Casa Lotería Sayulita - Family Boutique Hotel with Spacious Full Kitchen Suites, Restaurant, Rooftop Yoga, Pool & Free Parking - 3 min to Beach

Amazing property, pool, location. We walked into town each day. 15-20 minute walk to the beach.

The lights went out a couple of times, which is to be expected and we used our provided battery lights.

We visited from Australia for 8 nights and thoroughly enjoyed our stay at Casa Loteria. The rooms, pool and all the facilities were clean, comfortable and very well maintained. The location was great, with everything within easy walking distance. The staff were always friendly and helpful, and breakfast each morning was really lovely. The pool was beautiful and the perfect spot to relax and unwind. We also loved the calm and quiet atmosphere of the hotel, which made it such a relaxing place to stay and felt like very good value for money. Overall, we had a wonderful stay and would happily recommend Casa Loteria!

Nothing

Proximity to the beach and downtown

庭にプールがあり部屋のクーラーなども問題なかった。 スタッフの対応も、良かった

特にない。

Tamanho do quarto, ar condicionado

Barulho da cama, pouca variedade no café da manhã.

Great location, quiet but close to everything!

Wish there was a more comfortable living room couch. Also would have liked table lamps, there was only ceiling lights

Spacious, location, and convenient

1st room we were put in wasn't the right one. 2nd room had air conditioning problems and was leaking. So we were moved again...The 3rd room was in my opion smaller.

I like that the property was very clean pool was nice , our breakfast was included and the staff was very nice in the kitchen food was good. Everything in our room Was good our beds and pillows were very comfortable .

What I didn’t like about the property was the some of the staff , one of the red headed ladies was rude she literally went out of her way to be unkind very short as I’m bothering her by asking her questions. I came in to rent a golf cart so I came to pick up my keys in the morning and I asked two ladies that were there if they cam help me with the keys the red headed lady says yes follow me I proceed to the office and as I walked in the receptionist asked me a question and I answered her by the time I knew it the red headed lady was outside so I open the door and said I’m sorry are you waiting on me and she rudely answers and says of course I did apologize because of the small talk I had with her coworker figured no big deal right so she takes me to the golf cart hands me the keys and says this is your cart and proceeded to walk away never explained how to work the golf cart rules , times battery info so I go look for the other girl which I did complain about the other lady and the girl just smiled like yeah I know .So today at check out she helped me again and not one bit of hospitality or customer service all she said was your room has been checked out and walked away like rude much. I mean I wasn’t here in a free room I did book two rooms I don’t need to be catered to BUT I most definitely didn’t need the rudeness that will make me think twice about referring or coming back.

Great location, clean pool, friendly staff, we had some health issues, and they went out of their way to assist, especially their manager!!

Nothing

Tiene una gran alberca

El agua de la regadera y lavamanos olía mucho a cloro. Y la habitación no se oscurecía al dormir.

The hotel feels like a little oasis the way it is laid out with the pool in the centre. The kitchen was helpful to have, the room was great, the pool towels were a good size and quality. The beach and town are both very close and the staff were lovely. We had breakfast included and enjoyed all the options. Photo of the menu for when breakfast is included is attached.

NO RELIABE HOT WATER

Very family friendly

Charming courtyard and overall was clean. Cafe and cleaning staff were friendly.

The place was very dark and the lighting was terrible, it might’ve been bright white LEDs. It made us feel like we were in an office building every night and I dreaded the sun going down. The AC units emitted a super bright white light that lit up our bedrooms every night. Pool was pretty cold so the kids didn’t swim. The tv didn’t work. The “full” kitchen was hard to cook in, not stocked with standards (no coffee machine, no paper towel, no salt, one blunt knife, one kitchen towel for 4 night stay). It felt more like an upscale hostel without comfortable amenities. Also we were charged an extra 500 pecos for an “extra person fee” to have a babysitter come for 3 hours during the day.

L'emplacement était génial. À quelques pas de la ville, en face d'un parc et à 1 coin de rue de la plage.

Honestly save your money and go elsewhere, The only good thing is walking distance to town

No WiFi working at all, Beds extremely uncomfortable, Hard wood chairs as in living space

We felt safe, it was clean, it is pretty in the pool area, kitchens super convenient and SUPER staff.

A kind of quirk - there is a towel issue that ended up intimidating us. The lady who does laundry/linens is a bit of a gatekeeper. One really must thoroughly explain why she should issue you a kitchen (for example) towel. Then wait while she discusses extensively with someone on the phone whether your request could come to pass. It is funnier after you get the towel you need, really.

Comfortable, welcoming and beautiful

Close to beach. The food was really good and waiters were great.

Noise above us. Sheets and blankets were quite rough. Ad stated we would have patio with garden view. We had a sliding door to pool area but no private patio. When we left they also tried to charge for an extra key card we were never given. Make sure to have everything fully explained before signing

This property is really lovely, it’s in a questionable area of town but once inside you can appreciate the beautiful rooms, the pool area and the decor. Lots of tropical plants and the staff were wonderful. There is a soccer field right across the street and nights were very noisy til quite late. The bar and food at poolside was a plus. I stayed with many family members and we had 10 grandchildren enjoying the pool at times. It was down season so they had the pool almost exclusively to themselves and had such a fun time here. Quick walk to the beach and they have golf carts to rent to explore the town. I had a two room suite with kitchen, bathroom and a little terrace right next to the pool. Comfortable and clean.

Clean

Good location and within walking distance to main town. Hotel was quaint, staff was helpful when needed and bartender was great!

部屋は中庭に面しており、昼夜とも静かで快適に過ごせた。

朝食の開始時間が9:30AMで遅すぎる。

Limpio, cómodo, todo en el lugar correcto. Un lugar tranquilo para relajarse.

Alan was great and friendly as well as the other stuff. There’s AC in the room which is nice considering the hot weather. Check in was nice and easy. Breakfast (which you have to buy separately) it’s good but options are limited, something to keep in mind if looking for a wide variety. Rooms are not sound proof and we stayed in the first floor with access to the pool but you can literally hear people talking.

Buena ubicacion bueno opcion familiar

We stayed as a family of five at Casa Lotería in August of 2025. It was WONDERFUL for us! We ate breakfast everyday at the cozy restaurant by the pool, then chips and guac for lunch. Alan and Jonathan ended up feeling like family. Our boys, ages 15, 14, and 9, were in the pool a good amount of time (as were we). The staff was incredible. There is parking on-site. Rooms were clean, cozy, w nice, cold AC. We would recommend this little hotel to couples, singles, families. We are a bit homesick for Casa Lotería in Sayulita, and we WILL be back.

Property is well located. The rooms are spacious and the AC works well on hot days.

The beds are extremely uncomfortable. Like sleeping on pavement. I raised the issue with the staff and they did attempt to rectify it with an old mattress topper but the result was still a long way from being comfortable. Whilst this hotel has a few redeeming points, overall it was a very uncomfortable stay.

Loved the spacious room and pool. breakfast was also delicious.

Un excelente lugar para descansar y pasar unos días, el hotel es pequeño pero agradable, nos encantó que el cuarto tuviera dos pisos con dos cuartos, dos baños y además cocina, comedor, sala y balcón. El personal siempre muy amable y atento en todo momento. La alberca siempre tranquila y la limpiaban diario por las mañanas. El servicio de desayunos muy bien y rico, quizá le falta algo más de variedad pero la verdad siempre desayunamos bien. El horario de comidas me pareció un poco corto (hasta las 4:00 pm), tenía un mini bar cerca de la alberca, pero me parece que también tenía el mismo horario.

The property was acceptable. Room cleanliness was fine. When we were there, what seemed to be a large extended family arrived on a bus. There was constant yelling, smoking, drinking, and some vomit. I'm glad they enjoyed themselves, but I wasn't making use of the pool with all of that going on. If I had been in the mood, maybe I could have crashed their party and had a good time. I've never heard so much whooping in a pool.

This hotel was nice and comfortable and easy to maove around the town.

My room was broken into on my second week with my wife after being out at night for a few hours. They stole a baseball hat, my cologne and all the pesos my wife had in her purse. Conveniently the manager did not share the video footage with us after he reviewed it personally. We were forced to call the police, and were offered no assistance or compensation from the staff. The maid we were assigned doesn’t clean unless asked is dressed like a lady and acts sketchy when approached. The wifi is poor quality, next door is under construction so it’s very noisy early in the morning. You can hear kids crying and screaming throughout the stay. Expedia charged me for breakfast and all I was offered for this cost was coffee. There are many nicer places than this, I would not recommend this spot to anyone you care about. Very badly in need of renovations as well, seedy business. Stay somewhere else better options throughout the beautiful little town

Great costumer service

Super confortable room and delicious food,

This was a great place for my family holiday. We had 3 rooms altogether and the hotel was accommodating with having rooms next to each other. My kids LOVED the pool and we spent more of our time there than at the beach (which was a five minute walk). The place was really clean and the restaurant was good, though only open for breakfast and lunch. The hotel is near lots of restaurants and pharmacies etc. I really enjoyed going up to the roof to do yoga with the friendliest and multilingual instructor. I would definitely recommend Casa Lotería to friends and family and I’d stay there again in the future for sure.

La atención del restaurante muy buena. Alan muy amable Recepción Luis y Gibran, muy buena atención.

La Red WiFi no llega a la habitación, si vienes a trabajar no es buena opción. Calificación 5 de 10

Were do i start, the pool was very dirty and not well maintained. Check in starts at 3pm arrived like at 3:30pm and went in the pool around 5pm. The pool was very dirty when i offered to clean myself with tools, was told maintainence was closed and there was nobody to clean or hand me a tool. By the way the pool closes at 9pm and maintainence is gone by 4. The jacuzzi was not functioning. When i asked if its not working or its off, they said its off and dont know how to turn on. Supposedly only maintainence knows how to turn on and they were gone. They should then close the pool at 4 when maintainence leaves, since apparently no one in the hotel knows how to turn on a jacuzzi. In the morning they only offer free coffee, which by the way you have to drink it black, because there is no milk or creamer. I booked 3 rooms for 12 people, and was charged 200 pesos extra because i had an extra 3 year old in my party. Were apparently there was enought room for my toddler to sleep in my king size bed, which they assign king beds for only 2 people. The service is mid, but theyre too many rules and the service is not up to par.

The location was convenient, close to everything.

Very nice people, very good breakfast,very clean.

We highly recommend Casa Lotería. Beautiful hotel, friendly staff and great poolside restaurant!

Everyone was friendly and very clean

Great location, beautiful facilities would definitely stay here again.

Rooms were clean and spacious. Pool was nice and not over crowded. Breakfast was included with our stay. They offer gulf cart rental at the property for a great price compared to other locations. Short 4-5 minute walk to main area and Sayulita sign. Perfect quite stay for us away from the noise. Yoga on the roof top deck was a great way to start each day.

Our minisplit went out on the last night around midnight. It was giving an error code, luckily the room had a ceiling fan which helped keep it cool. The minisplit starting working again the next morning.

Location was great - everything was walking distance but far enough to avoid noise - very friendly and helpful staff - breakfast choice was good and very well priced -we rented a golf cart for the day and it was fun - we will definitely return

Nice hotel, very clean, very quite, very close to the beach, good location.

We had a wonderful stay! The staff was friendly & responsive. We loved the pool, as well as the poolside restaurant. Our one bedroom suite was very convenient for our family of three. Loved having a kitchenette with (fridge, stove & microwave), plenty of space & quick access to the pool. It was an easy walk to town/restaurants/stores. We visited during the low season, so the hotel was quiet. But even then, I didn’t hear noise from the street or town.

Great little property in Sayulita. We stayed in the 2 bedroom family suite and it was perfect. Housekeeping was great and cleaned the rooms nicely every day.

The pool, breakfast, suites, security, amenities, location

Our room needed to be updated. We had friends who stayed at the hotel, and their rooms were very nice, but ours needed updating and general maintenance. The counter had cracks, the shower door didn’t stay closed, one shower sprayed water everywhere, and paint was peeling. The layout was excellent, but it clearly needed work.

During our stay we didn't have much interactions while there but everything was clean, walkable, with amazing food!

How clean it was, the food was delicious and the staff was wonderful.

That the WiFi didn’t work in the rooms.

Staff were all super smiley, helpful, and nice! Pools and Hot tub were great; they cleaned them every morning. The rooms were spacious, and the beds were comfortable. Loved the distance from town! You couldn't hear the noise and late-night town events, and the distance to the beach was less than a block! We could faintly hear the ocean from our rooms.

No furniture to set things on…kept clothes on the floor. Only one comfortable couch in the living room, and the hard chairs weren’t nice to kick back and relax. Showers were a tad cool in the evening, but we loved that it was because the water heaters ran on solar power! You just had to time your showering. The kitchen could use more dishes and supplies, but we didn't cook much. The food in town was excellent everywhere we went!

Very good

I likeit was close to the beach I didn’t like no hot water in one of my bathrooms. Beds are super hard couldn’t get a goodnight sleep.

We had an amazing stay at Casa Loteria. The facilities were so welcoming and comfortable and the staff went out of their way to make sure any small issues we had were resolved. The pool is lovely and we enjoyed the food at the restaurant - especially the guacamole. I would recommend a stay here to anyone who is looking for a convenient, clean, comfortable home-away from home. Muchas gracias!

helpful staff, great pool and restaurant area, quiet at night

a little bit outside of the main town area but still very close walk to beach and restaurants

This hotel is definitely geared for families. It is a prime location just 1.5 blocks to the beach and a couple blocks to the center of town.

Perfect location, the hotel was modern, clean, very spacious. Our room had a full kitchen and easy access to the pool. The hotel lost power for about 45 minutes and we also didn't have water for over an hour. Honestly i would stay there again

Nice place for a family stay

A perfect oasis. Great for families.

The location was so central. It was nice to be down the street from the beach. And able to walk everywhere

I liked that the prop was close to everything there. I didn't like the first couple of days because the toilet didn't work, our kitchen drains didn't drain, there was very little hot water in the showers and there was very little water pressure coming from the shower heads.

Check in was a strict 3 pm not even 5 minutrs early which meant that everyone was waiting in line as there was only one person to check in everyone. Wifi is bad continually disconnected. Very load from kids in the pool.

Wonderful location, steps from the path to the beach. Quiet yet very close to the Centro. Secure, with 24 hour reception. Breakfast every morning was great, the staff were phenomenal.

Nothing to say here, I have no complaints

Loved the tranquility and the sound of birds in the courtyard. The pool and pool bar/restaurant were perfect! The kitchens in the rooms could use an upgrade and drying racks for swimsuits would be appreciated in each room.

Air conditioner worked excellent! However, showers do not have hot water!! Stayed here a few times right for the price and location. Rooms could use some updating especially the bathrooms.

It was a beautiful property to stay in. Great rooms, staff, restraunt, Pool, hot tub close to beach and downtown

Hotel was amazing. Staff was very friendly. Sayulita is an amazing town with lots todo.

We liked that the property was close to the beach and the plaza area. The breakfast were very good and staff friendly! Would stay here again for sure. Swimming pool in the backyard was very satisfying.

We rented a car but probably didn’t need to.

No hot water in the shower. No facecloth in the bathrooms. No tissues or paper towels in the suite.

Great location just outside the busy centre and a block from the beach.

Kitchen facilities could have been a bit better equipped for travellers who like to cook, but otherwise were great.

Cute and clean

Staff was not friendly except one servicer. We always had to say hi to them and they seemed put out. A/c in room didn’t work and toilet was plugged up. By 3rd day of this we checked out early. Didn’t seem to care. Said “it happens”. Out 350 for last day ….. and said didn’t care if we gave bad review. They said this info came from manager Sergio Aca. Enrique tried to help us as much as he could.

LOCATION!!! It is a flat walk to everything you need. The location is amazing. It was a five minute walk from the bus station, beach and downtown. It was very quiet at night, even though they were having a fair across the street. Luis at the front desk was very, very helpful in giving us restaurant recommendations and was always friendly and kind. The rooms were clean. The pool area was nice and also kept spotless with the pool cleaner there every morning. There are lots of beautiful plants. The gentlemen serving the breakfast were always great and they served toast, omelette, fruit plate and coffee/ juice. They had free yoga in the morning , but we didn't go.

We were on the ground floor and at night I didn't like the colorful lights that flashed into our bedroom ALL night from the pool area. There are no blackout shades. The pool was so cold we could not swim in it, even though it was 80 degrees outside. I also thought there should be a softer lamp. The bright overhead lights are very harsh and not very relaxing at night. We had a one bedroom/ one bathroom with a small kitchen and dining bar. To watch TV there was only a bed in the living room and my husband has a bad back and could not sit on it so he sat on a wooden chair. So if they put in a softer light at night and changed the bed in the living room to a pull out couch, I think it would be much more comfortable. If you stay there I recommend you get a room on the second or third floor with a balcony(to avoid the flashing lights) and check to see if they have a couch. The was water was only a little luke warm, always had goose bumps in the shower.

The suite was AMAZING and I loved the morning yoga options. It was super clean and had lots of space. The staff was also so kind and helpful.

We had a large, comfortable, well-equipped apartment with a balcony overlooking the beautiful pool and garden area. The showers were tepid, but just warm enough. The staff were attentive and helpful. Breakfast was delicious, with offers like huevos rancheros, omelette with fresh greens, cafe de olla and fresh fruit. The pool was warm enough to swim (just!) in February, and uncrowded.

As in many Mexican hotels, the bedside lighting was not quite good enough to read books at night.

The room was great. The only problem was the parking because we went during fair season and we couldn’t drive by.

Great location and the Yoga in the morning on the roof was a real treat 👌 Breakfast by the pool and staff were great.

Exceeded expectations! Just wish the water in the jacuzzi was warmer!

Nice sized room. Walk out sliding doors to the pool terrace and breakfast bar. Nice breakfast variety, and helpful staff.

The shower temperature was a bit varied. If you absolutely need a hot shower, that could be a problem.

Casa Loteria has several things going for it! We loved the pool, especially the kids pool. The breakfasts were wonderful and the staff, in general, were very friendly, attentive, and helpful. The location is great as you're close to everything. Free yoga class was wonderful on the rooftop. However, I cannot recommend this hotel and the next time I go to Sayulita, I will be staying elsewhere. From the moment we arrived, we had problems. There were blood stained sheets on one of the beds, our safes were closed and not operable for a night until they had to be opened, and the A/C could not turn off for two nights due to terrible remotes and batteries. It was freezing in our place. The next morning after we arrived when we wanted to go to another town, our car was blocked in for about an hour as they searched for the driver of the truck blocking us. To top all of this off, when we shared all of these grievances with the manager THREE TIMES, he did nothing for us. He had said he was working on it as they normally don't give any compensation, but he never followed through. It's really too bad, as the staff is wonderful, the place is beautiful, but the management is terrible. These were all issues that were simple and should have never been problems that we had to deal with on our vacation. I've never stayed in a hotel like this where the management wouldn't make up for their mistakes with the customer.

Very nice place. Just 1.5 block walk to the beach. Pretty noisy here during Sayulita days. Pool is kinda small and cold.

We had no hot water during our stay. The staff tried to help with late checkout and free breakfast however. Lovely pool, excellent location to be able to walk everywhere. Would have liked bedside reading lamps. Comfortable and pleasant.

We loved how much space we had in the room which was like an apartment. We also loved the pool and how close we were to the beach. This is a great hotel for families! You can rent a golf cart through the hotel which we found really convenient.

I didn’t like the lighting in the hotel room. All the lights were harsh white light and no lamps beside the beds. Some nice warm lighting would go a long way. Otherwise this place is great!

Loved that the rooms surrounded the courtyard with the pool

The pool and hot tub were very cold. The hot tub was refilled every morning and didn’t get warm until the evening. Even then I would only call it warm.

The place was wonderful. Very relaxed and accommodating to families. My kids had a wonderful time meeting all the different kids at the pool. Also the breakfast was great and flexibility with choices was good for the kids.