Nozawa View Hotel Shimataya

Great location Breakfast was nice.

The beds were very hard and uncomfortable.

Amazing location, great staff, big rooms, love the Onsen

N/A

スタッフが素晴らしい 清潔で素晴らしい 場所も良い

花火大会の影響か少し高い 夕飯がついてない割に高め

チェックインが受付時刻より遅くなってしまったのですが、別の対応をしてくださり、遅い時間からでも泊まることができました。また、周りのおすすめのお店を教えてくださり、野沢を満喫できました。

餐點豐富美味

公共區域冷氣不太涼

スタッフの対応が素晴らしい

なし

大浴場の温泉が良かった。ロビーもきれいだった。部屋も清潔感があった。

501号室に宿泊したが、滞在中ずっと（夜中も朝も）部屋の下からタプンタプンと水が揺れる音が鳴り続ける。起きてる時はまだ我慢できるとしても、寝る時は最悪。ぜんぜん寝れず、施設やサービスは不満はないが、これだけで最悪の滞在となった。

部屋が広くて綺麗

それなりの値段する。外国人の店員の対応について、悪くはないが不安になる

食事は色々と沢山出て来ました。 駐車は楽に出来ました。

Everything

Nothing

立地がよく野沢温泉を堪能できた事。内湯からの景色が良かった。次は冬にまた来たい。

駐車場が入れにくい。町中も道が狭く段差が多いので、小さくて、車高の高い車で行ったほうがよい。

スタッフさんの対応。 ロケーションや立地。

とくに無しお得で快適

フロントのスタッフの対応がとても親切で良かった。

ペットボトルの水などが用意されていたらもっと良かった。

easy early check in , bags brought to room

breakfast and staff attitude

The staff were so wonderful and the location was perfect. It’s an older hotel/building and hasn’t seen any updates in decades if I had to guess, but we liked the vibe. Breakfast every morning was wonderful too! The on site onsen was also lovely and a perfect place to learn before we headed out to the nearby public bath houses.

The sleeping pads are very thin so for a full sized adult it was a bit tough on the back and hips, even doubling up. The comforters were down and cozy but do look a little on the old side.

Mycket trevlig personal, fint rum med bra utsikt och väldigt fin onsen.

Sängarna var hårda.

スタッフの方の対応が親切でした。

部屋に埃が溜まっている箇所がありました。 テレビ台、机の上など

The accommodation and room were great — very nice traditional old-style building but still functional and comfortable. The location is excellent, super close to everything in Nozawa and easy to walk everywhere, plus a shuttle was provided which was very convenient.

The only downside for us was the breakfast. It might be a plus for some people, but we found it quite weak on Japanese options — it would be nice to see more local food. Other than that, everything was great and we really enjoyed our stay.

Meals were amazing - both dinner and breakfast were delicious. My friend visited from Korea and this was the best meal she had the whole trip. Very healthy, but still delicious :) The location is great and they have space for a few cars, we were able to park right out front.

The location was great. The space in the room was great with 3 young kids. Breakfast was simple but good. Onsen was also clean and convenient.

Nothing

昔ながらの旅館でゆっくりできた。

乾燥機がなかなか乾かなかった。

真湯に近い。部屋が広い。

壁が薄く横の部屋の子供の声が聞こえる。 2つ繋げられる設定の部屋をあてがわれたせいと思う。 他に空いている部屋はなかったのか、小さい子供が複数いる家族連れと薄い壁しかなく素泊まり二万円は高い。 大浴場も特に女風呂は写真と全く異なる古い感じで温度も低い

従業員

安心

ベッドが狭い 古いかな？

古い旅館でも、リフォームされていて清潔感があった。 フロントや朝食の外国人のスタッフの丁寧て優しい接客が良い印象を持った。

特になし

清潔で綺麗

Beautiful views, very helpful staff , great location. We liked the Onsen as well ☺️

Bed mattress was a little hard

Convenient

Dated and expensive

Location was great, onsen was clean and beautiful view and staff was very friendly.

Great location and fantastic view of the mountain from the room. Large room with tatami mats and carpet. Older/retro in style but very clean and well looked after. Good heating. We enjoyed the Japanese style dinner.

The beds were extremely hard and pillows too thin.

Location

Such a beautiful place to stay. Close to town. They provide free shuttles to the gondola. 24H onsen. Amazing.

Great location and the staff were really friendly and accomodating for our short stay. Breakfast was good and had a good variety of Japanese and western cuisine.

Rooms definitely need an update. Super dated and quite run down. Everything was clean but had a few issues with the bathroom. The bathroom had a strong sewage smell to it and the shower head was leaking so much more water was coming out the hose fitting than the shower head itself. Only a 1 night stay for us so wasn’t a big deal.

Great hotel, with AMAZING staff and pretty much everything you need -- though the hotel does have some wear and tear. I will definitely stay here again

Nothing really

WiFi coverage can be improved.

Friendly staff and very accommodating. Pretty decent spot and easy to get to the gondolas if you decide to walk , took roughly 5 min to Yu-walkway and 10-15 to Nagasaka Gondola for me. They do offer shuttle service to Nagasaka Gondola too! Great snowboard and ski storages downstairs.

No extra towels in onsen area

Very good and friendly staff

Good location. Compact accommodation. Friendly service. A simple breakfast. Good facilities for skiing equipment. Onsen with a good view.

Very nice hotel. They have a range of rooms from budget Japanese rooms with shared bathrooms to western style rooms with en-suite bathroom. Very welcoming and helpful staff! All speak perfect English and always ready to help with any of your queries. The hotel has its own onsen which is very clean and has showers and a changing room unlike many other more traditional onsens in the village. The hotel also offers shuttle to the gondolas, which you need to book in advance as it gets filled quickly! Very good breakfast! Will definitely come back and stay here again! Thank you for making our stay at Nozawaonsen so nice!

Enjoyed the Onsen, homely breakfast

Staff was very kind

Hot springs could be a little cleaner

the bed is comfortable

the bed size is larger than the mattress size, causing easy kicking of foot. there is no make up of room even no clean up of trash for consecutive 2 night stay. the public bath is old

Everything was great

No complaints

Very comfortable, quiet and modern hotel with a mountain town feeling. Beautiful view from the room, corridor + bathroom. Dinner and breakfast were an extensive set menu of Japanese dishes with a variety of meat, fish & vegetables, rice & soup. Staff were friendly and some spoke English.

This hotel and the whole area is very peaceful. We enjoyed our stay and just wish we could have stayed for a few days longer! Remember this is a quiet mountain town and most people are early to bed & early to rise. The evening meal is at 6:00 or 6:30 p.m., don't be late. There is no bar in the hotel and not much open in the town in the evening (we were there in April).

Loved the view, the room, the public baths, the breakfast was amazing and by far the best breakfast we had in japan. The location was really nice ans confidently located to the town and to the ski resort.

Really enjoyed our stay here. No complaints.

the onsen and Japanese style accommodation. the room was quite big.

Futon was a little thin making it somewhat of a hard sleep but there were more futons in the room so we doubled up on futons and quilts to make soft fluffy bedding which turned out to be really comfortable.

The meals very outstanding. My Japanese wife was very impressed.

The futons were not the most comfortable that I have slept on.

Great breakfast, friendly chef. Room is clean and bath robes are provided for onsen. They provide kids version, which is great for my son.

1) Broken facility in onsen, There are 6 shower head, out of 6, 3 I cannot control the temperature of the water coming out from the shower. So only 3 usable shower head in the onsen area. There is a good view overseeing Nozawa Onsen ski area. But some tiles on the floor and walls are broken. 2) Noisy drunk people making loud noises in play room. They dont provide a place to keep our luggage. Luggage is kept in the play room with bunch of drunken people. Also, I can hear drunk people shouting from street at 11pm from my room.

Reception where so helpful, beautiful and clean rooms with the most amazing view. The rooms where the biggest Ive ever had in Japan! Even though you're not directly on the slopes it did not inconvenience us in any way, everything in Nozawa is so close. Would stay here again!

Breakfast could be better

The room is newly renovated with a wooden design, clean and tidy. Japanese breakfast was nice and the menu is changed daily. The public onsen was comfortable.

Nothing

Location was alright, not the heart of Nozawa but it’s still pretty good considering it’s only 10 mins walk from the main attractions.

One of the staff welcoming and checking us in could’ve been friendlier, maybe also share where breakfast will be, where the onsen is, or order places of the stay? I felt like we had to find these places ourselves or could even ask .. but some initiative from front desk receptionist would be good :) smiling a little under the mask too would be reflected in the eyes.

Central but quiet location with great view over the town. The staff is very friendly and helpful (they made restaurant & massage reservations for us). We had the traditional japanese style room, which was clean and equipped with everything you need. I liked the Onsen as well (nice view on the village). Would recommend.

The ladies‘ onsen was not as tidy as we have seen in other onsens. Even tough the view from the onsen is great, the windows should be cleaned more regularly.