The Velvet Orchid

Quiet and comfortable, The Velvet Orchid was a true charm. Kind staff and clean rooms in a beautiful building tucked away from he busy street yet conveniently located for easy walking. I highly recommend The Velvet Orchid and would stay again.

I didn't like that I had to depart.

It was in the heart of the city. Close to all tourist attractions. Amazing location easy to grab a grab ride. This beautiful hotel is privately tucked in an alley. It’s quiet with a charming atmosphere. The staff are super kind. I absolutely loved the room with enough space to be comfortable. Clean linens & towels. It is all you need for a long or short stay.

I loved everything!!

Não parece hotel. Parece um lugar com quartos para usar A entrada é confusa. Os funcionários não muito atencioso. Achei caro. Mas a localização era razoável.

we loved our room, spacious with high ceiling, comfy bed and nice bathroom with beautiful tiles, also it had a tea pot and a fridge.

Location was not too bad

Many things didn’t work/ function correctly. They front desk people didn’t understand what we weren’t trying to communicate to solve the problems. The younger one had bad attitude. The receptionist the day we arrived on the other hand was great. Very skimpy with toilet paper and things like that

The staff were very friendly and helpful. The property is well located in a quiet part of the old city but just a short walk from restaurants and places of interest. I would certainly stay there again. Good value. My room was excellent and the bed very comfortable.

Very helpful, friendly staff Fab location Great value It was good enough for us to return here.

Hermoso hotel , cómo y con estilo

Todo estuvo bien

Centralissimo, pulito, staff gentile, amo la Thailandia!

Niente

Fabulous location for our needs. Comfy beds (not rock hard) Very helpful staff Room to park the scooter We have booked to stay again.

Shower in our room was a little dodgy - needed a rose head repair *not an issue but be aware there is a 500bht, cash room/key deposit. (we've been travelling in Thailand for 3 weeks and this is the first time this has been asked for). Receipt given so again not an issue - just don't arrive without some cash.

Very clean, room was lovely, cleaned every day if you want it and amazing for the price.

Not a lot, it was great for us. Stopped in other hotels in Chiang Mai which were twice the price and half the quality.

Goede locatie

Enorme stank uit het putje uit de badkamer. Geen optie om te ontbijten.

Location is difficult to get to and with construction and a school nearby was not quiet.

Foyer was cluttered. Staff did not seem interested. Room was ok but shower was blocked and balcony was wet and dirty. Very limited TV channels.

Schönes classisches Hotel mit liebevoller Einrichtung Tolle Lage

Der Eingangsbereich wurde als Ladengeschäft genutzt. Es wurden Kleidungsstücke Gewürze und indischer Tee Angebote. Es gab also keinen Ort des gepflegten Empfangs sondern einen zugestellten Laden. Schade !

酒店很安静

工作人员素质一般，我在booking上预定的明明是离店后付款，却被酒店工作人员要求入住时必须支付4晚的费用，不热就不给钥匙🔑

Location,

Messed up our booking and told us one of the rooms we booked was unavailable, unhelpful, told us to go elsewhere

A bit old but clean

The toilets are very small

Room was clean. Staff were friendly.

No view just a brick wall

Sembra tutto bello ma è tutto finto

Il personale è veramente scortese. Tutto gira intorno al denaro e tu invece di essere un cliente ti senti un ospite indesiderato.

Hotel sympa bien situé et propre Personnel sympa Seul point négatif deux fois après le nettoyage a notre retour la porte n était pas fermée a clé et entre ouverte

Very good location

Bathroom smelt like sewage, along with the surrounding area of the hotel. Need to ask to have your room cleaned, the ‘please clean my room’ sign on the door isn’t enough- if no one is on reception then it just won’t happen. It was my financés birthday whilst we were there so I messaged asking if it was possible to decorate the room for him and how much it would cost. They didn’t reply to my message and just left some petals on the bed and charged me for it. It wasn’t expensive but I was given no choice.

Era pulita , carina, e spaziosa

Quando siamo arrivati abbiamo dovuto aspettare una decina di minuti alla reception in quanto non c era nessuno, pero in generale la ragazza era molto cordiale

Die Lage, der Charme, sehr sauber. Ruhige Lage in einer Seitenstraße. Es ist ein schönes altes Haus und daher - wie bei uns - etwas hellhörig mit den Holztüren und Holzböden wie ein Altbau. Die Fenster waren relativ neu.

Ist nicht wirklich eine Kritik. Ich liebe Frühstück im Hotel, aber es gibt Kaffee im Zimmer und ein Cafe 3 Gehminuten weg.

Room is clean & comfortable. It is centrally located, easy to get around the old town. Saturday walking street, and Sunday Walking Street are just about 10 minutes walk.

There is an odor in the bathroom. Informed the very helpful housekeeper and was swiftly sprayed and refreshed. There are also a few mosquitoes around in room.

很乾淨也很安靜。 洗澡水壓很強、熱水也夠熱。

房間門不是很好上鎖，好幾次清理完房間後門都沒有鎖好。 冰箱常會發出怪聲音，晚上會嚇到。

Staff was friendly, rooms were very clean, hotel was tucked back in an alley and very quiet, very close to both Saturday and Sunday night markets

The lack of a standard shower, there was a sprayer but no was to hold it up unless you did it automatically and the jets in the hottub did not work in our room

Hotel had good central location and surprisingly comfy bed. Night guard gave us good feeling of security. The receptionists were helpful in solving at least problems, they were able to.

We ran into many problems with this accommodation and eventually got really fed up and would never return. After arrival we checked the rooms. Safe was not working in none of 3 rooms we had. Eventually they gave us huge backup safety key, which didnt work either, so they had to physically change the safe. But the new one also didnt work on password but we had to carry the key. Lack of Hygiene We had top floor rooms close to the elevator. The rooms were not properly cleaned - hair from previous customers/cleaning ladies was on the floor. The bathtub in the room was not properly cleaned in ages - it was really disgusting - dark, greasy stains from previous occupants were the reminder of the age and lack of proper upkeep in this property. Tap was leaking water (we were able to fix it on our own). 3/4 towels were dirty, so we asked staff for clean ones. One of the new ones was dirty again, so we played a game of changing them until we ran into clean ones. AC was not clened in ages, smelly. Terrible noise interrupting sleep - be aware!!! Biggest problem of this accommodation is (probably) water pump in the top part of the hotel, probably on the roof in the area of the elevator. Building is terribly sound insulated. So it turns on and on in regular intervals 1-2 min on, 1 min off. Because of noise from environment the noise is not annoying throughout the day, in the evening it takes over and this constant noise will not let you get ANY sleep, you will need earplugs just to fall asleep. All of our three rooms were very close to the source of the sound but basically whole upper floor can hear this. We discussed this with reception, they turned it off for one night (thanks god) and promised to fix it later. But eventually nothing got fixed and we were told its the water pump - so its a feature, not a bug. In the reviews of other travelers here on booking, this is a problem for a few years and accommodation is doing nothing to fix it.

Lekkere bedden. Prima voor 2 nachten.

Vrij veel herrie van een naast gelegen school.

Mostly the location

Bathroom had a smell all the time. Cleaning wasnt as good. No small bathroom towels and no hand soap!

Entfernung vom Stadtzentrum soweit weg, dass das Treiben unhörbar ist und trotzdem in angenehmer Nähe zu Laufen.

Gegenüber eine Baustelle. Arbeitsbeginn 7:00h, gleichzeitiger Beginn der ansässigen Schule um 7:00h mit fröhlichem Gesang. Aus meinem Fenster sah ich eine Mauer. Kein schöner Ausblick. Leider war die Hauseigene Pumpe während der ersten 2 Nächte kaputt und ratterte ohrenbetäubend bis 1:00 nachts.

Très bien dans l’ensemble, bien placé et confortable

Faut avoir le coup de main pour ouvrir la porte, la serrure tourne dans le vide Mais sinon rien

La habitacion

Falta de espacios comunes

Het is een hele mooi hotel op een hele centrale locatie en toch uit de drukke straat. De kamers zijn mooie en goed ingericht.

Het is best een prijzig hotel zonder ontbijt, ik zag het niet bij het boeken

Lovely staff, very clean, facilities were fab and the location was amazing!

Nothing!

Clean room, comfy bed, central location

Lovely and helpful staff, close to everything, big rooms and very comfy beds (softer in the deluxe and harder in the superior), loved the hot-tub after long days, but better water current in the Superior shower... Also just fyi - you cannot smoke in the balcony, so if you're taking the deluxe like me for that reason - know that a superior room will answer your needs instead..

Bel établissement au calme, bien insonorisé, mobilier élégant

Both the rooms and the staff were lovely.

Great location in the heart of old town. Close to the Sunday night market. No extra amenities but the rooms are clean and have AC. Staff on 24/7 and a security guard at the front at night.

My shower was occasionally cooler than I’d prefer but no complaints since the days are so hot.

Very clean and comfortable. Great location. Helpful friendly staff. Would definitely book again

ubicación y lugar en si

no tenía para desayunar

Nada

Es un hotel de paso

O quarto enorme, bem espaçoso Localização boa, na Old City, fica perto dos pontos turísticos a pé

A toalha de banho era tão fraquinha que fui me enxugar e rasgou

Room was clean, staff were friendly.

Bed wasn't comfortable - woke with back pain. Elevator noise was loud & seemed to be constantly in operation.

裝潢有特色

沒有熱水 洗了冷水澡 浴缸裡面有大死蚊子 備品一次性的小沐浴乳是上一位客人用過的 蠻噁心的 價格不低 退房檢查時間略長

Localização

Cama.

הצוות מדהים, האחראית עוזרת מאוד בכל מה שצריך כולם נחמדים, המיקום מושלם בעיר העתיקה וקרוב להכל!! המלון קטן ומשפחתי פשוט קסום!! שידרגו לחדר יותר גדול בחינם כי לא נשארו חדרים , מלון יפיפה

הקירות דקים כל כל ברמה ששומעים שיעול של ילד ששני חדרים ממך. שומעים הכל מי שעולה במדרגות , סגערת דלתות דיבורים הכל ואי אפשר להרדם. כשחזרתי בערב לישון ראיתי שיש נמלים שיוצאים מהקיר היה דוחה!

Very quiet spot, location was perfect walking distance to everything, had everything we could ask for, would stay again for sure

I stayed here three of the four weeks that I was in Chiang Mai. The staff were friendly and helpful. Really nice clean rooms at a very reasonable price. Very close to Wat Chedi Luang.

No breakfast, but there are options close by.

Location was perfect

Construction going on next door. Wasn’t too much of a bother. Bathroom drain a bit smelly but got use to that, I was on the 3rd floor. They don’t give you water unless you asked or serviced your room. But nothing was a problem.

The staff are really great. Yim, who is on the desk in the morning was especially helpful, always ready with a smile. The room was beautiful, clean and comfy. No breakfast, but there are several nice options close by. Great value for the price.

They were doing construction next door, which was a little noisy. I couldn't hear it up in my room, though.

Easy check in. Staff were great. The location was perfect lots of restaurants.

located so great!!!!!!!!! They were so kind and always tried to be help one of receiptionist couldn't speak English as well, but used the translator to communicate and understand/

No breakfast on site, but there are lots of nice places nearby. The hotel is in the center of the walled city, near Wat Chedi Luang. It's near a school, but my room was nice and quiet. The staff were excellent.

I would have liked to have breakfast available at the hotel.

Buona la posizione

The room was very nice and comfy. The hotel is calm

Could be great to have coat hangers in the bathroom.... it's tiny and there's no place to hang the clothes

超级安静 很干净 软装很有品质感 周边很方便

前台英语不太好 完全听不懂英语 全程用翻译软件 服务态度是很友好的

Ubicación y tranquilidad.

Ruido de AA exteriores y falta de instalacion para desayunos

It was minutes walking distance from night markets, but no cars can get to the entryway.

There is a 500 bhat damage deposit - cash only, and the room already had damaged infrastructure upon arrival. The walls were paper thin, being able to hear others use their bathroom. The beds were super hard and uncomfortable and the light switches did not make any sense. The safe was not working and the only solution was to leave us with the universal key. When I enquired about the use of the safe, 3 staff members entered the room to look around out of nosiness and this made us very uncomfortable and unsafe and we considered leaving. The fridge, despite only working when the key card was in, never reached colder than room temperature whenever we were in the room for long periods of time either. The photos online for booking are entirely different, and not at all where you stay. Additionally, the water provided was in dirty glass bottles!

I am sorry, I did not expect the access blocked to the property. We had to carry our luggage from Main Street to the property. There was no way to get to the property with taxi or car. Very frustrating and inconvenient.

Property location, didn’t care much. Had to cut the stay there short, from May 14 to May 16 only.

The staff.

Comfy beds. Lovely old building.

Note the 500 Baht key deposit which is annoying.