Spanish Dream Hotel

The staff was okay but the pool was not entertaining poor maintenance didn't use the pool at all during my stay

Very comfortable setting with friendly staff and very clean property

Shops near by, great security

Good

Another great, comfortable stay

I needed a place to rest my head before my flight and i loved it

The room faucet always clogged up that was my only problem with the room I had hope they wrk on it because I’m coming bck

I didn’t even bother to enter the inside of the property based on the outside,first thing I noticed was how dirty outside was including the pool,it looked very filthy..

Stayed at this hotel 2 years ago and it was nice then stayed again on the 22nd August 25 same nice swimming pool clean staff really nice just that the toilet sometimes doesn’t flush but apart from that a nice place to stay

Nice, quiet stay. Friendly staff .

The staff are friendly and helpful, especially with finding a driver. The room is clean, but the bathroom has a bit of a smell. Still, it's fine with me.

Nothing

No resturant in the hotel, no water in the rooms

So the property was okay for the short stopover, however, for long-term, it's not quite the place, no kitchenette, no microwave, no refrigerator, for your convenience. I think with the absence of those amenities they should at least have an ice machine and a vending machine

No hot water

It was a clean quiet and relaxing atmosphere

The drains made constant noise in the night made it difficult to sleep.

I had a wonderful time

A bit more down to earth than the larger chains with a mix of friend staff and cool vibe. The room was large and had the amenities. A reception area in the room so you can chat with your friends without going into the main bedroom.

I made reservation however when i reach there told me there is no space i had to find another hotel although i made reservation The receptionists was shavel she was professional but i had no where to go because i live in new york i had to hunt for another hotel online

Very nice place for a very good price. Just a bit confusion during check in because they say they dont book through Expedia even though that is where i booked the room through

Noisy dogs barking people talking at the gate just felt like someone was gonna breakin the room door anytime.the pool was dirty,the seats were filthy. I want my money back.

I encounter too many homeless persons at the entrance of property.

Well maintained hotel at a reasonable price.

Like it

Check in staff were great...helpful and professional. Surroundings were clean and quiet. The suite was clean and spacious with a cute separate sitting room, a large bathroom and closet. The bed and pillows were comfortable. My only negative was the numerous twisted/broken useless clothes hangers in the huge closet that should be dumped and replaced. The only reason I would not be a repeat customer was the absence of a small fridge in the suite....a microwave would be a bonus! Overall, this small hotel was a nice hidden gem with excellent staff and really clean Surroundings.

it was appropriate and affordable with nice facilities just need to add dining

There was no towels in the room,it was really hot ,because the air conditioner was not working properly, parking lot is very small,so you don't have parking some nights, i will not recommend to anyone.

It was a good experience

Property was clean and fixtures were modern. A bath mat and blanket would be convenient additions.

Spanish Dream was a nightmare. No power, no AC, loud neighbours and paid full price. I left after the first night. Two thumbs down.

Privacy

Nice location for stopovers

The property was nice and quite and some staff or nice and helpful

Poor water pressure Pool water hot Ac only in the bedroom Poor water drainage Very little parking space Bedding was worn out and pillows worn out two pillows for a king bed lol Bed frame was gross found a dirty tampon in the creases. Overall wouldn’t stay there again.

cozy enough, and quiet.

It’s very close to Halfway Tree and New Kingston. It’s hidden gem in the city. Just need a little more tlc at the hotel. And it will be amazing beyond that.

The Spanish Hotel was in great condition. The property overall is well kept apart from some well needed TLC. The property is very quiet, although iit is in a centralized location in the heart of Kingston. The front desk clerks are very helpful, and have knowledge of any needs you may have. Plan on visiting again.

Nice overall

Good enough location and size however there is a huge water problem. This is my 2nd time staying here and frankly I will never book again. I spent 3 days and no possibility of a shower. The water trickled out making it impossible to bathe and shower The bathroom sink also has an issue where it doesn’t drain the water immediately so when using the sink its so unhygienic and disgusting The last thing there wasn’t adequate bed linens, so if the night gets cold you WILL freeze. Had this not been my 2nd booking then I would not have known from my 1st booking that I should bring my own linen. Absolute no towels as what u would expect at your typical hotel/ motel. As I recall my booking was for 2 people and yet only 1 single towel was made available, no wash cloths (rags), no fresh roll of tissue, what we got was the remaining piece of tissue most likely from the previous guest booking and who knows how long ago that was not to mention yet again unhygienic. This hotel has great potential but needs serious attention and upkeep regarding amenities for all guests The only good thing about this place is that it is cheap but now we know why. They reduce guest comfort so as to reduce cost I give this booking zero stars go back to the drawing board and do better

The customer service was great I forgot the name of the person who check us in but she is great with customers.

I had a great stay here.

Staff was very helpful room was clean

I liked the fact that it was quiet and peaceful. The staff was friendly but I paid $1500 for key deposit and was told it would be returned but only received $1400. It’s not a big deal and I didn’t realize until I left and too far. It could be just an honest mistake they just need to be careful. Otherwise I would stay there again

Room was big clean and very updated. Area was very safe also has gated security. There was no cable the entire time there and the staff did not mention it was not working.Also checking in was a hassle was told by front desk my reservation was not there then when I shared my confirmation was told the rate was wrong I need to pay more. The communication at the front desk was the worse had to contact Expedia to call them also water pressure in the room upstairs was very low could hardly take a shower. I would stay there again as the place is clean and well secure but the checking in needs improvement also maybe I would take a room downstairs vs upstairs due to water pressure condition. I will also confirm they have cable working next time before booking.

Love the out door area

Was ok

I did not like the fact that there was no hot water. The fact that I was robbed and security did not do much. The fact that there was only one roll of tissue in the bathroom. There was a issue with large towels as rooms were missing the large towels. I was told vi a knock on my door 8PM that an extra guest had to leave by 10pm. Additionally, this rule was not prominently displayed any where. I like the empathy and care exhibited by Ms Porter

I didn't like anything. Room was dirty, roaches everywhere, cigarettes and ganja from previous persons who stayed and it wasn't clean or sanitized. Customer service is very poor, unorganized and untrained. I would not recommend anyone to this place.

No pool, no breakfast, intrrmitten internet No service

They asked me to pay an extra 3.5% for the room, I left and stayed in another hotel! This place is not good, they attempt to steal from a traveler.

There are no restaurabts, coffee shops or grocerues within walking distance. Expedia stated there it s a fridge in the room thats not true. Expedia probably get a fee for referrals . Also there is no microwave. The batroom towels are best used for washing cars. or bathing dogs

The Wi-Fi was not working, nor was the cable. There was no hot water, and the toilet would not flush properly.

It was a disaster, definitely not what I expected. Firstly there was no warm water, A/c was not working and I went and found an empty bottle and cigarette butt on the floor in my room. How can you have a hotel with no iron, microwave or refrigerator???? Honestly the only good thing you guys have at the hotel is the receptionist. I’m never coming back!!!!!

The property was poorly maintained. Service was non-existed. The pool was infested with mosquitoes. We were bitten by bed bugs. The location was not near anything. There was no food available.

The staff was very pleasant but I wish they had a bar in the pool area.

After confirmation of reservation, there was a series of messages saying they had overbooked and had to cancel! There were further messages and telephone conversations which reassured me that my reservation was stil in their system - but led me to pay directly and in advance. However on arrival I found my designated room had been allocated to others at a higher price! With no other option, I accepted the alternative offered but found the room to be very basic and certainly far below what I was expecting.

A bit rude at checkin. Facilities in excellent condition. I have become a regular inspite of the temperament

Near city center but set far back enough to still experience tranquility. I was able to find a run course with side walks all the way. Very happy with my stay.

Beautiful place clean environment very quiet surroundings and most of all very nice customer service from staff not forgetting the security team Ellis i enjoyed my stay and I will certainly be back

Very big room, comfortable beds, quiet area. Too cold water for shower

Every thing was great at the hotel just sometimes the water pressure get low but great customer service great staff excellent crew

Hotel was very secure, within a close distance to the city center. Enjoyed staying here.

It was more than I expected to see it's very beautiful especially the furnitures all of the furnitures are upgraded they have mahogany furnitures with granite top dresser side table Granite top bathroom countertop Granite top table the hotel room is different from other hotel it is like a suite it's a living area and the settings is like living room with kitchen and then the bathroom to itself and a large bedroom modern TV with cable a very nice clean swimming pool they have a gym workout area they have a conference room where you can invite friends and have any kind of events staff are very friendly they have a gate at night no one can enter but guess nice neighborhood I'm looking forward to stay at this hotel many more times.

Modern new build located in up scale area, staff super friendly especially the receptionist Nadia, super friendly and helpful she deserves more credit. Would stay here again, Only thing is water pressure is super low.

Very quiet, staff was exceptional, the pool was nice and clean