Formback Thermal Suit & Apart vs Similar Hotels

Rooms need renovation: old furniture, sagging mattress, bathroom issues (broken fixtures, showerhead, lack of privacy on window) and doors not closing properly were reported.

Some reports of old beds affecting comfort; overall satisfactory.

Rooms described as comfortable and well kept; some note rooms are not brand-new for a 5-star but overall clean and comfortable.

Die Zimmer könnten renoviert werden; however, overall comfort mentioned.

Multiple reviews report hair in the shower, visible stains on cushions and general cigarette smell in the hotel—cleanliness clearly problematic.

The Spa center was very clean with lots of facilities.

Multiple reviews praise very clean rooms and pool areas; guests explicitly state overall satisfaction with hotel and room cleanliness.

Sauberkeit in termal/spa Bereich könnte besser sein.

Location and hotel entrance noted positively (good location, pleasant entrance) and parking is available (front spots + overflow), making location/arrival convenient.

Great location highlighted in several reviews.

Consistently mentioned as excellent — convenient for city centre, close to a mall and social areas; many guests highlight easy access to local services.

Lage ist gut; hotel distance from the city noise is appreciated.

Staff were described as friendly and kind in several reviews, though one review called out management as uncooperative and confrontational; overall service leans positive with isolated management issues.

Excellent service mentioned multiple times, including personalized attention.

Staff are frequently described as friendly, helpful and professional (receptionists, valet, manager offering upgrades), though a few comments note some reception staff can be direct or not very welcoming.

Personnel accueillant, particulièrement Mirna et Yasemin, offrant une aide utile.

Breakfast explicitly described as good in at least one review; no major negative comments about F&B.

Breakfast and dining experience received positive feedback.

Breakfast buffet praised as huge and varied; restaurant food described as fresh and tasty in several reviews.

Frühstück war sehr vielfältig und sehr gut; quality of food is appreciated.

Breakfast and parking amenities were praised, but some facility problems were reported (washing machine broken, TV replaced, missing shampoo).

Good amenities, including a thermal pool and spa noted positively.

Spa, thermal pool and large indoor swimming pool receive strong praise (therapeutic thermal pool); elevators, parking and other facilities also noted positively, though parking can fill up.

Good amenities including spa and free parking service.

Mixed signals: one guest complained about management seeking extra payment, but others felt the stay was pleasant—overall perceived value leans slightly above the target.

Some concerns about high extra fees for certain services.

Generally good value for stay and breakfast, but multiple guests flag spa/Turkish bath services as overpriced compared with traditional local options, lowering perceived value.

For the overall experience and service quality, considered good value.