Hanoi Balcony Homestay

Rien

Impossible de trouver l’hôtel à l’adresse indiqué, il n’y avait que magasin de souvenirs du Vietnam, ni entrée d’hôtel Ninon d’hôtel du coup nous avons été obligé de chercher un autre hébergement

The location of the accommodation is excellent. It’s very close to the Old Town, and everything is within walking distance. The owner is simply wonderful. She is incredibly kind, friendly, and helped us with everything we needed. I’m so happy I found this place, and the next time I visit, I’ll definitely stay here again. Thank you so much once again for everything.

Son emplacement et l’accueil

Rien

La propriétaire est adorable, la chambre charmante , confortable, bien équipée et bien située dans le Old quarter. Il y a même un petit balcon avec vue sur la ville, c'est un luxe !

Donnant sur une petite rue assez fréquentée, c'est forcément un peu bruyant comme partout à Hanoï !

The staff was so kind and welcoming, great room for a night or two.

Nothing, all good

El lugar esta muy bien ubicado, a minutos caminando del old quarter y del barrio frances.

La habitación esta en una casa de familia y para entrar debes pasar por un negocio, a la noche debes tocar el timbre para que te abran ya que no tiene entrada independiente. El baño tenia mucha humedad.

Der Aufenthalt in dieser Unterkunft war gut. Das Zimmer war hell, hatte genug Platz für zwei grosse Rucksäcke und das Bett war bequem. Die Gastgeberin war sehr herzlich und zuvorkommend. Wir kamen spät Abends an, das war kein Problem. Der Eingang befindet sich innerhalb von einem Kleidergeschäft, wir konnten draussen klingeln und uns wurde sofort geöffnet. Die Lage ist absolut hervorragend, man kann sehr viel zu Fuss erreichen.

Leider gab es einige Schimmelspuren im Zimmer und Badezimmer und das hat man auch riechen können. Im Badezimmer läuft das Wasser nicht so sauber ab, was ebenfalls zu etwas unangenehmem Geruch führt. Das Homestay ist nicht an der Hauptstrasse, man kann den Strassenlärm aber dennoch hören, dies relativiert sich allerdings mit der top Lage.

À peu près tout !! Merci pour l’accueil

I had a pleasant stay at Hanoi Balcony Homestay. The room was clean, comfortable, and well-maintained, which made the stay relaxing overall. One small downside was that the kettle in the room wasn’t very clean, which could definitely be improved. What truly made the experience special was the host lady—she was extremely kind, caring, and always ready to help with anything we needed. Her warm hospitality really stood out and made us feel welcome. Overall, a good place to stay with great service, just a minor improvement needed in room amenities.

Excellent accueil. Idéalement placé pour découvrir le vieux quartier . Chambre simple mais très propre . Comme beaucoup d'endroits en ville ,il est difficile de ne pas entendre le bruit de la rue mais avec des boules quiès c'était parfait. Pour un prix tout à fait correct, je recommande à 100%

Accogliente. La Coppia molto gentile. Sembrava la stanza di casa.

Forse un po’ difficile da trovare

The owner was incredibly helpful from the start—responding instantly with clear, precise information on Booking.com chat. We received a warm welcome, help with our luggage, and even access to the family’s personal kitchen. No matter what time we arrived or left, someone was always there to open the door. The location is convenient, with the correct address being 19 Hàng Vôi, Hoàn Kiếm, Hanoi, and the entrance tucked inside a shop.

There is no lift, and the room is on the 3rd floor, though the owner is generally very willing to help with luggage.

Lovely host family here. Made me feel at home. Great location in the Old Quarter, very spacious, comfortable and clean room. Liked the balcony. Great value for money, highly recommend.

Such a lovely family and hostess exceptionally nice. Great location, close to everything you need but quiet street at night. Really comfortable bed and a good size room. Shower one of the best we’ve had! Great for couples / friends that don’t stay out too late as have to ring bell once shop closes. But they had no problem letting us in at 12 am ☺️ Even have a cute dog Birr ❤️

Отличные хозяева, отзывчивые, помогли с размещением, хороший номер, чистый, уютный, помогли с трансфером до аэропорта. Большое Спасибо.

Третий этаж, без лифта, приезжающие пусть учитывают вес багажа. Очень нелегко. Также трудно найти сам отель, вывески нет, адреса 19В тоже нет.

Good location for visiting the Old town. Friendly family that answered that were prompt to answer the door after hours. Room was clean and very comfortable. Would return !

We used the homestay for couple of nights before our flight, location was good in the French Quarter, it was nice for a short stay, the family was very lovely, warm and helpful 😊

The location was great, the family was very friendly , always tried to accommodate us. The room was clean and simple, nothing fancy but great value for your money

The room was above a shop, so you could gain easy access through the shop, as long as it was open, otherwise you had to ring the bell, so somebody could let you in, the room itself was a nice size, double bed, shower with hot water, free bottled water with a kettle, and coffee. The owners were very nice and friendly, and only too happy to help with anything.

I did want to stay out late to watch the football, but didn't fancy ringing the bell at 4am, shame, if you didn't have to gain access to the accommodation through the shop I'd of been happier.

5mins Proximity to Lake Huan Kiem. Hosts were nice. The room air conditioner was working well.

Need new soft shower towels. The shower towels. were small, thin, rough and have a smell. The shower shampoo bottles were not filled. Need to provide tissue paper in bedroom Shower hot water gets cold after some 4-5 mins.

This family run home-stay felt personal and we felt that we were welcomed by ALL of the family. We visited at Lunar New Year, whilst family from around the world were also there and they included us in the clelbrations.

If I had to suggest an improvement, it would be lack of kettle in the room, but we could easily go and make our drinks in the kitchen. And because it was Tet, the shop was closed, so we had to rely on the lovely landlady to let us in and out.

location is great as it's near the Tom's Cafe, the pickup point for sleeper bus. owner is friendly.

toilet was flooded during bath. couldn't bathe properly. room was on the third floor which is a challenge to bring your luggage up.

location

extremely noisy. felt like sleaping outside on the road.

Huyen and her family are wonderful, and gave me good advice on where to eat and what to do. Comfy bed, good wifi. Thank you!

I don't have any complains.

Heyun and Ian were the most AMAZING hosts of their HOMESTAY and on my long travel trip I have experienced many great ones and the odd bad.This one beat them all hands down. Free laundry. Helped me receive 9 parcels from Lazada (amazon equivalent)cash on delivery. They put a fridge in my room and straight away sorted out a better wifi connection.(Super quick).The word "Helpful"does not justify there hosting. The room was more like an apartment than just a room,with a French colonial feel,shuttered wooden window in main room and with high windows and doors with massive blinds in the balcony\dining room and a very spacious bathroom (modern) clean decor and lovely shower. A lovely separate dining area (I set my art equipment there)which is lovely space overlooking street below.with a slim long outside balcony. Right in the heart of old quarter !. 24 hour service as Ian is a floor below through out the evening till morning.(He must sleep day times) Great pho street food right outside your homestay with 24 hour mini shop a 100 yards away. To be fair you can walk to every thing younwant in a few minutes. Most taxi bike cost 20,000 dong from the property to any where in Hanoi old town.(Grab as other apps are not profound here)Taxis are about double but still cheap.Dont let the taxis on the street over charge you as I saved a lot of dong booking GRAB. Large flat screen tv & beer if you want it from there fridge for 25,000 dong. I was completely spoilt for the price and hope this post help others to experience the same.

Mmmmm nothing 😉 .

I had a lovely stay in this homestay. The room was spacious with a nice private balcony ! I highly recommand this place if you are to visit Hanoi, as it is very close to the center :)

It was clean and comfortable.

The location was hard to find. No one around the area seems to know where it was. We couldn’t ask for directions. Also, We didn’t expect the hosts to be living next door. (But she was lovely and accommodating!)

Amazing host and always helpful! We felt like home right after we arrived at the accommodation. The room was clean and spacious. Location was great as well, with many restaurants and stalls around. Highly recommended.

Great little Homestay, lovely room, extremely clean with a very comfortable bed, the owner is so lovely, very warm and friendly, it's in a great location only 5 minutes from the lake in Old Quarter...highly recommended.

Room not at the listed location, which was very disappointing since was booked for prime location. WiFi also doesn’t really work

the owners are very friendly and try to make up for the serious shortcomings of the structure with kindness but it doesn't always work

to enter the structure you have to go through a chaotic and messy motorcycle clothing shop, to be able to return at night you have to knock on a bell and wait when someone comes to open the door. I spent more than an hour on the street waiting for someone to open the door and in the end I they opened because I threw stones at the owner's window, the room is cold with quite old furniture so for what I paid it was very expensive

Very good host🫶🏻

Central location. Near the Lake and surrounded by eateries. Only stayed a night on the way down from Sapa before heading home. The hostess was very helpful in arranging airport drop off. Accommodating and flexible. The POS machine was under maintenance, so was not possible to settle bill by credit card. She was kind enough to take a combo of Malaysian Ringgit and Vnd as we were low on Vnd. Room as advertised. Spacious, clean and comfortable with a balcony and French windows. Had a good night rest. Overall it was great value for money.

Owner do not speak much English. Communication basically via translation app. Would prefer if there was a shower screen to separate shower area from rest of bathroom. Entire bathroom wet after a shower. Would be ideal if they provide a kettle in the room and also bottles of drinking water. Found it a little inconvenient to use the family kitchen. For the undecerning, Homestay difficult to locate. Entrance is through a clothing shop by the name Made In Vietnam. It is a family run business with the Homestay upstairs. I had no issue locating it as I read this info in one of the reviews. This info however needs to be incorporated when describing the Homestay.

The hosts were lovely. The room was spacious and well appointed, great storage. Great bathroom. The bed was big, enough space for the two of us and our 5 year old. Our room had a glassed in balcony with table and chairs, this was great, like having an extra sitting room. Overall we felt very comfortable and at home. The place was easy walking distance to the lake and the water puppet theatre.

All was good. The walls could use a fresh coat of paint, though, to make this room perfect. The street was loud but it actually did not affect our sleep. Would definitely stay here again.

In the heart of Hanoi, nice sized room. Was perfect for our 1 night stop over in Hanoi. :)

Nothing

Extremely cute owner who is there for you whatever you need :)

Spacious room, comfortable bed, Hanoi old quarter, family run homestay, friendly and helpful owners. They went out of there way to get me an early check-in!

The owners were just so friendly and we fell in love with their dog too. The rooms were homely, cool, clean and very comfortable. The beds were fantastic. There was aircon in both rooms.

Nothing

Location, host and comfort!

Nothing!!

Very comfy, cozy bed. I slept so well! Nice little balcony for viewing the main street.

Central location.

Big rooms, comfortable stay and close to the old quarter street. Plus for other street you can book a grab taxi for ~15 mins max for sightseeing as well.

Sometimes there’s a toilet smell from one of the room due to the weather conditions, it goes away when you have aircon on (but it’s something quite normal for some houses in Vietnam in general.)

Nice clean room, hot water and toiletries provided. Polite guests

Had to walk through shop and ring bell to get in at night, not a massive problem.. also no kettle to make a coffee in morning or cups... for a homestay i thought this would have as stated in the booking. Also plug sockets not very good for charging and situated in awkward places.

The owners were very nice helpful and welcoming.

The bed was not very comfortable, and the shower was not very good. Also they don't mention that the entrance to the homestay is through a store

Super.friendly.

Host was amazing! So helpful with planning day trips and transport. Went above and beyond to accommodate us. On top of that, location was amazing! Would definitely recommend and stay there again!

Shower water pressure could have been better but the pros of this place outweigh the cons.

Welcoming host who made us feel at home.

Lovely hostess. Large comfortable room. Nice to have balcony. Not noisy. Great location, easy access to the busy streets of the old quarter. Very close to the amazing 4 km mural. Nice cafe, Hope Cafe, nearby.

Short stay for us. In late at night and out the next morning. The host was wonderful. Room was super cute and had character (in a good way).

Huyen & Hien are delightful hosts! Our 2 adjoining upstairs/downstairs rooms suited our family perfectly with a small sun room, balcony, fridge, 2 bathrooms. Huyen went the extra mile to assist in anyway she could. She made a PC for us which would have been difficult without speaking Vietnamese, custom made a safe packaging for 2 drawings we had purchased, did our laundry, and arranged a car to take us to the airport on departure. The Homestay is tucked away above a shop and Huyen & her family occupy 5 rooms of the 9 room house. It was lovely to be made feel so welcome in their home. We also really enjoyed their playful Pomeranian, Bo!

Nothing

We had an awesome time in this big room with private bathroom which was very clean and also a small kitchen with fridge. Bed was big, in the night There was a bit noise from the street but just in some moments up to midnight. Everything was very nice for us. Thank you!

It is a bit hard to find this place ať the first time, the adress is corect but booking location is on the next street.

Comfortable room. It’s very much a home stay so you’re in the midst of a Hanoi family home, the couple running it are very nice. Great location on the edge of the old quarter and close to where lots of Sa Pa tours leave from.

To get into the property you need to go in through a clothes shop called ‘Shop made in Vietnam’, this was a bit tricky to work out and could be better communicated.

The location is good. very close to Hoan Kiem.

It's very difficult to find this place. plus to get into your room you have to go thorugh the clothes store. not very convenient at night as it requires to wake up the owners to open up the door of the store.

Amazing Homestay! The family there is great and will make sure you feel welcome in Hanoi! They can arrange your trip and help you with anything you ask!

The family was lovely even if they don’t speak much English. The room was very big and comfortable, with great shower and shower glass. They let me check in earlier, giving me a temporary room to have a shower and a nap before the big one was ready, it was very kind of them! Great location and I would stay there again! thank you!!

They forgot about my arrival and didn’t come to pick me up at the airport but they were very apologetic and offered me a temporary room which was nice! the cleanliness could be improved. Earplugs recommended as it’s right by the main road.

Owner is very friendly. Made us feel like home. The location is literally perfect! Close to the attractions, yet very quiet. Nice little balcony.

Nothing!

Super nice host. Very knowledgeable and helped us out a lot planning trips and such

Sweet lady who runs it gave me tea and sweets on arrival.

We really enjoyed our stay! The tall ceilings and windows made the room feel extremely spacious and the location is perfect for exploring Hanoi. There is a lot to do within walking distance with some delicious plastic table restaurants right around the corner. There is even a balcony that you can use off one of the main areas if you have some free time. The lady was super kind and helpful. We really appreciated her hospitality. Thanks for a wonderful stay!

The loft area was not accessible although in the end, it didn’t matter. We did not end up spending much time at the home stay as there’s so much to see and do in the city.

nice people

wasn‘t clean, bathroom mouldy, smelled bad, dark room

Best bed ever. Amazing location. Friendly hosts.

Everything was great.

The Homestay has a top location. The host will make you feel like you are at home. Spacious room equipped with everything one could need.

nothing

everything, clean and friendly

nothing

Hot air conditioner in the room

Toilet is a bit wet

Beautiful room, adorable host. Very homey feeling. Felt like a secret agent entering through a mirror

I paid for the bigger room, but because I was alone the upstairs part was locked.

Located in the old quarter made this a great place to explore Hanoi and experience local life. The family and their dog were super friendly and the host was flexible and helpful. It was our first homestay experience so we didn't know what to expect but we did enjoy being with a local family.

It was noisy at night due to the traffic but I knew this would be the case and it was all part of the experience in Hanoi.

The host was very helpful and friendly.

You enter through the host's store so it may not be possible to come and go as you please.

The room was very large and very clean. The bed was also extremely comfortable. It is around a 10 minute walk to the famous Beer street. The hosts are lovely.

There was quite a lot of noise from outside due to being next to a busy road. Although the homestay was really nice, it was rather expensive compared to other accommodation in the area that we and our friends stayed in. I think you could get the same standard for cheaper.

The property is in a great location! The room is beautiful, spacious and it has all the amenities. The family was very kind and accommodating. I would definitely recommend this place for your next stay in Hanoi!

Very active location, friendly staff, nice place for comfortable stay

Everything is ok