Paragon Hotel and Suites

Location, friendly staff, spacious rooms.

No window view.

The location is absolutely perfect — close to everything Baguio has to offer, including the park, night markets, local markets, and plenty of great restaurants. Great Taste, which is very popular, is just down the road. Everything worked well, the facilities were great, and the bed was extra comfortable. The staff were also very friendly and the service was excellent. Overall, it was a very pleasant stay and I would highly recommend it.

Overall, the cleanliness was very good and the place was kept to a high standard. The only minor issue was that a few small details could have been cleaned more thoroughly, such as the tap knobs.

Location near all attractions. By walk to night market.

None

Location location location

Great location easy access to most tourist spots

Friendly staff great accommodations

Location

The security of the premises. A lady tried to open our door twice. When confronted, she said she was just looking for her companion. We asked the front desk to look at the cctv if she look suspicious, we just don't know if they did. They said that the lady was told to be careful next time

Decent room, friendly staff and great location

All pretty good

Staff were courteous and attentive. Location was excellent. Rooms were clean and comfortable. The Philippine breakfast is the best and the coffee was great.

The Sun café/restaurant across the road gave us all food poisoning. They're not part of the hotel so it's not the hotel's fault, but if hotel staff could warn guests not to eat there, that would help.

Good location Has elevator Has parking

Jacuzzi tub was hard to use for shower

Just the location, but not worth the disappointment I have experienced in this hotel

THE EXPERIENCE AT THIS HOTEL WAS EXTREMELY DISAPPOINTING. THE STAFF WERE UNPROFESSIONAL AND NOT ACCOMMODATING. WE WERE UNFAIRLY CHARGED FOR A SMOKE SMELL EVEN THOUGH WE DID NOT SMOKE IN THE ROOM. IT FELT LIKE WE WERE BEING TAKEN ADVANTAGE OF BECAUSE WE ARE FOREIGNERS, AND I WAS TRAVELING WITH A SENIOR, WHICH MADE THE SITUATION EVEN MORE UNCOMFORTABLE. NO OFFICIAL RECEIPT WAS ISSUED FOR THE CHARGE, WHICH IS A CLEAR VIOLATION. WHEN WE ASKED ABOUT IT, STAFF TOLD US NOT TO LOOK AT THE RECEIPT SO WE “WOULDN’T HURT OUR FEELINGS,” AND EVEN SAID THAT WE WOULD “EARN THE MONEY BACK ANYWAY” AND SHOULD JUST LET IT GO. THIS RESPONSE WAS HIGHLY INAPPROPRIATE AND UNPROFESSIONAL. THE ENTIRE EXPERIENCE WAS STRESSFUL, INTIMIDATING, AND LEFT US FEELING CHEATED RATHER THAN VALUED AS GUESTS. I STRONGLY DO NOT RECOMMEND THIS HOTEL AND WILL BE REPORTING THIS INCIDENT TO THE PROPER AUTHORITIES.

Basic breakfast but ok.

Not much at all really. We had a great time staying there.

The location was great and the rooms were a good size and comfortable. The hotel was good value for money.

The breakfast was very ordinary indeed, a very basic selection.

Everything👌👌👌

None

The location is fantastic! It's very close to Burnham Park, and the Watsons and Puregold stores are just beside the hotel. Session road and the public market are close by, and very walkable. We were also able to visit the Night Market by just walking.

WiFi signal is not secure and very weak. We had to rely on cellular data to be connected during our stay. There was no laundry bag in the room, but we were able to request for clear plastic for our soiled laundry. Small nit - the shower pressure was too strong,

Beds are fixed everyday

The hand soap is too oily, You lack pitcher. The first day was ok, the glasses and cups were cleaned and the pitcher was refilled with water, but on the 3rd day those weren’t done anymore.

Staff, room with a view, funky lobby art, proximity to park

Food choices and portions at restaurant, public transportation congestion in front of hotel

Spacious, clean, prefect location

Nothing

Location

WiFi dropped out repeatedly

There was an issue caused by another guest on the first night and the staff were incredibly kind in their handling of it.

The location is absolutely perfect

Not alot of parking space

Perfect location, the staff were friendly and super helpful.

The shower could do with an upgrade to a better outlet and the water could have been a little warmer

The room was spacious. Location is great

Our room is on the 3rd floor. During our stay (Friday and Saturday night), there was an event every night. We can hear the sound in our room.

We liked every thing about the Paragon Hotel, Staff room Food and location and would happily stay there again.

The only drawback was Room 319 has a window that faces on a solid concrete wall. the Taxi drivers are not helpful at all we had to open the boot and put our luggage in the back while the driver sat in the car, not good service for a 80 year old and my wife a 70 year old. Even at the end of our taxi fare no help to unload our baggage. Elsewhere in the Philippines the taxi drivers were very good

部屋広くてそれなりにキレイ

ドアの覗き穴のキャップが閉まらない。暖房が効かない。

Excellent service and room quality

Cerca de todo

La cama floja

The hotel is undergoing renovation, and our room needed upgrading, The main issues were total lack of hot water and poor drapes which meant the room was not dark once the sun came up. The staff were helpful, recognized the issuers and cancelled our 3 night stay and charged for the one night we stayed.

Overall furnishings, plumbing

I love the location! Easy access sa lahat ng tourist attractions! Lalo kung commute ka, sakayan ay walking distance away lang. :) the recommendation kainan, kapehan and etc ay malapit lang. Sulit! Ung room and service nila from front desk to housekeeping and sa food ay super accommodating and maayos sila. After a long and tiring day, we’re sleeping in a newly change sheets, pillowcases and change ng towels everyday! So love this Hotel :)

Can’t think of something kasi okay naman ang stay namin :)

The hotel's location is good, and the room is bigger than I expected. Moreover, the hotel staff are friendly and polite; it was a great choice when we stayed in Baguio.

Never again!! Very rude staff!!! Very unprofessional!!!!

The decor was nice. The room was nice also. Very spacious.

The tub’s sink cover wasn’t working. But someone came immediately to fix it.

During our stay it was my partner's birthday. The staff were very helpful even before our stay. A surprise was arranged and it was amazing. Breakfast was a little basic, maybe a buffet option could be offered.

Baguio is a non smoking city, similar to most of Manila. However, our hotel in Manila did offer a smoking area inside the hotel which was a nice convenient touch. Maybe Paragon could offer something similar.

The room was very nice! The staff was friendly & helpful. We enjoyed our 2 day stay very much.

We wish there were more bath towels & hand towels provided. At first, our TV remote didn't work properly, but the staff provided another one when we requested.

staffs are very friendly.

50平方米的房型，客廳有大片落地窗，晚上的夜景很漂亮。冷氣很涼，洗澡有熱水。對面就是伯納姆公園，划船很愜意。旁邊就有有名的餐廳good taste，樓下是fortune港式餐廳。走路一分鐘就有洗衣店。早餐的歐姆蛋很好吃。攔計程車也很快。

正好飯店在進行油漆工程，樓下又是吉普尼車站，白天的空氣充滿油漆味與汽車廢氣味，但到夜晚就沒這問題了

Clean and staff were very accommodating, The room looks just like it is in the picture.

How close it was to certain tourists spots

Wifi kept cutting off

The room is so spacious and very clean. Staff are very friendly and so polite also very helpful. The bed is so comfortable. Everything about the hotel is amazing except breakfast don't have much choices but apart from that so well happy. Highly recommended but will stay in this hotel again if I go to Baguio again. Thank you Paragon Hotel for a the very pleasant stay.

The breakfast. It's not a buffet that you can choose. Not much of a choice.

Walking distance to Burnham Park and Legarda Road. There is a pharmacy (watsons) and grocery store few steps away too!

Nice hotel in a great location. 5 blocks away from the night market.

I had booked a 3 night stay in a King Style suite and then circumstances changed and we ended up staying here 1 night before the 3 night booking in a smaller suite. First of all the smaller suite was brilliant and very comfortable. Ladies at reception were great, as they got us checked in smartly. The staff transferred all of our baggage to the next suite. The king suite was big, had a separate area which had table and chairs and a couch, away from the bedroom.

Location was great, overlooking Burnham Park. What I did not like was the soundproofing in the King Suite. There appeared to be an adjoining door so if you were a large family you could perhaps get the room next to you, this then brings sound issues. Not very private at all, we had some noisy young children which is Ok, we love kids and it was great to hear them happy however it really highlighted how much you could hear from next door.

Good location to burnham park, good location for jeepneys and other local transport, quick 20 minute walk to sm mall.

Poor wifi we were on the fourth floor and the wifi was slow and intermittent and kept logging you out of the connection. There seemed to be a local art exhibition about super hero’s in the reception area and the choice of supporting furniture whilst trying to be an eclectic mix it made it feel hot and miss on some of the floors.

Room was spacious, large screen tv. Problem that occurred were handled promptly and professionally.

WiFi was weak in our room.

Excellent staff, very clean. Centrally located.

Difficult to park our van, entrance to garage and garage spaces very tight. WiFi is too slow; unable to properly work remotely so missed one day of work. The hotel should offer a faster WiFi for a fee to accommodate remote workers.

The staff teams are very friendly and helpful. The room is spacious and clean. The location is very central.

Paragon Hotel and Suites serves up a great breakfast, even though it's not a buffet. It's super close to Burnham Park, so it's perfect if you want to check out the sights. The rooms are really spacious and come with two toilets, which is super handy. Plus, there are tons of coffee shops, restaurants, and stores nearby!

There was nothing that we did not like.

The beds and pillows are very comfortable and the room is very clean. The size of the room is good and the facilities are maintained well.

Nice views. Room was spacious and very clean. A taxi to SM-mall was very cheap. Less than 100 peso. From SM-mall it was an easy walk downhill through the city center back to the hotel. In the evening there was some music outside, but at night it was very quiet, even with a window open. The aircon was very silent.

The temperature of the water in the shower varied from hot to cold, in a 20 second cycle. Sometimes it was a long wait till an empty taxi came past the hotel. International phone calls not possible with the phone in the room.

Nice room and staff and the free breakfast

The bath tub is not senior friendly, it’s too high and I can’t get it because of my bad knee

Breakfast was okay, but the art in the hotel was great 👍security guards are very helpful 10 stars for them👍 receptionist was very nice and friendly… very professional 👍

Parking garage is small

Staff were friendly and accomodating.

Very convenient to city attractions

Old man towels and bidding’s

Sink in the bathroom #1 and #2 are leaking

Centrally located. Very close to main attractions of Baguio. It is close to Burnham Park. It has a very good restaurant at the lobby — Fortune Restaurant, good food at reasonable prices. It is close to shops, cafes & restaurants. The room is spacious and bed was comfortable.

The door of the room is old fashioned. You need to consciously lock it unlike other hotel doors which cannot be opened from the outside once you close it. Other hotels provide complimentary bottled water but Paragon Hotel doesn’t.

I love how the location is accessible! The room is spacious and clean, the amenities are useful and functional.

The staff are always very good, they are very nice and helpful whenever you need something or just to say hi passing by. Special shoutout to the two girls who were our porters when we arrived. They were great! Location wise it’s great cause it’s basically on a street that’s a block away from the park…and stayed twice now and it’s our pick for Baguio. The food is pretty good too, it’s not a buffet or anything… you order off the menu and they bring to you.

Nothing really, the room view coulda been a bit better but that’s a minor niggle really. It is good however if you don’t like the sun ☀️ waking up early each day.

breakfast was suitable and sufficent and also good value

everthing was very good

Location was excellent. Rooms were a good size. Shower was working great. We enjoyed the free breakfast that the room came with.

The beds could have been a tad bit bigger for the regular double bed room.

Not much. Staff was ok

The bathroom had a shower inside of it and the water had such a low Flo that you couldn’t even use it

Location and room quality .

Low water pressure.

Location to burnham park, the night market and palenke.

The first room we stayed in ( premier king) had an odd layout that made it feel very cramped and the bathroom has glass doors thar was only shielded by curtains, which didn’t block out the glass completely. We had to ask them to put more curtains as you could see into the bathroom. The bathroom also didn’t feel like it was cleaned properly and we had to ask them to clean it which they did promptly.

Cheap hotel price.

We didn't have a good sleep. Hotel is very out dated. Lots of public jeepneys and taxis blocking the entrance and exit to the parking ( there's only one basement parking). Parking is a challenge. Room smelled dusty. Air-conditioner is old and loud. Wall clock near the bed's headboard is so noisy. Comforter blanket is dirty and stained. Bathroom is not cleaned well, hair strands (not mine) in the corners of the room. Towels are old and gray ( instead of white). Didn't bother to even touch the toiletries. Check-out is so slow.