El Cactus Luxury Apartments in Historic Center

Tout. L’emplacement, la chambre , la propreté , la gentillesse du personnel, le roof top avec la piscine sur le toi. Merveilleux. Je recommande.

Rien

Un séjour hors du temps. Un personnel qui incarne parfaitement l’énergie du lieu : sérénité, plénitude, discrétion et bienveillance, toujours serviable et actif dans l’ombre. Un logement immense, propre et confortable, avec des équipements en parfait état. Un hôtel qui mérite largement encore plus d’étoiles !

Excepcional. La atención de la niña de recepción, fue espléndida, lo cual se agradece.

Grosszügige Wohnung mit guter Ausstattung, sehr zentral gelegen

Tout était parfait. Très bel appartement tout équipé, très propre, plutôt luxueux même! Prix très peu cher par rapport aux prestations et surtout par rapport a tous les logements auxquels nous avons logé en Colombie. 2 piscines très propres et bien rafraîchissantes. Literie top confort Emplacement au centre ville, mais au calme. Très sécurisé. Personnel très gentil, et aux petits soins! Possibilité de rester après le check out et de profiter de la piscine en attendant le bus ou l'avion! En un mot: superbe!

Rien, tout était parfait

Wonderful accommodation and impeccable hosting. We had our own terrace, but a beautiful shared rooftop with lots of different cosy spaces - all with incredible views over the city - was a very pleasant surprise!

La comodidad del apartamento, espacioso y con aire acondicionado. Las instalaciones muy bien también, las piscinas muy acertadas y todo muy limpio.

Nada

Excellent staff Clean and modern Big room Good location Big kitchen Nice rooftop with pool

There is laundry offered for a fee but is only wash. To dry is on a rack so if you choose to wash make sure is early in day for enough time to dry. I ended up hanging clothes in room to finish drying.

Hotel jest cudowny, nasz pokój był pięknie urządzony z wyposażoną kuchnią a do tego mial piękny taras. Hotel jest bardzo czysty z przemiłą obsługą.

Établissement incroyable au coeur de Santa Marta, au calme à quelques minutes à pied des bars et restaurants. L'accueil dès l'arrivée avec un jus de fruit frais, le calme et la sérénité des lieux avec sa verdure et ses deux piscines bien entretenues. La chambre était immense, d'une propreté impeccable, la décoration magnifique, la litterie excellente, la douche chaude avec de la pression. Les bouteilles d'eau offertes a l'arrivée et les dosettes de café sont appréciables, tout comme les boissons que l'on peut commander (mini bar). Le personnel est très agréable et professionnel. Un havre de paix avec des hauts standards européens pour un prix plus que raisonnable. Possibilité de se garer dans un des nombreux parkings privés aux alentours pour env. 25.000 les 24h.

Excellent staff, lots of space. Close to everything in the old town. Lovely cat Luna :)

All good

Die ruhige Lage des großzügig geschnittenen Apartements war sehr sauber und liebevoll eingerichtet. Besonders möchte ich mich bei Indra bedanken, die mir viele gute Reisetipps und mich auch in anderen Belangen sehr unterstützt hat. Aber auch alle anderen Angestellten sind sehr freundlich und zuvorkommend. Ich habe mich sehr wohlgefühlt. Herzlichen Dank

Ich finde es schade, dass nur die ersten beiden Kaffeekapseln für die Nespressomaschine kostenlos sind. Jede weitere kostet 6000 Pesos. Auch der Zimmerservice ist nicht im Preis inbegriffen. Handtücher werden aber auf Wunsch gewechselt.

Lugar muy cómodo excelente ubicación e instalaciones

Tout est parfait Personnel accueillant, Hôtel propre

Une offre de petit déjeuner rendrait l'expérience vraiment parfaite

L appartement etait juste magnifique et la grandeur des lieux,moderne et classe comme sur les photos. La proximité a pied du centre de Santa Marta. La piscine sur le toit tout etait parfait. Bref vous pouvez y allez les yeux fermer franchement.

Absolument rien

Very kind and welcoming staff. Loved the ice cold arrival drink and the attention to detail. Extremely comfortable bed and great air conditioning. Loved having the pool outside my door!

I was only able to have one hot shower, the water remained cold for the rest. But not a big problem considering the very hot weather.

We had to leave another property which wasn’t suitable last minute. This hotel was amazing. We accidentally double booked and the staff were extremely friendly and helpful in resolving it. Our apartment was huge and spacious, great WiFi for video calls, 2 lovely pools and many areas to relax. Great location in the centre of Santa Marta, with no noise so we could sleep peacefully

Sehr schönes Apartment. Gross und gut aufgeteilt mit einem schönen Pool vor der Tür und auch oben auf der Dachterrasse. Sehr gute Lage und sehr hilfsbereites Personal

Die Küche ist zwar gut gedacht, aber schlecht ausgestattet. Zum Kochen nicht geeignet, es reicht gerade so fürs Frühstück. Es fehlt an fast allem, an einigen Elektrogeräten, wie Mixer, Toaster, Besteck ist minimalistisch vorhanden. Der Kühlschrank ist zwar riesig, aber für was?

piscina

todo bien

¡Excelente lugar para relajarse! Habitaciones amplias, cómodas, bonitas y muy limpias. Atención acogedora; nos recibieron con bebidas refrescantes de cortesía, fueron amables y diligentes. Volveré apenas pueda.

Nada, todo estuvo perfecto

Everything was great! Very friendly staff, the apartment is beautiful and very comfortable. Also really great they have hot water.

Size of room and staff

free espresso pods

Tout était parfait, un rooftop magnifique, et Luna (la chatte) très mignonne. Et 2 dosettes de café fournies.

RAS

Mega-Apartment!!! Alles hat mir gefallen. Riesig, modern, top ausgestattet und bequem, sogar Nespresso Maschine mit Kapseln im Zimmer.... super freundliche Mitarbeiter. Das war mit Abstand die beste Unterkunft in meiner 6 Wochen (ca 15 verschiedene Hotels) in Panama und Kolumbien Reise!! Dankeschön

See previous review 10+ ( for the extra 5 night stay). This place is an oasis in the Santa Marta madness!

El Cactus is like an oasis where you can retreat from whatever unexpected craziness your journey throws at you! It's modern; very tasteful; beautifully designed and organised; has several outdoor spaces including a swimming pool, rooftop plunge pool and even a "crows nest" den overlooking the city rooftops and cathedral. Every corner has beautiful plants, all well cared for. There are only 7 rooms; the security is great; and it all feels quite exclusive. The cherry on the top, are the friendly, attentive and very professional staff led by Indira: the perfect host ( and Luna, the immaculate cat!)

It's not really a criticism, as most guests probably only stay for short periods, but the apartment kitchen is quite basic (not really equipped with utensils for cooking meals from scratch). There is a hob and microwave; a big fridge freezer; and a nespresso machine, so it's great for breakfast and "deliveroo" meals. The main Supermarket and loads of restaurants are within 5mins walk.

Tiene una ubicación céntrica.

No funcionaba la campana y practicamente nos ahogamos con el humo de la cocina. Pénsabamos que si funcionaba pero después de días que no salía el humo, nos avisan que la campana no funcionaba! Terribleeee!!!

Logement doté de tout confort et bien équipé piscine très agréable Bonne situation ,le personnel est très gentil.

On regrettera:qu’il n’y avait pas de petit déjeuner et pas de ménage,ni de change de serviettes vu le prix et une wifi par moment défaillante ce qui ne nous a pas permis de nous enregistrer sur notre vol et de ce fait payer un surcoût …

Chambre au même étage que la piscine est un vrai plus. L'appartement est assez grand pour 2 personnes. Le personnel très gentil

Problème de clime qui a été solutionné rapidement. Pas d'eau potable.

We came back after out first stay to spend christmas in this lovely hotel. We enjoyed our stays very much. Thanks to the whole team for making our time this special

Alles im Laufnähe. Komplett ausgestattetes Appartement inklusive Küche, großer Kühlschrank. Sauberkeit und warmes Wasser. Die Gastgeberin spricht Englisch.

Staff were so friendly and helpful, great location, like an oasis amongst the noise.

Nothing

TOUT! L’emplacement proche des rues animées de Santa Marta et du terminal de bus, la taille de l’appartement (immense!) et la propreté (nickel!!), le confort des lits, les équipements, les 2 piscines et bien sûr l’accueil & la gentillesse du personnel! Tout était parfait, MERCI 🙏🏼

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Fantastiske værelser og fantastisk personale

Intet

Bardzo uprzejma i profesjonalna recepcjonistka.

Absolutamente todo. La habitación era inmensa, muy bien equipada. Las instalaciones de las zonas comunes, en especial las dos piscinas, son fantásticas. El personal fue muy amable y atenta. 100% recomendable.

El aire acondicionado hacía un poquito de ruido, pero aun así descansamos estupendamente.

Super limpio! El personal, todo! Me encantó y volvería

No tengo nada que decir al respecto

Perfecte plek in Santa Marta! Kan dit aan iedereen aanraden. De appartementen zijn super schoon en super mooi, knus en comfortabel. Top zwembad en mega vriendelijk personeel. Ik zou dit aan iedereen aanraden!

Excelente opción en Santa Marta con apartamentos cómodos, bien equipados y espaciosos. El personal super amable y agradable.

Aunque no tiene mal la ubicación pues el centro está a 5 minutos, las calle del entorno estaba sucia y solitaria por la noche. El precio del apartamento es un poco alto para no tener servicios como desayuno.

Nous avons séjourné 3 nuits durant notre voyage à Santa Marta. L’accueil a été fantastique avec un cocktail de bienvenue. L’appartement était parfait. La localisation est proche du centre-ville. 2 piscines sont à disposition

Rien

Tolles Aparthotel im Herzen der Altstadt. Alles ist zu Fuß erreichbar .

Heerlijke ruime appartementen, zeer schoon en onwijs fijne grote bedden. De zwembaden zijn top en de ligging ten opzichte van het centrum is perfect. Alles dichtbij en geen last van muziek of lawaai. Erg vriendelijke host.

We stay in lots of different places but when we were shown our apartment, we were really, really impressed. The staff were really lovely and helpful with everything right from pre-booking until we left. The bed was really comfortable, the communal spaces really beautiful and I got hot water in the shower which living in Colombia becomes a special treat as it´s not always guaranteed :)

Nothing

Indira the receptionist was amazing, very polite and her English was amongst the best I heard in Colombia. The flat was very clean, internet/wifi was very good (I work remotely). I stayed 1 week but could have stayed more.

The pan in the kitchen was old and too small, also there was no colander which is a must have.

Very nice hotel, no idea why this is not booked more. Huge room, two pools, really nice staff, well equipped and perfect. Even for europe standarts this is amazing!

Everything was nice - nothing bad to say.

The rooms were huge and clean. Our stay was great. We would definitely stay again. Only thing I would recommend is that they give two room keys because the room key the air conditioner works only with the room key so when you leave, you can’t take your key with you.

I felt safe and the apartment was very clean with a comfy bed and hot water

Amazing stay at Cactus hotels! Service was excellent, with luggage storage an extra day, welcome drink and allowing me to wait for a bus at their hotel without a new reservation. The hotel is beautiful - the rooms are spacious and nice. All in all a perfect stay.

The staff were so kind and helpful. They gave excellent restaurant recommendations and did everything to accommodate us.

Beautiful suite with a lovely rooftop view. Well equipped and clean. Excellent location. Would highly recommend of others.

I stayed here twice on my trip (once before and once after the last city trek). the hotel offered everything I needed and gave me a good nights sleep before and after. perfect for my needs

the apartment was perfect and the staff are so lovely and friendly. I was only there a briefly, but I would definitely stay here again. highly recommend!

It’s always very clean. There are two pool swimming . Room is very confortable , clean, with ability to cook breakfast. Quiet place and beautiful common areas. Walking distance to parks and restaurants.

breakfast is not included.

The property was amazing. The manager was very helpful. The staff was polite and accommodating. The location was perfect restaurants, bars and shops were in walking distance. I will definitely stay there again.

This is a tricky review to write. The hotel is almost a perfect 10, but our experience was not. This small resort hotel is beautiful, with two pools and a really stunning rooftop patio with views of the city. The rooms are huge apartment-style spaces with every amenity you could need. Air conditioning and endless hot water in the shower (rare on the Caribbean coast). It's very quiet, with no noise from the exterior or surrounding rooms. The owner/manager was very kind and provided a delicious drink while we checked in.

Our stay was great until the rooftop pool started leaking through our ceiling. The night receptionist insisted that this was very normal & they would look into it in the morning. While the water was spreading and dripping on our bed, he said that it was very kind of me to be concerned, but they were fully booked and couldn't give us a new room or fix anything. As we furiously packed our bags and looked for a new hotel at midnight, a high-pitched alarm on the ceiling started ringing. After 10-15 minutes I eventually found the receptionist again; he returned with a ladder and hammer and smashed the alarm to pieces to make it stop. He finally woke up the owner(?) who looked horrified, apologized profusely and immediately moved us to a new room. The situation was eventually handled well, but the night receptionist was absolutely terrible and almost earned them a 1. It's located on the edge of the historic center/tourist district. This is good because the centre is incredibly loud. On the other hand it felt dark, quiet and a bit sketchy around the hotel -- so we took a cab to go to dinner rather than walking 5-6 blocks.

We had the appartment on the first floor and it was really spacious and nothing to complain about. It was super clean, a nice large shower and lots of storage facilities and a comfy bed. The lady at the reception was super friendly, welcomed us with a free drink and explained everything well in perfect English. Also communication upfront via WhatsApp was very easy and they replied very quickly. We unfortunately only stayed one night but really enjoyed our stay and would definitely recommend this place in Santa Marta. It’s also well located, in walking distance there are lots of restaurants etc.

It was a wonderful oasis with 2 pools and a very friendly helpful staff. The rooftop area was set up well with areas to cool off and relax. The rooms were very large and comfortable. We were very well taken care of there. If you have to stay in santa Marta then this is a safe relaxing place.

The location is not in the nicest area of santa Marta. Once you are inside it is a relief. The whole city of santa Marta is one of the filthiest disgusting cities i have ever seen. It is sad and the leaders are going to need to do something about if if they want to see tourism grow. I loved our hotel and everyone who worked there but the city of santa Marta i would never ever go back to.

The hotel is well located and has an amazing view of all of Santa Marta and the mountains. The staff is really friendly. The room is big, clean and really comfortable. The shower is amazing, hot and with pressure. You have the choice between 2 swimming pools. Highly recommend, wish I could stay more.

Nothing 😊 Only a suggestion for the hotel to maybe offer an option for breakfast

Everything was great, the place was clean and beautiful. I loved the rooftop pool and all the plants; it made it feel like an oasis. The staff was extremely friendly and attentive, even with the language barrier.

It was beautiful apartment and the location was great. Staff very friendly and helpful.

They don't do daily cleans of apartment and you have to ask for new towels.

Great spacy room with nice bathroom and comfortable bed. Unfortunately was raining during our stay so we did not use swimming pool which was looking very inviting. On the roof also there is a nice jacuzzi and chilling place. Walking distance to Santa Marta center with restaurants and bars. Definitely nice place to stay. Very nice staff in reception always helpful with your requests.

Unfortunately they do not provide breakfast. It is annoying me that place which has an European price in Colombia, do not provide breakfast , but charges for the cafe in the room like 1 eur. Normally you get that in most of the places for free, and especially when you do not provide breakfast. So point down here.

The room was great, so spacious and clean with great amenities, especially the kitchen area. The bed was huge and very comfortable, and the two pools were great to cool off in from the heat! Also special mention to Indira from reception who was so helpful and friendly and really helped us have a great stay!

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This was the first location that asked for a login on an external site which made me a bit nervous, also because I had just read of a scam that entailed this as part of their scheme. But after messaging my concerns to the property and to booking and both answered very quickly with their reasoning, I wasn't worried anymore. Already that first exchange was very courteous and that continued through my whole stay which I extended. Every single person on the staff was just completely professional and genuinely friendly with good recommendations for every need. Special thanks for the tip on the first night about the Lulo Restaurant. I had the room on the top floor for the first part of my stay which is just overwhelming by size and facilities. 10 steps to the pool and the terrasse to the back just being two of the most outstanding features. But also the second room I had was just grand and also with a terrasse. I had planned to go back to Santa Marta and would definitely have chose the Cactus again. My plans changed though, at least for now. Hope to be back here next year. Oh and the Cactus theme used nicely throughout the property was so befitting. Almost forgot about the location which was quiet and still close to the zona rosa and any stores you would need.

Everything

Nothing

The perfect accommodation to spend time relaxing with lovely rooms and pool/ outdoor spaces to enjoy. Our room was very generous in size and had great facilities. We didn't find any noise during the nights which made sleeping very easy. The staff were always very kind and helpful.

HOT shower, bed was so comfortable and they had a comforter to use also (as a lot of places in the area have just a top sheet due to humidity). The kitchen space was great, the mini bar was reasonably priced, and the pool areas were perfect. The entire property was squeaky clean.

Purely a preference, there were two of us and only one card for the room. Not a huge issue but sometimes it’s good to have two cards just incase.

The hotel is from a short walk from the city center, there are many restaurants and shops nearby. Apartments are spacious and comfortable. Staff was very nice.

The room was exactly like described: beautiful, spacious and well decorated. As well the staff was very attentive nice and helpful.

Nothing

We absolutely loved this place! Quiet, private, spacious, comfortable, safe, clean and with excellent staff! We had a huge suite on the top floor next to a lovely little pool. Comfortable bed and one of the best showers I've had in my travels. 2 pools and lovely views from the rooftop. Marco and Indira were especially lovely and helpful. It really is the place to stay in old town of Santa Marta! Close to everything, but on a quiet street. Highly recommended and we would stay here again in a heartbeat.

Nothing comes to mind.

Perfect location in the centre. Close but far enough from the chaos. Very comfortable and homely. Very very reasonably priced for what you get. I would stay there again 1000%. Bed was so comfortable too. A great great find!

Only one thing. The room has blackout curtains which is amazing but there is a skylight next to the bed that shines artificial light in from 2nd floor. Kinda pointless to have all those blackout curtains. This isn’t in all rooms but it would be great to block that too.

Hotel is new, rooms spacey, pool very small. Its located about 3 blocks from where the restaurants are and 6 blocks from the sea. However this area the Centro Historico is very rundown, stinky and dirty. In the morning lots of people sleep in the street. Many lots/places abandoned….

After a disastrous start to my stay at another property, I found El Cactus at around midnight. They got me checked in quickly and even gave me a fruit smoothie. Every aspect of my stay was wonderful. The room was clean, spacious and comfortable. For as nice as the property is, the staff is even better. Mariah was a pleasure to deal with each day and helped me out a lot (speaks English if that's your preference as well). Great location as everywhere I needed to go was a 10 minute walk, or a quick cheap can ride away. Will definitely stay here again on my next trip to Santa Marta!

Great pool, room was very clean, and the staff were very nice.

The room was quiet and clean. The staff were so friendly and helpful. It was central

Night time exit and entrance

staff all speak english, the AC works really well, hot water and good water pressure. Thanks for the welcoming juice! Would love to come back.

The location is a little bit far away from the sea

everything was great. comfortable bed, facilities great, staff were lovely, everything was amazing.

it is quite expensive but I understand why, the staff are so helpful and the pool is nice.

The helpfulness of staff Quiet Location

Having to wake night porter to get out

Great location! Close to the main walking paths and at least the 2 nights we were there, not at all noisy. But best of all was the kind and helpful staff. They even let us leave our big bags there while we went to tayrona national park.