Yeni Hotel vs Similar Hotels

Rooms are functional but often small, not luxurious, and show wear (tired condition noted); acceptable for basic stays but not high-end.

Rooms are generally comfortable but some mentioned issues with sound insulation.

Rooms are described as small (standard for historic centre) and generally comfortable; some practical issues noted (small bed, loose drawer, small bathroom) which lowers this score slightly.

Some dissatisfaction regarding room comfort and issues with specific amenities.

Multiple guests reported lack of daily cleaning, visible dust on fixtures and AC units, and occasional water leaks from the AC — cleanliness is below expected.

Some guests noted issues with cleanliness and maintenance in the hotel rooms.

Mixed reports: several guests praised cleanliness, but there are explicit complaints about dirty toilets, unclean bedding and instances where the room/apartment was not cleaned on the last day.

Reviews highlighted issues with cleanliness and maintenance throughout multiple comments.

Consistently described as excellent and very close to the center — location is a major strength.

Excellent location with easy access to tourist attractions and central amenities.

Consistently praised: central, perfect for sightseeing, walking distance to tram and major attractions; many guests highlight safety returning at night and the hotel's excellent position.

Excellent location with easy access to public transport and local attractions.

Staff repeatedly praised as polite, helpful and quick to resolve issues (described as 'solícitos', 'вежливый'), which is a consistent positive across reviews.

Many reviews praised the staff for being friendly, helpful, and accommodating.

Generally very positive: multiple mentions of friendly, helpful staff (notably Christina, also Kenan and Younus) and prompt assistance; one isolated negative interaction at breakfast is reported but overall staff helpfulness is a strong theme.

Overall positive feedback about the staff, particularly the helpfulness of the reception.

Not mentioned in reviews — standard quality for this hotel tier.

Breakfast options were deemed average with room for improvement.

Noted problem area: multiple reviews complain of poor breakfast quality (cold, repetitive, stale bread), though a few guests praised certain items (cakes); overall sentiment on F&B is negative.

Adequate breakfast offerings, though variety is limited after several days.

Notable missing/poor amenities reported: no elevator (steep stairs), no parking despite being listed, and limited housekeeping frequency.

Good variety of amenities including a sauna and pool with no extra charges.

Mixed but generally adequate: guests requested and received fixes (e.g., shower head replaced); there are some missing or broken items reported (soap dispenser, lack of hangers), yet overall amenities and responsiveness are acceptable.

General mention of amenities but some shortcomings noted in variety and maintenance.

Mixed comments: some guests find the price high for what is offered, while others consider it fair for the location and basic provisions — overall slightly above target.

Guests felt that the price was fair for the quality received.

Moderate: good location and helpful staff add value, but recurring complaints about breakfast quality, small rooms and occasional service issues reduce perceived value for some guests.

Based on the overall positive sentiment and pricing being favorable for the location.