Xinlor House - Phuket Old Town vs Similar Hotels

Rooms praised for style and design but frequently described as small or simple; issues noted with firm/aged mattresses and limited hanging/storage space.

Rooms are described as comfortable, though a few mentioned issues with temperature control.

Rooms cited as spacious, bright and comfortable in many reviews but several guests reported small rooms, awkward bathroom layout, shower drainage issues and occasional leaks.

Several guests complained about hard mattresses/very firm beds, uncomfortable pillows, limited storage/couch issues and combined shower/toilet layout — room comfort is a notable weakness.

Multiple reviews explicitly praise cleanliness (e.g., 'clean', 'very clean', 'Le lieu, la décoration et l’amabilité'), indicating consistently high standards.

The rooms are reported as very clean and well-maintained.

Repeatedly described as very clean, tidy and well maintained in multiple reviews (e.g., 'very clean', 'Pulizia', 'tertemiz').

Rooms repeatedly described as clean and comfortable, with generally positive mentions; occasional issues noted (small cockroach reported).

Overwhelming consensus that location is excellent for Phuket Old Town ('best location', 'perfect for Phuket Old Town', 'right in the old town', walking distance to restaurants and bars).

The location is generally good, close to the old town, but some mention it's a bit far from tourist spots.

Consistently noted as excellent/central and walking distance to beaches, shops and cafes; some mentions of nearby night market noise or construction.

Multiple comments emphasise an excellent, very convenient location in Phuket Old Town — easy walking access to cafes and attractions.

Staff repeatedly described as helpful and attentive (mentions of Khun Christmas, sending forgotten glasses to Germany, staff helping with bags), supporting a strong service score.

The staff is consistently noted as friendly and accommodating.

Staff repeatedly praised as helpful, accommodating and friendly; a few notes about limited reception hours but overall strong service sentiment.

Staff praised for exceptional hospitality — helped store luggage, shipped forgotten items, and described as friendly and accommodating.

Limited direct on-site F&B (they don’t do breakfast) but good nearby options; few explicit comments so score reflects modest shortfall.

Positive mentions of free snacks and drinks available throughout the day.

Few mentions: no hotel breakfast for some guests and reliance on nearby cafes (discounts offered); overall neutral-to-slightly negative due to limited on-site options.

Breakfast comments mixed — some liked the presentation, others found the provided breakfast poor (7-Eleven style) and advised not to book hotel breakfast.

Small hotel with good use of indoor/outdoor space but limited facilities noted (no lift, no breakfast service), lowering amenities score slightly.

Free snacks and drinks available, adding to the positive experience.

Pool (notably 24-hour) and basic amenities are appreciated; limited on-site F&B/breakfast options were noted but pool and character of building are positives.

Mixed mentions: no elevator (major inconvenience for some), kettle/power socket issues, missing tea/coffee sachets and small bin; breakfast service presentation received both praise and criticism.

Several reviews state the hotel is worth the price and 'günstig'/'very worth it', indicating strong perceived value.

Guests feel they received good value for the price paid.

Multiple reviews explicitly call it great/very good value and affordable while delivering clean, well-located rooms.

Many guests highlight great value and good price for the offering; praised as affordable with stylish design and good size rooms for the price.