Hanoi Stella Hotel vs Similar Hotels

Room is spacious and has comfortable bed.

Rooms were described as cozy, but there were mentions of old and poorly maintained rooms.

Some issues with noise and room size were mentioned; however, overall comfort was acknowledged.

Mixed reviews; some rooms reported noise and low ceilings affecting comfort.

Bathrooms can have some improvements.

There were issues with cleanliness mentioned, including mold in the bathroom and a dirty lobby.

Some reviews indicated cleanliness issues, including mold and noise disturbances that affected sleep quality.

Cleanliness mentioned negatively, particularly regarding smell and general cleanliness.

The location is great for the first timers visiting Hanoi.

The hotel is well-located, close to major attractions, and guests rated the location positively.

The location was frequently praised as being central and convenient.

Great location in the old quarter, very convenient for exploring.

The staffs are friendly and accommodating especially Calvin (receptionist).

Staff were consistently mentioned as friendly, helpful, and attentive, providing great service.

Many positive remarks on friendly staff and their helpful nature.

Staff were consistently described as helpful and friendly, particularly Celine who received multiple commendations.

Standard quality for this hotel tier.

Breakfast was described as decent and okay, but not exceptional.

Breakfast options received good reviews, although specific items could be improved in presentation.

Not explicitly mentioned, assumed standard quality.

Standard quality for this hotel tier.

Amenities were noted to be lacking and not up to the expected standard for a 4-star hotel.

Concerns over amenities like the TV and safe box being out of order contributed to a slightly lower score.

Amenities not explicitly mentioned, but sufficient for guest needs.

Standard quality for this hotel tier.

Value for money is questioned due to old room conditions and limited amenities.

Value for money was considered reasonable, especially given the location and services provided.

Guests reported good value for the price paid.