Enso Hotel Cikarang

Complete facilities for business trip

Variatif of breakfast food

Nice and complete

Bathroom is too small

Staff was very friendly and the hotel is conveniently located for those who have some business in the industrial area in the neighborhood. Rooms have a normal size, are air conditioned, and the bed was good.

Shower room was not very clean (tiles). Sink drain was clogged, making it slow and unpleasant to empty the bathroom sink. Air Condition emits a cold airstream right onto the bed, direction cannot be adjusted. Walls are very thin, noise from normal conversations or TV from next door rooms could be heard clearly. Breakfast had a variety of local dishes but very limited western food offers, which were not always timely replenished. On the dinner menu, many dishes were actually not available; service was rather slow. The hotel shop is just a few shelves in a room next to the reception desk, with extremely limited offer (looks almost empty). Around the hotel are no shops and almost no restaurants as it is located in the middle of an Industrial zone.

That small library with a small collection of Japanese books was nice. I also loved it that there were plenty electric sockets in the room. Business hotel rooms in Indonesia are usually dim. But here, there is sufficient light. Air conditioning in the room was also good, I could easily set it to my liking.

Being promised Japanese hospitality with “precision” as one of the three key concepts, I had been disappointed. One of my towels was heavily torn. It’s impossible that your staff did not realize it, because the threads were obviously hanging out. There was a brown stain on the edge of my hand towel and I wonder if your staff did replace it with a new one the next day, because the same brown stain was on the same edge of towel. The bathroom door handle dropped with just a slight pull. I placed that broken knob on the floor. Next day, instead of fixing the knob, it was taken away leaving the door with no knob. I had to pull the edge of the glass door to open the bathroom door. You call this Japanese hospitality? The bathroom wall was full of white stain. The water tap hose above the sink was shaking. The wood from the clothe hanger fell apart as I was about to hang my clothes, and sharp nails from both left and right sides stuck out. Luckily really, they didn’t tear my clothes. Yeah, this is what you call precision. On the second night I didn’t get coffee and creamer replenished. Refrigerator was not cold at all. Well, I could feel frost on what was supposed to be the freezer, meaning the electricity was running. The switch button was set on max. However, that chill served far from its purpose as a refrigerator. TV channels were very limited, not to mention Japanese channels. Swimming pool looks small, more similar to an aquarium where guests can watch you swimming back and forth from above. Oh, one more thing. When I checked in, there was an obvious glass stain on the desk. The next day, after my room had been made, that stain was still there. Don't you bother at all to wipe that off? A Japanese would.

Location near by hospital and nothing surrounding. Room size quite small with bed size 180x200. Vey small for couple. Bathroom size also very small. But this hotel is clean. Apparently owned by Japanese. Breakfast quality just so-so and restaurant overlooking to pool. Not much to comment for this hotel.

Convenient hotel for business purpose near to the business district, surrounded by eatery places. I enjoying myself with Indonesian food prepared by the hotel's chef. Tidy and spacious room with high speed internet are another advantages. Recommend hotel

Great experience over all nice hotel and price is reasonable, worth it, and special mention to Gust service Yenia...! For her service!!! Very supportive and humble, the facility is clean well maintained.

All fine and good nothing too complain nice and good staff they are very wellcomming. Breakfast nice and service level exellant. Any time have a smile and and attation to guest. Rooms good clean and many ty Chanel and good speed in internet,

Come here for 2 weeks, a very comfortable stay for business trip with clean and tidy room, friendly and helpful staff, especially Ms Yenia who is always helpful and great every customer with warm smile.

Nice hotel for business trip around the area. Breakfast variety is reasonable provided. Airport to Hotel transfer is convenient. Highly compliment to our driver Mr. Mirza for accommodating our request.

The 2nd time of my company held a lunch meeting with our CEO. Never disapointed with the restaurant's staff service and the cooks. They all very well prepared, supportive and fast responds. Well recommended of you want to have a corporate activity here...

Nice lunch with my besties. The solehot woman with a lot of love & joy. Nice place. Good food, soooooo tasty. Good chef, Mr Prayoga, thank you soooooo much for your delicious pizza. Thank you for your kindness, Ms. Yenia. Happy weekend my Besties....

Nice Hotel friendly staff was a good comfortable room will stay again on my next business trip thanks to all the staff. The food is good and enjoyed the breakfast the chef is very friendly and always accommodating.

I'm happy stay in enso hotel.Everything oke. food tastes good. Clean room. Convenient with pickup and drop off transportation from hotel to yutaka company.Yenia good sevice. Good breakfast ,lost of choices. Enso hotel good hotel.

Been staying in this hotel for couple times due to business needs (that many times until i kinda familiar with several staff there actually). The staff is nice, helpful and friendly. Food is pretty good and not that expensive. I really love the compact room, perfect for business traveling. The staff was also very helpful when i need to print some of the data for my meeting👍

I stay a night there, it clean and the staffs are helpful, they even help us to call grab to take us back from the mall to the hotel when we unable to do so. If you have some agenda over in Cikarang, it is nice to stay here, else it is far from the normal tourist activities.

エアコンがとても弱くて、故障していると思ったら、一番強い風に設定すると少し風が出てきてエアコンを使えました。整備が必要かと思います。 スタッフさんたちはみんなフレンドリーで良かったです。

The hotel was clean and tidy. We stayed at two people, but there was only for one person including towel. But when I made a phone call, he brought it to me.

room was clean, nice staff, strategic location for business.

シャワーが浴室から漏れる

2週連続週末に宿泊しましたが、インドネシアにおける日本の匂いがするホテルですで、費用対効果は素晴らしい。今回は、部屋に無料の「おーい、お茶」があり感激でした。サービス、清潔感、設備何をとっても日本のビジネスホテルよりランクが上です。

日本の総合商社関連のMM2100工業団地内にあり、高速道路のインターチェンジ・チビトンに隣接する立地。3ツ星クラスにはないアメニティ、冷蔵庫、電気ポットなど、備品も良い。建物も新しく綺麗で、設備も日本製が多く導入されており、安心感がある。気に入りました ^_^^_^

Business hotel. Cheap and good service. Its in the industrial area. No nearby restaurant or convinience store.

高速道路インター近くで便利 すぐ近くに日本食鍋屋があり、安くて美味しい。 朝食はビッフェスタイルで種類も多くとても良い

I like fragrance use there

Bagus

New hotel in industrial complex. Must upgrade food quality.