Puma House

Muy completísimo en todo sentido, el personal dispuesto a responder tus inquietudes. Se sintió muy cómodo el lugar !

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Es un lugar muy acogedor, limpio , tranquilo y muy cercano a todo. 100% recomendado.

Nada

It was comfortable, clean and accessible to the main part of town, also loved that they had universal plugs

Sort of antiquated decor

Si calidez, el personal súper amable y familiar, estaba muy limpio y cómodo todo el lugar y la habitación. Una excelente ubicación.

Доброжелательные старательные сотрудники. Уютно, хорошее местоположение

В зимний сезон, с большой нагрузкой на отопление, сложно рассчитывать на несколько теплых помывок подряд:-) надо ждать теплой воды второму

一切都很好，房间很暖和，厨房也很好。有一件特别感动的事情。我使用信用卡用比索支付了房费，后来我得知只要支付美元现金，就能免除19%的税，但是我已经支付比索了，老板慷慨地退还了我的比索，使我得以用美元支付，我觉得老板人很好。另外提醒大家，如果有人要参加百内一日游，千万不要在网上购买门票，因为不需要。我不知道这样，所以我多付了冤枉钱。'住宿还提供饮用水这也非常好。

淋浴水有时候使用的人多需要等一下，因为需要一点时间使水再次变热。

El interior de la casa era cálido, las instalaciones estaban bien cuidadas y el personal era súper simpático y al vivir en la comuna tenían respuesta a cualquier duda sobre la localidad

Estaba un poco alejada del centro, pero al ser una ciudad pequeña no se notaba mucho ya que está todo cerca

Atención del personal.

Decent cheap place to stay in Puerto Natales

Bedroom was a little small.

Equipe super atenciosa, camas confortáveis, limpeza excepcional. Estava viajando sozinha e me sentir super confortável na hospedagem. Melhor custo beneficio possível.

The owner and his family were lovely! The hostel was in a great location, close to a lot of restaurants and shops Nice kitchen area and cool interior

The younger staff member with the beard, said his name was Jonathan, kept pushing us to book the mirador base hike through him. He stated that the tours were all shut and we had to book through him (asking us for passport numbers etc) We felt a bit put off by this so we went by the tour guide (after having to repeatedly ask the name from Jonathan) who were still open for another hour and more than willing to accommodate us. Strange guy!

Le petit salon et la cuisine.... cosy.

L espace douche et toilettes

La chambre très sympa et confortable, l’emplacement, le fait de pouvoir se faire à manger aussi et café disponible

Certaines personnes assez bruyantes dans la zone commune mais cela doit dépendre …

La cuisine est super, tout le nécessaire. Les douches sont très bien. Confortable. Petit mais cosy, plus tranquille

Great location and very friendly staff.

Only negative was my room only had a tiny window facing a wall, so was very dark. But it was very comfortable!

Personal muy amable y dispuesto a ayudar, dando buenos tips y opiniones respecto a que conocer y lugares donde comer, muy buena ubicación a buena distancia del centro y del terminal de buses

They cancelled the reservation same day of my arrival

Staffs are very helpful. Not far from the downtown.

Room was very small for 6 pp, don't have enough spaces to put personal things.

Très confortable, cuisine, plein centre ! Au top

Todo bien, el host super amable me ayudó en varias ocasiones.

Para el conocimiento de las personas, si es su primera vez viajando solos y se quedan en un hostal, tengan en cuenta que al compartir la habitación con más personas deben ser muy pacientes ya que la habitación compartida puede llegar a ser algo ajustada.

Très bien! Cuisine bien équipée et propre. Pareil pour les chambres !

excelente atención!! gente muy linda en especial Jonatan, quien me hizo sentir como en casa. las instalaciones están muy limpias y cuidadas. Me gustó mucho la tranquilidad del lugar y lo bien que funciona el WI-FI. sin duda una estadía excelente

Nice place. Small. But got the job done

Room was so hot

Es muy cómodo y bien ubicado, el personal siempre predispuesto a ayudar. Todo de acuerdo a las fotos.

Nada

Had a homey feeling to it. Was warm and comfortable. The kitchen area was well laid out so multiple people could be in the space, and the back yard was a nice place to sit and enjoy the sun.

Was a very small house so meant that the noise travelled from the communal areas. They have quiet time from 10pm though that was not enforced. It is only a problem if your getting up early for a hike.

Muy buena atención de sus anfitriones. Ubicación muy céntrica. Habitaciones calefacciónandas. Disponibilidad para dejar bolsos luego del check out. Agua de duchas calentita

No depende de los anfitriones, pero estuve en habitación compartida y extranjeros demasiado ediondos, por más que se ventilara la había y realizaran aseo. Baños tratados con poco cuidado por parte de los huéspedes, los dejan cochinos, los tapan. Admiración a los chicos que deben hacer aseo.

O atendente, jonathas é muito atencioso, e explica tudo com carinho, muito bom

Amabilidad en recepción, entrega de información clara y buenos datos para ir de visita. El alojamiento siempre limpio espacios compartidos bien equipados

Super fijn hostel met een ruime keuken, fijne bedden en heel vriendelijk personeel. Aanrader!

Nice and friendly staff, there was ready to answer all questions we might have. Great kitchen with possibility to make breakfast and dinner.

lo acogedor que es

Hostel for hikers, clean, comfortable with a good kitchen and quiet but good vibes, no problem leaving our bag at whilst we did the o-trek and appreciated that we knew we were coming back to clean cosy hostel with a great shower after the trek :)

Nothing had everything we needed

Cosy hostel. Kitchen access and decent location

One of the members of staff was a bit dictatorial and hard to relax around

The hostel is nice, small and cosy. We could left smaller backpacks for one week while doing the O trek in TDP (free of charge). They were super nice for waiting for us to check in at 10 pm.

Beds are too soft.

We really enjoyed our stay here. It was cosy, beds were comfortable, super clean and friendly staff. Kitchen was well equipped. We were surprised that they made our beds perfectly everyday which was nice to come back to in the evening and we weren’t expecting that from a hostel. Would recommend.

Sehr nettes und hilfreiches Personal, Unterkunft sauber, gute Lage, für ein Vierbettzimmer alles okey

I had a great stay here. I arrived quite late but the staff stayed to welcome me. The rooms and beds were very comfortable and the common areas were really nice. The bathrooms were also really clean. I would definitely stay again and really recommend.

N/a

Todo bien, el anfitrión Jonathan un 7, para los que les gusta el Ciclismo arriendan Bikes.

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Le personnel est sympa ! L’emplacement est super ! Super bien équipé !

Good value for money. Stayed in private room. Good sized room to pack all hiking gear. Kitchen was good. Recommend for staying prior and after W/O trek.

The location was not far away from the bus terminal if getting there on foot. N

There was only one dining table for six people in the kitchen. Some people kept sitting there chatting even after their meal was finished.

Emplacement (dans le centre, a 10min du bus) Stockage gratuit des affaires pendant le trek Location d’equipment pour le trek Propre Calme Petite extérieur sympa

Sehr freundliches Personal, ich hatte vom Café schräg gegenüber eine Lebensmittelvergiftung und man sich lieb um mich gekümmert. Ausreichend große Küche und gutes WLAN. Ich hatte Probleme, in das Hochbett zu kommen und man hat mich freundlicherweise anschließend in das untere Bett gebucht

Die Leiter am Hochbett (zu wenige Sprossen) und fehlender Schutz zur Seite

Genial, el hostel muy bonito y comodo, el personal super amable y pudimos dejar las maletas en el alojamiento sin coste. Un detallazo. Repetiríamos sin duda.

Nada a destacar.

Gemütlichlicher Ausgangs- und Rückzugsort für Besuche des Nationalparks Torres de Peine. Sehr nette und hilfsbereite Mitarbeitende. Gut ausgestattete Küche. Kaffee, Tee, Haferflocken stehen für alle frei zur Verfügung. Gute Lage, Zentrum und Busbahnhof in der Nähe. Gute Bibliothek mit Chile Reiseführern in verschiedenen Sprachen. Gepäckaufbewahrung während der Aufenthalte im Nationalpark.

Warme, goede douches

Het ligt net wat verder van het centrum af dan andere locaties, maar wel precies tussen het centrum en de bus terminal

La ubicación de Puma House es muy buena. Todo el personal fue muy amable, siempre dispuestos a responder dudas y hacer las mejores recomendaciones. La habitación muy cómoda y limpia. Hermosa estadía.

Ningún comentario.

Best hostel of our trip. Really cosy atmosphere, staff is very helpful. Showers are cleand and beds are conformable. Highly recommended

Nothing

Had a great stay at puma house. Friendly staff, well equipped kitchen. In a good location for lots of restaurants and cafes, about 10 min walk from the bus station too. Highly recommend.

We had a private room for 4 nights and really enjoyed our stay. The room is a good size and offers a shelf, coat hangers and bedside tables for storage. The bed was very comfortable and the shower hot with good pressure. The shared kitchen was great, very well equipped with everything you need. Free coffee/tea and oats as well. The bicycles we hired were really great too and staff was welcoming and friendly. Close to town and the bus station.

It does get noisy in the mornings with people leaving for early departures but this didn't bother us too much as we are early risers anyway and had a couple of early starts, too. The kitchen can get a bit crowded at diner time

Location, staff, cleanes

Sehr schön ausgestattete Küche. Schöne Gemeinschaftsräume, gemütliche Atmosphäre.

Es gibt keine Möglichkeit seine nassen Handtücher o.ä. aufzuhängen. Bei der Reinigung der Schlafräume tagsüber werden Sachen die man auf seinem Bett oder auf der Ablage daneben plaziert hat regelrecht versteckt unter Kopfkissen, Bettwäsche, etc. Dadurch findet man seine eigenen Sachen kaum wieder und es gibt einem das Gefühl von Null Privatsphäre.

Great hostel for hikers! The staff is very helpful and they rent out good equipment for a fair price. You can leave your stuff if you're doing a multiple day trek. Pablo's tips for our W trek made our trek unforgettable. Please do bear in mind this is a hostel for hikers: quiet hours need to be respected, and a lot of people will get up at 5 in the morning to start their trek. ;)

La amabilidad y flexibilidad en el check in. Las instalaciones, sala de estar, el comedor y la cocina amplios, y lo mejor había disponibilidad de café. Es muy confortable y completo. Un lugar que me encantó.

Todo me gustó

Staff very friendly and helpful. Pleasant, easy place to stay.

Would definitely stay there again. Perfect for people going hiking early the next day.

Pessoal muito acolhedor, principalmente Pablo e lugar muito limpo

Wi-Fi quase não pega no último quarto e algumas camas rangem muito

없음

어매니티 심지어 타월도다음날. 주지않았다 규제만 많고 서비스는 없고.

Le gérant est très sympa et arrangeant. Il m'a donné des conseils pour les randonnées autour de la ville. Ce n'est pas une grosse auberge c'est pour cela que je l'ai choisi. Bonne pression de l'eau dans la douche et cuisine accessible à toute heure. J'y suis resté 3 jours Il n'y avait pas beaucoup monde en ce début septembre on devait être 10 en tout , principalement des chiliens en vacances, du coup ils connaissent la région et donne leur conseils.

Bardzo dobra lokalizacja, super personel, przyjemna atmosfera, wyjątkowo czysto.

Great spot, such welcoming and helpful hosts! We would stay again if we return. Also super cosy in the freezing temperatures - Thank you 😊

It was clean, it had a nice chilled vibe, the staff were friendly.

Great location in middle of town Let us store our bags for 9 days while we did the O trek

Our room opened directly into the kitchen - was very noisy when people stayed up late or got up at 5am for hikes. Kitchen/seating area is small and always really crowded (and staff always there taking up a lot of space) Only cooking area is outside Shared bathroom was not great - shower didn't drain and was not cleaned often

A small, spotless hostel. The staff are very proud of the place and it is so clean with great kitchen facilities and separate bathrooms. Basically everyone staying here is hiking so people wake up early and they have a strict quiet time. They also have gear rental which I used on the O Trek and it was high quality.

The beds are wood frame and a little squeaky. They also don’t allow any laundry to be hung up - it would be great if they had a line outside / undercover for people to hang out hiking gear!