Aston Banyuwangi Hotel and Conference Center

Le personnel au petit soin et le petit déjeuner extraordinaire.

Quelques équipements pas au niveau : le sèche cheveux capricieux, la douche sans douchette.

Wonderful stay and services.

Кондиционер

This was our second stay at Aston Banyuwangi Hotel & Conference Center, and once again it was a pleasant experience. Spacious and comfortable rooms, making it a great choice for a family getaway. The room was clean, cozy, and provided enough space for everyone to relax comfortably. The beautiful view from the room, especially after the rain, made our stay even more memorable. Breakfast was tasty with good quality food, I felt there could be more variety in the menu selection. Everything was well-prepared and enjoyable. Overall, Aston Banyuwangi remains one of our preferred hotels whenever we visit Banyuwangi. We look forward to returning again in the future.

Everything on Aston is perfect.

Nothing

The location is good and the atmosphere is diverse and unique. The room has enough space. The price is affordable. It is quite clean and there is no noise from other places. The service is fast and the amenities are sufficient.

Comfort bed

The room was clean and compact. The staff was friendly, and the breakfast was good

The room was noisy. The noise came from the machine room around there

L'emplacement. Prix abordable

Staff & Comfort Breakfast the best in the city

Nothing

Overall its pretty good, services, breakfast its all good

Bien ubicado, limpio, funcional.

La calidad de la cocina es muy mejorable, pedimos una cena a la habitación y fue realmente mala. El desayuno era variado pero tampoco era tan bueno. En la cena como bebida pedimos un par de aguas chiquitas que segun el menu salian 10k, nos trajeron dos que nos cobraron 35k cada una porque segun dijeron no les quedaba mas de la otra y esta era mas cara.

Замечательный отель, комфортабельные номера и отличный завтрак!

Great hotel, very mondern , clean with good service.

Overall the stay was acceptable, however I was disappointed with the service handling. As an Archipelago member I contacted the hotel directly before arrival and was quoted a rate significantly higher than the publicly available online rate for the same room. I therefore booked online instead. Additionally, I requested a follow-up from the manager at 10 AM the next day, but no one contacted me. This suggests either the message was not passed on or the request was not taken seriously, which is not what I expect from a chain hotel. I hope service communication and member recognition can be improved in the future. Minibar did not Cooling

SEMUANYA

Lampu di parkiran tidak ada, saya kesandung batu penahan ban di parkiran dan kuku kaki saya pecah, jadi harus di angkat kuku nya.

Staying at Aston Banyuwangi Hotel & Conference Center was a truly pleasant experience from the very first moment we arrived. The check-in process was smooth, fast, and very well organized. The Front Office team welcomed us with warm smiles and polite greetings, making us feel immediately comfortable after a long journey. The staff explained the hotel facilities clearly and professionally, showing genuine hospitality that reflects Aston’s service standards. The Front Office (FO) staff deserve special appreciation. They were attentive, responsive, and always ready to assist with any requests or questions. Communication was clear, friendly, and efficient. Even during busy hours, they maintained a calm and professional attitude, which really impressed us. Upon arrival, the bellboy service was excellent. The bell staff helped with our luggage promptly and escorted us to the room while explaining hotel facilities along the way. Their politeness and helpful attitude added a positive first impression to our stay. Small details like opening doors, offering assistance, and smiling sincerely made a big difference. The room cleanliness was outstanding. The room was spotless, well-organized, and smelled fresh. Housekeeping did a great job in maintaining cleanliness, from the bed linen to the bathroom amenities. Everything was neatly arranged, creating a comfortable and relaxing atmosphere. This level of cleanliness made us feel safe and at ease throughout our stay. One of the highlights of our stay was the swimming pool. The pool area was clean, well-maintained, and suitable for both adults and children. It’s a perfect spot to relax in the afternoon or early morning, with a calm ambience that helps you unwind after a busy day. Breakfast at the hotel restaurant was another enjoyable experience. The restaurant atmosphere was cozy and clean, with friendly staff who were always attentive to guests’ needs. The breakfast selection was quite complete, but what really stood out were the live cooking stations. The nasi goreng was flavorful, well-seasoned, and freshly cooked, while the omelet telur was perfectly made according to our preference. Simple dishes, yet executed very well — comfort food at its best. For dinner, we tried Royale Jade Restaurant, and it was absolutely worth it. The highlight was the beef saus naga, which had a unique flavor, tender texture, and rich sauce that complemented the meat perfectly. The presentation was elegant, and the taste exceeded expectations. The service during dinner was also excellent — attentive without being intrusive. Another major advantage of Aston Banyuwangi is its strategic location. The hotel is conveniently located near Banyuwangi train station, making it very accessible for travelers arriving by train. This is a big plus, especially for business travelers and tourists exploring Banyuwangi. Overall, Aston Banyuwangi offers a complete hospitality experience — excellent service, clean and comfortable rooms, delicious food, and a strategic location. A perfect choice for both leisure and business stays. Highly recommended, and definitely a hotel we would love to return to.

Kamar bagus, lokasi ok. Parkir luas

Lantai kamar mandi tidak ada keset antislip

Sehr freundliches und hilfsbereites Personal, Frühstück ausgezeichnet,Pool auch sehr gut,

Das Hotel ist leider etwas in die Jahre gekommen.

Tempat yang nyaman untuk menginap

Was fine

the attitude of the reception staff

La literie, la propreté, la gentillesse du personnel, la proximité avec la ville, le calme.

La piscine n'est au soleil que le matin, le bruit des prières de la mosquée se trouvant à côté.

The location was great. Staff was very friendly and helpful.

The rooms are awful. Looking super old, not really clean, the walls are painted like it was a war before there. The bathroom it's bad, not family friendly for sure, can't really was your kid with a fix rain shower in the wall. The exhaust fan in the bathroom wasn't working.

Good as always. We always spent our night here for 2-3 nights when visit Banyuwangi. Security, Front Office staff, Houskeeping Attendant (trainee) and Waiter/ss selalu ramah dan help full.

Manajemen terkesan kurang ramah spt saat berpapasan keluar-masuk elevator agak acuh dengan kami tamunya.

Hôtel d untel bon rapport qualité prix personnel de la réception professionnel et efficace. Restaurant agréable petit déjeuner très bien

Rien

The Hotel's location isn't far from the city center. And it is easy to reach some tourism destination in Banyuwangi, it's about an hour drive to Ijen Crater, Baluran National Park. And only 15 minutes to Boom Beach.

Nice

Nothing

Les lits étaient très confortables. Le personnel était vraiment sympathique et un joli hotel pour le rapport qualité/prix. A recommander .

Pas assez de papier toilette dans la chambre et brosse pour les toilettes

Grosser Aussenpool, gutes Frühstück und Abendessen im Hauptrestaurant, sehr freundliches Personal.

Abgewohntes Zimmer, Blutflecken in Bettwäsche, Leck in Wasserkocher (wurde ausgetauscht sehr schnell), chinesisches Restaurant ohne jedes vegetarische Essenangebot. Wasserhahn zu kurz, beim Händewaschen flutet man zwangsläufig den Waschtisch (siehe Fotos der Mängel).

Nice hotel. Very comfortable bed, clean room. Small gym on site. Hotel is right next to the train station which is very convenient

Breakfast was ok

Hotel calidad precio espectacular, un oasis de paz, tranquilidad y limpieza en una ciudad no tan turística. Por su precio, merece la pena pasar al menos un par de noches en él y recuperarse de la subida al volcán Ijen.

La piscina cierra a las 18:00 p.m. La habitación 619 particularmente necesita una mano de pintura en ciertas partes del techo y pared. El desayuno buffet es mejorable pero está bien y es variado.

Hotel calidad precio espectacular, un oasis de paz, tranquilidad y limpieza en una ciudad no tan turística. Por su precio, merece la pena pasar al menos un par de noches en él y recuperarse de la subida al volcán Ijen.

La piscina cierra a las 18:00 p.m. La habitación 619 particularmente necesita una mano de pintura en ciertas partes del techo y pared. El desayuno buffet es mejorable pero está bien y es variado.

Le petit déjeuner était tout à fait correct , le personnel était comme souvent ici sympathique. Le wifi était bon. Il y avait même une petite piscine pour mon fils qui était appréciable

La Climatisation semblait ne pas fonctionner La télévision était petite depuis le lit on ne voit pas bien.

el desayuno muy bueno, muy completo y muy bien elaborado.

la medida de las habitaciones

Un hotel de mucho nivel en Indonesia. Todo muy correcto y profesional. Impresionante servicio. Precios de servicios de hotel 4 estrellas. Muy diferentes a los precios de la calle. Muy recomendable por ese precio.

Nous avons été bien accueillies et avons apprécié le large choix au petit déjeuner.

La chambre n'était pas propre et il y avait des cafards. Nous avons demandé à changer de chambre, l'hôtel a accepté cette demande. Pour un 4 étoiles on s'attend à avoir une chambre très propre.

La cama extra grande. El desayuno con una calidad fuera de lo común, de lo que normalmente hay en la isla

Las bebidas alcohólicas más caras que la comida aunque es normal en la isla de Java

Lobby luas, akomodasi aman dan diperhatikan proteksi lingkungan

Qualitas Aston ini kurang dibandingkan dgn pengalaman sy di Aston lain sy pernah dulu tinggal. Kebersihan kamar sama sekali tidak baik. Fasilitasnya tdk dijaga dgn baik.

We arrived in the hotel at 16:30 and both rooms were not ready.We had to wait half an hour. Room spaces were ok but dirty, very dirty. Main restaurant was a pity as many things on the menu card were "Kosong" I took lumpiah as starter and 20 mn later I was sick and had to go to my room. Same thing for the chinese restaurant. Toilet in the room in bad condition. So I highly do not recommend this hotel

Lokasi strategis, mudah dijangkau, hotel wangi, kamar bersih, kolam bersih, parkiran luas

Makanan kurang variasi, rasanya biasa sj

Het uitzicht vanop de 8 ste verdieping

De kamer de hygiëne liet heel veel te wensen over. Overal, op de kamer en badkamer liep ongedierte dat je liever niet hebt. Zeker niet voor herhaling vatbaar en zal aston zeker niet aanraden. The room hygiene left a lot to be desired. Everywhere, in the room and bathroom there were vermin that you would rather not have. Definitely not worth repeating and will certainly not recommend Aston.

The aircon are not strong enough.

Friendly staff. Clean room but not the bathroom. Swimming Pool is clean. Double bed is good, Twin beds are too narrow between the beds.

Caesar salad with Mayonaisse for a'la Carte? Expensive breakfast for domestic. No balconies.

Hotel in Banyuwangi city with city and mountain view, the room is clean and nice, only the amenities are incomplete, the room is intended for 2 people, but only 1 toothbrush and slippers are provided. The breakfast menu is not varied. The staff is friendly. The parking area is quite large.

Die Lage und Freundlichkeit des Personals 😉

Lit confortable, piscine, gentillesse du personnel

Lenteur du service au restaurant, rafraîchir le mobilier de la chambre

Good breakfast and all you need for an overnight stay.

Not clean, staff not really engaged, they couldn’t manage a transportation to the train station one day in advance. Sound proof walls are a joke, we heard every word our not loud neighbors.

Airconditioning werkte niet. Geen koele lucht. Er was maar 1 lift in werking

Average Breakfast.

Ketika check in Staf Front Office info kalau kamar di upgrade dgn view yg bagus. Tapi ternyata setelah berapa jam AC tidak dingin, jadi kami pindah ke kamar di lantai lebih rendah. Kamar agar berbau asap rokok, tapi kami abaikan krn malas pindah lagi.

Not much..

Very very average, one day good stations virtually empty hours before closures staff attentive, tables not cleaned between sittings, food ordered from kitchen incredibly slow Rooms no towel replacements .just forget, had to request Food poor quality slow service often still frozen

We booked a family room- it was a regular room with 3 beds stuffed in The air conditioning was not working- had a very uncomfortable night.

Very nice stuff, good food, clean. Good prices for drink, foid, nice pool

Only laud music in the morning and not tight windows on outer side and the prayer very loud, couldnt sleep.

na

na

Air Shower kencang

AC sama sekali tidak berfungsi, sudah diperbaiki tehnisi tapi tetap tidak dingin, hanya angin yg keluar. Ukuran terlalu sempit sekelas budget hotel, tapi harga terlalu mahal. Royal Heritage Surakarta fasilitas lebih baik dan ukuran ruang jauh lebih luas, harganya jauh lebih murah. Saya kecewa dan tdk akan merekomendasikan untuk menginap.