Oxford Suites Sonoma County

Got stuck in the elevator, while the other one was already down. The best they could offer was “sorry about that.” Ruined our Christmas Day, will not be back. Messy pool area, shower needs to be cleaned better.

Great staff, pretty good hotel. Complementary accommodations where Great breakfasts/drinks. Will revisit, and likely to recommend.

Great Hotel.Very clean,and great breakfast!

This is a top notch hotel.

Great location and amenities

Everything was as expected

Great place with a professional and helpful staff. Nice rooms and a pool and hotub.

It was a wonderful stay room very clean.

Our room upon arrival was very good. The following day we asked for room cleaning service. It was very “partial “ but when we inquired and questioned their minimal service we were then treated quite well. Upon departure we left a thank you note and an appreciation tip. Totally recommend this property whether you stay long or a short periods of time. Food and Bar on site are very good. Staff all around deserve huge gratitude as they all went above and beyond to make sure our experience was positive.

The room was great we enjoyed the bathtub pool and hot tub

Don't Have Pet,But I Enjoyed Staying Here. Quality Services, Thank You 🙏.

Good

Property was well maintained and clean.

The room was decent to an extent but the couch in the room needs to be replace the arm rest material is torn. The staff was not as friendly and accommodating. There were a few announcements I believe should have been told to me as I checked in: complimentary snacks and beverages ( I missed it due to not knowing this was provided). There was a water shut-off the next day, which I never received a notice in-person, through a note, or via phone text. When I call to inquire on not being able to receive water. No staff ever suggested to accommodate the inconvenience on not being able to use the shower or bath tub. I decided to asked front desk when I was checking out and I was offered snacks, which is not equivalent to not being able to shower or bath. Very disappointed with my over all experience.

Perfect location for Grayton casino. They offer free Shuttle rides to the casino also. rooms are nice and clean. Service is excellent. Recommended.

Nice property that has seen a fair amount of use but is well maintained. Great room and bathroom. Pretty good complimentary breakfast. Professional staff. Thanks, I'm staying again soon.

I'll start by saying that we stay here at least 6 times a year. This is a very safe, friendly, clean property with good "extras" (parking, breakfast) that their competitors sometimes charge you for. The only complaint - the wear and tear on some parts of the room furniture is not what you should endure when you are paying market prices. We will stay here again. Marco and his team will get it together.

Great customer service

Very nice hotel.

We booked this stay based on its ratings. We were disappointed to find this hotel outdated and well worn. Carpet was dingy, hallways had an odor and furniture in the room appeared old. The couch in our room had faux leather trim that was peeling terribly. Overall made us feel gross.

Room needs upgrades

Staff was gracious and friendly. The hotel was nicely equipped with pool, hot tub and an accessible pool, a nice gym. The room was spacious and updated. The bed was comfy. They had a nice spread for their wine and snacks in the evening. Breakfast was included and nicely done.

It was good. Everything seemed clean, except there was a spot next to the 1st bed, by the wall, that was wet on the ground. There waa enough liquid thag got my brother's sock pretty wet. It didn't have a smell or anything, but it was wet.

Hotel is clean and staff is very friendly and professional .

food stay foe the day. nice outdoor facy

Clean room and excellent service.

good

Spacious room, comfy bed, wonderful bathroom. Evening appetizers and drink. Close to some fast food restaurants.

Had a great time.

We always enjoy the staff at this facility, so welcoming and there for you when you have a question. Quick shuttle to the casino. Great pool area. Rooms are just as advertised!

Our first, but not our last visit to The Oxford! Wonderful greeting as we arrived…clean roomy rooms! Friendly, helpful staff! Amazing pool and fire pit ! Wish we had been able to stay longer…and will next time! Thanks so much! Terrific breakfast too!!

Great location, great rooms, great breakfast, great staff. The outside pool area and happy hour was also a nice addition to the stay.

The check-in staff were not helpful. We had a real need to get our biking clothes washed from a 75 mile MS charity ride that we done earlier in the day. We had no cash with us to pay for the washing and drying and they would not let us use our credit card. So we suggested simply to add the washing charges to our bill. They refused. So we ended up having to to had wash our biking clothes in the hotel room bath tub.

Staff is very nice. Amir at happy hour and Natalie at the restaurant made our stay very welcoming. Was disappointed the steam room was still out of order. It was out of order on our last stay 2 weeks prior. The people who stayed above us had very heavy feet and paced for quite some time and sounded like they were moving/dragging things around. Because of that, we did not get a good night’s sleep.

Everything about our stay was great! Awesome customer service, quality rooms, & delicious breakfast. My family and I will definitely return again.

The room had a fridge and a microwave. AC was very good. They have a hot and full breakfast. The pool area was clean and comfortable and they have plenty of space inside and out to just relax.

I love this place I’ve been back twice and I’ll keep coming back thank you again

Nice accommodations, convent, great price and good breakfast.

Great accommodations I’d recommend

Clean room, always friendly staff, enjoy the social hour and breakfast

Nice Room. comfortable

Excellent time Would stay there again in a minute. Walked across the street to the casino

I lived in Rohnert Park for 18 years but I sold the house and stayed in your hotel. Because my friend stayed there when they lost their house in the wild fire before. They recommended this hotel and I got it. I stayed for 2 weeks and had a comfortable time...good location, clean, friendly people, but ....only the price of staying for 2 weeks is so expensive. I love to stay this hotel but I need to think about the price again.

Nice rooms, excellent breakfast.

The hotel has a beautiful and inviting lobby. The room is spacious, clean, and comfortable. I love having the extra sleeper sofa for a sitting area. The breakfast is great and the staff is friendly.

Super clean and very nice room. Pool is clean and nice too. I will stay here again when I go to Sonoma area.

This was a last minute booking that turned out perfectly. The king suite room was beautiful, comfortable and quiet. The breakfast is delicious and very fresh.

Cozy

Best part of all is that they have a shuttle to casino.

Nice room. Standard breakfast choices, but efficiently served to you by staff. Appreciated the free drink and snacks. Only negative was the poor quality of the wifi.

This was a very nice room. Full of the things you would hope to find in your room upon arrival.

Great place to stay when visiting Graton Casino.. love the complimemtary shuttle. Clean place with very nice finishes. Good value.

Wonderful value for the price, there were many thoughtful touches (free cookies, happy hour drink, breakfast with real eggs) and nice clean amenities like the pool and fire pit. Lovely deep bathtub too, five stars all around

Convenient to the casino

This is our “go to” place when in the area. The staff are the best: friendly, helpful, generous. There is a lot of pride apparent in their customer service. Other reviews will tell about the amazing perks of staying, but to us- it’s the people who make it great. Cheers!

Very polite quick check in, comfortable room, bedding and pillows were magic. Spacious, very good breakfast. Nice added bonus free cocktail and soup at happy hour. Full bar very nice plenty of room. Convienint 3 minutes to my branch office. See ya next time. Spidexx Pest Control

Across the street from Graton Casino and they have a shuttle. Very clean everywhere not just in the room. Great breakfast not typical of hotels. Jacuzzi and fire pit. Nice have a separate room for the toilet and a shower and soaker tub. Furnishings in the room could use an update.

Really friendly staff, nice property, the rooms were comfortable and nice amenities, and a really nice breakfast buffet. They also have a happy hour although we did not partake. Overall it's a great value and a quality space.

No complaints

Bed and pillows were not as comfortable as the previous Oxford we stayed at in Redding, CA but had more breakfast options. Also we made happy hour for a free drink, which was fun :)

Clean and friendly staff.

excellent location for graton casino free shuttle

We checked in a were told room was upgraded! That was so unexpected and nice of them. Staff extremely nice! Great amenities. Includes happy hour drink ticket, nice breakfast, parking and even shuttle service to Graton. Room was really nice and modern. Only thing hubby complained about was the pillows which gave him a sore neck. Highly recommend this hotel.

great place

Price transparency issues after check in. Rooms are decent but need to be cleaned better. Food options are cafeteria bulk food. Not vegan friendly at all. Managers reception is not a real reception there are not light appetizers, it’s cheap bowl chilli, and an overly limited well list in the bar. If the complimentary food is similar to the food you purchase, I’d spend my money off location for more high quality options.

The rate at the hotel and their website don’t match. I was overcharged by their site staff for night one. I booked on a third party site for my second night and received a better rate, better options experience, had late checkout out. They wouldn’t link my room reservations for the different nights so I had to check out and check back in. Because they oversold they “upgraded my room” to a handicap room. So it took away my ability to have a bath in my room. I tried to speak with staff after the fact and not only could they not explain their pricing issues, the could not offer an apology, nor offer a fix.

Love the shuttle to Graton makes it easy!

it's on Google maps under caleb Douglas, great overall experience and would definitely return. great staff, very professional.

We had stayed the night earlier on another reservation and that room was 5 star This one was closer to 3. Bed wasn’t as comfortable, couch was threadbare Not a bad room just not nearly as nice as the one one floor up

Had a good time with friends. Nice pool and picnic atea around.

The people that worked at the hotel were friendly and helpful

Good location. Friendly staff. Limited parking. Used hand soap & lotion dispensers in bathroom. Noisy AC unit under window. Offered evening "appetizers" & beverage. It was 2 ladles of tomato basil soup - no bread/crouton or anything.

Hallway could’ve used vacuuming. HVAC in room was loud. Some of the fixtures seemed worn.

I love it because have if you love casino they provide transportation

Recently stayed at the Oxford with my husband and two cats during construction at our home. It’s weirdly hard to find places that accept cats! So I was very pleasantly surprised when I called and they said absolutely we would love to have your family join us! The staff was incredibly kind, helpful and professional. We ended up extending what was originally a 4 day trip to 2 weeks and Margaret at the front desk made that process super easy. They serve hot breakfast every morning along with yogurt, bagels, bread and juice. The kitchen staff is really nice. I feel like I got to meet all of them and they always had everything ready and waiting so early in the morning. Coincidentally they served my husband’s favorite coffee (shoutout Bella Rosa) at the coffee station so it was nice to have that around! The hotel mini store was full of local products which was very cool. Always love seeing places feature local goods. The housekeeping team was super on top of the facility and the trash cans were almost always empty in the halls. The maintenance team was awesome and helped me get my cat out of the sleeper sofa when I was scared I’d crush her trying to get her out. They had to run a fire alarm test with SRFD during our stay and alerted me via text. I was worried it would freak my animals out but the maintenance team walked each floor beforehand and alerted everyone and gave me a minute to secure them so they didn’t run. It was as painless as possible and I really appreciated it. They have a happy hour every night including snacks and the happy hour bar host was so kind and personable. We’d stop by to chat with him about work and hang out for a bit if there wasn’t a line. The bartenders were great and they have a full menu if you’re hungry for dinner or night time snacks. Saw a lot of people enjoying the pool and hot tub during the hot days and the fireplace outside at night. The place was great! Front desk was incredibly helpful and answered all my silly questions with a lot of grace. Would absolutely stay here again and would book family if they were coming in from out of town.

The rooms were very specious and clean and the pool and hot tub were very nice and there was also a sauna and stream room in the gym and I loved that also there was a shower in the gyms bathroom that made it really nice to enjoy the sauna after swimming.

Enjoyed my stay

The entire complex was well thought out and worth the stay. We enjoyed the complimentary evening drink and the generous morning breakfast. The room was large and well appointed. I liked the color scheme and the big bathroom was especially nice. Very comfortable and beautiful.

Friendly staff Clean room and property Great location Great amenities Fair value for all that is available to enjoy. Had a great time with the wife.

Great hotel! This is our 3rd time here and the staff is always very helpful and cheerful

Friendly staff, comfortable, easygoing , good service. Safe .

Yes

The staff members are extremely rude and unprofessional!

The staff who checked us in was very courteous and nice and she even took care of couple of preference request for the room, very nice!

Great

Great great staffing great atmosphere great swimming pool jacuzzi and Gym amazing room service and room spacious well I got the big ones and I highly recommend it for any occasion

Everything look good

The staff is great and the hotel is very clean. The room was huge and I like to have the option of both a shower and bathtub. The swimming pool was nice. The breakfast was great, the only issue is the room is too small and the tables are not cleaned fast enough during the rush hour.

Flew up for a family wedding in Napa and reception the next night in Petaluma. They were very accommodating to all of us.. I like the breakfast daily n the happy hour complimentary drinks at 5:30.. nice Motell..

Excellent hotel and wonderful staff. everyone is very friendly and welcoming. My room was on second floor facing the pool and was flawless. Estephanie took my reservation and checked me in and she was wonderful the entire time I stayed there. The manager in the suit gave me very sincere and great restaurant ideas. And the female bartender sorry can’t remember her name was very sweet and attentive. Loved the pool and the hot tub. Very clean, and the tall maintenance guy was very friendly and keeping that place in great shape. Breakfast buffet was awesome too! And last I have to mention the awesome shuttle rides to and from graton make staying at the Oxford a smart move.

Second time here and amazing service. Great location and atmosphere. Rooms are nice and clean. Definitely recommend this place.

Great stay each time. Our go to. But i hope you have lost and found for things being left upon check out.

I stay here every time I come to town to visit family.

Close to casino. Didn't like that their kitchen was having difficulties so we didnt get evening orderves or breakfast.

We’ve stayed at the hotel before and we enjoy it each time.

nice pool and spa

The lobby and eating areas were very nice and a restaurant in the hotel was very convenient. Free drink and chili offered for social hour and free breakfast is included. Rooms are spacious and bathroom offers a separate tub and shower. Will definitely stay here again!

Enjoyed the pool & jacuzzi. Got really good appetizer & complementary drinks in the evening. In the morning, had delicious hot breakfast. We had so much fun, thanks!

This is my favorite place to stay in Northern California

Nice stay! Super staff. Marco was excellent at front desk. Thank you! This is our third stay here and we’ll be back next time we’re in town.