Museo Subacuático de Arte
Cancun Underwater Museum, Rogelio Castorena, 77560 Cancún, ROO, Mexico- Attraction
English
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About this hotel
Luxurious Amenities and Services
Villa Palmeras, nestled in Cancún, offers a luxurious stay with an outdoor pool, free parking, and a charming garden. The 24-hour front desk, on-site restaurant, and inviting terrace ensure a comfortable and convenient experience for guests.
Exciting Leisure Activities
Guests at Villa Palmeras can enjoy various leisure activities including billiards, table tennis, and darts. The perfect way to unwind and have fun during your stay in Cancún.
Convenient Location
Conveniently situated just 6 km from Cancún International Airport, with popular attractions like Cancun Underwater Museum and Beto Avila Stadium a short distance away. Make Villa Palmeras your top choice for a memorable stay in Cancún.
Nearby Attractions
Residencial Rio by Cumbres
Residencial Rio by Cumbres, 77536 Cancún, ROO, Mexico- Park
Important Information
Please note, only pets 5 kilos or fewer are allowed and have an extra charge of 250 MXN per night. Only 1 pet per room is allowed.
Please note that construction work will be carried out from May 3 to May 10, 2024, at the pool. We are sorry for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Garden
Bar
Games room
Table tennis
Billiards
Darts
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Shared lounge/TV area
Parking garage
Outdoor furniture
Sun loungers or beach chairs
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Key access
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Security alarm
Room Types
Superior Double Room
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as garden views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningFanToiletPrivate bathroomTile/marble floorWardrobe or closetCleaning productsLinenUpper floors accessible by stairs onlyToilet paperBottle of waterTrash cans
Family Room
Up to 4 guests37 sqmDouble bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as garden views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
37 sqm
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningFanToiletPrivate bathroomTile/marble floorWardrobe or closetCleaning productsLinenUpper floors accessible by stairs onlyToilet paperBottle of waterTrash cans
Standard Double Room
Up to 2 guests20 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as garden views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningFanToiletPrivate bathroomTile/marble floorWardrobe or closetCleaning productsLinenUpper floors accessible by stairs onlyToilet paperBottle of waterTrash cans
Twin Room
Up to 4 guests35 sqm2 Double bed (131-150 cm wide)
Offering free toiletries, this twin room includes a private bathroom with a shower. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as garden views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningFanToiletPrivate bathroomTile/marble floorWardrobe or closetCleaning productsLinenUpper floors accessible by stairs onlyToilet paperBottle of waterTrash cans
Junior Studio Suite
Up to 3 guests36 m2King bed (151-180 cm wide), Sofa bed (90-99 cm wide)
1 King Bed and 1 Large Twin Sofa Bed
388 sq feet
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide), Sofa bed (90-99 cm wide)
Room details
36 m2
In-room amenities
ShowerAir conditioningPrivate bathroomDaily housekeepingRoom and bed type depend on availability check-inBedsheets providedBed sheets not available
Superior Room
Up to 2 guests30 m2King bed (151-180 cm wide)
1 King Bed
323 sq feet
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
30 m2
In-room amenities
ShowerAir conditioningPrivate bathroomDaily housekeepingRoom and bed type depend on availability check-inBedsheets providedBed sheets not available
Standard Room
Up to 2 guests20 m2Double bed (131-150 cm wide)
1 Double Bed
215 sq feet
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
ShowerAir conditioningPrivate bathroomDaily housekeepingRoom and bed type depend on availability check-inBedsheets providedBed sheets not available
Junior Suite
Up to 3 guests36 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
36 sqm
Garden View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningFanToiletPrivate bathroomSofaTile/marble floorWardrobe or closetCleaning productsTerraceLinenUpper floors accessible by stairs onlyToilet paper
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(621 total)
Provider-sourced guest reviews.
7/10
Reviewed Aug 13, 2026Proche de l aéroport.
Chambre à moitié faite: pas de taie d oreillers, pas de serviettes de douche,cheveux dans la salle de bain. Robinetterie datée et difficilement utilisable.
6/10
Reviewed Aug 12, 2026L'air climatisée, la télévision, lit propre, bonne pression dans la douche.
Le manque de personnel sur place, pas mon genre. Le resto fermé sur place, pas pratique. La toilette coulait par terre. La douche à faire un gros bruit on a dû fermer l'eau! La saleté, abeilles dans la piscine. Eau de la piscine très chaude. L'usure et l'odeur de renfermé dans la salle de jeux. Le matériel brisé, raquette de ping pong, sans balle. J'ai commandé un taxi avec le personnel la veille pour me rendre à l'aéroport. Le taxi n'est jamais venu! J'ai dû commander un Uber d'urgence. Et surtout pas d'eau potable sur place!... Nous étions déshydratés!
7/10
Reviewed Aug 12, 2026Personnel vraiment très bien et emplacement parfait
Les équipement de la douche quasiment inutilisables
8/10
Reviewed Jul 21, 2026L’emplacement pas très loin de l’aéroport et pourtant très calme. Le jardin.
Absence totale de personnel qui ne nous a pas gêné car la procédure de remise des codes était très clair. Mais nous avions reçu l’information de petits déjeuners à partir mais finalement personne n’était présent et ne répondait au message.
1/10
Reviewed Jul 17, 2026The backyard
The people they’re lazy! The manger doesn’t care about people getting abused! There’s a guy wants to hit us and his kids also cussing at us when we stayed there and we report to the manager all he said is “ okay”.
2/10
Reviewed Jul 8, 2026Niets beviel
Vies onverzorgd
10/10
Reviewed Jul 3, 2026Nice and quiet environment
The internet connection wasn’t strong enough
5/10
Reviewed Jun 21, 2026Close to the airport
Close to nothing else, food was bland and expensive and the pool was dirty.
9/10
Reviewed Jun 13, 2026The outside entertaining area. The cheese and mushroom dip
Bit hard to find at night time
9/10
Reviewed May 28, 2026Las instalaciones, el restaurante
La ubicación era poco accesible
9/10
Reviewed May 24, 2026Spacious room and bathroom. Clean rooms. I didn't see many staff, but the ones I met were friendly. Great garden area with some facilities such as darts board, swimming pool and pool table. Decent food from the restaurant. Near the airport, so it's a good hotel if you need to catch a flight the day after, that's also the reason why we booked this hotel.
Location, don't expect to find much restaurants or shops nearby, but on the other hand like I mentioned before, it's near the airport. Some lights weren't working, I switched the light bulbs, but these weren't the problem. So some things needed a bit of maintenance. Dirty aircon inside = unhealthy air to breathe in. Aircons should be professionally cleaned every six months to a year.
9/10
Reviewed May 19, 2026Belle chambre dans un bâtiment sécurisé. Parking intérieur. Check-in à distance. Pratique pour se rendre à l'aéroport le lendemain matin.
8/10
Reviewed May 9, 2026Preço benefício
3/10
Reviewed Apr 25, 2026great pool and grounds &super clean
there was no staff and what’s apping with someone when there is an issue doesn’t work we had 2 issues - bad wifi loud and obnoxious other guests keeping people up at night
9/10
Reviewed Apr 21, 2026The pool and grounds were clean and pleasant!
Great place for a family many things to do!
9/10
Reviewed Apr 19, 2026Regular
No hay señal con el celular y el wifi no es suficiente con la señal
4/10
Reviewed Apr 16, 2026Еда была вкусная в кафе
Месторасположение очень плохое, вокруг просто ничего нет, ни одного магазина, ни кафе. Вай фай работал крайне плохо Фото самого отеля и номера вообще не совпадали с тем что в реальности. Отель очень старый, больше для пожилых людей. Номер, который нам дали был очень маленький и какой-то угловой, совсем не то, что на фото
1/10
Reviewed Apr 13, 2026Nothing to like about this place. Total scam.
Nothing to like about this place. Total scam Terrible customer service. Rooms are not even close to what their images show. No internet despite their false claims. Tye location is not safe. Nothing in the rooms were working including lights, shower, drawers and dispensers. This listing must be removed. I had booked for 10 days, only stayed one night and moved out without refund.
10/10
Reviewed Apr 10, 2026Excellent little place near the airport. Very quite and comfortable with great kitchen.
Everything was great. The only issue was the WIFI.
9/10
Reviewed Apr 7, 2026נקי ונעים
המיקום רחוק מהעיר אבל קרוב לשדה התעופה.
9/10
Reviewed Apr 2, 2026Freundliche Atmosphäre und sehr sauber.
Nichts
8/10
Reviewed Apr 2, 2026La piscine ! Système de réservation en total autonomie très pratique pour les arrivées tardives.
Pas de fenêtre dans la chambre !
7/10
Reviewed Mar 29, 2026- easy check in - fast answers - room was big
- Internet was very weak - rides to/from the airport were so expensive
3/10
Reviewed Mar 26, 2026The dinner was nice, but I couldn’t get service for coffee in the morning. There was a server there for another couple but I sat there for 15 minutes & could not seem to catch her eye.
I hated the check-in procedure for the “ automated “ process. I would rather deal with a person than text message and coded locks. I had difficulty with the WiFi in my room and could not use it.
10/10
Reviewed Mar 25, 2026Lo innovador que es su sistema
La ubicación está lejos de playa.
4/10
Reviewed Mar 24, 2026I liked the outside area with a nice and big swimming pool (although it was quite dirty) and the fact that we could use the premises all day after checkout, as our flight left in the evening.
I cannot believe why this place has such a good rating when it is literally just a house where people come and go. The vibe does not exist as this is a "semi-automated" hotel, but there is some staff that makes food and cleans the rooms. Very noisy in the common areas as people arrive and leave this house all day and night long. Food was OK. The WiFi did not work at all Would not recomend to stay here for anything else than to sleep close to the airport when your plane is leaving late. I would also not recommend to stay here without a car, as some Ubers and Taxies would not drive to this area at night.
10/10
Reviewed Mar 17, 2026Home feeling and beautiful gardens Great staff Delicious food Sleep and rested
7/10
Reviewed Mar 14, 2026Great entry instructions
Wi-fi quality poor
4/10
Reviewed Mar 4, 2026El hotel es bonito y las instalaciones son agradables. La habitación estaba limpia y el personal de limpieza y cocina fue muy amable. También probamos la comida y estaba muy rica.
La experiencia de check-in fue muy mala. Llegamos casi a medianoche después de un vuelo de más de 11 horas y el código de acceso que nos enviaron no funcionaba. Tuvimos que hacer varias llamadas y enviar mensajes durante bastante tiempo antes de que nos respondieran y nos enviaran un nuevo código para poder entrar. Además, uno de nosotros tenía un vuelo a las 4:00 a.m., así que prácticamente no pudimos descansar. Este tipo de problemas no deberían ocurrir cuando el acceso depende completamente de códigos automáticos.
2/10
Reviewed Mar 2, 2026Le jardin
Tout le reste. Vétuste, odeurs affreuses. Nous n'avons même pas osé prendre une douche. Traces de dentifrice encore dans le lavabo. Humide ++++ et le bruit de l'hôtel infernal
6/10
Reviewed Mar 2, 2026La zona común es cute
Está en una zona a la que ni los ubers ni los taxis quieren entrar, sobre todo de noche. Está muuuy alejada de todo.
8/10
Reviewed Feb 22, 2026Le jardin et la piscine
L’environnement
9/10
Reviewed Feb 14, 2026Le personnel aux petits soins, le parking protégé et le magnifique jardin.
Chambre bien mais sans plus
10/10
Reviewed Feb 11, 2026Établissement parfait pour arriver ou partir de l’aéroport. Très confortable et un joli cadre. Arrivée autonome très pratique pour une arrivée tardive. Personnel très gentil.
10/10
Reviewed Feb 10, 2026Nice
5/10
Reviewed Jan 22, 2026Very clean. Excellent kitchen service. Beautiful room. Excellent taxi service to airport. Gorgeous common area. Beautiful tile work everywhere.
Room location ( room #1) too close to dining and common areas. Very noisy with all tile floors. Conversations really carry. Toilet seat broken. Weird access only by access code to open entry door. (Site proclaimed no staff on site). Which i did not know until arrival. No reception staff. All communication through what's app. " only" stay were 2 very sweet kitchen staff.
8/10
Reviewed Jan 19, 2026Très bon séjour pour une nuit. C’est un hôtel autonome, c’est à dire qu’il y a personne qui nous accueille, mais cela se passe très bien.
La wifi fonctionne très mal
9/10
Reviewed Jan 17, 2026La limpieza y amabilidad de la gente es excepcional. Rubí es una chulada y me dió mucho gusto que es la segunda vez que me hospedo ahí y me reconocieron, hasta me preguntaron por mi familia. El chavito que limpia la alberca también es muy amable y educado.
Todo estuvo bien, aunque hubo unas fallidas con el Internet, pero entiendo que no fue por ellos sino por la compañía que les da el servicio.
7/10
Reviewed Jan 8, 2026Location
Room 1 had a really small bed. I think it is 1m30
8/10
Reviewed Dec 26, 2025Friendly staff, self check-in, good restaurant on premises
9/10
Reviewed Dec 26, 2025Great staff
9/10
Reviewed Dec 22, 2025Lovely place for one night if you want to stay near the airport
Very isolated location
8/10
Reviewed Dec 14, 2025It is near the airport, late check-in is possible. No reception. It is cozy and has a holiday spirit with garden and swimming pool. Food was very tasty.
Noisy guests speaking and shouting in the corridor in early morning.
7/10
Reviewed Dec 7, 2025Safe secure gated place.A boutique quiet place to chill for families with good facilities. Restaurant staff was very courteous and food tasty and presented well.
Internet is weak,unstable or absent. Internet based Roku TV did not work. Safe was locked out probably by previous occupant and management did nothing about it. Management dismissed my request for couple of hours of delayed checkout even though most rooms were vacant. POS machines do not work well due to unstable internet.
5/10
Reviewed Nov 30, 2025Near the airport, nice garden. The food was good. Ideal for a short stay and getting to airport. Easy check in and out.
Confusion over drinks bill, fairly sure our tab had another room’s on top - an easy mistake but difficult to explain with our not speaking much Spanish… a few extra drinks not worth quibbling over. We couldn’t get any drinking water (not realising the kitchen/bar shut at 10pm) and were completely ignored by the staff, who were still in the kitchen, once the time had passed. The pool was busy and noisy, staffs kids jumping in and out for hours… then the gardeners started mowing… was comical how un-peaceful it was! Normally I’m sure it’s a quieter place, there’s nothing else around there… literally nothing, just other big compounds. Wouldn’t describe the room we had as deluxe just because it had an enormous bed. It was a bit faceless, all communication by WhatsApp although that was efficient enough.
9/10
Reviewed Nov 28, 2025If you are looking for a quiet hotel in a residential area Villas Palmeras was an absolute gem! The place is spotless, very well kept and the staff are very friendly! The pool area and grounds are immaculate and quiet. The room I had was spacious and very clean. They looked after my taxi ride to the airport and the self check in process was easy and well explained. Thank you for a pleasant stay!
7/10
Reviewed Nov 21, 2025Bonnes indications pour s'y rendre, bien sécurisé. Bien pour être près de l'aéroport.
zone résidentielle, la nuit je conseille de venir en voiture
5/10
Reviewed Nov 18, 2025It was very nice and clean
7/10
Reviewed Nov 6, 2025Hôtel autonome, une première pour nous j'ai trouvé ça particulier mais toutes les informations à dispo via WhatsApp. Service de taxi proposé mais très cher (450 pesos par trajet)
Le fait qu'il n'y ait pas de personnel du tout sauf pour le restaurant mais je trouve ça particulier
7/10
Reviewed Oct 29, 2025Hôtel proche de l’aéroport! Entrée autonome peux importe l’heure
Nous ne sommes resté qu’une seule nuit très peu pour juger! Si je doit dire un truc l’hôtel est au milieu de nulle part! Très humide mais comme partout à cette période
6/10
Reviewed Oct 22, 2025Relatively close to airport so convenient for an overnight stop. Rooms next door and water bottles provided.
Automated check in was not very welcoming and was an odd experience. The food in the restaurant was expensive.
10/10
Reviewed Oct 10, 2025La atención, y comunicación abierta en todo momento
10/10
Reviewed Oct 6, 2025Clean an cozy place. Staff are very friendly.
9/10
Reviewed Oct 4, 2025self service
Good
10/10
Reviewed Oct 2, 2025Está súper tranquilo y limpio
Nada
10/10
Reviewed Sep 30, 2025GOOD convenient
10/10
Reviewed Sep 29, 2025This is an incredibly convenient place to stay if you need a night close to the airport. Everything is clean, convenient, and friendly. Pool was a perfect temperature and the food is good. Thanks!
10/10
Reviewed Sep 24, 2025It was neat and clean
8/10
Reviewed Sep 17, 2025A really pleasant stay, with lovely welcoming staff.
8/10
Reviewed Sep 13, 2025Muy limpio y está muy bien la relación precio calidad
7/10
Reviewed Sep 10, 2025Pues esta bonito y me gustó lo normal..
Empiezo.. jaja q estas rentando y no te dejan meter comida aunque sea a tu cuarto, nosotros pedimos comida de ahi fuimos en familia y no nos gustó el sabor y pues no poder pedir nada pq no te dejaban no se me hizo justo pero en fin.. tuve q salir a comer.. y como es un lugar escondido los uber se batalla para q te lleven... Al ser todo digital, no se me hace tan comodo.. la vdd se batalla para entrar a las habitaciones si no pones el código bien.
4/10
Reviewed Sep 10, 2025Vicinanza areoporto, passata solamente una notte
Acquistate da bere fuori se il vostro check in è dopo le 23. Arrivati la sera alle 23.30 a Cancun dopo 18 ore di volo, doccia con poca pressione e rubinetto dell'acqua calda non funzionante. Impossibile chiamare qualcuno a quell'ora. Servizio beverage chiuso al nostro arrivo. Nemmeno una bottiglietta di acqua.
2/10
Reviewed Sep 10, 2025We had to leave the hotel the next day. We didn't even sleep the second night of our stay... you have no one to talk to about problems...
6/10
Reviewed Sep 10, 2025Wi-Fi connection was inconsistent and stopped working while I was in an important meeting. Tha manager seemed like a nice guy and tried to be helpful but this was too barebones for me. I would not stay again unless I was taking off the next day from the Cancún airport- which is close by.
7/10
Reviewed Sep 10, 2025- Cercanía al aeropuerto. - Tiene un restaurante correcto dentro del hotel en el que sirven desayunos, comidas y cenas, lo cual está bien porque cerca del hotel no hay nada y, por lo que nos comentaron, tampoco es una zona donde sea recomendable pasear.
- El barrio en el que está ubicado. Nos comentaron que era una zona donde deberíamos evitar pasear de noche y que en muchas ocasiones los Uber descartan entrar por ser una zona donde sienten hostilidad. - Si tu intención es visitar Cancún desde este hotel sería mejor explorar alternativas más cercanas a las ubicaciones a explorar. - El hotel ofrece una alternativa de transfer desde/hasta el aeropuerto, pero es demasiado cara. Por nuestra experiencia, si preguntas a los transportistas que están a la salida de la terminal acabarás consiguiendo un precio de transfer significativamente inferior.
2/10
Reviewed Sep 9, 2025I never had a moment of privacy. The window did not have a curtain. They invested in automation, but it proved ineffective when certain details were overlooked, such as the improvement of furniture. For example, the doors were noisy, and the access roads were unpaved.
8/10
Reviewed Sep 8, 2025The property states do
2/10
Reviewed Sep 8, 2025WORST HOTEL I’VE EVER VISITED IN MY LIFE!
8/10
Reviewed Sep 6, 2025I didn't like that I couldn't walk outside the property, but I should have checked that before booking. Quiet. Nice people. Nice pool.
6/10
Reviewed Sep 1, 2025Ideale locatie. Dichtbij de luchthaven.
Wij hadden tussen 23u30 en 2u electriciteitspanne. Er was een nood generator die dichtbij ons raam stond. Op zich reeds een groot lawaai. Maar de generator was kapot waardoor er continu heropgestart werd. Wat nog een groter lawaai met zich mee bracht. Dus geen airport, geen gsm kunnen opladen,... We hebben weinig tot niet geslapen.
10/10
Reviewed Aug 31, 2025Pros . Quiet and respectful visitors and staff. Cons no food is free in the morning or evening, must pay to eat inside the facility .
5/10
Reviewed Aug 31, 2025No breakfast and no coffee pot
Advertised as view of the garden. Had view of the street Couldn’t get hot water Locks were very hard to work
6/10
Reviewed Aug 29, 2025Poor internet connection
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Convenient location near the airport
- •Clean and spacious rooms
Areas to consider
- •Limited service and amenities
- •Inconsistent food quality
Cleanliness
7.73/10Many reviews mention cleanliness positively, but some experiences report issues like poorly functioning showers.
Service
8.2/10Guests commented on friendly staff, but some faced issues with communication and late-night service.
Location
8.74/10Conveniently close to the airport, making it a favorable location for travelers.
Room Quality
7.69/10Rooms described as spacious and clean, but one review indicated that the room didn’t meet the expectations of a 'deluxe' room.
Amenities
7.22/10Mostly self-service with limited personnel, which made for a unique experience but also a lack of certain conveniences.
Value for Money
8.18/10Several reviews indicated a good price-to-quality ratio, despite some concerns about additional fees.
Food and Beverage
7.23/10Food quality varied, with some guests dissatisfied with the taste and availability, particularly after hours.
Overall Experience
8.2/10Overall experiences were positive with some caveats, mainly regarding service and amenities.