Swiss-Belinn Airport Surabaya vs Similar Hotels

Rooms are generally described as comfortable and clean, meeting expectations for quality.

Rooms described as modern and comfortable, though some inconsistency noted.

Spacious room with a comfortable bed.

Cigarette smell in room detracted from experience

Several reviews indicate cleanliness issues, such as the unclean shower cap and dirt on the bedside table.

Some reviews mentioned the room was dirty, affecting cleanliness perception.

There were reports of dirty linens and towels.

Clean, friendly service

Conveniently located near the airport with a free shuttle service, though some mention the lack of nearby restaurants.

Convenient location near the airport, which was appreciated by many.

Near to Juanda International Airport; convenient access.

Good location despite limited walking areas

Most reviews praise the friendly and helpful staff, contributing positively to the service experience.

Personnel very friendly and professional; positive feedback on staff assistance.

Mila obsługa; the staff is friendly and attentive.

Friendly and helpful staff, good hospitality

Food quality is praised, but some reviews mention high prices and a lack of variety.

Good buffet breakfast, variety appreciated, some issues with dinner options.

Good variety at breakfast, but some items were reported as not tasty.

Breakfast offered limited fruit options

Some amenities like the AC and bathroom facilities had issues, impacting the overall satisfaction.

Amenities like the shuttle service and early breakfast add positive value.

Breakfast variety is good, but some items need to be requested.

Good selection of amenities, including live music

Value perception is mixed, with some citing high prices for services and items, while others find it reasonable.

Generally good value, though some complaints about the price levels.

Generally a good deal, but cleanliness issues detract.

Standard quality for this hotel tier