mural
graffiti, Calle 12, 470004 Santa Marta, MAG, Colombia- Public Art
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Hotels in Santa Marta
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About this hotel
Modern Amenities: Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and a hot tub to unwind in.
Delicious Dining: Indulge in an American breakfast each morning at the on-site restaurant and grab a drink at the hotel bar.
Convenient Location: Situated near Bahía de Santa Marta Beach and major attractions, with easy access to the airport for a hassle-free stay.
Book now to experience comfort and convenience at Hotel Perla Suite Santa Marta.
Nearby Attractions
Parque Sesquicentenario
Parque Sesquicentenario, Santa Marta, Colombia- Park
Parque Venezuela
Parque Venezuela, Santa Marta, Colombia- Park
Casa de la Aduana
Casa de la Aduana, Carrera 2, 470002 Santa Marta, MAG, Colombia- Ruines
Parque San Miguel
Parque San Miguel, Santa Marta, Colombia- Park
Parque Simón Bolivar
Parque Simón Bolivar, Santa Marta, Colombia- Park
Estatua del Libertador Simón Bolivar
Estatua del Libertador Simón Bolivar, Calle 14, 470004 Santa Marta, MAG, Colombia- Memorial
Busto de Manuel Murillo Toro
Busto de Manuel Murillo Toro, Carrera 3, 470002 Santa Marta, MAG, Colombia- Memorial
Estatua a Francisco de Paula Santander
Estatua a Francisco de Paula Santander, Calle 19, 470002 Santa Marta, MAG, Colombia- Memorial
Parque de los Novios
Parque de los Novios, Santa Marta, Colombia- Park
Templete de Santander
Templete de Santander, Carrera 2A, 470002 Santa Marta, MAG, Colombia- Public Access
- Attraction
- Monument
Estatua Rodrigo Bastidas
Estatua Rodrigo Bastidas, Malecón, 470002 Santa Marta, MAG, Colombia- Statue
Monumento a Rodrigo de Bastidas
Monumento a Rodrigo de Bastidas, Malecón, 470002 Santa Marta, MAG, Colombia- Memorial
Camellón de La Bahía
Camellón de La Bahía, Santa Marta, Colombia- Park
Parque Taikú
Parque Taikú, Avenida Calle 22, 470004 Santa Marta, MAG, Colombia- Ruines
Monumento de Pareja Tayrona
Monumento de Pareja Tayrona, Carrera 1, 470002 Santa Marta, MAG, Colombia- Memorial
Virgen del Cundí
Virgen del Cundí, Carrera 13A, 470004 Santa Marta, MAG, Colombia- Statue
General Jose María Campo Serrano
General Jose María Campo Serrano, Carrera 5, 470004 Santa Marta, MAG, Colombia- Memorial
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Breakfast in the room
Packed lunches
Solarium
Non-smoking throughout
Sun terrace
Private check-in/check-out
Daily housekeeping
Shared lounge/TV area
Concierge service
Kid meals
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Room Types
Superior Triple Room
Up to 3 guests17 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by elevator. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
17 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerAccessible by liftSmoke alarm
Standard Double Room
Up to 2 guests13 sqmDouble bed (131-150 cm wide)
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerAccessible by liftSmoke alarm
Superior Queen Room
Up to 2 guests16 sqmQueen bed (151-180 cm wide)
The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
16 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerAccessible by liftSmoke alarm
Superior Twin Room
Up to 2 guests17 sqm2 Twin bed (90-130 cm wide)
The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by elevator. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
17 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerAccessible by liftSmoke alarm
Deluxe King Suite
Up to 4 guests24 sqm
The suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift.
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
24 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerAccessible by liftSmoke alarm
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(138 total)
Provider-sourced guest reviews.
9/10
Reviewed Jun 14, 2026Très belle chambre avec jacuzzi terrasse au 5 eme
L’emplacement pas dans un cartier très sûre
8/10
Reviewed May 23, 2026No disponibilidad de piscina
5/10
Reviewed May 3, 2026The staff was nice and helpful and the hotel is located 6 minutes by foot from the Tayrona bus station in Santa Marta.
The jacuzzi was out of order, the street where the hotel is located is sketchy and quite noisy (nearby store blasting music), the pillows were uncomfortable, the sheets and comforter were too small for the size of the bed (it looked like single bed sheets placed sideways on a full bed), and there was debris on the pillows and floor.
9/10
Reviewed May 2, 2026La amabilidad del personal en global. La atención A1.
Quizás mantener las áreas comunes un poco más ventiladas.
8/10
Reviewed Apr 5, 2026Aprecié la amabilidad del personal, así como la comodidad de la habitación y la conveniente ubicación del hotel.
No me resultó satisfactorio tener que colocar una toalla en la puerta del baño para contener el derrame de agua hacia la habitación. Asimismo, la oferta de desayuno carecía de variedad, manteniéndose constante. Considero que hay margen para la mejora en estos aspectos
10/10
Reviewed Mar 13, 2026Súper recomendado
5/10
Reviewed Mar 11, 2026El personal es muy amable
La ubicación
4/10
Reviewed Feb 26, 2026La habitación es bonita y todo está ordenado, el comedor y en general.
Que no hubo señal de wifi en la tv, que los fines de semana es muy peligroso salir, ya que a media cuadra de ahí hay borrachos y toda esa zona a partir de las 8 o 9 pm se vuelve demasiado desolada, puede prestarse para un robo o cualquier otra cosa
1/10
Reviewed Feb 22, 2026Nothing
No hot shower. Really bad location, middle of the slums. One of the staff provided false info at all times. He mentioned a wrong time about closing the jacuzzi and a fix for hot shower which never happened.
8/10
Reviewed Jan 19, 2026Tiene una ubicación central y el personal es muy atento
La calle afuera del hotel huele a feo
1/10
Reviewed Jan 18, 2026Por un error en la página ese no era el hotel aue habia elegido Delante de mi y el señor de receoción me descintaron de mi cuenta 2 dias sin haber estado ni una noche alla. Contraté un Uber y en pleno 4 de enero al fin encontré un apartestudio. Cuando pedí el nombre y contacto del Gerente, me dieron en un papel rsgado y escrito con boligrafo un nombre y 2 teléfonos. Ya bote ese papel. La atención fue pésima. Y me descontaron de mi cuenta cerca de $600.000 pesos colombianos. ADEMÁS DE UN ROBO FUE UN DESCARO
Nada me gustó y me robaron de mi cuenta casi $ 600.mil pesos. No merezco eso de un Hotel afiliado a Booking
10/10
Reviewed Jan 3, 2026Las instalaciones son muy cómodas y limpias, el personal súper amable y atentos todos, el desayuno delicioso. Todo estuvo 20/10, desde que uno llega se siente la vibra hermosa, súper recomendado.
3/10
Reviewed Jan 2, 2026Maria at the reception was very nice! Breakfast was ok and the roof top was nice.
The 4-star rating in Booking.com does not correspond to reality. The room and bathroom are minuscule, with peeling wallpaper and poor drainage in the shower. The published list of facilities promised a bit more than what was actually available.
9/10
Reviewed Dec 22, 2025Muy bien
4/10
Reviewed Dec 18, 2025Conforble habitacion
Zonas comunes sucias y jacuzzi sucio
6/10
Reviewed Dec 6, 2025Amables
Mucho ruido externo La atención del restaurante a la hora del desayuno
8/10
Reviewed Nov 10, 2025Buena ubicación. Buen servicio
Habitación muy pequeña
8/10
Reviewed Oct 20, 2025No había servicio de restaurante los fines de semana
7/10
Reviewed Oct 14, 2025La habitación es bonita
1ero en instagram muestran la terraza pero no funciona 2do no me gusto la ubicación (muy feo) 3ro en el check-in y Check-out ocurrieron cosas que no fueron agradables
6/10
Reviewed Aug 31, 2025Buenas habitaciones, modernas y comodas
La ubicacion esta muy peligrosa y los alrededores estan sucios y feos
7/10
Reviewed Aug 24, 2025Super nice staff, very helpful Comfortable beds Quiet
Dodgy street
9/10
Reviewed Aug 18, 2025Las instalaciones muy bonitas y aseadas
Que no había servicio de restaurante para almorzar 😣
5/10
Reviewed Aug 17, 2025La atención
La habitación no estaba limpia. La puerta del baño se atascaba. En las fotos la habitación parecía más amplia y cuidada. El desayuno muy escaso.
6/10
Reviewed Aug 10, 2025Camas conodas
No habia agua en la habitacion. Telefono no funcionaba. No me dieron mi desayuno.
7/10
Reviewed Mar 5, 2025Location is great, staff was nice, breakfast is fair.
The room doesn't have much space and the shower area is really dark. For one night was great but maybe for a longer stay we would try something different next time.
8/10
Reviewed Feb 26, 2025Staff were great. Room was good and clean.
There was no hot water. The sheets did not fit the bed, so wound up with mish mash of bedclothes.
2/10
Reviewed Feb 4, 2025Nothing especial to highlight. Ok hotel, but the area around it is not that great.
We arrived very early in the morning to the hotel ( around 7 am) and we wanted to do earlier check in for which we had to pay extra and we were ok with it given that it was very early. However, they expressed that this was not possible as there was no availability which we understood as its out of their control. Around 1 pm they called us that a room was clean and available but that I will still have to pay the extra rate because it was considered as early check in ( notice that normal check in time is 3 pm) . I found this as a terrible customer experience being so close for regular check in time and it cost nothing to the hotel to give us the room couple of hours earlier.
10/10
Reviewed Jan 29, 2025The customer services and people was very helpful
I like everything
9/10
Reviewed Jan 13, 2025Staff is very kind, especially a receptionist, Maria is the best. There is a restaurant for breakfast in the loop-top, so it has wonderful atmosphere.
There is a lot of mosquitos. I killed more than 20s in my room in three nights.
10/10
Reviewed Dec 19, 2024Everything
3/10
Reviewed Dec 5, 2024People are good for helping. The front desk Maria is good.
It’s old and small, and really noisy until 2 am.
10/10
Reviewed Oct 1, 20241. the staff, they are so kind and very helpful 2. the food, everything made from scratch and all you can grub. 3. the location, close to parque de los novios, good stores, Street food and the beach (all in walking distance) 4. the room was very clean, smelled good. 5. the Jacuzzi's are working, they have two terrace one on level 5 (food and Jacuzzi are on level 5) and one on level 6 ( level 6 for the best sunsets). 6. they have a bar on level 5.
nothing, it's a hidden gem!
8/10
Reviewed Sep 16, 2024The Staff was super nice and helpful and the breakfast was delicious
The neighborhood is slightly dirty and the pillows were not comfortable
10/10
Reviewed Sep 7, 2024Great place to rest and feel home
7/10
Reviewed Aug 19, 2024The location and benefits included, like breakfast.
Comfort of the bed and pillows wasn’t the greatest.
10/10
Reviewed Aug 8, 2024Breakfast was amazing all the fruit was good all days, and the options really good, a good coffe, we really love it. All people was kindly, we have really enjoyed it!
Surroundings were not the best ones, but I always felt secure perhaps that. Also sometimes we experimented some kind of bad smell in the shower, but the water was good, so maybe was related with the drain.
10/10
Reviewed Jul 15, 2024The restaurant/bar/breakfast area it's one of the highlights, all food is of so good quality and it tastes incredible. The hotel personal it's so attentive and they will help you in any way possible and also give you a lot of recommendations. The installations were always clean and the hotel had a modern design that makes you keep an eye to the small details all around the lobby, corridors and balcony.
The only part was that booking.com did not add the TAX and it did cost more than it appeared on this website. Maybe this website can help me on this matter.
8/10
Reviewed Jul 7, 2024This was a very nice place to stay in Santa Marta. It was very clean, the beds were very comfortable and the staff super friendly and helpful. It’s about 6 blocks from the heart of the town and we always felt safe walking. The location was very quiet though.
The shower door didn’t close all the way so water leaks out, but was fine with an extra floor towel.
9/10
Reviewed Jun 2, 2024Clean room, friendly reception and very friendly Restaurant stuff, made us a late dinner 👍
Very small bathroom, view out of the room not nice
9/10
Reviewed Apr 15, 2024Decor was peaceful and modern Rainshower Aircon worked well Hairdryer and min fridge Good location Rooftop bar
Some rooms don't have functioning wifi/ aircon so check before you settle in. But they sorted it quickly and we got another room :)
9/10
Reviewed Mar 30, 2024I like the food served in the restaurant, it was delicious and there was a huge range. The staff were friendly and put up with my bad Spanish. It's only a short walk from the sea front.
Honestly this is difficult, I am going to be picky, there was a small leak in the bathroom but it didn't inconvenience me. The bottom of the bathroom door frame has perished. Shower water strength was weak
6/10
Reviewed Feb 25, 2024el lugar es bonito, las personas son cálidas, falta variedad en el desayuno y el sector no es agradable, en las noches no es seguro salir caminando del hotel, el sector se siente peligroso
10/10
Reviewed Feb 21, 2024Habitaciones muy cómodas, desayuno normal, lo único es que el aire acondicionado no se puede apagar sin tener que dejar la habitación sin energía De resto una excelente opción
10/10
Reviewed Feb 17, 2024Tranquilo, todos los empleados muya amables y atentos
10/10
Reviewed Apr 21, 2023rooms staff
3/10
Reviewed Apr 9, 2023the rooftop terrace was nice. the staff was very helpful even though they did not speak any English - we communicated via google translate
the windows in the rooms can’t be opened. it’s either air con all night or sweating, nothing in between. the hotel has seen better times.
10/10
Reviewed Mar 3, 2023Beautifully decorated. Comfortable. Walkimg díganle to entertainment
9/10
Reviewed Feb 26, 2023Everything fine. Awesome stuff
you can’t open the windows of the room
8/10
Reviewed Feb 24, 2023clean, comfortable hotel with good breakfast
10/10
Reviewed Feb 22, 2023staff and food fantastic!
sometimes to much noise around from the street
6/10
Reviewed Feb 16, 2023The property was ok . The location no great . Felt so uncomfortable and unsafe .
To small the rooms, the phone inside the bedroom did work they try to fix it and they change the phone and didn’t work. The bathroom a but claustrophobic and just only one roll of toilet paper .
10/10
Reviewed Feb 13, 2023The staff are very friendly & accomodating. Everything about the property is beautiful.
The area. I wish I would have booked to stay in the Bavaria neighborhood or Garia. As the sunsets, the Historic Center gets rather sketchy.
10/10
Reviewed Feb 9, 2023Excellent staff, and great restaurant - most hotel restaurants tend to be mediocre. However, the food served here competes with anything else Santa Marta has to offer...
10/10
Reviewed Feb 4, 2023I seldom give a ‚10‘ but this hotel exceeded my expectations in every aspect. The facility is brand new and the staff was exceptionally friendly and forthcoming. Reception, restaurant & jacuzzi service, cleaning - they all did their best to give us an unforgettable stay. Location is near the city center and beach. The rooftop bar/restaurant is worth a visit even if you are not staying in the hotel.
I can‘t think of anything to improve. Please keep up the good work. I will definitely return and also recommend further.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly, helpful staff
- •Nice/comfortable rooms (some with jacuzzi terrace)
- •Convenient proximity to Tayrona bus station / central location for some
- •Generally tidy/orderly dining and common areas noted by some guests
Areas to consider
- •Location considered sketchy, noisy and unsafe at night by multiple guests
- •Amenities unreliable: jacuzzi out of order, no pool, reports of no hot shower
- •Cleanliness issues: debris on pillows/floor, improper bedding size, bathroom leakage
- •Breakfast lacks variety
- •Uncomfortable pillows and TV wifi signal issues
Cleanliness
6.9/10Several guests reported debris on pillows and floor, issues with sheets and a towel used to block bathroom water — cleanliness is below average and needs improvement.
Service
10/10Staff repeatedly described as very friendly and helpful in multiple reviews; one report of incorrect information from a staff member but overall service was a strong positive.
Location
6.3/10Location is convenient for some (close to Tayrona bus station) but frequently described as sketchy, noisy and potentially unsafe at night; mixed but leans negative.
Room Quality
7.5/10Rooms described as pretty, comfortable and with a nice terrace/jacuzzi in some units, but issues noted with uncomfortable pillows, improperly sized sheets, and occasional water leakage from the bathroom.
Amenities
6.5/10Several amenity problems reported: jacuzzi out of order, no pool availability, no hot shower in one report, and TV wifi issues — amenities are unreliable.
Value for Money
10/10Standard quality for this hotel tier
Food and Beverage
7.6/10Breakfast was reported as lacking variety and repetitive, indicating a modest score for food offerings.
Overall Experience
10/10Mixed reports: several guests strongly recommend the hotel due to staff friendliness, room comfort and location convenience, while others cite serious issues (amenities out of order, safety concerns, cleanliness). Overall synthesis emphasizes the strong positives in service and comfort.