Surtel Hotel vs Similar Hotels

Room decor is outdated and several amenities were broken or malfunctioning.

Some rooms noted for cleanliness while others reported issues with noise.

Rooms were comfortable and well-equipped.

Rooms vary, some described as small and issues with a shower head.

Multiple reviews mention dirty rooms and unpleasant odors.

Several mentions of cleanliness, but some guests reported issues in rooms.

Guests consistently praised the cleanliness of the hotel.

Mentioned as spotlessly clean, but there's a comment about cigarette smell in one room.

Location is favorable, close to ferry port.

Many reviews positively mention the great location near the sea.

The hotel's location was highlighted as perfect by most guests.

Multiple reviews mention excellent location close to beach and bazaar.

Staff is described as friendly and helpful, especially the manager.

Multiple reviews highlight helpful and friendly staff.

Staff were described as friendly and attentive.

Staff praised as amazing, helpful, and friendly.

Breakfast described as monotonous and coffee was rated as terrible.

Many guests enjoyed the breakfasts and found them satisfying.

The food and beverage offerings were generally well-received, with some suggestions for improvement.

Breakfast described as very nice, with good variety.

Facilities such as the pool were overcrowded, and there were frequent complaints about internet access.

Positive sentiment towards amenities like the rooftop pool.

Guests appreciated the amenities provided, although some mentioned room for improvement.

Breakfast options appreciated, but there are concerns about some facilities needing renovation.

General sentiment suggests poor value due to multiple issues.

Good value mentioned, although some minor issues exist.

Opinions varied on the value for money, with some guests feeling it was reasonable and others finding it slightly high.

Price considered acceptable for the quality of stay, though some issues raised.