TRYP by Wyndham Istanbul Basın Ekspres

Well...this is not my first visit to Istanbul i am a frequent visitor to the city. I have tried many hotels. For a 5 stars hotel I was honestly expecting more. Nothing went wrong but I wasn't impressed. Compared to other 5 stars hotels, TRYP could do more effort to stand out.

Well many things were missing from the room for a 5 stars hotel. You could have offered bathrobes. Tooth paste. Some bathroom materials. Barely towels were offered. No tissue papers even. The flip flops offered were very poor. Yellowish. Seemed used. Lastly. The welcoming of the employees. Not smiling. Seemed angry and unwelcoming.

المواقف

الاسره غير مريحه والمفارش والحمام مكان المروش الماء يتجمع وتطلع المويه بعيد عن الاماكن السياحيه تقسيم والسلطان وشيشلي وارتاكوي وترابيا 🤷🏼

Personeel kwam bij uitchecken bonken op de deur

Good

La literie il est catastrophique

I lost my T-Shirt in the Turkish bath

التكييف جيد و موقع الفندق في مكان هادي قريب من اسطنبول مول ء و يوجد لديه مواقف للسياره و الغرف واسعه و المسبح نظيف .

عامل النظافه لا ينظف الغرف جيدا و المناشف قديمه الجيم اضاءته خافته جدا

Good nice clean environment

Yatağı büyüktü ve rahattı

Konumu biraz uzak odalarda laminat kalkmıştı kahvaltıyı daha iyi bekliyordum o standart da bir otel için kahvaltı sönük tü

Havuz ,kahvaltı

Çarı katında suit oda da koku yoğun ve sıcak

Parkeergelegenheid

Late check out niet mogelijk.

Odanın büyüklüğü, her şeyin dip detay temizliği, hissettirdiği konfor çok harikaydı. Kahvaltısı oldukça güzeldi, Personel çok güler yüzlü ve kibardı. Hepsine çok teşekkür ederiz.

Resepsiyondaki Murat bey'e ilgi ve anlayisindan dolayi cok tesekkur ederim. Otel'iniz benden bu puani aldiysa bu beyefendi sayesindedir. Je tiens à remercier tout particulièrement M. Murat, à la réception, pour son accueil, son attention et sa compréhension. Si votre hôtel a obtenu cette excellente note de ma part, c'est en grande partie grâce à son professionnalisme et à sa gentillesse.

Je tiens à remercier tout particulièrement M. Murat, à la réception, pour son accueil, son attention et sa compréhension. Si votre hôtel a obtenu cette excellente note de ma part, c'est en grande partie grâce à son professionnalisme et à sa gentillesse.

Everything perfect

I liked everything very good hotel to stay 2-3 nights

Location is near to shopping centers, easy to reach if you have car, car parking is underground with easy access, very close to airport highway, Breakfast is excellent. Beds are very comftable.

at 10:30 sharp they start removing breakfast.

فريق العمل ممتاز الفطور ممتاز

موقع الفندق اكسسوارات الشاور مهترئة

Excellent

It’s new and comfortable hotel with large rooms.

Despite having a large pool, it is clearly not cleaned daily. I noticed the exact same piece of plastic waste sitting by the poolside for three consecutive days. The SPA staff were rude and unhelpful. Basic amenities like towels, shampoo, and soap were completely missing. To make matters worse, they insisted the Turkish Hamam was only free for 15 minutes—a strict rule that was mentioned nowhere during our booking process on Booking.com. The staff member at the pub (identifiable by a star tattoo on his neck) was openly hostile and unprofessional. He visible lost his temper, was visibly frustrated by basic guest feedback, and mocked our comments under his breath as he walked away. At 11:45 AM on our checkout day, we received a abrupt call asking if we were leaving or extending. Calling before standard checkout time felt pushy, unwelcoming, and ruined the last impression of our stay.

صراحة عادي لا يوجد هنالك شيئ مميز وما اعجبني هو فقط موقف السيارات وغرفة اللياقه البدية

الفطور لم يعجبني وارضية الغرفة متهالكه كذلك الحمام متهالك ولا يوجد مستلزمات واضافات الحمام كونه فندق 5 نجوم

نظيف وجميل

لاشي

gunstige prijs-kwaliteitverhouding

Er ontbreekt veel in de badkamer: shampoo, conditioner, toiletpapier en handdoekjes.

Все

Ничего

Her geldigimde bu tesisde kaliyorus tesis güzel temiz ancak sadece bir şeye üzüldüm gelmemize 2 gün önceden Booking üzerinden ricada bulunduk bizim seçtiğimiz oda iki ayri premium odadi büyük çift kişilik oda vermesini birde havalimandan saat 7 de erken geldik oda boşsa alabilirler mi diye ancak hemen Booking den önceden ödeme yaptığımız için kimse evet hayır hiç bir cevap vermediler nedense görüyorlar ödeme yapıldı iptal edemez diye fırsat bildiler geldiğimizde biz size cevap vermedik diye büyük yatak içinde ve erken giriş içinde 40 dolar aldılar günlük almaliri doğru ama ben onlarin cevap vermeden ödeme yapıldığını görüp fırsat bilmelerine üzüldüm

Localização excelente, conforto e café ótimos. Preço do hotel superou minha expectativa pelo lugar, vale muito a pena. Equipe do hotel excelente.100% recomendo para todos os hóspedes. Piscina e café da manhã espetacular.

Localização excelente, conforto e café ótimos. Preço do hotel superou minha expectativa pelo lugar, vale muito a pena. Equipe do hotel excelente.100% recomendo para todos os hóspedes. Piscina e café da manhã espetacular

تقريباً السعر

البعد عن كل شي

Very nice staff, quiet and clean facility and excellent value of money compared to the services offered.

Location as well

كل شي تمام

الموقع يحتاج سياره

ممتاز انصح به

يحتاج سياره

الهدوء وخدمة الطاقم والبوفيه الطيب

بعده عن بعض المناطق مثال تقسيم

We had a wonderful stay overall. The location was excellent, and the spa facilities were outstanding. The swimming pool was very clean, and our room was spacious, spotless, and extremely comfortable. The soundproofing was exceptional, allowing us to enjoy a peaceful and restful night’s sleep. We were also impressed by how friendly, welcoming, and helpful all the staff members were throughout our stay.

The only small suggestion we have is regarding the breakfast. Although there was a good variety of options, we felt that the quality of some items, especially the pastries, dairy products, and coffee, could be improved. A slightly smaller selection with higher-quality products would make the breakfast even better.

Бяхме там на спортно събитие, а хотела има директна връзка със спортната зала, което е много удобно.

The staff was welcoming Room clean an tu fitness center complet

Steam rooms and Sauna weren’t working the receptionist of the spa was really unfriendly barely speaking English at least the youngest one was a bit more helpful

Отель отличный. Удобно очень если вы приехали на соревнования расположенные рядом с отелем в Комплексе. Из отеля в Комплекс можно попасть не выходя из отеля.

Очень далеко от центра. Добираться долго что на машине что на транспорте.

My first night at the hotel was very pleasant. The receptionist was helpful, upgraded my room, and provided excellent service. The upgraded room was spacious and comfortable.

The following morning, I asked to extend my stay. I was offered the same room for €150, although I had paid €86 (approximately $99) the previous night. When I checked Booking.com, I found a rate of around $120 and asked why the hotel price was significantly higher. The receptionist explained that the $120 rate was for a standard room, while the room I was staying in had been upgraded and was therefore priced at €150. I understood his explanation but was surprised by the large difference in price and wanted further clarification. Unfortunately, the discussion became uncomfortable. During the conversation, the receptionist raised his voice and told me that he was speaking loudly because I was speaking loudly. I found this response unprofessional. In my view, customer service requires remaining calm, respectful, and solution-oriented, especially when a guest is dissatisfied or seeking clarification. While my initial experience was very positive and I appreciated the room upgrade, this interaction negatively affected my overall impression of the hotel.

Все понравилось 👍🏻 Удобное расположение рядом с Istanbul Complex. В отеле есть спортзал, бассейн и сауна.

The proximity to Complex Istanbul is fantastic, with direct access from the hotel. The room is clean and spacious.

The room was missing a tissue box and some of the small bathroom amenities that are usually provided, such as toiletries and other essentials

Hotel je čist. Soba je u redu, iako za cijenu noćenja bi laminat trebao biti čitav. Kupaonica je uredna i očišćena svaki dan. Doručak je vrlo bogat i ima izbora. Svaki dan se sobe uređuju. Hotel se nalazi cca 15-20 min voznje od npr. Grand Bazzara. Postoji Pub u prizemlju gde se moze pušiti, naručiti alkohol i pojesti fini burger, pizza, fries.....To ne mozete u drugim okolnim hotelima.

Osoblje nije ljubazno. Unaprijed je naplaćeno 6 noćenja za sobu i 2 osobe. Za dijete nam je rečeno 20,00EURa ukupno. Kada smo došli u hotel, tražili su 20,00 EUR po noći ne ukupno. Bili su jako neljubazni, taman smo ušli u sobu i inzistirali da odmah siđemo dolje platiti jos 80,00 EUR. Kada platte 1400 EURa unaprijed, nema potrebe da vas se izvlači iz sobe cim ste ušli, radi 80.00 EUR koji su naknadno obracunati, uz tretiranje kao ste kriminalci. WIFI je slab. Nema izbora TV programa na engleskom jeziku. Ručnici smrde. Wellnes- bazen je bio hladan, nema ogrtača s kojim idete na bazen. A najgore je što nema i ručnika na wellnesu, pa se morate vratiti u sobu po ručnik iz kupaonice. Obavezna je kapa za bazen. Morate ju kupiti i oni to naplaćuju 5.00 EUR!

Baby cot had bed bugs

Do not expect nice coffee. When i asked where i can buy an espresso(real coffee) , i was answered that the other restaurant opens at 11... Breakfast not impresive too. There is an omlet bar, but they do not speak english and i saw how a client ordered omlet and they served scrambled eggs swimming in oil

Чисто удобно

Спа закрывается в 21/00

كل شي ممتاز

Absolutely fantastic stay at TRYP by Wyndham Istanbul Basin Ekspres! The hotel was very clean, modern, and comfortable. The staff were professional, friendly, and always ready to help with anything needed. The room was spacious, quiet, and very well maintained. Breakfast was delicious with a good variety of food. The location is also very convenient, especially for airport access and shopping areas nearby. I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting Istanbul. Looking forward to staying here again!

There was small window and room was for handy cap

Everything was reasonable and satisfactory for the price. The breakfast was good, the spa was nice, and the room was comfortable.

The location and accessibility were somewhat inconvenient and costly, and there were no shops or restaurants nearby at night. In addition, the receptionist’s attitude was quite arrogant and unprofessional. Due to the disrespectful behavior I experienced, I decided not to extend my stay at the hotel.

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