ANEW Resort Vulintaba Newcastle

The property is excellent only the road is a problem. I was frustrated with driving but happy with the stay from the welcoming until I left. I will definitely come again for relaxation and with family and friends.

Very nice, clean, tranquil place and friendly staff. Comfortable room that compliments the location of the resort. Will continue to stay at the resort whenever I'm in the area. I love everything about the resort.

My stay at the hotel was very pleasant. The place is beautiful from the moment you drive through towards the hotel, the rooms are nice, big and clean . The view of the mountains is spectacular. I really enjoyed myself and would definitely be coming back soon

My stay at the hotel was absolutely fantastic! The room was spacious and impeccably clean, the staff was super friendly and helpful most especially Noxolo, and the amenities were top-notch. They even made my birthday extra special with some wonderful surprises, Noxolo, Nompumelelo, and others thank you for making it a memorable stay! I'd definitely come back and highly recommend this hotel to anyone looking for a comfortable and enjoyable stay! 😊

Excellent but terrible roads to get there that damages one’s car and you can only travel at 10 km /hr or less - very draining and tiring . Prevents you from leaving the place to dine out .

Great service, great hotel. Food needs more work. Road that goes to the hotel has so many potholes and it's long. A gym and change in the menu will definately change how i feel about the place.

This place is heaven on earth. It is breath taking , very beautiful, wonderful land scaping and oh my my when i woke up in the morning i was facing a beautiful mountain with a couple of monkeys.

The hotel is beautiful and well-kept and when you enter, the fragrance is very welcoming in the lobby. The staff are friendly, and the rooms are beautiful. White linen on a King-Sized bed makes you want to hop in as soon as you walk in, but not before having a swim in the tub. The accommodation was great and left nothing to complain about. Unfortunately, while the menu gives more options than you could hope to see, the portion I was given was small for the price you pay. I ordered an extra side and still left the table thinking that I could eat more and I am a petite lady. The food was tasty.

Loved it

I loved the stay at Vulintaba the staff there are amazing and my self together with my colleagues enjoyed our stay there, the staff personal really did their best to ensure that our stay at ANew Vulintaba is one that is memorable and worth every minute.

Thank you to your staff especially Linda who made sure I was warm when the aircon in my room didn't function. Food was great even though we did not have to chose what to eat because we were booked as a group. I'll definitely come back with the family

My stay was quite pleasant.I thoroughly enjoyed myself,the staff was very friendly I was just abit dissatisfied with dinner on our second night

It was lovely and remote. Staff were excellent and rooms were clean.

This was a great experience,what a fantastic surprise, i loved my stay at Vulinthaba and would recommend it to anyone wanting a relaxing and picturesque place to stay in the Drakensburg. my stay was fantastic

Great place to stay, its a home away from home, with perfect tranquility. I would recommend it to anyone!

The Hotel is beautiful a wonderful place to relax with your love once. I will visit again with my wife this time

Was here for a business trip, so i was just here in the morning and from the afternoon/evening, the mountains and are right on your doorstep and are an incredible sight, sadly didn't get to do activities here but would definitely recommend this place.

The hotel is clean, family accommodative and the reception staff was friendly and helpful. Overall I am happy with hospitality and service.

The staff at the restaurant was rude, the one that was serving us was very untidy. The food tasted good

Our stay at Vulintaba was absolutely fantastic! The rooms were impeccably clean, comfortable, and beautifully decorated, with all the necessary amenities. The staff were incredibly friendly and accommodating, going above and beyond to ensure we had a wonderful time. The location was perfect, and quiet. We would definitely recommend this place to anyone looking for a great stay as couple and there is no network that is perfect for couple no disturbance from the world only the 2 of us

This modern hotel with lovely rooms was great for our 2 night stay. Breakfast each morning was really nice and we ate in the restaurant both evenings which was also lovely. Our first night we were disappointed that the fillet steak on the menu wasn't available and mentioned this to the restaurant manager, who said he'd take care of it and true to his word, the next evening it was available. It was delicious, cooked to perfection. The pool for a hotel this size we felt was maybe a little too small and unfortunately the road to the property is in a poor state of repair which means it's a 30 minute drive from Newcastle itself but because the hotel restaurant was so good, this didn't really impact our stay as we didn't really leave the hotel. We also enjoyed 2 fabulous massages at the hotel spa which we felt were very reasonably priced. Lastly, there are gorgeous views from the property. Overall, we would thoroughly recommend this hotel.

Great place to stay and amazing atmosphere. Staff were lovely and very accommodating. Hotel was very clean.

The location is amazing and tranquil. The service is impeccable and can visit there any opportunity I get

Amazing resort. I would definitely stay there again

It's a beautiful hotel, gorgeous grounds and stunning views. The staff was very warm and accommodating. The rooms are comfortable and we loved the beds. Our room needed the floors cleaned again as they had sticky residue by the bed and seating area. We had three rooms and the bathrooms were beautiful but they had a foul smell coming from the drains which made the rooms smell bad. We ordered room service for dinner on two nights and the service was really slow. The wings were good but the steaks were terrible both nights. The 19 km road leading to the hotel/resort was the MOST TERRIBLE road I've had the displeasure to drive on; rough road and large potholes everywhere. I've never been so shaken in all my life. Such a shame for such a beautiful place.

My stay at Vulintaba, whether for business or as a couple is always amazing. Home away from home. The staff and food is amazing. Just the road leading to Vulintaba is truly unpleasant with severe potholes and if a first time traveller with a low vehicle it is challenging and worse at night.

This was probably one of the worst hotels we have ever visited. We are travelling a lot and have a lot of Hotel experience in South Africa and all over the world to compare with. My girlfriend and i are both working in the Hotel department so we do have some knowledge about the process. We have been visiting Anewa Resort Vulintaba Newcastle as a small stop over while traveling from Pongola Nature reserve to Johannesburg. Our aim was to get some rest an enjoy the Spa which was advertised by the Hotel. First of all the road towards the hotel is terrible. Potholes everywhere and you habe to fear that your tires wont make it. Arrived at the Hotel we directly asked the receptionist if he could organize a spa treatment for us. Unfortunately they did not have a masseuse at the Hotel and the only way for him to contact her was via Whatsapp. As he did not reach her on the phone he gave me her number and said that i should please contact her by my own because his shift is over now and he is leaving. After we habe had some beers at the closely golf restaurant to calm down ( who have been extremely friendly and had some very good french fries ) we went back to the hotel. The bathroom is open and you can hear everything your partner is doing there. Regarding the dinner we have been frustrated as well. When we arrived their tables and floor where still completely dirty from the Lunch. The service was slow, inattentive and after some very long waiting times, they brought us the meals but forgot that i ordered without tomato. Our starter was served at the same time as the Main course and to get another drink we needed to wait almost 30 minutes after our glasses have been empty. The crowning glory of the whole evening was that there were still bones from the chicken in my club sandwich. To finish off our horrible stay we have been woken up by some wind because the doors towards the terrace could not be closed completely. Loud noises came thru so that we woke up at 04:30 in the morning. If we would not have been awake already the houskeeping gave the rest to it because they have been knocking our door at 07:30 so that they can clean the room. All in all we really regret this stay and should have gone directly to Joburg.

I was blown away by the hotel view because it is situated in front of the Drakensberg Mountains. I never could have imagined that I would have such an experience in my life, as I assumed my recollections of the Drakensberg Mountains would be limited to geography textbooks. My lived-in experience was wonderful since my room overlooked the mesmerising Drakensberg Mountains, and it's a vista that can never be replicated a billion times; I'm still in awe of this gorgeous experience. I believe there is an opportunity for development if the hotel invests in hiring more staff members, such as waiters, cleaners, and frontline employees. Invest in new couches and trash bins throughout the property. When a hotel is understaffed, it sometimes compromises the hotel's service levels because staff members are overburdened with too much work, forcing them to multiskill in order to keep the hotel's reputation intact. While the multiskilling is much appreciated by me, as the client, but it can also jeopardises the overall health well-being of employees, as we still want your employees to serve us with a smile. I can never fault the ANEW Resort Vulintaba Newcastle for any incompetence; despite your challenges and being short staffed, you made sure my stay was a worthwhile experience, and I will definitely return because the view captivated my imagination to an overdrive creative experience and blown away my stay, and I like the fact that I was able to rest peacefully in the evening and some other time in between because it is in a reclusive and remote area. May you keep up the good work, and serve with joyful pride and represent your brand with utmost decorum as you have done, your hospitality from frontline staff members trickling up to management can never go unnoticed, and you made my stay at the hotel to be fantastic and spectacular, as you went the extra mile to ensure my stay was one of warmth and wonderful, stay blessed! I look forward to be served by you once again in the future!

Best holiday destination, will definitely book with Vulintaba again for the whole family. My parents can’t stop talking about the experience, they really had a great time.

The views are breath taking and the rooms are spacious. If you don’t believe me, book a hotel in Europe

Beautiful place loved it, having said that guys do something about the road to Vulintaba it is horrible and dangerous those potholes need to be attended to as in yesterday.

The resort is located in a beautiful area 20km from Newcastle. We were there mostly for a relaxing break so didn't do any activities, but were able to get spatreatments. The staff doing the spa were very friendly and it was agreat experience. The room was spacious, and the bathroom had both a shower and tub. The only complaints we have is that on the website it still says it's 5km instead of 20km from Newcastle, and unfortunately the food did not meet our expectation. The meat was very chewy, and everything on the breakfast bufett was very dry. Please also update the website regarding parking. It says no parking, but there is.

This place is perfect. It’s very quiet, clean and very affordable. I had a great time with my family. We will visit again.

It was a very beautiful place to spend the weekend, everything was real and the service was really good.

The rooms are exceptionally beautiful! Super clean, super comfortable. The views are so Seren. I absolutely loved this hotel and would highly recommended it.

We had an amazing stay.

I had a beautiful stay. the hotel is in a beautiful setting. It was lovely and peaceful. I just had an issue at checking and getting to my room my pillows were dirty. Romeo did manage to get me new ones and I was good. The waitress at dinner did seem a little inexperienced or just not very friendly. I am lactose intolerant so I had hoped a hotel of this standard would at least have some almond milk to have with my coffee. this was a similar issue at Anew Greenpoint in Nov 22. Took a walk around the property and was a little disappointed with some of the "empty" rooms/ offices with rubbish in them. didn't make for a good look for a hotel of your standing. A slight plumbing smell in the bathroom and shower not thoroughly cleaned so had to use my rubber slops to get in. no plugs by the beds is not ideal for me. a stronger WIFI would be great too. Overall, a beautiful hotel just needs a bit of TLC in some areas and it would make it must stop on this route.

A wow in all

The view is wonderful. Great mountain view. The rooms are great with useful amenities.

My stay was amazing, however the room was not as clean, I was assigned to room 403 but ended up in room 404. The restroom was not clean, the floor had sugary spots or stains.

Security

Terrible service from staff. Resturant staff not visible. Terrible food. Manager rude and uninterested

Beautifully located and looks wonderful. Rooms already a little tired though (bathroom sliding door was loose) and an over reliance on average buffet meals. A lovely venue but not a great tourist hotel.

It was good...

Very friendly staff and beautiful setting. Very good food in the restaurant at dinner , winelist average and not enough waiters on duty. Breakfast was average. The maintenance of our room however let to frustrations. The electronic safe was not working, bed lights and one lights in the bathroom not working. No key for sliding door in room on arrival.

We only had a one night stay. Everyone is very friendly and the place is very neat. Service is a bit slow, and they did forget utensils with breakfast (room service). Our waitress at dinner did her utmost best to keep us updated on food progress and checking in ons us. Food was delicious and being able to see the wine selection is great. The views are definitely worth the stay.

Loved everything about the place

It was a most memorable stay.The place was clean and staff are the friendliest people I have ever seen.

Lovely drive, beautiful hotel. Staff are very lovely, bit slow on service but the warm smiles make it worth it

Didn't like the fact that I was asked to produce a proof of payment after having already checked in.

The hotel has fantastic views of the mountains. A heaven for mountain biking and hiking. A waiter named Dane attended our needs at dinner and his service was fantastic

wonderful stay, would recommend hotel for a getaway from city life.

Excellent service, excellent room with exceptional comfort.

Good comfortable stay

Enjoyed my stay and beautiful jog I took on Saturday. Loved the place.

Great location, rooms with an amzing view BUT

We waited 1 hour for dinner. Food was disaster. Staff are very slow and negligent. Hot water cattle was terribly durty, Very cheap and unhealty breakfast.

Excellent scenery, beautiful bicycle and trekking tracks

The hotel is beautifully situated, friendly staff and excellent service..

The Hotel is very big and the ambiance is very cold, but very clean. Staff can work on their manners. When we checked in, the lady did not even ask if they can help carry our bags for us, we did it by our self. When we checked out the lady did not even ask, how our stay was? Not a smile nothing..... they can really work on their friendliness. The spa and the lady's that work there is fabulous. Good treatments very clean and friendly 10/10 lady's, thank you very relaxed! The food, oh my goodness, never tasted food that bad. The breakfast is very bad. No spoons to dish up, no proper pastries(no croissants etc.) just dry muffins that is really not tasty. In the fruit bowl we saw paw paw skin inside. The cheese was grated but there was a bunch of whole chunks in it as well. The bacon was not tasty at all, I left mine untouched! The evening we ordered steaks... the steak was good but the chips with that was terrible! No carnish the plate was like dead! The cheesecake was still frozen in the middle, bad! The 2nd night we decided to go and eat at Tormonto's in New Castle, what an experience! The food was out of this world, well done! Please can Vilantaba kitchen chef and staff go and learn how to serve and make proper food, really this is very negative to the hotel! Tip: The club house has better food than the hotel and the service is better also!

It was amazing

Everything was amazing they just ran out of food supplies

Service at the breakfast was slow, they ran out of plates and glasses. There was an irritating noise n our room every time other gues

The restaurant service really needs some improvement. It seems like there were weddi gs that weekend but only 2 waiters at dinner on sunday night. The spa was amazing the 3 ladies are so good. I will definitely go back to the spa. Vulintaba is a really peaceful beautiful place. There are amazing views from the bedroom.

Traveled with a baby and spending 2 nights which meant i needed to wash and sterilize bottles. I could pick up the discomfort from the staff as i made this request and actually overheard the manager saying thats his first request. I chose to ignore him as he was not speaking to me directly. If there was a microwave available im sure we couldn't have made such a request. Hotel needs to be open minded to such especially when they say they are family friendly. Besides that we requested for a family room which we were told we will only get it on the 2nd night. Ended up getting 2 rooms next to each other which was not to bad. Generally enjoyed our stay.

Absolutely amazing and lovely place. Staff very very friendly and always willing to assist with any query. Views of mountain spectacular. Would definitely recommend. Thanks to the staff of Vulintaba for making our stay a memorable one. Cant wait to go back again. See you next time.

Secluded and tranquil. Amazingly Beautiful place on the foot of a mountain. Good breakfast, Huge Comfortable bed.

We has an amazing time. Service was good.

Downgraded to cheaper room, no TV connection, no telephone connection, no coffee plunger, plumbing noises throughout the gate night and from 5 am in the morning, no sleep, never again.

My stay was very amazing; very serene, warm and breath-taking. The hotel is in a very peaceful area.

Restaurant service very unacceptable. Buffet breakfast late every morning

Buffet Breakfast late! Staff used the excuse that they had a wedding at the venue the night before

I had booked a family room but on arrival was told that family room is not avialable. The staff was unhelpful and deceiving(made me walk to the room to discover that it wasnt a family room knowing very well what I had booked). And there were no apologies for the inconvenience

It was amazing, wouldn't hesitate to visit the place again in the near future.

The hotel is very secluded perched high up against the Drakensberg mountains making it a perfect destination for a retreat weekend. My stay was very enjoyable and a good breakfast except for s few ours of power failure on both nights after the thunderstorms. I will try out the hotel again over winter months.

It was amazing. Three things need to be improved: 1) Welcoming guests is poor and there’s no sign for reception area. 2) No one assist to carry the bags since the entrance to reception is far from parking 3) During breakfast no one or poor monitoring table and cutlery whether are still in order. Thank you

There were noisy guests most of the evening which made rest unpleasant. The were guests sitting at the lobby all night chatting and laughing.

Enjoy the stay everything was neat and clean

Absolutely amazing, pity it was just one night. Will definitely be back.

Amazing stay. Very peacefull and comfortable.

Amazing hotel, beautiful decor. Magnificent views. Very clean. Staff is very friendly but need some training at main restaurant. The hot water in rooms take a lot of time and waste casts amounts of water which is a concern.