58 On Hume Guesthouse and Spa vs Similar Hotels

The bed in our room was extremely hard.

Nice rooms but some noted issues such as small showers and cleanliness.

Rooms described as clean and comfortable but often small; some functionality issues reported (TV/bedside lamps in one room, AC not cooling well, shower over bath, leaking screen).

Many reviews appreciated the spaciousness and modern features, though there were complaints about comfort.

Standard quality for this hotel tier.

Room smelled unpleasant, and it did not appear and feel clean.

Generally described as clean and comfortable in multiple reviews, though some mentions of leaking shower screen and connecting-door noise indicate occasional issues.

Some reviews indicated cleanliness issues, including 'The apartment was not thoroughly cleaned' and 'Schimmel im Bad' (mold in the bathroom).

Secure area and convenient for activities.

The Clico is in an excellent location near Rosebank Mall.

Consistently highlighted as the hotel's strongest point: immediate access to Rosebank Mall, Gautrain station, Hop-on Hop-off bus and safe area — very convenient for sightseeing and airport connections.

Numerous reviews praised the location as 'great', 'central', and 'well situated'.

Customer service communication was fast, helpful and personable.

Staff was excellent and attentive, providing personal service.

Staff repeatedly praised as friendly and helpful (reception allowed early check-in/late check-out, efficient transfers); a few mentions of brusque front-desk behaviour but overall very positive.

Most reviews highlighted positive experiences regarding service, with some recognizing attentive staff.

Breakfast and dinner were excellent.

Excellent food and breakfast.

Breakfast repeatedly praised as excellent and varied, though concerns raised about limited options for celiacs and cross-contamination of gluten-free items; one general comment about food quality.

Several reviews noted the cafe was closed, impacting the experience negatively.

Exceptional amenities and nice little touches.

Standard quality for this hotel tier.

Good on practical amenities (direct mall access, working lifts, airport transfers), but occasional elevator outages and missing coffee machine for pods noted.

Reviews pointed out missing amenities like a broken microwave and lack of basic supplies.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Multiple guests called it good value for short stays/layovers; convenient location and service support perceived value.

Overall sentiment is positive regarding value, with comments like 'good value for money' being common.