East King Business Hotel (West Lake store, Hangzhou)

スタッフが親切。翻訳などを通じて丁寧に説明してくれる。ロケーションが最高。静かな環境だが、繁華街が近い。

建屋は古い。コンセントの位置が悪い

Hôtel correct pour le prix et très bien placé. Avec une bonne rénovation ce serait top. Petit déjeuner médiocre

I booked a king size bed and a double bed in the room, but there was only a king size bed and a sofa bed. I complained but they wouldn't change my room and wouldn't refund me so forced to stay a night there. The hotel is dated and cleanliness is average at best. Location is decent though.

Bon hotel bien placè en ville. Standing.

Location was good. Not too far from the West Lake. There were also night markets that was just downstairs and convenient for a flavour of the night market scene in Hangzhou. You can see the brillant sunset of Hangzhou from the living room.

Breakfast was provided, but the receptionist did not mention that it stops at 8.30am. It is a big early to finish the breakfast buffet considering it was a Saturday morning.

They asked us to change room from sweet to separated two room. I booked lake view but the room can’t see it.

The space of the room

Room has a mouldy smell which i didnt like. The reception counter was not what i expected, kind of creepy.

Good location, relatively clean

I believe the facilities are old which makes it look less clean than it is

The location is good

Facilities is a bit old and my room that i live has abit of smell.

Location is good

This property is not honest. According to booking.com's policy, this property is supposed to collect our payment in the local currency (CNY) when we checked out. But they didn't. They charged our credit card in US dollars directly with a 5.5% mark up of the currency exchange rate. I asked them to change it to the local currency (CNY), but they kept saying they collected in CNY. After we showed them the screenshot of the credit card charge in US dollar, they just ignored our messages. We booked many hotels through booking.com and this is the only one we had the problem with. Hard to believe booking.com will allow this kind of hotels to stay at its website

The hotel is located in a quiet street near a major commercial hub. The popular tourist zone is within a walking distance. I also got an upgraded room with Lake view. Unfortunately, the weather was not cooperating, which is very typical in the winter months in Hangzhou. I also like the book about the history and culture information about the neighborhood. I grew up in Hangzhou and some buildings are familiar to me as a child, but I never knew the history behind these buildings. I found it is very entertaining to learn the historical development on one of the most famous neighborhood in the city.

Can hear the shower sound on the next room.

The hotel building is quite old. The room is so roomy and clean. But much smoking smell.

原只因為價格低廉且附早餐而選擇這家旅店，抵達後才發現距離地鐵站比預想得近，且距西湖極近，晚上的燈光與清晨湖光山色都十分宜人。旅店前便是夜市但並不喧囂。走出岳王路有赴機場的大巴，甚方便。

Die Lage des Hotels ist einzigartig. Alles zu Fuss zu erreichen und nahe am See gelegen. Auch das Frühstück war für den Preis sehr umfangreich. Das Hotel selbst ist leider schon etwas in die Jahre gekommen.

The family room has two storeys. The double bed was on second floor making it difficult for elderly to climb up the stair. As the stairs has no lights on it, it is dangerous for them to go to the toilet during night time. Very spacious, however the toilet seems to have unpleasant odour.

Location is perfect. Behind the hotel(left at parking lot), there is a street with lots of shops for local people. Breakfast is very good. Room is clean and spacious. AC is strong. Furniture is solid; kind of old, but not cheap. Front desk is very nice. Highly recommended.

The location was great for sight seeing and walking in Hangzhou.

西湖、地下鉄から徒歩10分程度の静かな環境です。朝食も美味しく頂きました。また、利用したいです

立地は西湖と河坊街の中間地点くらいで、モバイクが使えればとても便利です。駅からは歩くと15分くらいかかると思います。若干離れてはいますが、朝ごはんに良いお店などもあるので、散策しながら歩くのもなかなかよかったです。 コメントにあった通り、フロントは英語がわかるスタッフがおり、部屋にはドラム式(5kgくらい)の洗濯乾燥機がついていました。 部屋も綺麗、チェックイン前に一旦荷物を預けたのですが、その際もとても良い対応をしていただきました。 夜は前の細い通りに夜市が出ており、ローカル感も楽しめます。 また、ホテルのすぐ前〜西湖〜茶叶博物馆行きのバス(しかも始発)が出ていて、とても便利です。 私が行ったのはちょうど労働節の連休で、途中から乗ると絶対に座れなかったので大変助かりました（西湖近辺からは満員でバスが止まらないほどでした）。 また杭州に行く際は使いたいと思います。

The hotel is quite a way from the nearest subway station, and I couldn't find any bus to the hotel. Also, there seems to be some street market in front of the hotel at night!

perfect location for travel and service is great !!!

Hotel is quite a distance from the longxiangqiao subway, about 10 to 15 mins walk. It's actually a condo with a small kitchenette and quite spacious. About 15 to 20 mins walk to west lake. Quite convenient. There are eateries and convenience stores nearby.

Big room, clean. There are only a few choices for breakfast but enough for a quick meal. Location is near west lake, can walk to the west lake. There is street market in front of the hotel in the evening. Airport bus stop is only 100 meters from the hotel, so convenient.