Dar Hayder-la Medina

Los dueños son muy amables y el personal muy atento

El baño no estaba totalmente limpio cuando llegamos, tenía pelos de visitantes pasados, el inodoro perdía agua y debíamos que pedir el papel de wc todo el tiempo.

The hotel's historic style and old architecture are very beautiful but the shocking lack of professionalism completely ruined the entire experience. During my stay, I left a pouch in the bathroom containing cosmetics, hair products, and accessories worth about €60-70. When I returned, the bag was missing. Since no staff was available on-site, I had to message them through Booking to ask for explanations.The next day, the manager admitted that the cleaning staff had thrown the bag away, initially making a spontaneous reference to the exact spot where I had left it. However, the following day, their story magically changed: they began claiming the item was found directly inside the trash can, denying their previous statement in a desperate attempt to shift the blame onto me.To make a serious situation even worse, they put on a ridiculous show regarding the compensation:I was initially promised a 20% discount by the owner as a partial apology.At check-out, this discount suddenly turned into an offensive 2% (a mere €13), with the staff claiming I had misunderstood.While there may have been a genuine communication breakdown due to the language barrier, the way they handled it was a complete mockery. To top it off, the manager had the absolute audacity to question me and ask exactly how much money the items inside the bag were worth. Yet, despite asking for the value, they let me check out the next day without giving me a single euro back or offering a word of further apology.On top of the dishonest management and rip-off pricing, the room conditions were completely unacceptable: the sink was broken, and there were cockroaches in the room. No matter how nice the building looks from the outside, it is absolutely not worth the money they ask for (they put double price just for adding one extra bed). I have traveled extensively in Tunisia and have never encountered such a total absence of professional ethics, hygiene, courtesy, and respect for guests.

Very welcoming, comfortable bed/room. Felt spoilt by the breakfast options/personal touch.

Exceptionnel, le bâtiment est magnifique, encore plus beau en vrai qu’en photos, équipe aux petits soins, propriétaire accueillant

Dar Hayder is a beautiful house in medina. It was very calm and quiet when I was there and the staff were very friendly and helpful.

Une maison hors norme. Un raffinement rare. Les amateurs de salles de bain et cuisine blingbling peuvent aller voir partout ailleurs. Ici il n'y a que l'essentiel. Le confort est celui des yeux, du coeur. La maison d'un homme qui pense que la beauté et la grâce sont l'affaire de tous et destinées à chacun d'entre nous. Le garçon qui vous reçoit est à la hauteur de ces espérances. Jamais obséquieux mais une réelle gentillesse, bienveillance. On ne se sent pas bien dans la maison Hayder, on n'a rarement été aussi bien. Confiant du monde. C'est une école de philosophie. Merci mille fois à tous les deux. Il est évident qu'on se reverra. Votre maison est la porte d'un orient fantasmé et pourtant bien réel.

Personne ne peut évaluer la gentillesse

Palais splendide et authentique. Accueil d’une gentillesse absolue, attentionné, réactif. Magnifique mobilier. S’adresse aux voyageurs désireux de découvrir de la beauté et spécificité de l’artisanat et du mode de vie des grandes demeures de Tunis.

Splendid room. Friendly reception from Abdslem

Breakfast is pretty minimal and could certainly be more varied. The location isn't great - further from the centre than we expected and we were advised we should take a taxi back after dinner

É um maravilhoso palacete do fim do século 18, com muitos elementos originais. Possui uma atmosfera de autenticidade histórica, sem parecer apenas um cenário. A calefação funcionava bem, e como eram frios dias de início de primavera isso tornou o ambiente aconchegante. O sr. Hayder é muito simpático, atencioso e conhece muito de Tunis e da Tunísia, nos ajudando a organizar e otimizar nossos passeios. Ele nos recomendou por exemplo visitar Bulla Regia, que não estava no nosso roteiro original. Destaque também para Abdssalem, sempre atencioso e solicito. Foram flexíveis em servir o café da manhã mais cedo quando precisamos.

O café da manhã é ok, mas pode melhorar em variedade (como incluir frutas).

The breakfast had a decent spread.

The location is a bit out of the way from the Medina. the street outside was dirty. Inside, the place felt pretty grimy and dark. the rooms were dirty with bugs and musty sheet. The lighting was either poor or painful florescent.

Être dans une authentique demeure du 18ème avec des carreaux magnifiques ( comme au musée du Bardo ),dans une ruelle calme mais dans un quartier agréable tout près de la médina. Et surtout la grande gentillesse de notre hôte et sa disponibilité. Grand petit déjeuner, tunisiennes et très copieux .

Vu notre âge et nos genoux ,les escaliers sont un peu difficiles, surtout pour profiter de la terrasse ou la vue est magnifique ,!!!!!

Hübsche Unterkunft mit sehr netten Personal in guter Lage

I padroni di casa molto simpatici e ospitali, sempre disponibili a soddisfare le nostre richieste

Endroit charmant, décor magnifique, amabilité du personnel, situé près de la Medina

Ce n’est pas le quartier le plus propre, mais il demeure sécuritaire malgré tout.

Beautiful building - arrival felt like coming straight into a museum. Abdslem and all staff were so lovely and welcoming too and made arriving in Tunisia so great. Without a doubt the first thing I’d look to do when visiting Tunis again would be booking here. Also breakfast was terrific

L'emplacement est parfait : dans la médina, mais légèrement à l'écart des souks (à 5-10 minutes à pied), et donc très calme. La maison est fabuleuse et dispose d'une terrasse panoramique d'où l'on peut voir presque tout Tunis et au-delà. Le petit-déjeuner est servi dans un salon magnifique et joliment décoré. Le personnel est d'une gentillesse et d'une serviabilité exceptionnelles.

Beautiful historical Dar. With great rooftop. Neighbourhood was very nice, walking distance of say 20 min to Medina. Nice staff, I felt at home.

Everything was amazing! We loved the buildin, the neighborhood, the owner and the stuff. We will definately come back to this wonderful place as we felt like home.

La struttura e spettacolare, il personale disponibile accogliente e molto gentile.

Le lieu est magnifique, authentique. Il est très bien placé pour visiter la ville et il est au calme. Attention pour les déplacements, utiliser le site indrive pour accéder aux taxis. M Hayder et le personnel sont discrets mais très bienveillants.

Struttura molto caratteristica ed accogliente in stile locale. Personale gentilissimo ed accogliente Terrazzo bellissimo ed accessibile

Stanza piccola con bagno diviso da separè (bellissimo, ma inefficace) senza finestre, bagno mal funzionante, senza alcun necessaire. Letto molto rigido ( ma in stile tunisino) Nel complesso molto costosa per i servizi offerti

Magica atmosfera in un palazzo storico vicinissimo alla medina Bellezza strutturale e architettonica in ogni angolo Se volete un soggiorno reale tunisino questo è il posto per voi non la solita stanza in albergo fredda e impersonale., reception cortese e disponibile Un terrazzo dove si vede tutta tunisi Ottima colazione abbondante e varia Ottima limonata in una sala incantevole

Nulla

Bellissima casa tradizionale

Classic ,

Aircon tidak sejuk

Une maison d‘une grande beauté. Tout y respire l’authenticité. On se croirait dans un musée. Mais il ne faut pas s attendre à un service comparable à ce qu’on trouverait dans un hôtel.

Staying in such a historic place was a really special and unforgettable experience.

There were a few things that left us feeling a bit disappointed. The room didn’t have a trash bin, and the one we stayed in was quite different from the photos on Booking.com. When we asked, the staff said the pictures were just for reference, I can understand, but the way the images were selected felt a bit misleading. Although the receptionist was kind and easy to communicate, we were surprised when he smoked right in front of us without asking. There were also no towels in the room, and when we asked for them, they smelled strongly of cigarette smoke, which made me a little sad. Later that night, the receptionist seemed to be having a private phone call in the patio area, which was a bit noisy. Considering the price, it didn’t really feel like staying at a hotel. I tried to think of it more as visiting a historic private home and being a guest, rather than expecting a hotel experience.

Very pretty common areas and rooms, very friendly and helpful staff, plenty of hot water, not too far from the centre, and fairly priced.

Attention to detail was lacking, could benefit from better cleaning, breakfast left much to be desired.

This is the most beautiful place to stay with exquisite traditional design features. The breakfast is perfect and served in the beautiful courtyard. The staff are incredibly helpful and friendly and went out of their way to be of assistance.

Unfortunately, the location is difficult to find - not even taxi drivers have heard of the road and there is no signage. A kettle in the room would have been appreciated.

Beautiful traditional Tunisian residence in downtown Tunis, walking distance from the city center. Extremely helpful and polite hosts. Rooms are simple but clean and functional. Breakfast was simple but good.

The staff were really welcoming and helpful. They were happy for me to check in at 9.30 pm and have breakfast early one day so as to be ready for an excursion. They explained that a TV company was filming at the dar all week and I had the option of moving to the other property they run if I wish. I chose to stay put. I can still hear the director saying, "Action!" The staff gave me a lot of useful information and arranged excursions for me to the spectacular Roman sites at El Jem and Dougga. That gave me the chance to see a lot more of the country. Youssef and Zainab were my guides for both trips, which were very enjoyable. The dar is located in the medina-Tunis's old town. When the TV cameras weren't running in the evening, it was really peaceful and quiet. Some of Tunis's historic sights, such as the royal tombs, are a short walk away. There are several restaurants and markets within walking distance. Tunis's 'new town' is a 25 minute walk away through the medina; the Bardo Museum and Carthage are further away. The views of Tunis from the roof terrace were great! A very big 'Thank you!' to Khaled, Omar, Youssef, Zainab and everyone else for making my stay so memorable.

I think visitors should know that the dar doesn't serve a massive continental breakfast. The croissants, eggs, yoghurt, biscuits, bread and coffee were fine for me. It didn't matter anyway-most restaurants I visited served meals in very generous portions, so I was soon full up. I slept OK but the bed was quite hard.

The atmosphere of the place

WIfi

Excellent location. Stunning historical building. Beautiful rooms. Quite rustic so dont expect five star furnishings. They offer sarongs instead of towels. The wifi is terrible but its worth it to say in such an amazingly building and stunning rooms. Staff are excellent. Use of small kitchen to make tea if you want it. Great location walking distance from medina sites.

Your experience in this place highly depends on the room you get and the person that receive you. I changed to a second room after a horrible first night. Everything was great. Comfy bed and warm. The other staff was very kind and very helpful.

First night was a nightmare. The room stinks and super cold. The staff that received me was not that willing to offer help and had certain degree of passive aggressiveness. Horrible:(((

Boiler problems caused us to deal with a situation that did not have consistent hot water and heat.

The guys who run the property were very kind, they helped with everything and gave suggestions. The villa is historic and well kept, the room was spacious and clean. The breakfast is rich and we liked it a lot. Absolutely recommended

It is different and interesting, but the cleanliness has much to be desired, the area is dirty. However, the staff are excellent and super friendly.

Very beautiful, traditional old medina house. Fantastic, friendly and efficient staff. Good breakfast with croissants or pain au chocolat, good coffee and tea, fruit juice, bread and jam.

We were given a single sheet on a double bed so it was not wide enough for 2 people. The bathroom was not completely clean - there were hairs on the floor and around the basin. It would have been great to have more light on the roof terrace so we could have been up there reading after dark.

Otroligt fin pärla. Underbart rum i traditionell Tunisiskt medina-hus och med fantastiska gemensamma ytor. Väldigt trevlig service, bra rekommendationer på restaurang mm i närheten, god frukost med helt färskt bröd från bageriet intill. Det enda som var lite skakigt var wi-fi.

Lovely staff all around: Omar, Khalil, Mohammed and Yasmin were really helpful, nice and friendly. Welcomed us, gave us tips and helped us with whatever we needed. The breakfast was delicious (especially the croissant with dates!) and there was always water available. The house is incredible and rooms are super well taken care of.

The only thing it would have been nice to have was a mat in the bathroom. But that is a small detail.

The hotel is in a central position, but one side street, so it is very quiet. The building is just gorgeous. Some of the rooms have four poster beds or beds with a carved and painted wooden frame. There is a very big main room to hang out if it is too hot to lounge on the various terraces. At breakfast, all the guests share a table, so it is easy to connect.. I was very lucky because I met very nice and amusing people during my stay. Finally, at times, there is a lot of fun stuff going on at the hotel, from yoga on the roof to clay workshop and cooking classes.

Lovely 300 year old building. Roof terrace with a view of the city. Very quiet. Slightly away from the centre but quiet because of that.

So beautiful, so elegant, just looking like a wow

All perfect

The worse experience ever in my life . In this manipulative hotel .After they agree to change my date of booking when I reach Tunisia they told me they can't and then when I called and my Tunisian friend try to call they closed the phone on my face and their faces . Never come. Check google reviews. Learn how to be honest and how to deal with customers

It was a beautiful place in the upskirts of the medina. It was very clean and the breakfast was really tasty. I have to give a special mention to the staff that worked the day we arrived and the next one because they were really friendly and helpful.

Dar Hayder is like a little gem hidden on the outskirt of Medina. Beautiful inside , gently renovated to preserve amazing history of this place . Very easy go get to and from, friendly helpful staff, when we stayed place was very quiet but when we needed a help there was always someone there. Lady who looked after breakfast and in general she clean the whole place was very friendly and accommodating. When we asked her if we can east outside, she with a smile on the face moved our breakfast to the outside space. Highly recommended.

Perfect madam Radia was an absolute star, incredibly gentle kind and friendly! She made me feel at home all the time! Thank you to her! Also the other staff were very supportive and friendly, Khalil and Mohamed-Anis!

Staff was friendly, amazing rooftop, breakfast was nice, beautiful house, 10 mins walk to Medina

The room wasn’t very clean and location not the nicest area in Tunis

Una struttura unica in un palazzo storico, davvero incantevole e con una splendida terrazza panoramica su tutta la città.

This is a fantastic and unusual house to stay in, which rapidly became a home due to the kindness and consideration of the staff. The roof terraces are amazing and the decor unforgettable. We liked the area, with a variety of shops and market.

The Dar is a hugely impressive interior but needs some renewal works to fulfil its potential. It does require some modernisation to meet contemporary expectations, however it posseses an outstanding atmosphere.

Khalil greeted me and helped so much during my stay! Khaled, the owner, helped find and call places. Really enjoyed the calm elegance and felt like being in a home. I’ll be back inshallah

The location is pretty nice although it was hard to find at night and not really in the nicest part of the Medina. The place itself is absolutely beautiful!

The bathroom wasn't clean; the toilet had clearly not been cleaned after the previous guests, and the shower wasn't draining.

Nice and helpful staff. Small but tasty breakfast!

Nothing

Dar Hayder is a beautiful place near the old medina. Very quiet. Friendly and helpful staff. We had a nice stay.

Despite its beauty and cosiness the room looked somewhat outworn. Breakfast is basic and the internet connection is terrible (although that's not a big issue to us).

It is a very nice old house near the Tunis medina. The court, hall and bedrooms are well conditioned and with an exquisite decoration. The house is comfortable, the staff at kitchen is kind and efficient and the breakfast is good. All is adequate and good, but...

... but one of the members of the staff betrayed our trust and cheated us without no need to do it. When we paid him for the stay (he said to pay only to him the first day), he said he has no change and he would give us at evening. The next day, he tell us they would give the change next morning, since he could not have it before. The second day, nothing: he wasn't at the house. As we have to leave Tunis, we did explain the situation to other member of the staff, but he couldn't do nothing about it. And, at the end, this change were... 7 TND, maybe 2 dollars: a pittance of no importance, but it was not a question of money, but of deception and a bad attitude. Because of the fault of this man, the opinion about the hotel has changed radically. From two splendid days at the house, we left it absolutely dissatisfied. It has been a pity. If you there, neithe pay the first day nor accept a delay in the return of change.

Beautiful old Tunisian style house with a magnificent view from the rooftop. The staff was very kind and flexible.

The WiFi rarely worked, but good quality when it did work.

You’d treated like a prince

The WiFi isn’t reachable from room

Great old building. Its lovely and a unique experience to live in an old manison in the medina. Great cozy common areas, nice rooftop with 360 degrees city room. Room was basic but ok, not luxury room. Good lightening from lamp at bedtable. Price for a historic house reasonable. Great breakfast in historic common room. Very friendly owner and also very nice guy from night shift who helped me to get a taxi to airport Easy to find with google map

For internet, I had always to get signal of wifi at rooftop, thereafter it worked in common area but not in.my room which was a bit away from common area. Takes some time (30 min) to walk to city ,(avenue Habib Bourghiba), must walk through the basar or otherwise even longer walk along the street. Basar is very dark at night in some corners. But owner said its safe in the empty and dark basar at night

The location is not safe at night and is run down and full of rubbish. This was the only negative thing about the hotel. The hotel and staff were exceptional and so accommodating. 👌

Was like staying in a museum. Wonderful tiles and stucco.

Dodgy street situation.

Ancien palais, l’endroit est typique et agréable. Néanmoins, si vous ne prenez pas la suite mais la chambre la plus économique vous serez déçus ! On nous a quand même laissé le choix entre une minuscule chambre sans grande intimité phonique et une chambre à l’écart avec deux lits simples et une salle de bain très rudimentaire. Il a fallut demander beaucoup de choses… Pas de serviettes, de savon, de clim, de wifi… Bon petit déjeuner. Terrasse sur le toit très agréable avec vue à 360 sur Tunis (mais vous ne serez pas seuls !). Attention si vous êtes véhiculé, c’est très compliqué de se garer dans la vieille ville… Décevant, nous attendions plus de magie dans un endroit pareil.

The staff are generally very nice especially the maid preparing breakfast to us, she is very attentive. The properties is inside an alleys, you may not able to park the car in the alleys, someone with very high skill in maneuvering car in alleys may find it ok. The wifi is not connected to our room, it serves in the common living room where you have breakfast. Also, you need to ring the bell of main door to gain entry, it is not common to other dwelling.

An absolutely beautiful hotel just outside the medina. Lavish walls, lavish surroundings and an amazing rooftop. While the WIFI wasn’t the best, the staff were caring and helped us out with our stay enormously. Would recommend to anyone who wants to spend their time in Tunis in a beautiful, old, grand house.

WIFI and toilets could have been slightly better, but hey ho.

Great location for a stay in Tunis! A close 10-15 minute walk to old Medina. Gazzi was a fantastic staff member helping us to book transportation and day tours.

The building itself of gorgeous and the staff were very warm, welcoming and very friendly.

Dar Hayder is like a museum! Aesthetics, furniture and decoration are perfect. The hotel took into account a food allergy of one us and adjusted kindly the breakfast. I wish I visit again this beautiful place.

Locarno is fabulous for the Medina & exploring Tunis Our host Khalid was beyond wonderful He advised us where to visit what to see where to eat and was so helpful Youdsef the taxi driver from airport and then later further on our trip was so kind helpful & caring a total delight! They made our trip exceptional! The hotel is amazing just fabulous in style, history and comfort best sleep ever on a historic palace Breakfast is generous l, loved the eggs Everyone is do fried just enjoy And thank you

Nothing it’s amazing a real treat

Very nice Tunisian style interior with unique room layout and good air conditing, simple but delicous breakfast, friendly and helpful staff, strong wifi, rooftop with scenic view of the city. Very quiet. Overall a very pleasant stay.

The hotel may be a bit hard to find (located on a small street with only a small sign), location is not ideal, but still only 15 minutes from the medina.

A beautiful and traditional building with gorgeous relaxation spaces and rooftop

the house is a mansion, precious for wall work, roof work, tiles and floor. it's a jewel, I hope tourist could enjoy the silence at sunset in the patio. just amazing, a jump in the past recommended highly.

unfortunately the guest house is located in an area that now is a bit deteriorated. the area is ancient, there's a strong heritage, but several building have been left to degradation. streets are dirty stinky full of rubbish.

Nice historical hotel with very helpful and nice owner. Really welcoming

The beds are a little hard.

Dar Hayder is an exceptional and lovingly restored palace right on the edge of the Tunis Medina. From the exquisite tiling to the exceptional welcome to the delicious evening meal we had, this is the sort of place you hope to stumble upon but rarely do. Jamil was a wonderful host, clearly passionate about his place and keen to share stories about its history. What a treat. (And they were very happy to have our baby there too!)

Lovely building. Great rooftop views of Tunis. Breakfast was excellent Very clean

Bed was too hard Bathroom very small Quite cold at night but we were there in April.

The room was big

The breakfast was really poor. In a country were you can find the best fresh orange juices they serve you the cheapest juice from the super market. Also happened with the coffee, they made a horrible brevage and its a really easy thing to find everywhere outside the hotel