Queens Hotel

cannot express enough how friendly the staff were, absolutely incredible

Nothing

They had the cheapest plastic and paper cups no real cups or glasses TV was smaller than my work monitor. They charged over 300 at night for a little dump on one dead bedbug on the floor. I was there for 20 minutes and came downstairs and said I’m only going to stay one night not four. I’ve done this in the past more than once and I only do it if I have to or really feel I don’t want to be somewhere because you don’t know till you get there sometimes and they would not let me go after two nights. I asked again and they would not let me go the last night I paid for. I didn’t even stay there. I’ve never had a worst experience and I have stayed in 100 hotels never go there. Don’t let them fool you it’s not in new Westminster. It’s in Queensboro in the middle of nowhere, it’s terrible. There’s no bathroom counter. They’ve got a sink that’s almost 3 feet wide, but no counter can’t tell you how horrible it was and the fact that I was very polite about not wanting to be there and forcing me to stay there even though there’s a vacancy if it’s a long weekend and they could easily get someone if they are stupid enough to book their never ever ever again I may not even use Booking.com after this and I’ve been using them for over 10 years. I’m not mad what a waste of money. What a bunch of scum at that place and imagine running out of coffee. I have no coffee I go where’s your coffee? Oh we’re out. She tells me to go to Tim Hortons. I hate Tim Hortons. It’s 15 minute walk. I took a video but no pictures sorry I can’t post the video. I didn’t know

Staff were very friendly

Quiet

Tiny rooms, no air conditioning so room was hot all night. no elevators to you had to walk up stairs. Very pricey at $173 with the poorest quality room that I have every had, The mattress was larger than the box springs. The bar of soap was the size of a quarter. The Tv required a 6 step process to turn on. The furniture was cheaply made and well worn.

Tiny rooms, no air conditioning so room was hot all night. no elevators to you had to walk up stairs. Very pricey at $173 with the poorest quality room that I have every had, The mattress was larger than the box springs. The bar of soap was the size of a quarter. The Tv required a 6 step process to turn on. The furniture was cheaply made and well worn.

It was in a convenient location for us.

Noisy outside and room was very small.

The anything snacks placed out for the guest and the prime coffee machine had a place to sit and smoke the $5 dollar gym pass

Had no good channels to watch on tv . Was bare minimum. Could hear every working girl and her johns doing the dirty . And can hear every last sound in the hallways from other rooms

Friendly staff and very clean

Outside noise

I loved everything about the hotel except for the fact that it was hard to find, as we drove in at night and signage wasn’t great. The rooms were also a touch small. Staff was amazing, awesome location, breakfast was great and I loved the coffee machine. I will definitely be staying here again at the end of January

See above

I stayed for 4 nights with my child , staff were friendly and polite on arrival and shown us our room . The twin room I initially booked was a little small , once mentioned my room was upgraded for an additional charge which I was happy with . Rooms were bright and clean with laminated flooring throughout , a fridge , microwave and cable tv. There was complimentary tea, coffee, hot chocolate and snacks on reception daily. I found that the staff went above and beyond and catered to your needs .I would definitely recommend this hotel .

There was nothing I disliked - I will definitely recommend .

Super helpful staff, very friendly. The online booking process and check in were super easy.

I liked the good security of the building. It is in a quiet residential neighbourhood. The parking lot had great lighting and I felt I didn't need to worry about my new car being vandalized. The Queens Hotel is secure password entry and the lobby is very quiet and like being at home with lots of nice homelike touches. It felt like my own living room. If you want fancy and glitzy, you should book the Marriott. The beds and linen were awesome. If you are driving, the best part is that it is close to everything you want to visit. Vancouver, Delta, New Westminster, Burnaby, Surrey and the Fraser Valley plus YVR airport and Tsawwassen Ferry terminals are a quick commute away.

I stayed at a Coast Hotel in November and they wowed me with a 75 inch TV on the wall. If you want to watch anything on TV at Queens Hotel, the equipment is super tiny. Maybe 32 inch TV.

The parking is free and located behind the hotel. The surrounds are quiet in the evening. Two bottles of water are provided, which is a thoughtful touch. The room meets all the basic needs.

The experience did not match the value. There is no lift, and both the building and the room facilities feel quite old. I couldn’t even find a proper cup for drinking water in the room (there was only a paper cup next to the bathroom sink, which didn’t feel suitable for drinking). The room was also quite cold when I arrived — the heating was set to 0, and it took a few hours to warm up after I turned it on. In my view, the current rating (>8) feels misleading; a score around 7 would be more accurate.

The bedding was high quality sheets etc. Very clean and the staff was very nice. The fresh bananas and yogurt bars were good and always a supply.

We arrived quite late, around 1:00am. Your staff at the check in was great, very kind, very helpful. No issues at all, thank you!

Great staff.Close accomodations for Gym and food

Friendly staff👌👌👌 Good massage chair in lobby👌👌👌

Staff was incredibly friendly and hospitable. Room was clean and had an interesting layout. Building was quiet at night. Highly recommend!

Pet-friendly,

Quiet and nice.

I needed a a pet friendly place to stay in New West, and this boutique hotel in a strip mall came up. Highlights: the machine in the lobby that makes you a tasty latte, my room has a nice deep bathtub, the fridge was decently sized, the bed was very comfy. Unfortunately the pet friendly rooms are basically adjoined, so if your neighbour is yelling at his dogs and kids all night, you’ll be privy to it. The worst part was that his dog had the same name as mine, so my pup was traumatized thinking someone was yelling at him. Luckily the yelling man through the locked door was only there 1 out of 2 nights, but you should also be aware that if your stay overlaps with the business week, there is a daycare in the same building. Not that we would ever complain about children playing, but if you want to sleep in, make sure the playground isn’t outside your window! But otherwise, polite, responsive, and friendly staff, clean rooms, and a great place to stay in a relatively unknown neighbourhood.

Wonderful hotel only downside I no elevator.

Inside the room, air conditioner was very noisy. When I turned it off, I noticed the next morning that there is a daycare right below my window. Got a little noisy with screaming toddlers but overall not too bad. A little weird that the doors are locked 24 hours a day. The neighborhood seems pretty good so I’m not sure why they do that. Staff were incredibly friendly and nice. Far above average, in fact, quite excellent.

Friendly staff that couldn't do enough to help and extremely polite A very fun lobby with interesting motorbikes , art and things to see . Complimentary coffee , snacks and cheap vending machines. Free parking in Vancouver is a massive plus too! 10/10 will definitely stay again when in the area

We stayed at the Queens Hotel during the Air Canada strike that left our family stranded in Vancouver after an alaskan cruise. The hotel doesn’t look like much from the outside but it was charming and clean. The best part of this place, though, was the amazing staff! We were in a stressful situation and they were so kind and helpful. They let us have a late check out and when we had to stay another night, they had kept our rooms for us just in case we needed them. Every staff member we met was so kind and helpful!! We enjoyed our stay (despite the circumstances)!!

It was close to my event

I think the cleaning is an issue at the queens hotel. They must get the cleaning done properly.

Its too far from the downtown but, ther is a bus stop near.

Very correct and friendly

Very disappointed

Absolutely fantastic stay. The staff was wonderfully accommodating. It felt safe. Bed was so comfy. Will definitely book again.

Aside from the hotel itself being lovely in every way, what stood out the most was the friendly and insanely accommodating staff. You can tell they cared about the service they provided. When I called with an early check in request, due to my daughter being extremely car sick, they were quick to arrange an early check in. I would for sure stay there again.

Very cute boutique hotel, with very friendly staff. The 1 drawback was no elevator and room was on the 2nd floor. Would definitely recommend this place for a night.

Great location as a stopover on way to ferries in tswassen.

Very clean and very friendly staff

Very friendly, VERY clean. Definitely recommend!

Amazing place. Really loved the separate rooms within the reservation.

They have the BEST staff! Incredibly warm, welcoming, and friendly. They keep the property up well and the free snacks in the lobby are a fun touch. They had air con, which you don’t always find— it was on the louder side, which is perfect in my opinion! We traveled around the area a lot and appreciated the location and vicinity to various major roads (without road noise notable from our room).

Our room was a tight fit! The bed was pushed against a wall, so whoever slept on the “inside” had to scoot to the end of the bed to get up or climb over the other person. We thought it was hilarious but it is something to keep in mind if you’re older or not able to do something like that. You park behind the property in a well lit parking lot. There is a group of adults who clearly spend a majority of their time behind the neighboring liquor store in the shade of the trees at all hours. We weren’t expecting that!

This hotel is a bit old in age but it offers features that other hotels can't bear for a reasonable price to stay. It's a very quiet space situated in an area that's close enough to convenience stores or restaurants. There's a gym next door for guests who love to stay fit. Enough parking spaces in back of building if you have a vehicle. Guests are offered free water bottles in the fridge in their room and complimentary snacks put out daily at front desk to enjoy. One thing I'm a little unsatisfied about was the cleanliness of the bathroom. But I won't dock too many points off for that simply because housekeepers have lots to do--and often within a limited time, so mistakes can happen from time to time. The problem as corrected when I asked housekeeping to redo it to make the remainder of our stay more comfortable.

It was ok

Very good

Good

Smells very badly!

Great staff. Small budget hotel with expected recommendations for a 2 start hotel. Juan the receptionist was great!

有免費咖啡

無

Place was clean and cozy

Great customer service Decent rates Close to Queensborough Shopping plaza Food (pizza), liquor and convenience store on the same street Nice, clean rooms Complimentary tea, coffee, water and light snacks

Hard to locate- in the corner of a small plaza, not a legit stand alone property Back parking lot a bit sketchy No elevator Had air conditioning in the room but VERY loud Very small rooms

Very friendly and helpful

This property is put off the way, however close to the skytrain. An adventure into a little community within Vancouver. With an old historic place. "Off the beaten path."

Decent place for a 1 night stop

Was a nice room, staff was kind and efficient

There is a railway nearby, expect train noise. The cleanliness is a BIG issue. ABSOLUTELY not worth the money given the location, facility, and maintenance.

Not what it seems when first seeing from the road. But very nice, polite, and well kept place

OfF the beaten path yet easy access to the Van. SKYTRAIN. QUIET,

I did not like the small room I was provided. It was not the room I paid for. The whole room was smaller than a single bedroom apartment bedroom. The place is clean and nice. They just gave me the smallest room to offer and that wasn’t what I was charged for.

Great parking

Charming little place, family run, clean. We had a lovely stay.

Perfect little hotel for a quick stay in the area. Simple but clean. Just what I needed for an overnight for a conference in the area. Central to major routes.

This is a an old style working person's hotel. Almost zero facilities, tiny rooms, 2 single beds in my room. The hotel is in a strip mall in an older residential area. No elevator. Door takes a key. But it was clean and the staff is friendly.

Very clean and comfortable bed

The location was great, the cleanliness and the staff were exceptional. Can just recommend this Hotel.

Lobby had an off putting smell

Short distance to where we needed to go.

A terrific place to stay. Will definitely book again.

Great place! Vancouver is very expensive so this hotel is very affordable in comparison. The staff is very friendly and accommodating. The room is smallish but perfect for a solo traveler. Very clean, modern. I liked the little art pieces and colors added to the room and check-in area. Also loved the free parking!

Getting there over the bridge was insanely busy with traffic!

Friendly staff upon checking in and checking out. The gentleman even gave us a complimentary flashlight and parking was free.

The noise level during the day time was a bit disruptive. Very loud door slamming while the maids were cleaning rooms and sounded like construction happening in the next room.

Friendly staff

A few utensils and real glasses would be nice.

This little hidden gem is super clean, super comfy and super affordable. We didn’t need a pool and we weren’t going to spend over $400 to sleep one nightin a room, nor did we want to sleep above a bar or in an area where it wasn’t safe to walk around outside. Queens Hotel hits all the marks. Clean comfortable, safe and affordable and it actually has a pretty cool little stylistic flare to it. Don’t forget to sit on the Royal Einfeld motorcycle and get a picture in the lobby. I love this place!

We needed to book a night on short notice to visit family in a nearby hospital. They were very helpful. The hotel is clean, bed comfy, good value and friendly service. The only issue was the walls are thin… the family in the room next door were loudly having conversations, packing up and arguing at 6 AM….. we could hear everything. But this is. It the staff’s fault - still gets a 5 star.

Everything is clean. Security is very good and the reception is friendly

No elevator so it’s hard for older adults with bags to carry up stairways. But otherwise it’s a very nice affordable and comfortable, friendly and convenient place to stay.

Beautiful and quite rooms

Clean and quiet

They didn’t offer BF

Nothing

The Queens Hotel is a smaller property located in New Westminster. Upon entering, we were immediately hit by a strong chemical odor. The lobby was cluttered and uninviting. After checking in, we discovered there was no elevator and a steep staircase led to the upper floors. The strong smell continued throughout the hallways and into our room. Within a short time, we developed severe headaches. After careful consideration, we had no choice but to check out early as the environment was unbearable. We requested a refund, but were denied because we had “used” the room—despite only washing our hands and not staying. The price-performance ratio was absolutely unjustified. For the same price, there are much better hotels available closer to the airport. Overall, the hotel felt run-down and poorly maintained. In our opinion, it doesn’t deserve any stars. I absolutely do not recommend staying here.

Friendly and helpful staff, quiet location, easy parking. Pleasant experience

Comfortable, Pet friendly, and staff was very personable and pleasant to deal with.

The AC machine in the room was a portable rolling floor style however there was no exhaust vent to push the hot air outside rendering it ineffective.

all over it was nice stay

Nice hotel. Good parking. Nice snack bar and friendly staff.

no hair conditioner and no blow dryer.

The staff was terrific, very friendly and helpful. The room was very clean, nice bedding and towels. The surrounding area was very interesting, restaurants close by and a market. The snacks provided were great!

The room was a little smaller than we expected, but still comfortable.

Staff were friendly and very accommodating!

Free parking

It was great night I really appreciate your service

Everything was perfect

A comfortable place to stay,

No elevator. 1 story of steep stairs. Old. But nice staff.

Friendly staff. Clean room

Small room, but that’s all

Nice place, but economical. family owned and it shows in their attention service and their helpful attutude