Hotel The Royal Krishna

Everything

Service with smile

NA

Located perfectly

No hot water Had to be requested and still was never hot No essentials No toilet paper Or extra towels

Location and cleaning

Washrooms not good

Location and food was good. Room is satisfactory

Staffs are not so professional.

Location - Best Possible, Room Size - Big Size Rooms, Overall it was a good experience. The staff was cordial and welcoming.

Towels in Washrooms were OK, could have been better.

Nice stay at the property.

The stay at this hotel was very nice. Spacious rooms and were neat and clean. The food we ordered was also delicious. And the staff was also polite and cooperative. Highly recommend 👍🏻

This hotel has a prime location. We enjoyed our stay at this hotel. Very spacious and comfortable rooms. We ordered Jain food and it was prepared just like home. Perfect for family stays.

The location wasa great. The hotel manager was very friendly and tried to help best way possible. Hotel porch and entrance were big and grand.

The heating in the room not not central which I would have expected at this cost. The linen in the room was not fresh and resused from last customer. The bathroom did not have shower and instead had indian style bathroom with bucket. Again at this price point of INR6000, I would have expected better amenities.

I recently stayed at the hotel the royal krishna Katra and had a wonderful experience. The location is incredibly convenient, especially for early arrivals or late departures, as it's situated right next to katra bus stand and yatra parchi counter. The rooms are spacious, offering fantastic views, which made our stay even more enjoyable. The food quality and taste were impressive, with a special mention to restaurant. They made sure all our requests were taken care of and went the extra mile to provide fresh meals for the kids. There attention to detail truly enhanced our dining experience. A small area for improvement would be to speed up the service a bit, but overall it was a minor issue in an otherwise flawless stay. I highly recommend staying here if you're visiting Katra. Great location, comfortable rooms, and excellent service!

Location only

Very bad staff, too much charges, lot of difference in online vs offline charges, bad quality breakfast, room not so clean, need to call everytime for hot water.

Location and hospitality

Need to improve upon Breakfast options and food

Good location, neat and clean

Bathroom doesn't have stands, not properly designed. Food was average not so great

So many cockroaches are there in hotel rooms and we have asked for the cleaning but still not done of

After maa vaishno devi darshan we have taken lunch in the Restaurant but my two kids and my wife got food poisoning during my flight from Jammu to New Delhi and in flight they are bomating much loose motions are there and after landing the at delhi airport terminal 2, they all are admitted to the Maidanta hospital branch just near at arrival gate, my family are got very serious condition and just we got discharge after drip and injections medicine of everyone. My wife Preeti Lalan and my two son Aaron Kumar and Dakshit Kumar got very serious condition after having the lunch of this hotels. Hotel staff behaviours are also not good and even after so many talk they have not provided me GST invoice. So kindly take it seriously and we are going to take some police action against the Hotel now

Location and room

They were not true to commitment of transfer to assigned place. And gave lame excuses.

The accomodation was fantastic, super clean, airy and close to everything. Staff was quite friendly and approachable. Rooms were spacious and I will prefer to stay with them again.

Centrally located

Breakfast

Excellent property with husge room size. Staff is really supportive and hotel is placed in the midst of central market and few feets away from Vaishno Devi shrine board and RFID card center.

Food was good

Room was not Hygienic...all towels was not usable

I recently booked a stay at Hotel Royal Krishna in Katra for my parents during their Vaishno Devi trip, and we were extremely pleased with the overall experience. The staff at the hotel were very courteous and helpful. My parents aren't very tech-savvy and had trouble connecting to the WiFi, which initially prevented us from communicating via WhatsApp. However, when I called the front desk, the staff went above and beyond by going to my parents' room, connecting their WiFi, and ensuring they could make a WhatsApp call. I truly appreciated their efforts! The hotel's location is another major highlight. Situated very close to the main market, it offered easy access to shops, and restaurants, and other amenities. This proximity allowed my parents to explore the area comfortably. Additionally they provided the pickup and drop off to the Helipad. Thank you very much to Hotel Royal Krishna, for sure, I will stay with you again in future!

location

There was no facility. Air conditioning was not working not working most of the time. shower drainage was blocked.

Staff was Courteous and Helpful

Internat was perpetually down which was a minus. The bathing water was never hot, it was always lukewarm

Cleanliness

It was expensive without breakfast.

Location of property is good

Everything is good

It’s location as very close to yatra ticket counter and ambience as it’s a new property

The bathroom floors were slippery with no mats.

The location of property is very near to Katra Station and Market place. Hotel had drop facility till Starting point I.e. Ban Ganga which was very helpful. Staff was very courteous and property was well-maintained.

Good and clean

Property is right in the middle of market and ban ganga, staff is very nice and so is the food

Spacious room, cleanliness and staff

There was some issue with the breakfast, it actually made everyone of us sick

Breakfast was pretty good; good variety and prompt service

1. The room had a window which opened out to the hotel pipelines. Didn't matter much because we were out most of the time...otherwise would have asked for a change asap... 2. Small roaches in the room.....unacceptable

Breakfast was great, Rooms were of good size. Rooms were clean, hotel staff was friendly. Free services to Badganga drop-off was provided. Overall experience was good

The staff was helpful but property doesn’t meet 4star standards.

Shower cabinet was poorly built. Bathroom wasn’t clean when we checked in. Room service was poor. Beddings looked old having holes.

rest all are fine

cab driver was very rude at my child for 2 minutes delay at ban-ganga pick up

Location, food

Facilities - power backup was choppy, exhaust didn't work in our restroom

Location was fine as it is on road.

First of all when the light goes off they do not have enough power backup to run the AC. I mean if I have to sleep under a fan the whole night then what’s the point of going to a four star hotel. We all were sweating the whole night and could not sleep. Even the generator was turned on when I called them after half an hour of sweating. They replied that they are going to turn it on. No body comes to the hotel, it’s completely vacant so they don’t care. The TV in the room is just for display. Only one news channel works that too interrupted. They keep on saying they will get it done but nothing happens. They do not go by the booking done on the website by saying that there is no booking though they have the booking details. So I paid the onspot charges and when checking out they told me about having booking. The hotel stay was total waste of money and should not be booked as they do not have any facilities. On complainting to the GM of hotel, he rectified that such bad things happened in front of me but not a word of apology came from him. Rather he firmly asked for extra charges as the person available when we checked in was off duty and the current one said he told the wrong charges. Our breakfast was included in the paid price but he did not informed us and we got to know when we were checking out. Completely no to this hotel Royal Krishna….

Location Staff politeness Room service Restaurant facilities

Facilities management for room maintenance needed on a proactive daily basis. It got adequately arranged on call basis. Hotel must add more photos to advertise/inform travelers about its value.

The hotel is clean. Rooms are well maintained. The staffs are well behaved. Location of hotel is also good.

Nothing to be mentioned

Location and room size

Frequent power cuts. No proper power back up and hot water facility worked was not on 24 hrs

Super location. Good hotel.

sab mast

aisa toh nhi tha kuch

mast

aisa toh kuch nhi

Good location. Clean hotel. Very responsive reception staff.

Need to improve on room service time.

receptionist staff was very rude. they were very unprofessional. also, im pissed off with booking.com also as i have selected breakfast included option but in voucher it was not included and we didnt get the breakfast. pathetic and its almost cheating. Not sure how to contact booking.com.

they shoul know how to spak politely and how to guide the guests properly.

Best was the location and the room size for a Family Suite. Food was good and so was the restaurant staff, although they were a little slow with the service.

The Hotel and reception staff were not up to the mark. A refrigerator, safety lockers, hair dryer are quite basic amenities with a 4* property. We had to request the same. Although they provided whatever was available. The worst part was the ACs were not supported by the generator. It was extremely hot in the month of June without the AC. This is not what you expect out of a 4* property. Hygiene was another issue specifically with the toilets. Insects, bugs and cockroaches were crawling freely.

Centrally located. Very good location. Spacious rooms. Good for group stay.

The linens were torn. Complimentary water bottles were very few. Tariffs without breakfast should also be available.

Pawan at Front office and entire staff were friendly and helpful.

WiFi was slow

location

washroom was not clean.

Location of the Hotel

Cleanliness and quality of food was poor

The property is located in proximity to the Ban Ganga checkpost and offers complimentary drop off. The Rooms are spacious and the food delicious.

The Room's telephone was non functional and wasn't repaired or replaced in two nights of stay. The staff could have been more pro-active.

Excellent staff and service!

Nice clean and good customer service. Good location and well maintained.

Washroom little massy. Because shower water drain out.

Location was good.

No proper cleaning. No hygiene was maintained in hotel rooms. Linen used was very unhygienic.

The rooms, bathroom we’re pathetic!! I had to call the reception thrice, Ac not working, fridge not working

Staff was good and very helpful. Although I did not have dinner and breakfast in my package it was added by the hotel free. Thank you

Felt expensive for triple bed.. My booking said city view, however there is no view in room 2012. Cleanliness is an area of improvement (mainly the wash room). Assuming people complete the darshan and return early morning, some flexibility or late check out should be provided as people are exhausted.