10/10
Reviewed Feb 23, 2026We chose this hotel specifically for its proximity to the National Nature Reserve, and it did not disappoint! It was the perfect base for our exploration of the UNESC|O World Heritage Site, which is the only one in Shanghai. Beyond the unbeatable location, our room was spacious and comfortable. The staff was riendly and welcoming, with great tips for the local area. Highly recommend!
Breakfast restaurant is well organized, great choice and excellent service. Very good level of English communication. Great support about trips proposes.
After 9:00PM not possible to enjoy time inside Hotel.
10/10
Reviewed Aug 16, 2024This is a great hotel for a weekend staycation! The hotel here is really nice and the environment is clean.
The staff, especially the front desk manager and housekeeping, are excellent and work very hard to provide a comfortable stay for the guest. I would come back to this property again.
4/10
Reviewed May 22, 2024My room
Hotel overcharged, should pay ¥1870, was charged ¥2060. No extra fees was added, it was just cost of the room.
9/10
Reviewed Sep 16, 2023Great Hotel and facilities.
The location of the hotel is a bit far from any shops or restaurants.
6/10
Reviewed Jun 24, 20221.房间里有蚊子,2. 6月下旬酒店依旧盖的是秋冬被,开着冷空调夜里被热醒还几次,3.我没吃完的食物,客房打扫时竟然随意给仍了。
8/10
Reviewed Jun 13, 2022Pga CoVid restriktioner i Shanghai var servicen begrænset. Restauranter, gym o pool var lukket. Morgenmaden blev bragt til værelset og var hvad man kan forvente når der skal leveres mange måltider på samme tid til mange værelser. Personalet var venlige og gjorde deres bedste
目の前にゴルフ場があるので、ゴルフにはもってこい。但しホテル内は飲食店が二つ、近くの飲食店も無く、食事場所を探すのに苦労した。また、上海中心部への移動はなかなかタクシーが捕まらず苦労した。
10/10
Reviewed May 26, 2020Hotel is in very good condition.
Staff is super friendly and helpful!
Only inconvenience was the waiting time in the morning to get into the breakfast buffet, as it seems the occupancy was beyond the capacity with only one restaurant (although food was good and service very good).
8/10
Reviewed Jan 23, 2020Very comfortable. Clean, bright,spacious rooms.
10/10
Reviewed Dec 10, 2019Short Staycation with the kids.
8/10
Reviewed Dec 18, 2018Nice hotel to stay with for a short visit nearby...
10/10
Reviewed Nov 26, 2018We were looking with my wife for a weekend of relaxation, fresh air, and good food, we got it right!
The hotel is new, room are spacious, excellent service, all the employees from top to bottom went beyond our expectations, nice, friendly and on top of that professionals.
We didn't had the chance to eat in the Chinese restaurant but we keep it for next time as for sure we will come again to this superb hotel. The kids indoor and outdoor area are pretty good, our little lo loved it and the baby cot is just great.
Special thanks to the young waitress, i forgot her name I am sorry. I encounter her many times, and she is just super proactive and very caring.
Spent one night with my family. Facilities are new and rooms are big and confortable. No noise around. Staff is nice and helpful. especially F&B manager at Feast. He's the personification of courtesy and hospitaly.
Sheraton was a step in our biking tour of chongming island and it has been the right place at the right moment. Pretty new Hotel, we could access the great big swimming pool and good size room with very good beds. Restaurant was good with choice of Chinese and western food with a good level of English from the staff.
That was a good moment of treat in our biking tour.
6/10
Reviewed Aug 18, 2018This hotel is BRAND NEW. The rooms are of a good size, and of course everything is new. Beds are large and comfortable, and the bathrooms are very well appointed also.
However, this place is in the middle of n o w h e r e. And once inside, you are a 'captive audience', meaning you have to eat, do laundry - everything there. There is nothing outside except village after village of empty (luxury) housing estates, for miles on end. No convenience store around (not even one in the hotel), and the local supermarket (a taxi drive away) had me wiping my feet on the way out of it (also, I was stalked like a shop lifter, ha ha). But - for me, the location was quite useful. Hence...
Now, what lets this place down for me is both the food (and price of). Western choices are few and far between, and the food they did have, my colleagues and I all took issue with. Even if you ordered the beef burger with fries (the safest menu choice), the fries are so few - you can count them. The spaghetti bolognaise sauce - I think my little nephew could make with more flavour, and when I asked for a garlic bread with it, I got a raisin bread roll *rolls eyes*. A steak can take 25 mins, and I've even been denied a pizza, when they have a full commercial-grade kitchen and lots of staff to make it.
And then there is the Chinese table manners to deal with. I shan't go into much detail, but if you've heard the rumours, then this is where you will see it all in action. Dressing gowns and slippers worn by guests (to be fair to the hotel they eventually put a sign up banning that), children loose and free running around / creating mobile chicanes, and I nearly lost it completely as I was eating, and a guy on the table right next to me put his BABY on the table, and began changing its nappy, as I chewed my food - right next to me! I very nearly lost it.
However, they do play some up-beat Western-style house music in the main restaurant, which I enjoyed.
And again, being an Asian hotel, you have to fight for your member perks - don't be fobbed-off, call the parent company if you have too.
Transportation is an issue. Trips to and from the same place come with highly-variable prices. (The hotel did come out and tell-off one driver who was trying it on with me). You will not find taxis waiting for customers outside, and at night they can take 20 mins or more to order / arrive. Chongming local taxis will even refuse to take you to the airport, and the hotel limo is the cost of a night's room - and even then they won't come at night - even at that price!?! Pay the hotel in advance for your airport taxi / car, so you can get the amount on your hotel bill for proof of payment (if you need it), as you can often be denied a receipt by a Chinese taxi. Even when pre-paid - they will try to charge you the 'bridge tolls' etc, when you get to the airport. Just wave down a police car at the airport and watch the driver disappear...
The main bar area in the lobby of the hotel is a missed opportunity of a money-maker, especially at these prices. No slim young Chinese girls await your order, no spirits left out to choose from (just a row after row of champagne bottles in the shelves - never touched in my opinion), and when you DO want a drink, they have to go find someone to staff it & serve you, then they disappear. What a contrast to the smiling bar girls I'm used to seeing in China, waiting to pour your next beer, and ask about your day.
The pool area is wonderful. Very large, very clean, with multiple smaller / warmer pools at the side too. Overall I was very happy with the gym, but I thought the hours could have been extended a little longer, as I will use the gym at night, if I can.
TV choices are lacking too, to say the least. Is the Sheraton really a Western brand?
Their suites are lovely, it must be said. Less quality than a Marriott, but given they are new, with multiple couches, and 100+ sq meters, it makes a good space for meetings etc.
So, in the end, nice staff, nice place, but not so great for a Westerner.
10/10
Reviewed Aug 2, 2018非常好,房間不小,早餐,晚餐都好,標準游泳池,酒店前台服務態度好!
10/10
Reviewed Jul 16, 2018Sheraton Hotel Chongming Hotel is surely worth a weekend getaway, as well as a great venue for a executive team building.
I was welcomed with a warm smile, and the room was appointed with all great amenities the Sheraton Brand is known for.
The highlight however was the NienFeng Chinese Restaurant. A set lunch was served seamless and in style. I especially I enjoyed some of the Chongming Island fresh vegetables. Since the soil were the vegetables are grown is rich on minerals and hundred of years of settlements from the Yangtze River.
The indoor pool has plenty if daylight and the kids room was well reviewed with plenty of families enjoy the resort type atmosphere. I am looking forward to take my family at my next trip to explore the island, nature reserve and discover the surrounding by bicycles.
The facilities were spotless and sparking new ! Well worth a visit !
Very remote from the City
8/10
Reviewed May 31, 2018was a good clean hotel, very expensive tho.
10/10
Reviewed May 28, 2018Excellent hotel for conference and leisure, friendly staffs.
8/10
Reviewed May 25, 2018good hotel, clean good service.
Prices are high and doors left open in restaurant allowing mosquitoes in
6/10
Reviewed Apr 30, 2018硬件不錯,軟件就很糟。房間總體都不錯,但電視節目只有20幾台?還沒有任何外國節目…HBO... BBC... NHK...CNN...國家地理頻道…Discovery....等等都沒有,這像是五星級的Sheraton??無法想像…
一樓的自助晚餐就更慘不忍睹!!還要288RMB/人.......食材像大排檔的水平!!
10/10
Reviewed Apr 19, 2018First of all, I suppose, a professional and warm-hearted service is always what a traveler needs when they stay outside and far away from home. This time, it is definitely a qualified experience.
With perfect and professional service from Vicky Liu, the guest service manager from Sheraton Shanghai Chongming Hotel, I have experienced a wonderful getaway. She has arranged a series of welcome “treats” for my stay which makes me feel privilege as SPG platinum member.
With kindly help from Luna and Cathy, I have got a nicely greeting and a room upgrade when I check in. The hotel is brand new and my room is cosy, beautiful and bright with a lovely private garden. I am highly satisfied.
For me to say, Chongming is a lovely place, Sheraton Shanghai Chongming Hotel is the glitter makes my stay even better.
8/10
Reviewed Apr 14, 2018I took a break in this very nice property and had a mixed feeling .It is lost in the middle of nowhere in Chongming county , which is perfect to have a break from Shanghai life but because of that seclusion , hotel should provide more variety to customers.
rooms are perfect , bathrooms with separate shower and toilets . gym and pool are OK but not fully equipped with sufficient various machines . 2 restaurants only and one of them is the buffet only restaurant which is not enough to have choice if you stay more than one day and don't want to over eat. no coffee shop for simple food all day .
TV system has no foreign channel , this is surprising from a Sheraton hotel .
as hotel is full of families , with yelling children and grand parents , it should provide a quiet ''sheraton club ''area for guests who want calm surrounding for Lunch , happy hours and day rest .
It remain to be seen if this hotel will improve and become a real upscale resort destination or a simple mid scale family resort .
It remains to be seen if it will happen or if it will be the nearby Hyatt hotel that will take that position .
Terrible food (served uncooked burger), advertised amenities that didn’t exist (the spa), friendly staff, lacked knowledge and training required to work in a 4 Star hotel (ex. Bartender didn’t know how to make a cocktail that was advertised on their menu).
酒店搞错了订单,有的郁闷,但是整体住宿体验还不错,游泳池也不错
New hotel with big rooms that are comfortable and clean. Equipped with standard facilities expected of a 5 star hotel such as an indoor swimming pool and a gym. However english TV programs are lacking and only one restuarant was opened when we were there. The quality of food was average. Other dining options outside the hotel are out of the way.
10/10
Reviewed Oct 5, 2017The hotel lies a bit in the middle of nowhere, in an area seemingly under development. It appears to be brand new. It was only a few guests there, so the experience was a bit strange; the two restaurants were empty but the three of us; there were more employees than guests around.
8/10
Reviewed Sep 19, 2017New place and service need some more work
8/10
Reviewed Aug 18, 2017I was staying in the hotel for nine days. The room was excelent with comfortable bed. There are two restaurants, a chinese and a western style. The quality of the food in the western needs to improve, except for the breakfast which have wide selection of dishes.
Br.
8/10
Reviewed Aug 16, 2017I was staying in the hotel for nine days. The room was excelent with comfortable bed. There are two restaurants, a chinese and a western style. The quality of the food in the western needs to improve, except for the breakfast which have wide selection of dishes.
10/10
Reviewed Aug 3, 2017A little isolated but beautiful hotel