La Vela Khao Lak

bardzo dobre śniadania, urozmaicona kuchnia europejska i azjatycka. duże pokoje z balkonami, gdzie dodatkowo jest wanna. przy hotelu jest kilka basenów dlatego nie ma tłumów. plaża czysta, ma miejsca które są zacienione, W okolicy hotelu kilka lokalnych restauracji, salony masażu, sklepy etc.

Absolutely stunning, the service, the staff everything was great

Fabulous,our pool and beach

Friendly helpful staff Location, to beach and walking distance to restaurants and markets Access to pools was easy Great breakfasts,lots for each nationality to eat. Room spacious, clean and had all you need from toiletries to coffee and tea and free water

After all the hype I was not very happy with the service at Kokulo Beach club restaurant/bar. Not sure if this is owned by hotel or run by another company. We were there for the lobster buffet!. We prebooked early as it's popular. Asked for some seats where we could also get a good view of the fire dancers. We arrived for the dinner and told our table was still occupied by drinkers from earlier in the day and they didn't want to tell them they needed to vacate the table! and we were moved to a table where other people hadn't turned up yet? So not sure if they arrived where would they sit( not a good start) anyway after seated no one came for drink orders or told us about the buffet...we certainly knew when everyone started moving fast to que up at the one lobster station ( small) lol. Long story short, they kept running out of food. Surely they have how many people had booked? Anyway after leaving we get a phone call at 12.15am saying we hadn't paid! Put it on my hotel account and hung up. Went to the hotel reception to talk about payment and found out we were charged as per the amount of people who the booking was originally booked for which was far more than two adults and a child. The were able to fix this a day later. So again not sure if hotel or subcontractor.

Die direkte Lage zum Zentrum

Facilities are nice and bars are great. I would recommend visiting as an evening guest more than I would staying there.

Day of our wedding - we check in for 2 nights. My wife is in her wedding dress and nobody meets us or greeted us. Sweating a lot in the heat and no welcome drink. They made us wait in the lobby for 10 minutes for no reason whatsover. I had to carry my own bags in my suit to the room. They gave me no update on the 35 guests we were bringing for the buffet. They didn't have enough tables and chairs for the guests in the end. Thai family left and went elsewhere. We drunk half the bar until midnight, and spent a lot of money and I turn up 3 mins after breakfast finishes (10:33) and they wont even give me a coffee. I walked to two bars on site and they dont serve coffee. Had to leave the hotel to get 2 coffees (wife hungover). Later they offered me a free coffee. The room had coffee pods but no coffee machine. Super helpful. 5 ☆ facilities perhaps, but 0 ☆ customer service. 2nd day breakfast was not great and not as good as other hotels in Khao Lak. Been to Khao Lak many times. Bacon was not a nice taste and sausages are little cheap processed ones. One manager who apologised which was nice and gave us a free massage, but other staff just not very helpful. Other hotels are full of smiles and how can we help etc.

Нам понравилось абсолютно всё. Завтраки 🔥. Номер с видом на море шикарен.💣 Обслуживание лучше всяких похвал.🥰

Big rooms, nice balcony.

สถานที่กว้างใหญ่ ออกแบบสวย

ห้องนอนมีความชื้นจากเครื่องปรับอากาศ นอนแล้วรู้สึกไม่สบายตัว

מיקום חביב

מקום ישן וירוד, לא מתאים למלונות 5 כוככבים בתאילנד. 4 כוכבים בהגזמה. לא מפנק, לא נקי, לא נעים Wifi גרוע

Beyond our expectation of service and hospitality from experienced hotel staffs. We really appreciate the birthday surprise in the hotel restaurant. Breakfast and the dinner were great. The sunset view from the beach in front of the hotel was truly stunning.

I had seen the hotel promoting facebook Ads 1-2 weeks before our arrival date. It’s not great value for money to book via Booking.com. The hotel's own packages are more affordable and include superior benefits. I’m a bit disappointed to find out I paid more.

Lovely modern hotel right on the beach with short walk into a busy town. Stayed in grand deluxe swim up room which was beautiful. Spent Easter night at the Kokulo beach club for their lobster buffet, well worth the money. Can totally recommend staying here.

Nothing

Le professionnalisme du personnel a tout les niveaux,le cadre,l’emplacement en plein coeur de bang niang ,vous passez facilement de la piscine à la plage qui offre une longue promenade exceptionnelle,c’est la troisième fois que nous y venons en famille et nous avons vraiment trouvé notre oasis de détente et de repos ,sans oublier le magnifique buffet organisé 3 fois par semaine qui est réputé dans tout Khao lak et qui sert des produits de viandes et crustacés exceptionnels

Peut-être les spectacles les soirs de buffet un peu répétitifs il faudrait des soirées musicales un peu plus festives

Tout était parfait! L'établissement réunit tous les atouts pour faire du séjour un pur bonheur. Nous y avons séjourné 3 nuits du 22 avril au 25 avril. Les piscines, le Kokulo Beach Club, le petit déjeuner incroyable, cette plage privative de sable blanc à couper le souffle et surtout la gentillesse de tout le personnel sans exception! Ume chose est sûre. nous y reviendrons.

Le calme du bord de mer, la magnifique plage avec accès direct, le petit déj qui est exceptionnellement bon, la localisation de l’hôtel à proximité des boutiques et restaurants

Le personnel était vraiment très accueillant, sympathique et disponible. Chaque demande était prise en compte et respectée. Concernant l'hôtel, il est très bien situé et très bien conçu, le GRAND PLUS de l'hôtel était les bombonnes d'eau potable avec plusieurs températures installées à chaque bâtiment des chambres, j'ai beaucoup apprécié, c'est vraiment un grand point très positif pour l'hôtel. J'ai passé un très bon séjour dans cet hôtel, c'est ma deuxième fois et je ne regrette pas du tout d'y être retournée.

L'hôtel devrait mettre en place un service gratuit de voiturier pour aéroport/hôtel et hôtel/aéroport. Cela permettrait aux clients d'être encore plus sereins pendant leur séjour et apporterait à l'hôtel une meilleure note.

The resort facilities were excellent. The location was perfect.

As a Vegan- I found it difficult to have good plant based protein sources at breakfast. I would have loved it if a tofu scramble was available. I could have varied from my only option of basic cereal.

Très bel hôtel avec deux piscines et en bord de mer. Idéalement situé à quelques minutes à pied de restaurants , petits supermarchés et du marché de nuit de Bang Niang et à une heure quinze environ de l aéroport de Phuket en Taxi . Belle chambre vue mer avec magnifiques couchers de soleil,bien équipée avec clim ,balcon avec sofa . Frigidaire ,bouilloire électrique , bouteilles d'eau gratuites chaque jour. Très bons petits déjeuners avec beaucoup de choix sucré salé ,fruits ,local... Spectacles danseurs de feux trois soirs par semaine , à voir. Personnel à l'écoute ,toujours disponible ,efficace et souriant Possibilité de réserver des excursions sur place je n'ai pas testé ,j'avais réservé avant ). Un très bon endroit pour se détendre !

RAS

L’emplacement, la qualité des équipements

Rien

Die Lage top, das Zimmer war sehr schön und das Personal an der Reception sehr nett und hilfsbereit.

Das Fitness ist etwas in die Jahre gekommen.

Large and quiet facility.

Beach side less convenient

Bra frukost och jättefin personal

Erinomainen ja rauhallinen sijainti kävelymatkan päässä Khao Lakin keskustasta rannalla. Plussaa avuliaasta ja ystävällisestä henkilökunnasta sekä monipuolisesta aamiaisesta. Lentokenttäkyydit Phuketista hotellille ja takaisin järjestyivät hyvin hotellin kautta.

Rantaravintolan musiikki (basso) kuului hetkellisesti vähän liian kovaa huoneisiin asti.

Die Unterkunft war von vorne bis hinten perfekt, der einzige nachteil war, dass das offene Meer extreme Wellen angespült hat und daher kein einziger Badetag am Hotel Strand möglich war - das hat der Pool aber wieder rausgeholt.

Clean and spacious room

Weird daybeds in the water

I have been here 5 times so I love this hotel. Great choices at breakfast. The firework show was amazing.

The only issue was there are too many children now. I was woken each morning with screaming kids. Coffee and toaster very slow queues everyday.

Super fint boende, tyst och lugnt område.

Om jag ska klaga på något så är de att man måste lämna in pool handdukarna på samma ställa som man hämta ut dom, eftersom de är rums nr på kortet. Skulle vara bättre att man kan ha vanliga kort och kunna lämna in vart man vill.

Modern hotel just far enough away from the bars & restaurants but right on the beach.

There was a bit of noise from the corridors but nothing major.

Первая линия, собственный пляж. Мало людей. В море можно сказать никого. Завтраки были просто потрясающие! Я таких нигде в Таиланде не встречала. Много фруктов, среди них даже манго и памело.

Не хватает мостов-переходов от корпусов С D к детскому клубу, приходилось обходить. Комары!!! Положили всего 2 пластины от Комаров, хотя мы были 6 дней, а в 7/8 они не продаются.

Ein sehr schönes Hotel mit wunderschönen Zimmern. Die Anlage ist wie auf den Bildern und top gepflegt. Das Personal ist unheimlich nett und total hilfsbereit. Das Hotel ist toll gelegen und man erreicht das Städtchen in wenigen Gehminuten zu Fuß. Es gibt viele Restaurants in der Nähe. Im Hotel selber kann man auch hervorragend essen. Es gibt sogar ein eigenes kleines Café auf dem Gelände. Perfektes Hotel für Khao Lak.

Zimmer war immer etwas klamm und die Fenster sehr beschlagen.

- Superbra läge! Ligger på stranden, stor strand där man inte behöver trängas. Nära till centrum om Bangang Market. - Poolerna! Framförallt poolen avsett för vuxna. Färscht, lugnt och bra design på poolen. Gillade att solstolarna låg i vattnet. - Frukosten! Bra sortiment, mycket att välja bland! Fräscht och gott! - Personalen! Otroligt trevliga och hjälpsamma. - Rummet! Bra storlek pch fräscht!

- Gärna fler solstolar vid poolen. - Annat system för utlån av handdukar och handukskort. Blev en miss en dag där våra kort lämnades ut till andra gäster (förmodligen med lika rumsnummer).

Hotel is already a few years old, which becomes visible at many places in the room and also at other facilities, e.g. reading lamp above bed would fall off.

Lage direkt am Strand, optisch nett.

Ich kann die positiven Bewertungen nicht nachvollziehen. Tolle Optik, sieht alles hübsch aus, das wars dann aber auch schon. Ich finde das Hotel wahnsinnig unpersönlich, die Mitarbeiter kaum freundlich, man ist nur eine Nummer. Zudem extrem überteuert, auch die Preise im Restaurant, Bar, etc.. Ich hatte bei Anreise um ein ruhiges Zimmer gebeten (gebuchte Kategorie Deluxe Seaside Wing). Die Dame an der Rezeption versicherte mir, das es ein ruhiges Zimmer ist, sie hatte es sich sogar von ihrem Supervisor bestätigen lassen. Zuerst fiel mir beim betreten des Zimmers der starke Schimmel Geruch auf. Es dauerte keine 10 Minuten, als ich im Zimmer plötzlich Baulärm hörte. Die Baustelle war direkt vor meinem Balkon. Da habe ich mich schon leicht veräppelt gefühlt. Habe dann direkt das Zimmer gewechselt, diesmal zumindest kein Baulärm, Ausblick auf den Pool, klar hält man die schöneren Zimmer erstmal zurück. Dafür wieder der starke Schimmel Geruch. Ich bin Asthmatikerin und zudem allergisch auf Schimmel, für mich also gesundheitlich ein riesen Problem. In der Hoffnung, dass der Geruch durch die Klimaanlage weg geht, oder zumindest weniger wird, bin ich dann erstmal zum Strand. Selbst nach ein paar Stunden war der Geruch im Zimmer aber weiterhin nicht auszuhalten. Hier scheint ein Problem mit der zentralen Klimaanlage zu bestehen, da die Zimmer sogar in zwei unterschiedlichen Gebäuden lagen. Ich würde dringend raten, eine Reinigung und Wartung der Klimaanlage durchzuführen! Auf eigene Faust habe ich mich dann um eine Alternative gekümmert und bin im Schwesterhotel La Flora untergekommen. Das ganze hat mich einen Urlaubstag gekostet. Das Essen welches ich am Strand bestellt hatte war viel zu scharf. Ich hatte leicht/wenig scharf bestellt und es waren 2 ganze Chilis drin! Ich konnte nicht mal reklamieren, da in den zwei Stunden niemand nachfragte ob alles in Ordnung sei, geschweige denn das Geschirr abräumte. Und für dieses miserable Essen musste ich sogar noch...

We were picked up at the airport in a seamless manner. We were welcomed with a better room than we booked. The "Welcome back" and fruit platter was very nice. Yes, we were returning costumers. We LOVE this hotel in Thailand in the summer. It's quiet, esquisit service and a wonderful ambiance. As my teen daughter said : "Nice vibes". Everything is clean and well cared after. The App was a nice addition. Booking massages, timing the roomservice etc via app is easy. But I have to say that everyone is very service minded and help you with anything you need. I can not single out anyone, as everyone was wonderfully helpful. The breakfast is superb! They recognise you and make it easy if you have special order/diets. The restaurant and the chefs were as talented as last time. Do not worry ordering tings you are uncertain of, you will be plesantly surprised. Its more expensive than restaurants outside the resort, but its woth it. I felt disappointed by the local restaurants as the food tasted bland. There was a pizza place close by that was wery good. The coffee bar down the street that's a part of the La Vela/La Flora was very nice. The Bang Niang Night marked was as expected. You should definitly buy the frozen fruit smoothie they sell close to the entrance. The mango one is epic! After 3 weeks it was two guests who reluctantly returned home. We could have stayed forever. We will return! ❤️

Allt var jätte bra.

De borde vara andra kort för att hämta och lämna badlakan ( strand/pool) att de inte är rumsnummer på. Ex hämtar man vid stranden så måste man lämna där också man kan inte lämna vid poolen för där finns inte korten.

Great location with a short walk to shops/market/ restaurants. Excellent facilities, amazing staff, awesome New Years Eve Party.

Amazing people and a great team who are the most friendly and helpful people Would really recommend the muy Thai classes private or group the training is superb

Without a doubt the best hotel in Khao Lak for location, friendliness and amenities, We have stayed here several times and it feels like a homecoming being known to so many staff. They really go out of their way. The rooms are clean and comfortable, the beach club and breakfast restaurants are well stocked and are highlights. The hotel spa staff are amazing and are obviously well trained, unlike the massage places outside the hotel. Spending a couple of weeks here is a fantastic way to unwind. Will be going back.

Hello, we chose this hotel for spending xmas time there. There' s so much to do! First of all i have to mention Mr Aod, a muay thai coach. Every morning after delicious breakfast my husband had a private muay thai lesson with Mr Aod. We also thanks for Xmas evening. We hope to come back next year and recommend this resort.

Big rooms, close to restaurants

Strange layout, huge pools but not enough loungers. Food was good for breakfast but not lunch or dinner at beach club. Not 5 star, maybe 4 star hotel. Room had a damp/musty smell and then read the reviews that its multiple rooms, likely air con - ruined the comfortable room but got used to it.

- sehr freundliches Personal, sehr hilfsbereit - gutes Essen - tolle Poolanlage - sehr vielseitiges Frühstück, seeehr lecker

- sehr viele Treppen, mit Kinderwagen nicht ideal

Great hotel, beautiful, the staff is so helpful and kind. Breakfast is delicious. Everything about the hotel is amazing. Location of the hotel is great. A lot of restaurants and shops nearby. We will come back for sure. Thank you for your hospitality.

ריזורט יפה ומפנק, מיקום מעולה במרחק הליכה מהעיר, השוק המרכזי וכל מה שצריך יש מסביב. חוף ים מדהים, צוות שירותי ונעים

המבנה והחדרים לא חדשים ולכן לפעמים יש תקלות אבל הן מטופלות מיד

Second time visiting this hotel and resort, on this occasion it was for my daughter’s wedding ceremony. Not knowing exactly what to expect on the day, it turned out to be perfect. Weather was glorious, location on the beach, band and photographer were excellent. All our rooms were upgraded to pool or ocean views. The staff are all very polite and can’t do enough to make your stay relaxed and very welcoming. The hotel is excellent in my opinion, very clean, with plenty of space. Various pools with space and spotless, some with music. Situated on the beach and a short walk to restaurants/bars, or you can stay in and just relax. I love it here and would definitely recommend this hotel.

die infrastruktur ist alt und muss zwingend neu gemacht werden. für rollstuhlgänger oder familien mit kleinkindern ist es umatändlich da viele treppen

Freundliches Personal, gute Lage, gutes Frühstück

Schlechter Geruch im Zimmer

We really liked the breakfast! The personnel was super attentive and it was very easy travelling with a baby. The rooms were also amazing and we enjoyed the services (e.g. day trip booking and massages)

We didn't enjoy the pool situation. The pools are all beautiful but the split between a children / family-friendly pool and an adult (12+) pool was not really enforced in a good and kind way. I e.g. wanted to go into the adult pool with my partners daughter (9 years) once and even though we were only there for a short amount of time and not disturbing any other guests we were thrown out in an almost aggressive manner. In the family pool on the other hand, it was accepted that adults were smoking (in the water) and no staff complained. I did not like this at all!

Die Lage direkt am Meer. Wir hatten ein Zinmer mit Poolzugang,, das war perfekt. Zu Fuß kann man alles erreichen. Supermarkt, Bars, Nachtmarkt..

Ausreichend Liegen vorhanden, dennoch werden die Liegen teilweise reserviert.

Außergewöhnliches Frühstück. Geräumige Zimmer

Fahrstuhl war ab und zu defekt.

We would like to recommend Aod’s private thai boxing training. We had great workouts with him. We have experience and he was able to train us according to our skill level - also clinching. He is very friendly and he can train beginners as well as people with thai boxing experience.

החדרים הגדולים מרווחים מצוידים ונוחים. בכללי הרבה מתקנים, מרווח בריכות

המתקנים טובים, דווקא תקלות בתחום הניהול, לא הגיוני במלון ברמה הזו שלא יהיו מגבות בריכה בשעה 17 ואף לא יציעו לטפל. גם ניקיון הבריכות לוקה בחסר

This was my third time at the La Vela! Very friendly staff, great breakfast with many difference choices, big room with direct pool access (Pool Access Grand), modern and stylish beach club / bar and restaurant, the King of Lobster Seafood BBQ Buffet deserves a special mention - it was simply sensational, with sushi creation at its best, grilled specialities, etc. Simply fantastic! I‘m already looking forward to next time!

Fantastic family friendly resort with great atmosphere and staff. Highlight of the stay was getting to train Muay Thai boxing with Aud in the ring on the resort grounds. He is an excellent teacher and the sessions are always incredibly fun and a full body workout. A must for any level of experience

Had several awesome Muay Thai kick boxing sessions with Aod. He was brilliant at adjusting to the fitness and skill level of our group. Was serious fun and an epic workout! Highly recommend.

Very enjoyable, lovely clean rooms and staff very friendly. We would recommend the hotel to anyone visiting khao lak in the future

It was kept clean though we did notice some exterior paint finishes needed painting. Everything else was superb

Nothing

Morgenmaden var fremragende men aftensmåltidet svarer ikke til hotellets standard. Værelserne og omgivelserne på hotellet er fremragende, lidt byggeristøj fra nabogrunden.

Hochwertiges, vielfältiges Frühstück, frisch zubereitet

Bar

Excellent hotel very friendly staff good location. Situated on the beach with accessible pools all around the hotel. Restaurants were excellent. Would definitely recommend a visit here.

Fantastic stay at La Vela Khao Lak – modern rooms, beautiful pools, great breakfast, and friendly staff. We especially appreciated the indoor air-conditioned restaurant and the kids’ club, both perfect for families with small children. A small tip: adding a shade cloth over the kids’ pool would make it even better. The breakfast really has everything and also very nice bread. The resort is fresh but some years in the tropics are beginning to show. There is one “non-resort” restaurant along the breach, otherwise there are plenty to choose from a short walk away. We had three kids 6, 4, 0 years old and distance was never a issue. The beast was Pinichio! Our kids were not that great at eating Thai food unfortunately and this was by far the best Italian we have had in Thailand!

Czysty hotel , codziennie sprzątane pokoje , wygodne łóżko, pyszne bardzo urozmaicone śniadania , dużo basenów i blisko plaża .

Very good breakfast, big rooms and pools beach access is nice! Big refrigerator on room. Comfortable balcony with sofa. Shower is good. Very comfortable beds > I got 100 sleep score here after a long time. I liked the hotel design, modern & sleek.

Our room smelled moldy and we identified the smell to be coming primarily from the sofa. We didn't even sit on it, because the smell was just too much. The light switches were stuck except the main light switch, which was barely working. Overall a weird lighting controls. I found some light brown bugs in the TV remote, which I then immediately quarantined on the balcony. The entry doors & lock seems really cheep and the doors do not isolate sound at all. This was especially painful due to chainsaws roaring from the opposite lot during whole day. Also you hear everyone going around your room doors. Reception area is not air conditioned.

ריזורט משגע, חדרים סופר מרווחים ונוחים, נקיים למשעי, מיקום מעולה ליד באנג ניאנג- המון מסעדות, בתי קפה ומסז'ים במרחק הליכה קצר, שירות יוצא מן הכלל של הצוות, ארוחת בוקר מגוונת וטעימה.

בחדרים עם הגישה לבריכה, שבהם התארחנו, יש ריח חזק של רטיבות/ לחות. בלילה הראשון ממש לא הצלחנו להירדם. מוכרחה לציין שכאשר התלוננו בבוקר, מיד שלחו מהנדס לטפל במיזוג- החליפו פילטרים וניקו, ועשו נקיון יסודי לחדר כולל שמנים אתריים וכו'. לאחר מכן הבעיה פחות הורגשה.

The hotel is beautiful. The staff is friendly.

We booked a sea view room. We had a partial lagaoon/ seaview room. The room was above the restaurant kitchen resulting in pungent smells at dinner time. We also had excessive chlorine levels in the room shower and bath. We reported and an engineer came to test the water and told us it was not OK. The hotel informed us later in the day that the issue was resolved, but the chlorine smell was still very strong.

Es war ein angenehmer Check-in. Das gesamte Hotel Design hat mir gefallen. Frühstück ist der Wahnsinn. Auch Lunch oder Abendessen war sehr lecker. Es hat genügend Liegen und Handtücher am Strand und es war immer was frei, trotz reservieren weniger Gäste. Adults only Pool sauber und ruhig. Damen an der Rezeption sind sehr freundlich, top. Gesamtes Personal ist freundlich bis auf ein paar Ausnahmen. In der Bibliothek ist es sehr schön ruhig und auch die Angestellten sind da super nett. Die Lage ist nicht zu toppen. Ausserhalb hat es alles was man sucht. Sehr gute Restaurants und Märkte.

Zimmer in die Jahre gekommen. War am Kinderpool, was ich beim buchen nicht wusste dass es den gab. Erst später bemerkt und versucht so weit weg wie möglich ein Zimmer zu bekommen. Funktionierte auch, jedoch war ich so im äußersten Eck von der Anlage, dass ich eine Wand oder die Nachbarsterrasse anschaute. Viele Moskitos + Abwassergeruch auf der Terrasse (nicht benutzbar dadurch), wahrscheinlich weil in der Ecke sich das ganze Wasser sammelte. Im Zimmer ist es mit den Mosiktopads gut handlebar. Sehr viele Deutsche (mind. 70%) im Hotel. In der ersten Woche war es sehr laut und mit all den Kindern waren wir stets am Ruhe suchen. Oft hatte ich das Gefühl, "Mallorca" für Familien. In der zweiten Woche würde es immer ruhiger. Wer Ruhe will, muss unbedingt die Grand-Zimmer buchen. Die befinden sich am Adults-only Pool. Im Strandrestaurant war die Musik schon sehr laut teilweise. Meiner Meinung nach sind die 5 Sterne nicht überall gerechtfertigt.

We stayed at La Vela Khao Lak. During check-in, we were asked if we had any special occasion, but nothing happened afterward. That my birthday but I didn’t expect anything in particular, but it felt a bit strange to see two other tables beside us at breakfast receiving birthday celebrations with cake and songs from the staff, while ours was ignored. It just seemed inconsistent. Also, the car park is quite limited, and when it was full, there was no staff to guide us where to park. The security just looked but didn’t offer any help. Another issue was the in-room app for requesting amenities — it didn’t function. We waited about 30 minutes with no response until we finally called the front desk for assistance. That said, the room itself was very nice — spacious, comfortable, with a beautiful bathroom that made our stay relaxing. Overall, the property is lovely but the service and coordination could be improved.

We stayed at La Vela Resort in a Sea View Deluxe Room on level 3. The view wasn’t quite what was shown in the website photos — only the top floor offers panoramic views. However, everything else about the resort was excellent! The resort itself is beautiful and very well maintained, with several pools — some exclusively for adults, which made it perfect for relaxing in peace. The breakfast was absolutely delicious, with so many options to choose from! The room had a huge bath on the balcony (not a spa), comfortable beds, and a great shower with three different settings — almost like a spa experience. The TV is smart but not HD, which would’ve been a nice touch. What really made our stay special was the friendly and helpful staff, especially Amp, Jane (the lovely Filipino girl — I hope I spelled your name right!), and Mae, our cleaner. They truly made us feel welcome. Overall, a very nice and enjoyable stay!

I was very disappointed with my recent stay. When I checked in, the staff who escorted me to my room left the door open. That night, I was bitten by mosquitoes on my face throughout the night, even though I had not left any doors or windows open. The next morning, I made myself some coffee before going out for a massage around 3 p.m., and I requested housekeeping to clean the room. When I returned, I noticed that the face towel had not been replaced. The housekeeper informed me that there were no clean towels left because the hotel was fully booked — which I understood. However, when I turned on the kettle to make coffee again, I was shocked to find noodles inside it. I felt extremely disgusted, realizing that the room had not been properly cleaned, and that the coffee I drank in the morning was made from water boiled in that same kettle. To make matters worse, during breakfast, I also found something unidentified inside my glass. I truly didn’t expect such poor cleanliness from a hotel of this standard. It was a very unpleasant experience that has left a lasting impression — now, every time I drink coffee, I can’t help but think about the noodles I found in the kettle.