Skye Niseko

Located on the top of Niseko resort just near the funicular on the top of the mountain. From the room you have a stunning view on Yotei volcano. Hotel manager Christina is super nice!

nothing to complain about

食事も部屋も大満足です

お風呂の洗い場所が3箇所。男女入れ替え制だといいかな。女性側にジャグジー風呂あり

Les petits déjeuner et l'un des meilleurs que j'ai eu de ma vie ! Le personnel est souriant, accueillant et disponible. La vue sur le mont Yotei

羊蹄山が美しかった。あまりにきれいなので部屋にいるだけで幸せだった キッチンに必要なものが全てあった。お茶もコーヒーもおいしい。 入り口近くのフックや物を置けるスペースは何かと役に立ち、よく考えられていると思った。 延長コードやボードゲームを借りられて楽しめた 洗濯が無料で細かい決済不要で楽だった。洗濯機も清潔だった シャワーがおしゃれ シャンプーなども白樺樹液を使ったそうで良さげだった 朝食に作務衣で行って良いのが助かる。便利。 朝食の素材の質がとても高い。お米がとてもおいしい。海苔も黒々とした良い海苔。 スタッフはとても感じよく、とても協力的でいろいろ手伝ってくれた。ありがとうございました。

良いところが良すぎて些細なことですが、 温泉の更衣室と、更衣室を出たところに除湿機を設置するといいと思います。風呂上がりが暑すぎました。 なお温泉自体は広くないけどとても良いです。 作務衣にポケットがないのでキーカードを無くしがち。ポケット１つで使い勝手がだいぶ変わりそうです。それ以外はいい作務衣でした！

When we first arrived we were put in a room with a direct view to construction. Not on. But the manager was wonderful in helping us get I to a better room, great view etc. we are grateful the experience was positive. I liked my niseko clothes so much I bought a set. A great place.

The gym does not have any windows but equipment is excellent.

部屋がとにかく広い、綺麗

大浴場が小さい

Proximity to Activities centre, Accomodation and A* front desk staff

N/A

Amazing hotel! The room was fantastically equipped with everything you could possibly need. The modern kitchen came fully stocked with all the utensils and thoughtful extras. There were two large, comfortable beds, and the spacious living area had plenty of comfortable seating along with a large TV. The hotel itself was immaculate and had a grand, luxurious feel. Breakfast was excellent, offering a wide selection of both Western and Japanese dishes. The onsen was fantastic, especially the private baths, which were a real highlight. The staff were exceptional and couldn't do enough to make our stay enjoyable. I would highly recommend this hotel and would definitely stay here again.

nothing

Pillow was terrible smelled. But the athers were not bad. No Nice.

Пожалуй, это лучший отель во всем мире! Я очень много путешествую, но такого уютного, комфортного и безупречного отеля не встречала. Шикарный номер, мы были с друзьями, три семьи, три спальни с общей гостиной. В каждой спальне свой санузел, душевые и ванная. Завтраки - отдельная история! Это то, ради чего сюда можно приехать! Онсен один из лучших из тех, которые мне удалось посетить за 10 лет путешествий по Японии! Обязательно вернемся как зимой, так и летом!

Service Staffs were exceptional!

Nil

Perfect for our family of 6! Unit was large with 3 bedrooms, 3 full bathrooms, and a spacious living room and kitchen. Washer and dryer in unit were great. The staff was SO helpful upon check in and everywhere on property. Requested parking and private onsen in advance and they were able to accomodate. Public onsen was also wonderful. Breakfast buffet was amazing! And location is at the top of the drive, just across from the lift. Easy to get to restaurants and shops in town. Overall, amazing stay! Would definitely stay again with a large family or group of friends.

NOTHING

가격대비 퀄리티

眺めが良かった。 朝食は種類が多く美味しかった。 アメニティグッツは充実して大変良かった。

バスタブシャワーハンドル位置調整がネジが固すぎて困った。 駐車場はすぐそこに公営のがあり無料みたいだったが千円かかってしまった。もっと詳しくせつめいがあると良かった。ホテルの駐車場は分かりにくかった。

The prices are very reasonable during summer but the staff here are makes it special, they are truly wonderful and genuinely pleasant, especially a Japanese lady at the front desk and a lady at the cafe deli, except a female staff at the onsen who wasn’t very polite and a nonchalent person at check-out. The rooms are modern and spacious, however, showing their age, especially the showers. I did not have the breakfast buffet but dinner at its restaurant was underwhelming. Niseko in summer wasn’t very eventful and getting around or eating is a pain so I don’t reccommend coming in summer. I will definitely come back in winter and stay here again.

I loved everything about my stay. The facilities, including the gym, onsen, café, and restaurant, were excellent, and every member of the staff provided impeccable service.

None!

Das Hotel liegt super und ist modern. Die Zimmer waren groß, sehr sauber und hatten große Fenster. Personal sehr freundlich. Frühstück sehr vielfältig und lecker. Ausblick auf dem Vulkan beim Frühstück war hervorragend. Das Onsen ist toll (bei den Damen gibt es sogar einen heißen Whirlpool).

Das erste Zimmer, das wir hatten, hatte zu schmale Betten und wir schauten gegen einen begrünten Hügel. Auf Nachfrage haben wir das Zimmer tauschen können. Die Fenster kann man leider nicht öffnen.

Location and style. The breakfast was amazing.

Nothing

スタッフの方の対応が丁寧だった。 赤ちゃん連れでの宿泊だったが、色々なベビーグッズの貸し出しを提案してもらえて、安心して過ごせた。 朝食が美味しかった。

Bardzo ładny, wygodny, czysty pokój. Śniadanie było urozmaicone, japońskie curry - pyszne!

Przy zameldowaniu zostałam poproszona o kartę kredytową, na co nie byłam gotowa i nie miałam jej ze sobą. W informacjach na bookingu nigdzie nie ma informacji, że wymagany jest depozyt wysokości 100 000 jenów! Spytałam co w takim razie mam zrobić - pani odpowiedziała, że mogę wpłacić 100 tysięcy jenów gotówką, co mnie rozśmieszyło - oczywiście nie miałam takiej kwoty przy sobie. Pani naciskała, żebym skontaktowała się z kimś z rodziny aby przesłał mi dane karty kredytowej, ale mój mąż akurat był poza domem i nie mógł tego zrobić. Ostatecznie pani mnie poinformowała z niezadowoleniem, że przy wymeldowaniu ,,we will double check your room”. No cóż… spędziłam cały wieczór w łóżku z książką, więc nie wiem co by się tam miało wydarzyć, ale poczułam się niekomfortowo. Dodam, że jestem 30-letnią kobietą, która chodzi spać o 21:00… w każdym razie w nocy nie mogłam zasnąć bo cały czas w głowie analizowałam tą sytuację i ostatecznie uważam, że to wszystko jest bardzo nie okej! Skoro na bookingu nie było żadnej informacji to jakim prawem hotel wymagał karty kredytowej i stawiał mnie w takiej sytuacji? To moja 4 podróż do Japonii, łącznie spałam w kilkunastu hotelach i pierwszy raz spotkała mnie taka sytuacja.

From the moment I arrived at the hotel, I was totally blown away by the exceptional service.

I would have liked to have stayed longer than my two nights.

Excellent breakfast.

More attention to details. 1. The batteries in the TV remotes were either dead (Apple TV that I recharged) or needed to be replaced. 2. The scale in the privale onsen was not working (battery problem?). 3. The dark carpet in the Studio Room had not been properly vacuumed. (Small chocolate bits in the carpet). Overall, my experience was good value for money. However, for a hotel of this standard, more attention to details is needed.

We stayed in a room with a fantastic view of Mt Yotei, its spacious, very clean and bedding very comfortable. Breakfast and the course dinner were great. There are 2 private onsens available for reservation other than the public one. Complimentary washing machines and dryers are available for use. Staffs are very helpful and friendly.

Nil

Amazing accomodation with plentiful facilities and amenities for you to unwind and enjoy an amazing view. We really enjoyed relaxing in their onsens and experienced excellent customer service during our short but sweet stay. A special shout out to Rina and Rai who went above and beyond to help ship some belongings to our next destination, after accidentally leaving them upon check out. We’ll definitely come back the next time we’re visiting Japan, huge thank you from Australia!

彼女の誕生日祝いで利用させて頂きました。 宿泊時に誕生日カードを部屋に添えられていたり様々な配慮に感銘を受けました。

なし。

The facilities and the location. Unbelievably convenient.

Not too much Japanese staff. It's not that I didn't like them or that they weren't nice, they were incredibly nice. It just felt less like Japan.

Alles! Einzigartig gut mit einer wunderschönen Aussicht.

非常美麗且適合滑雪的地方，雖然我們的樓層不夠高，但房間內可使用的設備以及舒適度相當好。好處是因為我們是住二樓，所以很容易去大浴場泡湯很方便，去一樓的雪具室領取裝備也很方便。房間內的廚房非常適合去山下買食物自己回來料理，相當方便。

It was beautiful and staff went above and beyond.

It was the end of season so most of the town was literally closed.

Room is super spacious. Full facilities, we cooked every night after skiing. From hotel, u can walk around enjoy snow without suit.

Bathroom light! I felt like shower in blind. No light. Central heater really killed us. We cant control anything but turn it off .

Everything went really good. Staffs are really friendly.

Nothing to complain about

All the food in the cafe was amazing. We loved the carrot cake, the teriyaki chicken roll, the pork katsu roll and the caramel matcha lattes. Kids also LOVED the soft serve ice creams. Buffet breakfast each morning in Kumo Restaurant was a delight and they were very accommdating with my shellfish and seafood allergies. Ski valet was FABULOUS and very flexible and understanding. Quality of ski wear was fantastic and very comfortable and clean. So organised and efficient with ski in/out lift straight from the ski valet. The general ambience, friendly and very helpful staff, attention to detail, there was nothing we didnt like. The size of the rooms were generous and they were clean and modern. The kitchens were well equipped with crockery, rice cooker, toaster, microwave oven, conventional oven, fridge and had large benchtops. The free onsens (public and private) within the hotel were also a special treat after skiing each day. Super convenient location with free buses into town if you wanted. Also super close to catch bus to Annapuri or Hanazono resorts if you wanted a change of scenery with your ski slopes. Would definitely come and stay again!!

Nothing at all!!!

Onsen and closeness to slopes.

No complaints

Large rooms comfortable and super clean. Excellent service. Ski in/out. Good breakfast

Has everything you need and very easy ski access. The view of the volcano was spectacular from the room.

Amazing location and staff is exceptional! Can’t wait to come back.

Hôtel vraiment exceptionnel, rien à redire, tout était parfait. Je vous le recommande vivement !

部屋の綺麗さ、清潔さ。温泉。スタッフのおもてなし。

朝食が最高でした！

温泉が狭かった

We stay at 2 bedroom suite and unit is well equipped and spacious. I am surprise it have Miele kitchen appliances. All rooms have full height windows looking at the amazing ski slope and Mt Yotei. And it has openable windows on the side to allow fresh air if you want to. The best feature I think is the bathrooms floor heating most.

Nothing

Location right in front of the ski slope. Place is huge! 3 toilets for each room! Washer and dryer was a plus point ! Comfortable living room. Place felt luxurious. Breakfast was good. The best was one of their Concierge, Ms. Tien Chong. SKYE Niseko is blessed to have such a dedicated employee. She has made our stay with family of 5 such a wonderful experience. She was detailed, welcoming, patience, informative and very dedicated to her work/profession.

Take note that their house keeping service is daily but not full cleaning each day.

Chambre très spacieuse et lumineuse, avec vue sur la montagne par une grande fenêtre, très bien insonorisée, avec une literie très confortable et aménagée avec beaucoup de goût. TV avec accès à Netflix. Grande salle de bain à l’occidentale avec sol chauffé. Super buffet au petit déjeuner, occidental et japonais, même si nous attendions à des plats japonais plus raffinés. Onsen très agréable avec sauna, nous étions seuls à chaque fois durant notre séjour de trois nuits. Personnel aux petits soins, et efficace. Très bon emplacement aux pieds des pistes.

Chambre un peu froide sans la climatisation, que nous voulions éviter de mettre. Pas de navette gratuite pour la gare de Kutchan, mais bus local à deux minutes. Restaurant très cher pour les prestations proposées. Bon rapport qualité prix uniquement si on est en hors saison. Beaucoup de touristes étrangers, hôtel très fréquenté, ce qui peut poser problème,mais le personnel s’assure d’accueillir tout le monde avec attention.

羊蹄山が目の前に大きく広がり、遮るものが何もなく、感動の景色でした！ 朝ごはんは海鮮、ローストビーフなど質が高い！

部屋に電子レンジがなかったこと。 露天風呂がなかったこと。

This is one of the best hotels I’ve stayed with excellent service and onsen and nice breakfast. The staffs came out to greet us as I drove to drop off my family and addressed me by the name. They even reserved a parking lot for me though I’ve made the request online which said it’s subjected to availability. The room is very spacious for the 3 of us. Wish we have booked another night

None

모든것이 만족스러웠어요. 다시 가고 싶은 숙소입니다.

Luxury living at a reasonable price. Superb staff with high standards despite v low occupancy at hotel

One of our best stay this trip Room was clean and comfortable. Staff was helpful and there are free washing machines on site which was handy

早餐豐盛好吃，室內硬體設備高級易用，非常棒的體驗。服務人員親切有禮貌，極推薦!

無可挑剔

Hôtel incroyable Petit déjeuner excellent Onsen privatif magnifique

入住前飯店員工會先以訊息詢問是否需要車位，抵達時會立刻指引停車。辦理入住時發現有許多精通外語的員工，整體入住手續相當順利，還能在前台預約個人湯屋。(當時還贈送了迎賓餅乾。)這次被安排的房間可盡情欣賞羊蹄山美景，浴廁寬敞且乾淨。早餐選擇多樣，也能品嘗北海道特色名物。入住期間不慎遺失飾品，飯店服務人員非常積極協助，所幸最後在停車場尋獲。

無

Amazing breakfast - best in Japan!

Everything was perfect.

快適でサービスが最高な上に時期が外れているおかげで料金がお安くとってもお得に利用できました。家族もとても喜んでいました。初めての赤ちゃん連れでしたが、問題なく泊まれるサービスが沢山あります。

男風呂の温泉の窓が開いていたようで、そこから虫が入っていたと聞きました。なぜ開けていたのかはわかりませんが。

The ladies who greeted us at the front & checked us in and out were so warm and friendly. Every detail from material use, design, user experience felt like someone created it for themself to enjoy instead of for a business. It was luxurious yet cozy. These touches can't be seen in the photos but the high quality can be felt when you are there! If you choose a place to stay in Niseko, this is the one.

Staffs are polite, helpful and friendly. Room size is good.

Spa area is small. Private spa area should have music. Breakfast spread is limited.

Everything was perfect!

Staff well services

Hairdryer weak

房間的氛圍

有許多地方對於小朋友相對危險，沒有保護和預防措施！

・事前に駐車場や夕食についての問い合わせがホテル側からあり、訪問時にスムーズでした。 ・こちらの都合で到着が遅れてしまっても、夕食の時間の変更など快く応じてくれました。 ・2ベッドルームの広々したお部屋で今まで泊まったホテルの中で一番素敵でした。一般的にホテルは間接照明だけで薄暗いことが多いですが、こちらのホテルはリビングダイニングルームが明るくて大変快適でした。 ・旅館ではないのに、部屋の中は靴を脱いで家のようにくつろげる仕様もよかったです。

本当に思い当たりません。