The Gruffalo
The Gruffalo, Carriage Drive, Windermere, LA23 1SA, United Kingdom- Statue
Compare nearby stays with similar location, guest experience, amenities, and class.
Experience the Tranquility of the Lake District
Charming Accommodations: Nestled in 3 acres of picturesque gardens, our hotel offers a cozy stay with a rustic, wooden-beamed restaurant for a delightful dining experience.
Relax and Unwind: Take a dip in our indoor heated swimming pool or enjoy a drink at our bar and restaurant, all while staying connected with complimentary WiFi throughout the property.
Explore the Outdoors: Conveniently located near Lake Windermere, guests can easily access a variety of water-based activities and nearby towns, ensuring a memorable stay in the Lake District.
Book now to experience the beauty of the Lake District at Windermere Manor!
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), Bunk bed (Variable Size)
Room details
25 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
12 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
15 sqm
Lake View, Partial Lake View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
17 sqm
Lake View, Partial Lake View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Bunk bed (Variable Size), Sofa bed (Variable Size)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
15 sqm
Lake View, Partial Lake View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
14 sqm
Lake View, Partial Lake View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
15 sqm
In-room amenities
1 Double Bed and 1 Twin Bed
Individually decorated room
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 Double Bed
Individually decorated room
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 King Bed OR 1 Twin Bed
Individually decorated room
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-99 cm wide)
In-room amenities
1 King Bed
Located in an annex building, furnished patio
Layout - Bedroom
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Accessibility - Bathroom emergency pull cord
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
Located in an annex building, furnished patio
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
17 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The location is very good. Breakfast was very good, the coffee was terrible. We didn't eat in the restaurant in the evening as the menu was very poor.
Lighting in the room was poor. The over bath shower was i feel dangerous.
wir hatten Zimmer Nr. 2. Ausstattung im Zimmer ok, aber von der Zusammenstellung und geschmacklich richtig schlecht! 2 Gartenstühle, eine alte Couch, win Sideboard hinter der Couch. Bett war gut. Undichtigkeit an der Decke und erster Schimmel an der Wand! Das Bad war unzumutbar! Nicht sauber, rostige Anbauteile, schimmlige Silikondichtungen. Preis Leistung schlecht!
Bad und Ausstattung, Schimmel
Self service breakfast was very good with a selection of cereals and cooked foods. Swimming pool was a pleasant temperature and swimming lessons were offered to children
Marmalade was rather runny which made it messy to eat, but it tasted good
The manager was incredibly helpful and made our stay enjoyable. The variety at breakfast was great. The grounds and the view make this a very good location.
The bathrooms could be better.
Das Abendessen war eher etwas für Kindergaumen, sonst war es schön. Das Zimmer war nichts besonderes.
Das Abendessen
Staff were friendly and helpful….My room was good and clean
Visiting on my own my fault entirely not researching it properly I thought the location was a bit out for me
Nice and quiet. Good size room. Front desk staff were attentive and friendly.
Dinner menu was very limited. The food was no more than average. The service staff were not particularly welcoming.
The staff were lovely, the concierge staff were so cheerful and helpful. We had an evening meal which was nice. Afternoon tea was fabulous
The decor in our room was a little dated, the bathroom looked past it's best, sealant coming away etc
This is a small, traditional style hotel in Windermere. It felt very personal and staff were welcoming and helpful. Very high standard of cleanliness. Small but lovely grounds and view of the Lake from the terrace. Small, warm swimming pool. Good choice of breakfast items and although hotel was full, it did not appear busy, and no wait for tables. Dinner menu changes nightly and whilst a relatively limited choice, it was good quality and good value for money.
There is no lift to the second floor where our room was. On arrival it would have been helpful to be advised that there is however a lift as far as the first floor. Our room was very warm but fans were already in place.
Stayed for the weekend due to partaking in a running event in Windermere and thought this the ideal place to make base camp. Overall the hotel is very nice, great location, while slightly dated it's clean and all the staff are wonderful and very helpful. We also had the breakfast which was also perfection and exactly what was needed after a busy weekend, will definitely be staying again if we are up this way.
We enjoyed our stay at this hotel. It is an old building, large, spacious; and the staff were lovely people. Our room was as expected; and we have no complaints about that. It is located in a quiet area, which is what we wanted. We had our evening meal there, and although the menu was of limited choice, it was a good meal with a reasonable price. Breakfast was really good, plenty of choice, and was all I wanted. It is buffet style which i do prefer, and although not on display, fried eggs are available on request, no issue.
The bedroom floor was very creaky, but it is an old old building, and it did not bother us. It is what it is. The location was further from Bowness than expected, 1.5 miles, not the 0.5 miles as quoted on the website; but there is a local bus that passes by if required.
Location was central. Views were amazing and staff were very helpful.
Bathroom was full of flies.
This is a stunningly beautiful property with an incredible location and gorgeous views of the lake.
Dinner at the hotel restaurant wasn’t the best.
Being on the cottages, it was lovely.
N/A
Location. Location. Located
Bed was quite hard and I could feel the springs
Nice location for what we wanted
Position and clean.
The most bland, dated and spartan room. Although we were told we were upgraded it was a very basic room. Tea/coffee making facilities were good.
Friendly staff, room, food, hotel, POOL, location, had a fantastic time.
Nothing
Some parts of the hotel were really nice grounds lovely too
Breakfast ok but had to ask for eggs only scrambled on display. Coffee machine broke machine broken on day 2-3 Bathroom needed complete renovation really poor shower curtain mouldy.
Good disabled access facilities.
Good location, staff pleasant and helpful
Bit tatty in decor, limited staffing on occasions ie bar not always attended. several occasions where not all dinner options available
Good location. Staff were lovely, very helpful. Breakfast was great.
Room was too dark . Room was bit cold. Eventually heat came on
Good size room with useful lobby are for shoes, etc. Good size bathroom. Good quantity of food available at breakfast. Good swimming pool. Robes provided. Useful parking area by entrance to room. Good location for busses to get around the Lake District.
Unfortunate hot water breakdown not fixed for over a week. No hot water on first day. Intermittent subsequently. We understand this was subsequently fixed and we had hot water on our very last day. Housekeeping slightly variable/ inconsistent (day-to-day cleanliness, replenishment of tea/ coffee, changing of towels, etc). Swimming pool changing/ shower areas could be better.
Very good location and view of lake Windermere. Beautiful old house.
Food offering was ok, but could have been better.
Beautiful setting, cosy bar and dining room with lovely staff. When a problem arose with our room, they were responsive and made sure we were moved and recompensed.
It was fairly close to Lakeside and in a nice area
It was a bit too far to walk to the main lake and town and at the top of a steep hill. Nice walk to the lake edge though but to go into town we had to drive and the car parks were quite expensive. I didn’t see a bus stop so don’t think it was on a route as we would have taken the bus
Everything except one thing..,
Dogs in the dining room and people feeding dogs in the dining room…
Off lead area, reception lady very friendly and helpful . Very disabled friendly . Nice evening meals .
I liked everything about this hotel
Nothing
Breakfast was good. Location was beautiful.
Appalling food for an evening meal. It was slop - I was disgusted and sent it back. I could not believe a restaurant meal could be so awful. Presentation and content were abysmal. They should be ashamed to offer it to anyone. We were tired and hungry at the end of a very long day's driving, and I had booked it as a treat: unfortunately it did not meet my expectations. we were thoroughly disappointed In addition I had to ask three times for more linen and to have our bathroom radiator looked at. Could still not get it to work.
Lovely stuff , very helpful, thanks excellent location
Pre arrival email messages were responded to quickly and on arrival arrangements had been understood. Friendly staff.
Little bit dated in terms of furniture and there were no fried eggs at breakfast.
Staff were lovely, pool was brilliant
Nothing
Location was good, staff were helpful and friendly, room was a little tired but had nice clean bed linen and towels changed daily. Tea, biscuits and water refilled every day and breakfast was good.
Day 2 and there was a party that went on till early hours and the room we were in was at the front off the stairs so no sound barrier. It may have been better if the room was on the main 1st floor corridor as that had a door between the ground and 1st floor.
Lovely old building set in amazing grounds.
Little too far out of the main areas and having to walk along a busy A road .
The location was superb, distance from the lake, views of the lake from our room, the room was large, comfortable beds, lay in bed looking at the lake! staff weee friendly, helpful, parking was great and the garden is lovely if you get the weather.
lunch and dinner menu could be improved, background music quietly in the lounge?
Well placed, breakfast was lovely and reception staff very friendly.
We unfortunately had a problem with staff smoking outside our window on the ground floor which we told reception on leaving
we booked this hotel at short notice and found it to be a lovely place to stay. We were given an upgrade to the cottages and the room was beautiful. The beds were comfortable and we had a great nights sleep. cleanliness was good. The swimming pool was great. The food in the restaurant was very nice.
The coffee machine in the room had drips in the tray not cleaned and there weren’t any coat hangers in the wardrobe apart from the ones the robes were hanging on. A couple of small issues that didn’t detract from our stay.
Good location. Short drive to various attractions nearby. The grounds of the Manor were nice. The pool was good to have.
The manager - The room was advertised with a couch in it, but there wasn't any. On asking about it, the manager said the pictures are only a guide and not representative of what you will actually get. I understand this, but the way it was conveyed was quite curt. I also asked for a couple of extra pillows and again, a rude reply that they do not have any. I have never been refused extra pillows in a hotel! Lost property - We left something (of sentimental value) behind by mistake. On calling, a few hours after checkout, it was said (again rather rudely (without even checking), by the same manager I assume) that nothing was found (which is a surprise). Then on sending multiple messages and calling, another receptionist said they found it, she has it and can mail it out. We were thrilled and were happy to pay for the mailing of it. Then 15 minutes later, they send another email saying it was thrown away by "someone". A good lost and found is a mark of a good hotel. This was most disappointing. Room - There were ungainly stains on the floor the bathroom. The room was near the kitchen of the hotel and there was constant noise and banging at early hours when the kitchen staff came in.
The Location and grounds were very good, but could be better sign posted. The staff were courteous and helpful
The room was not what we had expected from a standard shown in your website. Our room was much smaller. The whole hot water tap moved and a gap in the floor tile in bathroom which could cause problems in future The diner choice was limited and some items on the menu were not available when requested
Breakfast
Reception staff
Helpful
The mattress was a bit springy. Could do with a topper.
Location was great. Staff friendly and helpful. Good breakfast. Elevator was helpful to have as English hotels are full of fire doors!
The location and the lake view
We were in the third floor without elevator There was not air conditioning and at night it was very hot
Nothing. Did not stay and moved to another hotel. My choice.
You need a car to get to this hotel. Very very long arduous walk from the train station. Very 'old school' establishment. Milk in the room separated when trying to make a cup of tea. Twice. Reception did not explain what their WiFi name was. Had to go down all the stairs to ask. Lots of stairs and corridors.
Very helpful handyman who attended our room but could not assist. Provided his own fan as we could not open windows. In August.
There was a wasps nest outside our window and we had to fight them out of the room then suffer in heat for the full two nights.
Small and very friendly staff. Clean. Comfortable. Great value.
Very small criticism would be limited menu. Suggestion- Pool could have done with plastic bags to put swimwear in.
The view from the outside
The bedrooms. It smelt like cigarette smoke really strongly. I also kept finding lots of hair, some on the bed and inside the bed, on the pillows - and on the bathroom sealant by the mirror, you could see shaving hair where a previous guest had stayed and shaved
Lovely hotel and lovely staff on reception. Comfortable, clean rooms and great swimming pool, communal areas.
Sadly, not like it was when we visited 11 years ago. Some strange guests who don't know how to use a swimming pool properly and push in at breakfast, leave their rubbish all over the gardens. Windermere it's is NOT what it used to be. Some very unsavoury characters in town, didn't feel safe at times and certainly would not walk around after dark.
Good choice at breakfast, lovely swimming pool, the grounds were beautiful , really wet kept.
The lighting in the bar area in the evening could have been dimmed, it felt a bit like a care home , a high class one , but not relaxing in the evening.
Staff very friendly, food brilliant value for money. Beds super comfy. And the view is stunning. Will definitely be back for a longer stay.
Very comfortable family room, in a Nice hotel and environment. Welcoming staff !
Not downtown but still walking distance, so ok !
I requested a lake room view and it didn’t disappoint. What a quaint room and overall accommodation. I was surprised at the grounds: great grassy area and Lounge chairs to watch the sunset over the lake. Very central to the attractions I hoped to see.
Die Lage hat uns sehr gut gefallen.
Ich glaube wir hatten ein Raucherzimmer 🤔 Wir waren mit Hund , aber hatten schon viel sauberere Zimmer in anderen Hotels . Außerdem waren gefühlt 30 grad nachts im Zimmer u man konnte gar nicht gut schlafen .
All the public areas are clean and well maintained. They look nice and sympathetic to the culture, history and style of the building. I was really looking forward to this Hotel. It’s a bit of a catfish to the rooms.
Room: Poor maintenance, scruffy and generally poor quality. Beds as hard as rocks. Windowsill had holes in it, one double bed didn’t have a headboard (was a permanent bed). Walls scratched and poor paintwork. Room generally smelt damp like the carpets had been wet and not dried properly. Fire evacuation maps only show you the floor you are on which didn’t seem great. It just had the floor we were on and not where to go on the next level (floor 2) 3 fans as it was the hottest room ever. Images look nice, fresh with clean, modern bathrooms- it’s poorly maintained and old. Cheap repairs do not have to look cheap. No tie backs on the curtains and stained carpets. There’s no character or love to the room, cheap looking fixtures and fittings with clashing patterns and colour. It felt like a room in a cheap B&B in Blackpool. Bathroom: black mould on sealant, fixtures not attached well. Botched repair jobs looks poorly maintained. Food: The menu was rubbish and limited choice *Allergy information given different depending on what staff member - needs urgent training! * Pool area smelt of sewage. I did go down after arrival and ask for a room change but was told there wasn’t that option. Nothing else offered other than a room change the following day, I. The middle of the day. I expressed I would want to see the room to check it was worth the hassle but couldn’t. It’s a shame really as ‘Windermere Manor Hotel’ sounds grand and I love to support independent businesses but it just wasn’t good enough especially for £200 per room per night.
Wir hatten ein sehr großes Zimmer, und die Unterkunft ist auf jeden Fall familienfreundlich und für Familien geeignet
Teilweise ist die Heizung nachts nicht angesprungen, wir waren zwar im Sommer da, aber dennoch wäre es hin und wieder ganz gut gewesen, ein wenig Heizung anstellen zu können
Location. Quiet. Good breakfast. Plenty choice. Nice room. Clean. Friendly young lad on reception when checking in, very welcoming.
Size bed cud been bigger for 2. Apart from that no complaints. Nice little hotel. Would reccomend and return
Location and rooms were great.
Changed the menu the day before we arrived so a lot less choice and tried to tell us there was no kids menu. They did end up making us kids food both days but the old menu would have been preferable to what we got.
Good location and looks nice from the outside and the bed was soft.
The room had an unpleasant smell and we noticed it was dusty and had cobwebs and the mirror in the bathroom had black marks over it. Just looked a bit dirty overall.
Il personale cordiale e ottima colazione
Mancanza di ascensore per il nostro piano (2°) mentre era disponibile per il primo piano. Le scale molto strette per salire al secondo rendono molto difficoltoso il trasporto delle valigie. Mancanza di aria condizionata sopperita con molteplici ventilatori e deumidificatori con non grande efficacia. Vedendo le recensioni precedenti mi sarei aspettato di più. Forse la camera che mi hanno dato non era delle migliori
Had a great feel about it.
The breakfast was good . Thd location nice
The mattress springs were protruding, i had a terrible night sleep. I was offered the possibility to upgrade for a better view and larger room while booking , on arrival , when I realised my room was in the far corner of the hotel with a tree blocking all the view, i went to the reception and asked if it was the upgraded room i paid more money for . I was answered “the view is not guaranteed “ ! So , Why offering an upgrade if you can’t have what you paid for?
views, size of rooms, comfort
lack of aircon, some of staff made us feel like in army :> Not bad but rigorous,
Struttura silenziosa e bella vista sul lago
Location, and staff friendliness
Nothing our stay was great
From being welcomed to leaving, the service was absolutely brilliant. Everyone was so kind and helpful, nothing was an issue. We will be returning !
Pool closed , no life guard , thats only reasin i booked it to keep kids entertained
Checkin 4pm and pool shut
Beautiful setting.
A little warm. Needed AC.
In einem grossen Manor House ein paar Ferientage verbringen zu dürfen ist ein grosses Privileg. Wir fühlten uns freundlich willkommen geheissen, wunderbar umsorgt, gastfreundlich bewirtet, mit guten, nährenden Speisen verköstigt und kompetent beraten. Herzlichen DanK!
Alles Bestens, selbst das Wetter!
Lovely hotel in a great location. Perfect for people traveling with a toddler. The swimming pool was very helpful
The room was very hot despite having 3 fans on full blast all night
Comfortable beds, great location with stunning views . Kids loved the pool
Location is excellent and the hotel is lovely. The facilities were very good for a 3*. The room was comfortable and spacious with everything we needed. Could benefit from a little update and revamp - furniture is fine but for a more luxury feel better quality pieces would give it a more high end look.
The breakfast room decor and ambience was bland.
Very good location between Ambleside and Bowness
Very dated and had a smell of old people’s home about it. Bed was very uncomfortable, you could feel the springs in the mattress and no care taken in making the beds. Towels smelt of frying. Carpets not hoovered well and lots of dust around. Noise from the room above was unbearable and prevented sleep, sounded like a child was jumping off the beds constantly and the ceiling was shaking with the bangs.
Friendly staff, nice sitting area for relaxing, good location
We specifically wanted a hotel which was dog friendly and the Windermere Manor certainly was, but our room smelled of dog rather more than we'd have liked. Also the dinner experience was ok but not great (we should add that the breakfast and lunch experiences were good)
The landscape and environment
Absolutely nothing everything was perfect
Bel endroit reposant un peu de marche pour arriver au centre. Juste un peu de fraîcheur dans la chambre de la peinture et déco mais le bâtiment est vraiment beau le personnel agréable prêt à vous aider de passage nous étions ravis
It had a pool and a nice view of the lake
It was not as close to the lake as we were expecting, the room was very disappointing - it was very plain, the bathroom needed updating and had various damage, the room was exceptionally hot and smelt of fried food.
Nice old hotel, with enjoyable pool, good breakfast in a great location.
Well kept and clean
Nothing
Absolutely fantastic stay! The accommodation was spotless, comfortable, and beautifully presented in a stunning location. Everything exceeded our expectations. Highly recommend, and we would definitely stay here again!
Nil
very little
we had a horrendous night in our rooms - rooms 22 and 19 on the night of 25th July to the point that I would consider the heat in the room to be dangerous. None of us slept at all because the heat in the rooms was between 33-35 degrees centigrade and the night of the 25th ruined our trip climbing Helvellen. We were not the only ones and heard other guests in the morning complaining about overhot rooms. The staff were well aware of this issue of overheating. i have only ever experienced this heat in Mumbai about 40 years ago in a hotel which cost £1 per night. The food which was very overpriced was like hospital food. Poor quality and the property smells poorly. The general manager responded to my complaint in an email by disregarding ALL my comments and stating that everything i had stated was untrue. Appalling lack of responsibility. I am a doctor and I am well aware of the correctness of my statements.
Staff
Halal food
Staff were really helpful, Hotel was gracefully aged, spotlessly clean and a delight to stay in. The food was delicious and menu changed each day. We will be going back.
Nothing.
good breakfast room clean tea and coffee maker towels and bathrobes nice patio to sit out in with gardens as backdrop
could do with a fridge in the room and the dinner menu could have more variety but the food that we had was good
Nice hotel great room and good pool
Beautiful hotel with wonderful vjews
The food. All fried unhealthy food in
Very clean and tidy and smartly presented
It was a bit hot in the bedrooms. Not the hotels fault because we are in the middle of a heatwave. A fan was provided in the room
We were upgraded to a room with ground floor patio with gardens
We had a lovely time
Nice area.
Room that we were given was so hot despite window opened and 2 fans
Great location nice garden and views
Loved the place. Kids had a great time at the swimming pool and food was great (dinner and breakfast)
Good value pre the holiday season kicking in. Pool was clean and quiet; children spent 3 hours in there playing. Sheets were clean, and the bedroom clean and tidy. Gardens were lovely & enjoyed the outdoor chess board. Lovely view from outside. Very good value bar snack at lunch time. Breakfast was better on day 2 of our stay; I felt the offering was generous and of reasonable quality. With a little attention to detail this hotel could be very nice. It is in a great location in terms of peace and quiet, with the option to drive to eateries etc in less than 5 minutes.
Room was dark with no view, and wasn’t the one we had booked. Bathroom could do with an upgrade. The potential for this hotel is immense if some additional funding were provided. Not a massive fan of dogs being in hotel rooms and would prefer there to be reserved rooms for guests with animals only. Towels could do with a refresh in the rooms; pool towels were better. Perhaps some outdoor seating adjacent to the pool, but not sure how that would work with the fire doors…could be a good option. Bar drinks could be elevated with slices of lime/lemon etc/smarter glass for a gin & tonic, rum & coke etc. I would stay again with my children but during off-peak season.
We loved this hotel so much we booked an extra night, the staff were so friendly and welcoming, it was so reasonable, our family room (room 4) was AMAZING
It is an absolutely beautiful hotel in a fabulous location! We will definitely go and stay there again. Many thanks.
Excellent location, very scenic, cleanliness, comfortable, facilities, friendly staff
There was a temporary problem with the shower drainage, staff ensured will be sorted.
Breakfast was good. View from breakfast room was lovely
On arrival the pool was closed, nothing on the site or an email to tell us the pool shut at 5, that was the reason we chose that hotel so we were very disappointed. Unable to open the window any further our room was like an oven.
Location was great and the hotel had more parking spaces than I expected. Staff were friendly and very helpful. Breakfast was also great.
The only thing that would have been helpful would have been to have had a fridge in the room.
Good friendly welcome on arrival. Room was really good , plenty of space and clean. Nice atmosphere. Plenty of places to sit and relax. Good food at breakfast and evening. Beautiful surroundings.
Shower not powerful enough and water was either too hot or really cold.
Shocking bedding and shocking food
The location is absolutely amazing. The breakfast is fantastic and the staff went above and beyond when they could. And as always the swimming pool is just fantastic and the grounds themselves are really lovely.
Booked with a 4 month old baby and my 3 year old. Was put on the top floor and when arrived 4 fans were in the 2nd floor room which isn’t a good sign. If I had known we were going to be staying in a sauna up 3 flights of stairs I’d have amended the booking. Also found the bathroom itself was dirty. Mainly disappointed about the room being so challenging to get to with children and luggage and we didn’t sleep due to the heat.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.8/10Issues mentioned regarding dirt and dust in rooms.
Service
8.8/10Generally positive feedback about staff, despite some negative interactions.
Location
7.8/10Great location mentioned but noted as being distant from the town center.
Room Quality
7.3/10Mixed reviews; some rooms described as smaller and uncomfortable.
Amenities
8.3/10Pool and setting received positive feedback.
Value for Money
7.3/10Some guests felt the price did not match the quality and services provided.
Food and Beverage
7.3/10Mixed reviews on food quality; breakfast was good, dinner disappointing.
Overall Experience
8.8/10General enjoyment of experience with potential for improvements.