Bel-Air 2 Park
Bel-Air 2 Park, Bel-Air, Makati, Southern Manila District, Philippines- Park
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About this hotel
Convenient Location
Herald Suites Polaris is strategically situated in Manila, just a stone's throw away from popular shopping destinations like Power Plant Mall and Glorietta Mall.
Modern Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also offers free WiFi, ensuring guests stay connected throughout their visit.
Dining and Business Facilities
Indulge in American cuisine at the on-site restaurant or grab a drink at the bar. For those needing to catch up on work, the hotel provides a business area.
Experience convenience and comfort at Herald Suites Polaris - book your stay now for a memorable Manila getaway.
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Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Massage services
Packed lunches
Spa/wellness center
Non-smoking throughout
Daily housekeeping
Designated smoking area
Shuttle service (additional charge)
Minimarket on site
Concierge service
Kid meals
Snack bar
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Room Types
Standard Double Room
Up to 2 guests27 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
27 sqm
Street View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channels
Standard Twin Room
Up to 2 guests27 sqm2 Twin bed (90-130 cm wide)
Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
27 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channels
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,687 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 18, 2026Super netter Empfang mit einem leckeren Drink :)
Nichts
9/10
Reviewed Sep 6, 2026Bath tub is clogged up but i called maintenance & was able to fix it
10/10
Reviewed Sep 5, 2026Charming art deco boutique hotel, breakfast was great, car parking available which is always a bonus in Makati
10/10
Reviewed Aug 21, 2026staff street
10/10
Reviewed Aug 3, 2026أحببت الطابع الكلاسيكي لفندق Herald Suites Polaris، فهو يحتفظ بأناقته ولمساته الفاخرة رغم مرور السنوات. الديكورات جميلة، والتفاصيل أنيقة، كما أن الرائحة المميزة في أرجاء الفندق تضفي شعورًا بالراحة والهدوء. الموظفون محترفون، ودودون، ومدربون على أعلى مستوى في التعامل مع النزلاء، وهو ما ينعكس على جودة الخدمة منذ لحظة الوصول. كذلك فإن أفراد الأمن يتميزون باليقظة والاحترام، مما يمنحك شعورًا دائمًا بالأمان. فندق يجمع بين الأصالة، والراحة، وحسن الضيافة، وأراه خيارًا رائعًا لمن يقدّر الفنادق الكلاسيكية ذات الطابع المميز.
10/10
Reviewed Aug 2, 2026Herald Suites Polaris is a classic hotel with elegant interiors, beautiful details, and a pleasant signature scent that creates a warm and relaxing atmosphere. The staff are highly professional, courteous, and genuinely welcoming, reflecting excellent hospitality. The attentive security team adds an extra sense of comfort and safety. The rooms are clean, comfortable, and offer great value, while the location is convenient and close to restaurants, cafés, and essential services. A wonderful choice for travelers who appreciate classic style and exceptional service.
5/10
Reviewed Jul 22, 2026Location
Bathroom was not clean enough, kettle was out of order, towels were not clean. Breakfast was too much limited.
10/10
Reviewed Jul 21, 2026Hiljaisuus
Aamiaisen tilaaminen onnistui ensimmäisenä yönä, toisena ei saanut tilattua.
9/10
Reviewed Jul 13, 2026Nice decor, clean and spacious rooms. Breakfast was great and the staff were all friendly. Although close to busy area in the city, inside the building it's quiet and pleasant. I recommend.
10/10
Reviewed Jul 9, 2026Area, staff very helpful
Small bed, a bit noisy early morning if ur room is near the road
7/10
Reviewed Jul 5, 2026Colazione, omelette,caffe e pane con marmellata. Camera non grandissima ma sufficiente, arredamenti un po' vecchi ma comunque buona esperienza.
Non ho nessuna lamentela.
10/10
Reviewed Jul 2, 2026Honestly, this is an excellent hotel. This is my second time staying here. The room was clean, the air conditioning was excellent, the internet was great, the bed was very comfortable, the breakfast was excellent, and the staff were very professional and helpful. The hotel is located in Makati, and the Tarboosh restaurant and all services are located around the hotel.
There's nothing I didn't like; everything was excellent, especially the staff and the room cleaning crew, who were very quick in cleaning the rooms.
10/10
Reviewed Jun 21, 2026I had a wonderful stay at Herald Suites Polaris. I especially loved the room, which was comfortable, relaxing, and beautifully maintained. The Art Deco aesthetic throughout the hotel gave it a unique charm and elegance that made the experience feel special. Combined with the excellent location in the heart of Poblacion and the warm hospitality of the staff, it was a stay I thoroughly enjoyed and would gladly repeat.
7/10
Reviewed Jun 14, 2026Location was good for makati night life. Staff were friendly. Okay value for money
No smart tvs, chrome cast wont work either due to needing to sign into wifi. Only normal tv available... beds are hard. Shower with bath are cramped for bigger people. Breakfast is simple, no buffet.
9/10
Reviewed Jun 9, 2026Its right in the heart of Makati night life, lots of bars and cafes. Hotel provides Great Breakfast, Ralph and his team in Aurora Cafe are Great Staff, rooms were cleaned and had a vintage style feelings, hotel is old but clean. I would give it 8/10
Just be careful of Bar Girls around this area. Its a night life district. Hotel only provide 2 x 300 ml water bottles as complementary water. Then they charge 45 php for that 300 ml bottle thats 15 php from across the road. We bought a gallon from Mercury Drugs across the road
8/10
Reviewed Jun 8, 2026Eveything, cleanliness Location and staff
None at all
9/10
Reviewed Jun 7, 2026Quite, clean and great staff
Nothing.
8/10
Reviewed Jun 6, 2026Location, breakfast ok, room ok
6/10
Reviewed Jun 3, 2026Lokalizacja
Brak basen, jest na zdjęciach. Klimatyzacja w pokoju która była tak ustawiona że wiała bezpośrednio na osobą która leżała na łóżku. Nie dało się jej włączyć w nocy.
8/10
Reviewed Jun 1, 2026Clean
None
7/10
Reviewed May 25, 2026Location
The wifi wasn't good,
9/10
Reviewed May 25, 2026It was a pleasant communication to the staff. Luggage storage service was smooth and safe. The hotel provided bottle water.
Nothing was dissatisfied
10/10
Reviewed May 22, 2026Place is very clean. Staff is amazingly helpful and very friendly.
There is non. Just their amenities was not available that time. But it not a worry for me..
9/10
Reviewed May 22, 2026loved the environment, room was big and delicious breakfast
everything however the location its convenient
6/10
Reviewed May 17, 2026Well a few nice touches. Like they offed a fairy cake on mothees day. If you spent 2000. As have been going here for 5 years. We have one more booking. But then we will see
So this 2000php had to be spent at lunch times. And we managed 1986 php not 2000 and my lady was denied the mothers day gift. Yes I am being petty. But how about meeting us a little way in the middle. Ok the air con in The room was crap. Like we had freezing feet. And nothing else.
9/10
Reviewed May 16, 2026The staff. They were so very helpful from front desk to bellman to kitchen/bar staff.
Near red light district
7/10
Reviewed May 8, 2026Friendly staffs
Nothing
7/10
Reviewed May 7, 2026朝食が数種類から選択でき、また美味しかった。室内の冷房がよく効いていた
シャワールームの排水が遅い。またWi-Fiの感度が悪く使えない時間が多い｡
7/10
Reviewed Apr 30, 2026Nice property within easy reach of the airport
8/10
Reviewed Apr 28, 2026Hotel hat mit der Innengalerie einen kolonialen Stil. Etwas in die Jahre gekommen aber definitiv mit Charm.
8/10
Reviewed Apr 27, 2026نظافة المكان والغرف الواسعة
5/10
Reviewed Apr 27, 2026location to the city was good. Quite street . Restaurants nearby , walking distance . Obeisance was lovely .
Small breakfast selection. poor WIFI
6/10
Reviewed Apr 21, 2026Location was a bit sketchy, breakfast was good, room was passable. I don't think the drapes were ever cleaned
Location
9/10
Reviewed Apr 17, 2026The only thing that i didn’t like is the AC working like a jet engine. Couldn’t sleep well.
6/10
Reviewed Apr 14, 2026Décoration de l'hôtel à l'ancienne. Très atypique, d'un autre temps. Personnel sympathique
Tout est d'un autre temps, d'un ancien temps. Hôtel assez sombre à l'intérieur. Baignoire trop vieille Literie très moyenne Petit déjeuner à éviter. Pas de buffet mais à la carte et ça ne vaut pas le coup. Emplacement dans un quartier vivant mais un peu mal fréquenté.
10/10
Reviewed Apr 10, 2026Excelent, thank you!!
7/10
Reviewed Apr 3, 2026Emplacement central et personnel réactif. Chambre très propre et spacieuse. L’intérieur du bâtiment est très beau .
La connexion WiFi est aléatoire !! Voire mauvaise…! Petit déjeuner un peu light ..
10/10
Reviewed Apr 1, 2026Location & Breakfast
9/10
Reviewed Mar 30, 2026Confort et propreté Personnel très accueillant
Tout est ok
8/10
Reviewed Mar 29, 2026Gentilezza dello staff e la struttura
I materassi ( unica pecca di questo hotel) durissimi
8/10
Reviewed Mar 26, 2026We appreciate the staff
The washroom
9/10
Reviewed Mar 24, 2026Super Lage am Rand von Poblacion, Makati - wenn man auch mal in eine Bar oä möchte
Wasserdruck mitunter so, dass duschen unmöglich war
10/10
Reviewed Mar 23, 2026Tutto
8/10
Reviewed Mar 23, 2026Ubicación, comodidad, atención
4/10
Reviewed Mar 21, 2026Location
Stayed for a week by the noisy road.
10/10
Reviewed Mar 19, 2026Carinissimo albergo in stile coloniale. Atmosfera veramente autentica. Posizione centrale. Camere pulite e spaziose. Buona colazione. Ottimo rapporto qualità prezzo!
7/10
Reviewed Mar 18, 2026Dobra lokalizacja ale słabe śniadania i ciągle zatkane rury
8/10
Reviewed Mar 13, 2026Location and price were amazing, zero complaints!
Bathroom shower was a little dirtier than expected.
9/10
Reviewed Mar 12, 2026Nous avons été enchantés par l'accueil chaleureux, le cocktail de bienvenue, la beauté de l'établissement, son emplacement idéal et le choix varié proposé pour le petit-déjeuner.
Nous ressentons distinctement les ressorts du matelas et l'insonorisation semble insuffisante.
10/10
Reviewed Mar 11, 2026Centraal, met veel vertier in de buurt.
Niks
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great staff
- •Good location
- •Clean rooms
Areas to consider
- •Noisy air conditioning
- •Issues with key distribution
Cleanliness
8.08/10Various reviews indicate a general sense of cleanliness, but specific complaints about issues like stains suggest room for improvement.
Service
9.05/10Multiple reviews highlight the exceptional staff and prompt service.
Location
9.09/10The hotel is well-located near amenities and attractions, with many positive mentions.
Room Quality
8.04/10Positive mentions of room decor, but noise from air conditioning and issues like shared keys noted.
Amenities
8.57/10The hotel offers good amenities like a restaurant and scenic installations, but some areas could enhance user experience.
Value for Money
8.53/10Good value for the quality of services and location provided.
Food and Beverage
8.08/10Breakfast is à la carte and reasonable but could have more options.
Overall Experience
8.55/10Generally positive feedback, with slight drawbacks mentioned.