Plazuela de La Merced
Plazuela de La Merced, 29200 San Cristóbal, CHP, Mexico- Park
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Hotels in San Cristóbal de Las Casas
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About this hotel
Central Location
Hotel San Luis is conveniently situated in central San Cristobal de las Casas, just minutes away from key attractions like the San Cristobal de las Casas Temple and Alameda Park.
Comfortable Accommodation
Each room at Hotel San Luis is equipped with essential amenities such as a wardrobe, cable TV, and a private bathroom with a shower, ensuring a comfortable stay for guests.
Culinary Delights
Guests can indulge in delicious Mexican-style meals at the on-site restaurant or explore various dining options within close proximity to the hotel.
Book your stay at Hotel San Luis now to experience the perfect blend of convenience, comfort, and culinary satisfaction.
Nearby Attractions
Bandera Monumental
Bandera Monumental, Juan de la Barrera, 29200 San Cristóbal, CHP, Mexico- Attraction
Street-art
Street-art, Escaleras, 29200 San Cristóbal, CHP, Mexico- Public Art
Street-art
Street-art, Escaleras, 29200 San Cristóbal, CHP, Mexico- Public Art
Busto a Vicente Guerrero
Busto a Vicente Guerrero, Avenida 16 de Septiembre, 29200 San Cristóbal, CHP, Mexico- Monument
Hermilo Lopez Sanchez
Hermilo Lopez Sanchez, Avenida Crescencio Rosas, 29200 San Cristóbal, CHP, Mexico- Memorial
Busto a Miguel Hidalgo
Busto a Miguel Hidalgo, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Monument
Kikimundo
Kikimundo, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Public Art
Cañon antiguo izquierdo
Cañon antiguo izquierdo, 31 de Marzo, 29200 San Cristóbal, CHP, Mexico- Memorial
Cañón antiguo derecho
Cañón antiguo derecho, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Memorial
Monumento al Dr. Manuel Velasco Suárez
Monumento al Dr. Manuel Velasco Suárez, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Monument
Arco Carmen
Arco Carmen, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Monument
Alberto Dominguez B.
Alberto Dominguez B., Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Monument
Arco del Carmen
Arco del Carmen, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Attraction
Parque Central
Parque Central, 29200 San Cristóbal, CHP, Mexico- Park
Street-art
Street-art, Calzada Doctor Manuel Velasco Suárez, 29200 San Cristóbal, CHP, Mexico- Public Art
Mariano N. Ruíz Suasnavar
Mariano N. Ruíz Suasnavar, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Memorial
Prudencio Moscoso Pastrana
Prudencio Moscoso Pastrana, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Memorial
Ángel Robles Ramirez
Ángel Robles Ramirez, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Memorial
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Garden
Laundry
Luggage storage
Airport shuttle
Tour desk
Non-smoking throughout
Airport shuttle (additional charge)
Outdoor furniture
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Room Types
Standard Room
Up to 4 guests16 sqm2 Double bed (131-150 cm wide)
The Standard Room offers 2 double beds, has a wardrobe and cable TV. The private bathroom has a shower and comes with body soap.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
ShowerTVToiletPrivate bathroomTile/marble floorWardrobe or closetClothes rackToilet paperTrash cansShampooSocket near the bed
Family Room
Up to 5 guests16 sqmTwin bed (90-130 cm wide), 2 Double bed (131-150 cm wide)
This family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Twin bed (90-130 cm wide), 2 Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
ShowerTVToiletPrivate bathroomTile/marble floorWardrobe or closetClothes rackToilet paperTrash cansShampooSocket near the bed
Standard Double
Up to 4 guests2 Double bed (131-150 cm wide)
2 Double Beds
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
ShowerTVDeskPrivate bathroomBottle of waterRoom service (limited hours)Daily housekeepingFree WiFiBedsheets provided
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(173 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026Excelente atención del personal, todos muy afables y atentos a las necesidades de los huéspedes, el ambiente del hotel, muy silencioso y agradable, una gran ambientación. Me encantó la habitación un excelente tamaño, camas súper cómodas y cobijas calientes. Tengo un problema de columna y descanse perfectamente en la habitación, todo muy cómodo.
Todo excelente
10/10
Reviewed Sep 16, 2026Es la primera vez que me hospedo en el Hotel San Luis y sin duda la próxima vez que viaje a San Cristóbal volveré a hacer una reservación ahi
9/10
Reviewed Jun 13, 2026Good value, clean, helpful staff. I would recommend it. It is not a luxurious. It is a good value for the price.
7/10
Reviewed May 10, 2026中心街に比較的近く便利。
特になし。
8/10
Reviewed Apr 14, 2026Sencillo. Cumplidor
El personal no es muy amable.
7/10
Reviewed Mar 26, 2026La ubicación. El silencio en mi habitación. Me sentí muy segura. El precio bastante accesible y adoc al lugar. El personal muy atento. Deposito de agua en pasillo accesible.
Las almohadas olían a sudor añejo. Pedí me las cambiaran. Pero al parecer las colchas o cobertores también olían muy mal. Porque el olor persistio. Ya no insistí por pena. Estuve 4 noches por no tener tiempo para cambiarme. Cuando me desocupe de mi curso. Cambie de hotel.
8/10
Reviewed Mar 22, 2026Très bon accueil, emplacement très bien et lit confortable
Les chambres sont moyennement isolées on entend les voisins
2/10
Reviewed Mar 15, 2026Location
The hotel itself seemed decent, but the night receptionist's attitude left a very negative impression and made the stay feel uncomfortable.
8/10
Reviewed Mar 14, 2026El personal fue amable y nos resolvio las situaciones rapido. Muy buen servicio de internet
Hubo algunos problemas con la habitacion, el agua y otros detalles pequnos, pero los resolvieron de forma diligente.
9/10
Reviewed Mar 7, 2026Very nice hotel. Very friendly
Nothing
8/10
Reviewed Mar 2, 2026Utilizamos solo ele espacio comoa alojamiento. Lo único que recomendaría es que las toallas fuera un poco mas grandes
Cuando entregaba la habitaciòn, me di cuenta que hay servicio de restaurant. Hasta ese momento supimos que lo había.
10/10
Reviewed Jan 28, 2026The owners
I liked it all
8/10
Reviewed Jan 19, 2026Letti molto comodi, staff gentile e disponibile, posizione abbastanza centrale. La colazione nel ristorante interno costa 190 pesos ed è buona
Acqua fredda all'arrivo e al mattino presto, doccia non ben funzionante. La pulizia potrebbe migliorare
9/10
Reviewed Jan 19, 2026Sehr saubere Unterkunft, super Preis-Leistungs-Verhältnis und ich durfte bereits am Vormittag einchecken.
10/10
Reviewed Jan 12, 2026El personal es muy amable. Te dan opciones y se adaptan a tus necesidades. El hotel es muy lindo. Mi estancia fue agradable, por lo que realmente lo recomiendo.
Todo estuvo excelente
9/10
Reviewed Jan 4, 2026Beautiful reception area, nice rooms and super helpful staff
They should point out there is no heating...really cold in the few months of winter
10/10
Reviewed Jan 4, 2026Distancia hotel muy comodo
8/10
Reviewed Jan 3, 2026Should have been warned prior to booking there is no heating...it was freezing the evening and early morning
10/10
Reviewed Dec 30, 2025Todo muy bien, excelente atención, muy amables todos, la ubicación es perfecta... Definitivamente si reservaria nuevamente☺️
8/10
Reviewed Dec 24, 2025La ubicación,ya que se encuentra a 3 cuadras del centro historico
No cuenta con estacionamiento y al quedar mi carro afuera en la calle, le dieron un golpe a mi carro
10/10
Reviewed Dec 15, 2025La amabilidad del personal que atiende, las instalaciones en general y la cercanía a los lugares de interés en San Cristóbal
10/10
Reviewed Dec 12, 2025La ubicación del Hotel
No hay estacionamiento
10/10
Reviewed Dec 3, 2025Está muy cerca del centro, pero lo suficientemente lejos como para ser tranquilo por la noche. Las habitaciones son muy bonitas, limpias y cómodas It was very close to downtown but far enough away to be quiet at night, and the rooms were very nice, clean, and comfortable
10/10
Reviewed Nov 17, 2025La comodidad y el alojamiento además está en muy buena ubicación del centro
10/10
Reviewed Nov 11, 2025El hotel es hermoso, destaco la limpieza, la amabilidad de los empleados. La habitación es amplia con camas cómodas. El baño impecable. La ubicación es excelente. Recomiendo este hotel.
Me gustó todo, no hay nada negativo.
10/10
Reviewed Nov 10, 2025La cercanía y el personal muy amable todo estuvo de 10, es antiguo pero en perfectas condiciones. Todo fue muy bien.
9/10
Reviewed Nov 7, 2025Lokalizacja bardzo dobra, 10 minut spacerem od Zocalo, dzięki czemu w hotelu jest naprawdę cicho. Całość zamykana na noc wiec jest bezpiecznie. Z personelu jedynie właścicielka mówi po angielsku, jest prawie cały dzień i można liczyć na jej pomoc. Pokój jest sprzątany codziennie, ale trzeba o to poprosić.
Mydełko i woda tylko pierwszej doby, ale to oczywiście drobiazg.
9/10
Reviewed Oct 5, 2025Clean rooms, courteous staff
Limited hot water for showers, thin walls
10/10
Reviewed Sep 14, 2025Lindo lugar, falla el internet pero parece es problema de la ciudad
8/10
Reviewed Sep 4, 2025Todo bien
4/10
Reviewed Aug 25, 2025Nunca hubo agua caliente y en mi estancia estuvo lloviendo Me tuve que cambiar de hotel
9/10
Reviewed Aug 14, 2025Accoglienza
Nulla
9/10
Reviewed Jul 22, 2025La atención del personal y la ubicación del hotel
Las manchas en el wc da un aspecto de suciedad
10/10
Reviewed Jul 21, 2025No me cobraron según ala reservacion
9/10
Reviewed Jul 4, 2025Las instalaciones del hotel tienen un toque vintage, el lobby es muy acogedor con variadas plantas que apuntan a una entrada de luz. La atención del personal amable y dispuestos a ayudar en lo que se necesitara. Queda a algunas cuadras del centro histórico de San Cristóbal pero se puede llegar fácilmente caminando a todos los lugares de interés. Las piezas amplias y las camas bastante cómodas. Todo siempre limpio.
Encontré un poco oscuro los pasillos, incluso de dia, quizás se podrían instalar lámparas, acordes al estilo vintage, que proporcionaran algo más de luminosidad. Un detalle; las mucamas comienzan su trabajo demasiado temprano y se interrumpe el sueño con ruidos de arrastre de muebles.
10/10
Reviewed Mar 9, 2025The property is close to the center of the city but far enough away to be quiet at night
10/10
Reviewed Jan 12, 2025Very good location within walking distance of cathedral and historical churches and museum
10/10
Reviewed Nov 11, 2024Hotel San Luis is my favorite place to stay in San Cristobal de Las Casas. It provides great value for the money.
10/10
Reviewed Nov 11, 2024The Hotel San Luis is clean and well maintained.
10/10
Reviewed Nov 4, 2024I been here several times and still want to do it, all is quiet and clean and for the area the price is good for my bag
7/10
Reviewed Oct 25, 2024Room,location.
Maybe owners arrogant. I complained about someone knocking. The man at front desk denied it happened. He said I was on the phone 🤨...untrue. Was he listening🫨 It was my tablet.
2/10
Reviewed Jun 19, 2024No pude vivir la experiencia xq hubo guerra de cárteles en la carretera y no pude pasar para Tuxtla. No fue problema del hotel. X ese motivo tuve que dormir en mi carro del temor que ese incidente me provocó
8/10
Reviewed Apr 22, 2024Buen hotel y servicio, cerca del centro
6/10
Reviewed Mar 23, 2024Unfortunately the conditions of the rooms are not optimal as walls are dirty, tv didn't work and lighting in the room was poor. The main hall as you enter the building is lovely and very bohemian though, shame the condition of the rooms are not good.
8/10
Reviewed Mar 16, 2024Room was comfortable.
Location
10/10
Reviewed Mar 13, 2024I really enjoyed my stay. Facility and staff were very nice. Also the location is just on the edge of the center of the old town so it was very quiet except for the church bells. I will visit again and there are three or four excellent restaurants a minute away.
Nothing about my stay was unpleasant. I can't think of anything bad to say.
9/10
Reviewed Mar 10, 2024The location is very good. The room is cleaned every day and most importantly the towels are changed every day. Staff and hotel management are very helpful
10/10
Reviewed Feb 23, 2024Area close to city center ,nice restaurants,churches.
9/10
Reviewed Feb 18, 2024The location is very close to the center. The Hotel is about a 7 min. walk to the center in one direction on the same street as the main Cathedral. The hotel is well maintained and very clean. Staff was very good. Maid services every day if you desire; I chose only every other day: no additional charge. Water bottle provided as well as shampoo, soap, toiletries. No air conditioning needed the temp at night is cool at this time and very comfortable. Room stays cool in the day. Great place at a good price.
9/10
Reviewed Feb 15, 2024Location and sraff were great!
.....my room was still cold at night, due to a low temperature in beginig of February
10/10
Reviewed Feb 8, 2024Es un hotel limpip, queda cerca de la plaza principal y los andadores turisticos, su personal amable!
10/10
Reviewed Jan 26, 2024Muy amables
8/10
Reviewed Jan 22, 2024lugar agradable
10/10
Reviewed Jan 4, 2024Buena ubicación, muy céntrico, restaurante adjunto, solo un poquito de incertidumbre con encontrar lugar cercano para estacionar tu vehículo, pero todo o demás excelente
8/10
Reviewed Jan 3, 2024Muy bien todo el servicio
8/10
Reviewed Dec 22, 2023Relación precio calidad bien
8/10
Reviewed Nov 26, 2023Gracias
2/10
Reviewed Nov 24, 2023Excelente opción
10/10
Reviewed Sep 5, 2023Excelente servicio
9/10
Reviewed Aug 29, 2023Great location, great staff. Very enjoyable stay.
8/10
Reviewed Aug 25, 2023A great hotel for the low price. A short walk to the central park. Spacious room, comfy bed with soft sheets and lots of cozy blankets. Spotlessly clean. Fascinating lobby full of antiques.
A church next door was a bit loud. Bells rang one morning very early and dogs barked in response. Also I could hear a lot of noise from other hotel guests.
10/10
Reviewed Aug 13, 2023Very clean and with on site security, all very professional.
No issue here.
8/10
Reviewed Jul 19, 2023I stayed in the hotel for 2 nights. The location is very good, around a 7 minute walk to the centre. It's almost accross from the Ambar Museum, close drive to the ADO bus terminal. The staff was friendly and helpful. The room was comfortable.
8/10
Reviewed Jun 27, 2023El lugar está muy cerca del centro pero al mismo tiempo aislado del ruido, es muy austero pero limpio. El personal de lo más amable. Si la idea es únicamente llegar a dormir y un presupuesto reducido, es una excelente opción.
10/10
Reviewed May 17, 2023Very comfortable room, excellent location
10/10
Reviewed May 5, 2023The staff was friendly and helpful. The rooms were clean and comfortable. It’s located a 5 minute walk to downtown.
10/10
Reviewed May 5, 2023The staff are very friendly and helpful. My room was clean and comfortable. The hotel provides great value for the money.
8/10
Reviewed Apr 5, 2023Todo estuvo muy bien, excelente el hotel y todo
9/10
Reviewed Feb 28, 2023Sweet little hotel right in the middle of the historic district, yet far enough away to be quiet. Very snice and accomodating staff
Hot water was minimal as was the water pressure
8/10
Reviewed Feb 19, 2023The hotel is well situated, not far from the main square. Drinking water was provided, the wifi connection was good and there was plenty of hot water, which is important in San Cristobal which is cold at night.
The hotel is quiet at night providing the other residents don't make a noise, but the rooms are not well insulated and you hear noise from other rooms, particularly if someone has the television on loudly. There were no bedside lights and no heating, although sufficient blankets were provided.
8/10
Reviewed Jan 23, 2023Very comfortable here. The only complaint would be that you can hear clearly from other rooms, the talking and especially in the halls. Talked to the owners about loud voices in hall at 3 in the am two knights, she looked into it and the last night was quiet at that time.🙂
10/10
Reviewed Jan 23, 2023We have stayed here 5 or 6 years ago. We were happy with our stay then and now. The owners were very acvomodating a knoledgable of the area. We started with 3 nights and are now on 5th and 6th
10/10
Reviewed Nov 24, 2022Beautiful patio, old but very clean
10/10
Reviewed Aug 25, 2022Housekeeping every day, fresh towels, retractable clothesline in the bathroom, water bottles in the room, garafon on the landing and coffee in the lobby - this lovely family makes every effort to provide a quality stay that is very difficult to find at this price.
The shower was very good, but just a little erratic, and the glorious old house does magnify sound a bit.
10/10
Reviewed Aug 17, 2022Wifi very good Center Clean The owner super nice And Friendly. As well the staff.
Need some table light in the room.
10/10
Reviewed Aug 4, 2022Everything
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Exceptional service
- •Great location
- •Comfortable rooms
- •Good value for money
Areas to consider
- •Issues with cleanliness
- •Limitations on amenities
Cleanliness
8.36/10Some reviews mentioned cleanliness issues; thus, the score is slightly lower.
Service
9.83/10Multiple reviews highlighted the exceptional kindness and helpfulness of the staff.
Location
9.87/10Positive comments about proximity to downtown and tranquility at night.
Room Quality
8.82/10Rooms described as clean and comfortable.
Amenities
8.35/10Limited amenities mentioned and some complaints about hot water.
Value for Money
9.31/10Several reviews noted great value for the price paid.
Food and Beverage
8.86/10Food options were mentioned positively, but not extensively.
Overall Experience
9.43/10General sentiment across reviews reflects a very positive overall experience.