Courtyard by Marriott Zhengzhou Airport

not applicable

Ubicación y relación calidad precio

Ausencia de bar, carta de restaurante limitada

My room with airport view was amazing

Nothing really

Tutto ok

因為同行友人是最高級會員，所以我們房間升等，房間十分大，非常乾淨，床和床品極為舒服。早餐很豐富，我們最愛中式早餐。

早餐如果有豆漿那就完美了。

Ubicación. Relación calidad precio.

Nada que objetar

Close to the airport, wit free shuttle bus to/from the airport. The cherry blossoms in the nearby park in early April, while it is rose in May. There are two supermarkets within 10-min walking distance and lots of local eateries, though an understanding of Chinese language seems a must.

Nope

It was very modern, luxurious and great value for money. Bed was super comfy perfect before the long flight in the morning. The staff was polite and helpful. We used their free shuttle to the airport and because we had 4 suitcases they called us 2 cars which was much appreciated!

Breakfast could be a little bit better but still lovely

服務好

Clean and comfortable bed.

No airport transfer

朝食のメニューが多くおいしかった。

エアコンの効きがイマイチ。 ホテル自体は五つ星ホテルの感じはするが、 荷物を部屋まで運ぶ人、チェックインカウンターまで運ぶ人が居ない。 ローカー、ロビーはエアコンが効いて居なく 寒かった。 バスローブもひとつしかついて居ない。

清潔

レストランが一つしかない

Lovely hotel with a huge, beautifully designed room. The bathroom and shower were amazing, and the beds were incredibly comfortable — just perfect. The hotel taxi service to and from the airport was such a thoughtful touch. Highly recommend!

I had to figure out on my own when and where to get the taxi so clearer information from the hotel would be helpful. Fortunately an airport staff member at the information desk was very kind and using Google Translate to communicate with each other, she contacted the hotel for me and explained everything I needed to know.

Everything was exceptional, especially Alice who checked me in and the cleaning lady, who was very nice. Dry cleaning was also spot on and the big chef was a great guy with good cooking skills. Please visit with them

房間打掃整潔，櫃檯服務親切

Excellent hotel

The hotel was lovely, the room was nice and big, and teh king size bed was a dream to sleep on! The hotel staff were very helpful with the check in process. The breakfast was very good, there was a lot to choose from. Overall, I had a great stay at this hotel. The airport shuttle was a very convenient touch, very nice vehicle which ot us to the airport in less than 20 minutes.

no

施設はとてもキレイでスタッフもフレンドリーだった。 深夜の到着でも送迎をしてくれてありがたかった。

Short business trip , ideal location to airport

Top service, very clean room !

No sirve de nada reservar un taxi con anticipación en la recepción desde una noche antes. el día siguiente, cuando bajas puntual, es cuando lo solicitan. El servicio a cuartos muy malo. Te llevan una cerveza embotellada pero no la abren al terminar la entrega. Tuve que llamar para que regresaran a abrirla porque la habitación no tenía ni cubiertos, ni cucharas, ni destapador. Tardaron casi 20 minutos en regresar y obvio, la cerveza ya no estaba fría. El personal de recepción no habla inglés. Para todo se apoyan con el traductor del teléfono. Es un hotel... los turistas no hablamos Chino, por lo menos, que hablen inglés. Tampoco tiene sentido que se llame "AIRPORT HOTEL" y que esté casi a 20 minutos del aeropuerto.

Booking.com價格太高 不要在Booking.com訂

Friendly and helpful staff.

-

Spacious room. Pretty clean.

I waited 20 minutes after I arrived at the pick up location at the airport, the whole process was a bit complicated I had to go to the specific location and then call the driver then wait for 20 minutes after. The staff when I check-in and check out were a bit rude. I feel like they treated me differently than the man before me and the man after me lmao.

Overall, a good hotel that worked well for a family of 5. The description suggests it’s a 4 stars hotel, but I’d put on the lowest end of the 4 stars (perhaps more like a higher end 3-star hotel). It is about 15 minutes drive from the airport. We arranged our own taxi from the airport as the hotel never responded to my queries about the transport. However, the hotel provided a free taxi to the airport. The staff didn’t really speak English but that wasn’t an issue. They were polite and responsive. The hotel location is ok. Nothing interesting nearby, but there’s a park across the road. It has its own restaurant but it is also close to several restaurants diagonally across the road junction, about 5 minutes walk. I’d stay there again.

1. You can reserve in advance a free shuttle bus to the airport (it takes 15 min). 2. It takes20-min walking from the subway station (with escalator) to the hotel. The nearby rose garden across the street is nice in the spring.

1. The airplane takeoff noise at midnight may be disturbing but, well, that is life. 2. The strip mall nearby is running down if you want to look around.

printer is broken, need invoice

餐廳美食可以改變

All the team members were very helpful and accommodating, thank you for your service

공항 인근 호텔

Very good price, comfortable bed and spacious beautiful room, close to the airport. Air-conditioner was not working properly though, and bathroom door didn't fully close.

Very pleased with real hospitality skills and efficiency.

good

Very clean and spacious room. Confortable beds. Great restaurant with multiple options and great breakfast buffet. Nice gym facilities

I tried to contact the hotel to arrange airport pick up service but it was impossible. They don't answer emails or messages via booking, so in the end we needed to get a taxi from airport which it was a bit of a negotiation with taxi drivers, since they don't speak English. Please go to the official taxi point. Be aware that taxi cost about 20 yuans with the meter from airport to the hotel and around 15 min drive. It is quite far for walking distance. I heard some travellers were charged far more expensive for the same trip....so please negotiate this with taxi drivers and ask them to put the meter. For the way back to airport, hotel arranged a free drop off to airport that leaves from hotel every hour.

Clean

Nothing

Nothing

Cleaniness

Good location

They held my booking deposit for 3 weeks and when I emailed them to remind them to release it, claimed it it already release when the bank says it is still on hold. Citibank had to block my card and I am still in correspondence with them and they are still in denial. Beware your credit card

Proximity to airport, free shuttle to catch your flight in the morning. Excellent Chinese restaurant- enjoyed the roast duck

Nothing

객실은 깔끔하고 front desk에 영어할 수 있는 직원이 있어 의사소통이 원활한 점이 좋았습니다. 조식도 괜찮았습니다.

good

有免費的機場接送。剛到鄭州時，雖還沒有要入住，但是不但能接受先把行李箱拿去寄放，也派車來機場接，服務很周到。商場雖有點距離，但是在步行能抵達的範圍內。整體來說很方便。房間寬敞舒適，沐浴用品的味道很好聞，用起來的體驗感很不錯👍

Falta que hablen bien inglés en recepción es muy difícil la comunicación deben mejorar

I have stayed at this hotel for at least three times. Great location, shuttle to/ from the airport. Clean and nice!

The staff was friendly and helpful. My room was nice. I would stay here again.

The room simply superb and very comfortable and pleasure to stay and i feel wonderful....GREAT MARRIOT

This hotel is just a short distance from the terminal and the airport shuttle is free, which runs frequently. The hotel is clean and well presented. Hotel rates in China for international travellers represent good value for money for the level of accommodation and facilities offered. The breakfast buffet has a wide selection of choices which should cater for most tastes. Check in and checkout procedures were very fast and straightforward, staff were helpful and polite at all times. The location is excellent for a night stop or transfer flights, however the industrial location would not be ideal for a long stay.

This area of China doesn't seem to receive many Western guests so unsurprisingly the expectation of a full English breakfast falls short of the type of breakfast sausage or bacon which would usually be served.

Nothing. It is supposed to be a Marriott but is a very poor representative and lacks quality. The service is bad. And It advertises as close to airport but it is at least 20 mins away by taxi.

The staff are inept and provide inaccurate and insufficient information. They seldom answer the phone. When they do, they don’t follow up on requests. They also do not respond to emails. They say a shuttle will provide service to/from airport but there was no shuttle when I landed at 4am and they did not inform that shuttle leaves hotel for airport on the hour only (ie 8am, 9am, 10am, etc). The hotel is also not clean, and poor service for four stars.

Excellent value.

Good buffet but fit for western tastes the cook fid not know how to cook an egg

Don't waste money on the "executive lounge". No comparison with the last time we stayed. No longer free alcohol, the wine selection ridiculous had to buy a whole bottle to get a glass of wine, the buffet was pathetic, chicken nuggets void of any chicken, one dry tea style sandwich for the entire buffet, and I mean one not just one selection, stale nuts, and is located in the public lobby bar not in a separate room. So don't pay for an executive lounge that is less than a "happy hour" in a mediocre bar.

We arrived late in the night, the personnel was a bit sleepy. Breakfast OK, nothing extraordinary as for 5* hotel......

Good Location. Good breakfast. Good pick up service.

The hotel room was very nice which is to be expected from a Marriott. In addition, the dining area was well equipped and the food was very good. I also found the staff in the restaurant to be very hospitable.

The location was quite awkward and the front desk staff were not always helpful or professional, with one staff member laughing at me and telling me to eat in the hotel restaurant after I asked if there were any recommended eating spots around the area. The walk to my room from the elevator was also extremely long due to the hotel layout.

The location is further than I have expected.

Super convenient before catching a flight. Free shuttle to the airport. Well equipped gym. Room service with basic but good dining options.

Free shuttle to and from airport. Clean and friendly sraffs

Excellent one night stay for that price, especially because it's located very near to the airport just 15 min.

The only thing that was not clear: there is a deposit fee when you pay, but you'll get it back within 24h.

Everything is so good and convenient; foods are variety, but toooo salty.

員工都很友善、敬業。我是公務行程，1/2下午抵達。初入住接洽的櫃檯小姐（櫃檯中間位置），很客氣地解說客房訊息，也熱心地幫忙處理我微信支付設定上遭遇的困難。往後的幾天，沒逢下午我有問題要請教，也都是這位小姐熱心協助。她始終是戴著口罩，很好奇這位讓我如沐春風的小姐姐真實面貌，定是像天使吧？ 搭地鐵的話，往南到保稅區站，走路應該要15分鐘左右，往北至恩平湖距離可能稍近些。 如果再次到鄭州出差，我仍會選擇此飯店。

The staff where friendly helpful from the moment I got there

Nothing