Noise was a consistent challenge throughout the stay. The windows are thin, and street noise carries well into the evening. During the religious period, church bells or loud speaker prayers ran from early morning until nearly 11pm — it made for an anything-but-restful atmosphere. One issue that stood out: there had been a storm prior to our arrival that damaged one of the shuttered windows. We were never informed. Late one evening the shutters flew open with such a loud bang that we genuinely thought something serious had happened — we spent 30 minutes trying to fix it. When we raised it, the owner's response was essentially that no other guest had complained, so it wasn't considered a problem. That felt like a missed opportunity to take responsibility. It seemed like either too much unnecessary communication or lack of communication for the important stuff.

I loved everything about my stay at Hanim— the location is in the center of the Old Town, it was walking distance to all the restaurants and shops. The room was super clean and comfortable, and the staff was super friendly and accommodating! We got loads of recommendations and help from the manager! Highly recommend staying here!! Pictures show just minutes walk from the hotel

Location, terrace and breakfasts were wonderfull :)

Room was lovely with lots of space. Great to have a fridge and kettle. Bed was super comfy. Nice to sit on the balcony and watch the world go by. The breakfast was served at a nearby restaurant but was to die for. Lots to eat and all very fresh Staff all very friendly and helpful, recommending places to eat and things to do

It wasn't a problem for us, but be aware there are lots of stairs to climb to the rooms

Καθαρά και μοντέρνα τα δωμάτια και η εξυπηρέτηση ήταν άψογη ! Το σημείο του ξενοδοχείου ήταν πολύ βολικό!

Καθαρά και μοντέρνα τα δωμάτια και η εξυπηρέτηση ήταν άψογη ! Το σημείο του ξενοδοχείου ήταν πολύ βολικό!

Välplanerat, fräscht och trivsamt.

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Exzellent location, and especially excellent support by the owner, who made himself available for anything you needed. Breakfast at Pallas was excellent too, overall a great experience. There are so many offers to stay in Chania, which makes it difficult to decide. I followed the excellent reviews of other guests, and it was all true and at the end the best choice I could have made. Me and my wife stayed there 4 nights/5 days and would book Hanim Boutique Hotel at any time again! Thank you very much!

Nothing

The most amazing and helpful staff, great location, great service, super flexible when the cleaning staff can enter the room for cleaning, clean room and everything well taken care of - the whole apartment looked almost like new, awesome terrace with stunning view, the host was so kind to provide us a baby bed and a high chair upon request. Generally, so accommodating and helpful staff and host with great communication before and during the stay

The blinds let in still some light. If you like it dark, bring eye masks (like my wife did)

The hospitality and the service provided by the owner is unbeatable. The room is super clean. The location is perfect, right in the center of the old town. I love everything I experienced in Chania.