Hotel Shanelo

Kleines Gäste Haus, etwas zurückliegend von der Straße und dadurch schön ruhig. Unser Zimmer was geschmackvoll eingerichtet, die Dusche im Bad getrennt vom Rest. Sehr sauber! Sogar mit Balkon! Alles fußläufig entfernt: Strand, Shops und Restaurants. Wir konnten gegen Aufpreis unser Zimmer wegen der späten Flugzeit bis zur Abreise nutzen! Frühstück kann dazugebucht werden.

Es war alles top.

Mooie kamer, lekker bed, schoon

Mijn kamer lag aan de kant van de steeg nr 7 Aan de overkant een zeer luidruchtg restaurant Keiharde live muziek, zeker tot ruim 1 uur nachts

Dichtbij het strand en restaurantjes en toch rustige ligging Heel vriendelijke medewerkers en lekker gevarieerd ontbijt

Geen lift

Big spacious room with a balcony. Good desk and internet for working. Good location, very close to main roads and beach. But still quiet and private. Very nice. We could park our tuktuk in the yard. We liked it all!

To be honest I wouldn’t recommend staying in Negombo longer than 1 day. But if you really have to, this is a good place to be.

Well located locally run hotel close to all the services on Negombo Beach. Quiet, clean, perfect way to ease into Sri Lanka.

TV not working

Everything, this was the second time we stayed.

Everything was fine. I would stay again..

Avevo bisogno di un hotel vicino all'aeroporto per passare una notte e devo dire che è stata un'ottima scelta. Hotel molto semplice, ma con tutto il mecessario per quello che avevo bisogno. Camere pulite, con balconcino e aria condizionata. Vicino alla spiaggia e a 20-30 minuti di macchina dall'aeroporto. Staff molto gentile e disponibile

Easy check in. Polite staff, who arranged taxi for us after mix up Great big bed. Slept well, no noise. Sri Lankan breakfast delicious, lady who made it was really accommodating. Close to local restaurants.

That I didn't stay longer, everything was great.

Great hotel and location, clean room and comfy beds, friendly staff, would stay here again

The pricing on booking.com included airport transfer but it was apparently an error and the airport transfer was not part of the price

Al lado de la calle principal, para ir a comer, cenar o tomar algo fácilmente. Habitación muy amplia

Olor a cerrado al entrar en la habitación

Her şey mükemmeldi. Kahvaltı çok lezzetliydi. Konumu olağanüstü.

The room was nice and clean.

The balcony could have one more chair and the room a fridge.

Close to beach. Friendly staff

The room was really hot - even worse when the power went out. Please include breakfast in the price. Especially when people are arriving late at night.

Safe, quiet, convenient location. Clean. Friendly service. Nice relaxing garden setting.

The staff was great. The breakfast wonderful. The beach is a one minute walk. I highly recommend this place!

Nice place to stay

Hotel tranquilo al lado de la calle principal. Perfecto para estancia cerca del aeropuerto.

Podría haber una pequeña nevera en la habitación.

宿泊料金のところに送迎等と書いてありながら、実際空港送迎をお願いしたところ、自分でタクシーなど捕まえれば良いのでは？と言われました。それならなぜ送迎等の料金が取られるのでしょうか意味がわかりません。その他は良かったと思います。

Carinissimo hotel proprio in Cento e a due passi dalla spiaggia. Molto pulito e curato sia l hotel che la camera. WiFi ottimo e colazione buona con roti, marmellata uova cipolle e pane. Ottimo il distributore di acqua potabile per reunite le borracce quando si vuole. Personale gentile e disponibile.

Aria condizionata freddava poco. Abbiamo dovuto usare il ventilatore che era parecchio rumoroso.

Una habitación amplia, con una cama comodísima para descansar después de las horas de viaje.

Breakfast provided was great. Location was wonderful to walk to the beach, shops or restaurants. Room was spacious and the staff helped check us in when our flight was delayed in the early morning.

The AC caused a damp smell and the refrigerator was not plugged in, meaning it also didn't smell too great. Perhaps need a new kettle in the room as it was yellowing.

Spacious rooms, great location, simple yet professional staff.

La carte should be included to the menu.

Second time at this lovely hotel that should have more stars based on the excellent quality. Very peaceful even though it’s right located in the middle of all Negombo’s goodness. Large rooms, all facilities working and extremely clean. Very nice staff.

Everything was great at the end and we enjoyed our stay and service. I would recommend for receptionist to be more welcoming and flexible during check in ;)

The location was perfect, Shamaine was very helpful and accommodating, the bed sheets are fresh and clean

Would be better if there will be a luggage rack and little lighting (white) in the room.

Overall gr8 host. Limited facilities within the hotel. But very quiet and away from noise. Also situated close to shops, restaurants and beach.

The credit card machine did not accept foreign cards, which was an inconvenience.

Nice large room with balcony. The lady running the place was very pleasant and helpful and the breakfast was really good. Lovely grounds too .

The rooms were big and the hotel is very clean. The breakfast is delicious and the garden is beautiful.

We requested an early breakfast which the hostess was not too happy about. But furthermore a great stay.

Clean , comfortable and friendly. The location was also perfect.

Do not book this place, I had a confirmed booking, when I arrived from India, initially the attendant, told me there's no booking, after trying to contact flipkart and clear trip whise customer support is equally pathetic, after some time she checked her mail and said there is booking but no room available, later she gave me a single bed room, which was not yhe toom i booked, the lady was continously demanding me to either tale the room or leave the property. As I was tired and there was no support from flipkart or clear trip, was forced to take the room. The room condition is also poor the ac doesn't work, no kettle, wifi is pathetic namesake only. The fan squeaks. Do not book this place, as it was midnight I really had no option the ans from cleartrip and the property attendant was take the room or cancel the booking was pathetic, Just to save a few bucks please do not fall in the similar mess I am in. Stay clear.......

Good location just off of the main road. Very spacious room with a big bed and good WiFi.

The worst thing was that our room was full of mosquitoes; we must have killed at least 15 until late at night and still didn’t catch them all. The walls could very well do with a coat of paint and the room im general with a good wipe down. The quote for a taxi to the airport we got from the manager lady was outrageously high and we ended up spending a third of what she quoted us on a taxi we organised ourselves. Breakfast was interesting/unusual (eggs, bruschetta, hashbrown). Certainly not a bad place to stay, but overpriced for what it is.

Breakfast not taken so cant comment. Property was clean and very nice. Owner very helpful in accomodating our cycles. Very peaceful and relaxing stay. Short walk to local restaurants and beach.

Alley access unlit at night but outside owners control.

The location was perfect, really close to the beach and all the shops and restaurants. The breakfast here was delicious!! Very friendly lady running it

Nothing

Clean, convenient

It was near to the airport and just outside the hotel is a great cafe LORDS. We had a good Sri Lankan meal there and the best from our whole trip.

It’s a home turned hotel. There were no hand towels provided in bathroom. Lighting in the room was very low and felt depressing. Fan was noisy.

An oasis off the main beach road that allowed me time to adjust after a late night arrival. Had full breakfast (additional charge) to start the day - well presented and ample. AC, hot water, tv and access to nearby restaurants and of course the beach.

Ease of check in, I arrived quite late but someone was there to meet me.

The hotel staff has given the room as requested. The hotel is near to many eateries.

Nil.

Good location, close to restaurants and shops. Excellent Wifi. Friendly staff.

Good location

I got bitten by mosquitos

Very nice place and so close to the beach and the restaurants and shops. Comfortable and very clean rooms. Aircon works well. The breakfast was very nice and at a reasonable price.The lady managing the place is super helpful and friendly!

Great room we booked for one night as a layover with exceptional facilities! - Unlimited free soap dispensers - Unlimited free use of shower - Unlimited free use of AC system - Unlimited free use of sleep furniture (For duration of stay)

Its right adjacent to one of the main tourist roads with lots of restaurants. Some people might like this.

Clean, comfortable room. Just across the road from the beach and near plenty of restaurants and provision stores. Friendly and helpful hosts.

We absolutely loved the room and the ambiance. We made the reservation here coz we had a wedding to attend at Jetwing Blue. It was a very convenient short walk to the place. Amenities were great, it was a peaceful stay.

No complaints

Friendly helpful staff, nice room, pleasant property with nice garden, good location close to beach

Great place to stay. Nice room with balcony. Great host. Perfect location.

I arrived at the hotel at around 5 am and the owner kindly let me check in at that time (I had paid for the previous night) so didn't have to hang out at the airport forever after an extremely long trip to Sri Lanka which I had read was an issue at other hotels. Breakfast was fantastic. Rooms were very basic but clean. There was tea and coffee in the room but no heating kettle, so you couldn't actually make coffee even though instant coffee was sitting there was there which was a bummer. Lovely property. It's just off the main road (about 1/2 block) down an alley, so was hard to find in the dark until we called and the owner turned on a large lit-up sign. Location is easy walking access to dozens of restaurants, souvenir shops, and other stores so was a good location to be at. Easy walk to the beach and very easy to catch a Tuk tuk on the main road to go into the heart of town or the airport. It's maybe a 15-min drive to the airport. Would def. stay here again and would recommend to others.

The room was clean

The staff or owner has different weird house rules. The owner was unreasonable and extremely rude.

The place is clean.

The staff or owner imposes different house rules. The owner was unreseanable and extremely rude.

Very accommodating, very clean.

The wifi didn’t work for most of our stay. I did have a SIM card however so it wasn’t a big problem.

The place of the hotel is very near to the beaches and all must-see places in negombo.

1. We are not used to showering - hand showers would have helped the guest, but there are no hand showers. I had two kids We had to make them bath, which was very difficult as it had only showers. A tap with a bucket filling would.have helped but there is no provision. 2. When you are occupying the room, make sure you ask them whether they will provide towels on a daily basis or we have to use the same towels for 3 days. (I quote as they explained to me "The hotel will clean the room once in three days, and no towels will be provided and you have to use them as long as your stay is. ) 3. If you ask for an extra towel make sure you are ready to pay LKR 250/- per towel. 4. Only one 500 ml water bottle is provided for our entire 3 days, as they don't have a policy to give the guest water bottles. I went out and bought 5Ltr bottle to make us comfortable for the rest of our stay 5. When I asked about basic hygiene should be provided for the guest like towels on daily basis or atleast when guest request. (I quote the reply "sir, we are 2 ⭐ hotel, if you need towels on a daily basis you have to stay in 5 ⭐ hotel ) 6. When I saw the feedbacks of various guest i felt like the admins and the manager of the hotel is good, but it is totally different. (If you are thinking of hygiene and basic needs - this is not the hotel to be staying, rather look out for a hotel who provides basic needs ) They are very adamant on the timings even though the hotel is not fully occupied, in fact we were the only guest staying in the premises asked to vacate. They are not flexible with the timing. So please don't think they are very polite in the timing of entry and exit.

Very friendly owner and nice restaurants nearby. Breakfast was great

We had bad luck with some quiet loud neighbours.

The location is very good, and it takes 3 minutes to get to the beach

It's the worst hotel I stayed in Sri Lanka. The manager of the hotel actually asked my driver to take my luggage to the room instead of the hotel staff, but I paid service fee. The air conditioner couldn't work well，and fan makes big noise, couldn’t sleep well. The power socket is loose and unsafe. The water bottle has been opened and feels unsanitary. The most depressing thing is that we booked a triple room (one big bed and one small bed) on the website, but only gave a room with two small beds, and the charge was the same as that of a triple room. The front didn't apologize for the mistake,but only argued irrationally. Bad attitude.

Great hotel only metres from the beach in Negombo. Room was clean and comfortable, with an excellent AC unit to keep me cool. Breakfast was delicious, and cooked to order. Great value for money. V highly recommended.

It would have been nice to have a fridge in my room. The power is turned on using a key fob, I suspect so that guests don't leave the AC running all the time when they're out. I needed to charge several items ahead of my flight back to the UK, and could only do this when I was in my room.

coconut sambel is great！！

no elevator

Lovely room, helpful management and staff. Close to beach, shops and restaurants. Breakfast was good and plentiful. Sharmen was very helpful and made every effort to make our stay enjoyable. Which it was. It was very good value for money despite some minor things mentioned below.

We stayed for 7 nights. Did not fully meet Booking.com description of facilities. I.e there was no safety deposit box, had to request a fridge which was delivered the following day but was not a mini bar. Tea, coffee and milk were not replenished unless asked for, this was also the same for towels and room cleaning. However the response was good.

Good location and nice comfortable clean room

Nothing

Shanelo is not recommended. Drivers couldn’t find the place, poor address and signage, didn’t answer phone after 4 tries. Internet only on 1 of 3 days. Cold, inhospitable staff who are not helpful. Booking says they take credit cards but couldn’t take a credit card. Woman says, “that’s not my problem.” It shouldn’t be my problem! Place not recommended at all.

Environment is nice and location is great. Room is clean, comfy except lots of mossies. Was in twin room and was bitten by bed bugs or dust mites until i had to switch bed. Would be helpful too if shampoo, conditioner, adult size bath towels were provided.

What a great place! Nicely furnished, clean & comfortable. The owner is FANTASTIC & she makes a yummy breakfast every morning. Everything that you need is nearby, restaurants, bars, live music, shopping. The beach is directly across the street. You can also use the facilities of the resort across the street for 2,000 rupees per day. This includes beach chairs, towel, pool, wi-fi, restaurant & bar. I would definitely stay here again if I ever return to Sri Lanka.

Vi havde 3 overnatninger. Super fint lille hotel og god til prisen.

A really nice hotel about fifty yards from Negombo beach. It is in a little alley off the main road and is well situated and clean. The staff were lovely also. A tuk tuk will take you to the main sites in a few mins for about 500 rupees. The locals are really lovely - almost everyone will stop to speak to you or to say good morning. A really nice start to a month in Sri Lanka!

Stayed for 2 nights after arriving from the airport, and before our trip in Sri Lanka. Rooms are very clean and spacious, very quiet AC or ceiling fan if you prefer. Lovely well kept property with an easy access to the sea where you are able to swim but unfortunately very little shade on the beach. Would recommend 100%

Reasonably priced, good breakfast, large room with big bed and balcony. Plenty of local information provided which was helpful and interesting. Would definitly reccommend.

Friendly service. The location was convenient and walking distance to all the restaurants. Calm environment.

Sharmen I love you!! Extremely friendly and warm. She took care of everything and I left here very happy. Thank you!!

Very helpful lady at the reception, location, cleaning. Everything was perfect.

Lovely , friendly amazing staff Clean large room with balcony Very good breakfast Great location

Taxi from airport could not find the property very easily- would be helpful if there was a sign on the road directing to the property.

Quite room, excellent breakfast, very helpful staff

The location was excellent, close to shops, restaurants and bars yet on a quiet street away from noise. Bedroom was really big and the bed was massive :) Everything was spotlessly clean. Would definetly stay here again. Owner was very friendly and helpful. Highly recommend this spot. I

Nothing

Clean, near the beach, perfect!

I can only recommend this place. The owner is absolutely lovely, she communicate all the time. she tried to help us as much as possible. THe room was nice, clean and no smell. That was one of the best things. Even when we stayed in other places including 4* hotels, the smell was terrible. So for sure I would return to this place anytime. Highly recommend it.

Its close to the beach just 5min. Close to wester restaurant Boho. I guess one of the best hotels there. Staff very nice and helpful and they smile a lot

The room needs renovation. But the price is cheap so its fine.