Swartberg Hotel, Cork Tree Collection

I liked the heritage behind the property and that it had grounds/space for my 1 year old to explore. Lots of green grass!

Außergewöhnliches Hotel mit tollem Ambiente. Sehr nettes Personal. Sehr gutes Frühstück.

Everything, was beautifull

Nothing, would have been nice if there was someone to help with luggage

What a lovely facility. Everything was really good

We always enjoy staying at this lovely old hotel. The staff are always pleasant and helpful, the rooms spacious and comfortable, the garden is beautiful and the meals are delicious.

Nothing

Clean and comfortable room. Breakfast was included in the price and was very good. The Hotel Restaurant also offered good food as well as the Gin Bar.

Nothing

Comfortable pool loungers Location Staff Food

No place to charge my ebike

Very clean and well equipped. Staff well trained and friendly.

None

The staf were super friendly and there was enough off street parking

The curtains were not black out and so the garden lights shine through brightly

Breakfast was excellent!

The room was excellent in all aspects.Real luxury with a super comfortable bed and great view. We enjoyed a lovely breakfast the next morning. All staff were very friendly and always ready to help. We hope to be back soon.

Nothing.We really enjoyed our stay.

I like Prince Albert in general

Style Facilities Excellent service

The rooms are a little old but still good

The rooms were great and so was the breakfast. The staff were super friendly and helpful. Location is great as it central and there is safe parking. Very cute cats roaming the gardens which are beautiful.

I did not find the hotel very child friendly - there are 2 food items on the menu for kids which really is minimal. We also could not watch the rugby in the bar as the locals complained about kids in the bar - which is interesting as the bar has a kids menu. We had to watch in the conference room which was cold and no atmosphere at all. I would have thought paying guests would get priority over locals but this was not the case. There is no communal area that is actually kid friendly which is not ideal.

Staff went so friendly and helpful. Prince Albert is very quiet due to road closures after severe storms. Staff went out of their way to make our stay happy.

The hairdryer could do with an upgrade. Otherwise all good

Excellent location, lovely charming restaurant and bar areas. Wonderful staff and warm atmosphere

Our room Although classified as luxury was right outside the kitchen area and wasn’t great from a noise perspective. Next time I’ll Book a standard room inside the hotel

The breakfast was good. I like the Victorian building and the welcoming atmosphere created by the owners.

Perhaps the improvement in the brightness of outside lights .

Breakfast and staff is great

The room was just much smaller than expected. I thought there would be more space to spend a bit more time in the room. I must have been influenced by other photos which did not reflect the room I booked, without knowing.

Goede locatie midden in Prince Albert. Kamer lag in een grote binnentuin, erg rustig dus. Geen temperatuur meer om te zwemmen, wel een groot buitenzwembad. Parkeren geen probleem. We kregen een veel grotere kamer dan die van 16m2, deze was heerlijk ruim. Fijn king size bed. 1 Fauteuil. Ruime badkamer. Lekkere rusks voor bij de thee/koffie.

Waarom maar 1 stoel in een kamer waar duidelijk meer mensen in kunnen??? Airco kreeg de kamer niet echt goed verwarmd, gelukkig een extra deken in de kast.

Breakfast and room was great

We had a drain overflow covering our verandah every morning.

Was a pleasant stay in Karroo town

All was fine

Great location and beautiful room with comfy bed. Team were very helpful with our late check in and early departure.

Large bed, beautiful pool, very good Gin bar and excellent restaurant

Heel schoon en aardige mensen

Gehorig en gedateerd daardoor niet altijd comfortabel en waar voor je geld.

Good location, friendly and very helpful staff. Room was adequate, and clean. We were supplied with a fridge on request - which was a great help.

It was cold and there was no wood to light the numerous wood burning fire places - which was a great pity as it would have really enhanced the atmosphere. The breakfast service was not good at all.

Lovely setting, convenient location. Staff friendly and helpful.

Bed was small and hard. Husband prefers a hard bed apparently. We stayed in the garden cottages before which are lovely. Unfortunatly the main hotel building is very noisy.

Comfortable room. Great shower. Lovely gardens to enjoy. We also enjoyed the Gin bar.

Nothing.

Great position. Interesting history. Helpful staff

Meals lack care in presentation. Dining room meals cold have more variety. Expensive for what you received.

Excellent breakfast and burgers in the pub

The Gin bar was a treat and the food was really good as well.

Lovely hotel and gardens, the staff were extremely helpful and friendly. Check in was simple and easy and our room was comfortable and clean.

There was a a wedding taking place at the venue which didn't effect us, except the afternoon of function, we were not allowed to sit on the terrace or order drinks from the Bar. Better communication and alternative organisation for non wedding guests would have been expected. However when we complained, they did make it up with a free round of drinks outside our room in the courtyard. @hotel management - you have a beautiful area next to the swimming pool. You can create that area with one barman / lady for your hotel guests with a sign that says what drinks you can serve due to a function, that way you have happy guests, money in the till and the beautiful outside area can be used - it's perfect with the afternoon sun and gives better shade and coolness_ don't over look this area, it's a gem!

The staff was very friendly and the room was beautiful, comfortable and well stocked. I loved the old furniture in the room.

The pump of the swimming pool was very close to the room I was in and kept me up all night. It was a huge disturbance and spoilt my stay at the hotel, which was otherwise quite pleasant. If you're a light sleeper, be sure to avoid a room near the swimming pool.

Everything

Check out ruined a great experience. Booking.com platform did not allow me to add our two kids on two rooms. I immediately contacted the venue prior to our arrival, informed them it is me, my wife and two children and they quoted an additional amount for the kids, which I'm happy to pay. Upon checkout the lady informed me the amount was more than the quoted amount because she only accounted for one child. I clearly stated two children on the call. We had some words and I paid the amount they originally quoted, not the inflated amount. Everything was perfect until the check out... how she handled it left a bitter taste.

Everything, decor, food, scenery, and friendly efficient staff - good attention to detail.

Nothing

Position of room next to noisy kitchen

Great overnight stay

Mosquitoes

Lots of character and charm in a perfect location to enjoy the town

The cleanliness throughout the property. Well trained staff. Friendly and professional.

Great location

Rooms a but stuffy and outdated

This hotel is ideally situated on the main road and close to all amenities. The restaurant for dinner, café for breakfast and bar for drinks were very good indeed. The staff were incredibly friendly and professional. The Room sizes were large as were in the bathroom bathrooms. The bed was very comfortable.

Our only criticism of this hotel was that the Wi-Fi was poor. We were given codes upon arrival for each device to use. After trying seven of them none of them worked and a staff member came up to our room and locked us onto the other network which worked first time. Whilst she was very helpful in doing this and prompt upon asking, it’s a shame that we have to go through putting in all the codes only for it not to work.

Stayed in the Suite with a balcony view over the main street. Spacious room, loved the balcony, clean modern bathroom. Central location, can walk everywhere in town.

The TV could be bigger as its situated on the far end of a large suite, but that's nitpicking.

Wonderful old, traditional hotel - lovely old dining room.

Nothing

Beautiful Hotel, friendly staff and the breakfast was exceptional

Some basics was not in the room for example a hairdryer, a bar fridge.

ehrlich gesagt fast nichts

so ziemlich alles

Beautiful hotel set in lovely gardens in the centre of Prince Albert. Well appointed rooms, nice pool, great dining and beverage options, friendly and attentive staff.

Nothing to dislike, it’s all good 😊

Goed bereikbaar en centraal gelegen. Kamer was eenvoudig maar voldeed, matras was wat aan de harde kant.

Zie boven

Für den Ort super

It has a great location in the middle of town with secure off-street parking and easy access to restaurants and shopping. A beautiful historic building with great staff

Nothing not to like

Wer den Flair alter Hotels liebt ist hier richtig. Knarrende Holzböden erinnern an vergangene Zeiten. Aber alles funktioniert bestens. Klimaanlage gut und sehr leise. Findet man in neuen Hotels selten.

Nichts

I love the old worldly Victorian feeling about the hotel.

The Swartbergpas Cottage needs attention: patio floor full of “potholes” and in desperate need of attention. The second bedroom had no hooks or clothes hanging space. A picture fell from the wall behind the bed headbord and was not replaced. No hooks or rails in the bathroom ro hang a gown or a towel. Our bathroom toilet was filthy after my friend had diarrhea and was not cleaned untill we left in the 6th of March. Dinners in the diningroom were exceptionally expensive, overpriced. One would rather eat at a choice of other better restsurants with value for money meals. Sadly, all over just a sad state of affairs in this hotel.

Great location and wonderful staff

Friendly staff, great hotel overall, have stayed her a few times before, its' an absoulte gem, they can be proud of this establishment.

everything was great.

I love the atmospheric last century feel about the place

Nothing

We love staying at the hotel. We enjoy the location, gin bar, the pool. And most of all the staff are amazing.

We love it all!

Echt leuk victoriaans hotel waar geprobeerd wordt alles volgens deze tradities te doen.

Eigenlijk alles volgens verwachting, de volgende keer ga ik weer in dit hotel.

Very friendly staff, nicely decorated,central location in small town to very good Karoo fine dining restaurants, old world hotel…

Pool great, spa and coffee shop along with gin bar

Especially the pool and dinner.

Long wait for service during lunch

Breakfast was good, staff lovely.

1. The room we were in was next to noisy extractor fan. The hotel was empty, and we don't know why we were put in that room if many better options were available. 2. Plugs not working in room – had to keep moving this around to charge phones, boil kettle etc. 3. The pool chairs had no cushions and were very uninviting, and the area was very messy, so we ended up not using the pool 4. Ladies bar (featured as a highlight on your website) was closed and has been for a while. WHY?

All fine

Nothing

Nothing they booted my booking. Sent me elsewhere. Not that it was bad. Just sad as there was no explanation c

???

Beautiful accomodation. You cannot go wrong with staying here. We should.have stayed for longer one night was not enough

NOTHING EVERYTHING WAS PERFECT!

The hotel is very quaint and has an old world charm. Everything is very tidy and well maintained. The garden and pool was the highlight of our stay, a beautiful green oasis in this karoo town and a stylish set pool. Breakfast on the stoep was great. The staff were friendly.

Our bed was a bit small, a regular double bed, for larger people this may be tricky. We had to shift rooms as the one advertised on Booking .com was deceptive in its description and not all rooms have a garden view or direct access to the garden. Each day a new small piece of paper containing a wifi code for each device was issued to update access.

Love the gardens, pool, the beautiful “old style” hotel, amazing staff!

Loved it all

We loved the location of the hotel, in the heart of Prince Albert, and our very comfortable room. Our stay was only one night, so we were unable to enjoy more of what the Mont d'Or Swartberg Hotel offers, but we would have no hesitation in returning to stay for longer.

The staff were very accommodating and friendly. Personalised and professional service was received. The hotel is well-maintained, clean and tidy. Beautiful pool area and well-manicured gardens. Safe, covered on-site parking available.

Even though the hotel boasts with an amazing pool area, it seemed like non-residents also made use of the pool. This was quite incovenient, as the pool area's size is quite limited. The hotel should reserve the pool area for hotel residents only, and avoid situations where restaurant customers or people from other guesthouses make use of the pool. The breakfast was sub-standard and can be improved.

Staff were amazing. Dinner was lovely with very good service.

Breakfast was very poor as there was no pastries or Croissants left when we had breakfast at 9h00. This should have been replenished. I booked months in advance, and we were stuck in a room, miles down the corridor with the tiniest of beds - so uncomfortable.