The Acala Shri Sedana

Emplacement parfait, à 6 minutes du yellow bridge à pied. Un peu loin du centre de l’île mais des navettes gratuite sont mises en place par l’hôtel qui s’arrête à 3 point différents de l’île Personnel très accueillant et agréable, à l’écoute Très propre

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The view was absolutely spectacular and worth a stay just for that! The staff were lovely and attentive; the pool and gardens were beautiful.

It wasn't a 4 star resort as advertised it was really 3 star and the bathroom had dead cockroaches in the drawers and the shower was slow to drain and overflowing a bit, the bathroom was average for a 4 star resort. Some of the food in the restaurant wasn't up to standard either so they should either remove a star or upgrade some facilities i.e bathrooms and food quality. Otherwise it was fantastic!

Had an amazing stay in the private pool villa, beautiful views and amazing staff that were super helpful the entire time

The place was an honest 10/10 only downside (which isn’t really) is the private pool villas is at the bottom of the 150+ stairs from the reception hahaha all staff helped with bags so was totally fine but do be prepared to get your steps up every day/night, honestly the steps were worth the view 100%

Everything! The staff, the room, the location and the view were all amazing!

Het zwembad ligt heel mooi, prachtig uitzicht en het restaurant is super. Onwijs vriendelijk personeel. Warung Putu op een paar minuten loopafstand is een aanrader.

Het ligt wat afgelegen, maar daar kies je voor.

Prachtig hotel met nette mooie kamers. Het eten in het hotel-restaurant (zowel ontbijt als avondeten) is super lekker. De massages zijn zeker aan te raden. Ten slotte is het personeel super behulpzaam en vriendelijk. Nog een speciaal bedankje voor Yoga die ons zo goed heeft geholpen.

Niets.

Le personnel est agréable

Je suis partisan de toujours passer par Booking pour réserver mes voyages, car je trouve que le moteur de recherche est très bien pour trouver l’établissement qui nous convient. Malheureusement, c’est la première fois que je suis aussi déçu par une réservation. Pour les points suivants : Nous avions réservé une villa avec vue. Entre nous, c’est plutôt une grande chambre avec une salle de bain, mais soit. Sur les photos on ne voit que des vues magnifiques, mais nous sommes tombés sur une chambre avec un bâtiment devant. Nous avons demandé à changer de chambre, mais ce n’était possible que le lendemain. Un geste a bien été effectué, mais les photos sont trompeuses. La salle de bain sentait très fort l’humidité. Il manquait de rangements pour les affaires. Le room service qui laisse le repas sur la terrasse toute la nuit alors que nous les avons prévenus que nous avions fini. C’est arrivé trois fois. Pour moi, les photos de cet hôtel commencent à dater et l’entretien de celui-ci fait que maintenant il est vétuste.

El desayuno y el restaurante eran geniales, muy bariado y comida buena. La piscina y las vistas tambien increibles. La habitacion muy amplia y cama comoda.

Es verdad que la localizacion esta un poco alejada y el acceso es dificil si vas en scooter por el terreno y las cuestas

Wahnsinns Aussicht! Wunderschönes Hotel! Super zuvorkommendes Personal!

Das Bad ist etwas renovierungsbedürftig.

Our room had its own plunge pool which was awesome if you wanted to be away from people. However, the main pool was absolutely beautiful with an amazing view and never too busy. The staff were lovely and always helpful. The massages at the day spa were fantastic also.

The resort was in a nice quiet location with beautiful views, but the trade off for that was having to travel if you wanted to go out for dinnners etc. I think that would be the only negative we could find.

The staff were incredibly helpful and the views were amazing! Such a lovely stay

We had issues with leaking into our bathroom from the above floor

Views from rooftop villa

Nothing else to do

The grounds were beautiful, the view was amazing , the staff and food were fantastic

Nothing , I would only state that there is quite a lot of steps as it is built on a hillside, just to let people know that may not be able to do a lot of steps, if this is the case ask for a room close to the reception or restaurant

The staff were super friendly and helpful with booking the activities that we wanted to try. The view was lovely, the food in the restaurant was above expectation, and the room was comfortable. Beds were cozy, fridge was cold, AC was strong, private pool was well cleaned. Quite quiet property, nice to be tucked away from the main busy areas on Lembongan.

We had a not nice experience one night while sitting out beside the pool playing some board games. without any prior notice, the staff began walking around HEAVILY spraying chemical bug repellant out of a small windblower. It was incredibly strong, and smelly and coated the whole outdoors in a thick plume (literally couldn't see the ground, thick clouds of chemical). They casually said, yeah, mosquito spray. That's great to do, but would've been very appreciated to not be gassed unexpectedly. Also worth noting, the only road in to the property was very bumpy, even by island standards.

çok private hissettirdi odalar bahçedeki yataklı kamelya harika manzarası müthiş

Restaurant, Personal

Nydelige omgivelser og utsikt. Rolig område. Shuttlebuss tre ganger om dagen til ulike steder på øya. Nydelige og romslige rom med fine bad. Fantastisk frokost. Restaurant oppi gata som har fantastisk mat

Näkymät hotellilta olivat uskomattomat ja aamupala oli herkullinen. Vietimme mukavat pari päivää tässä hotellissa häämatkallamme. Allasalue oli rauhallinen.

Tie hotellille on pimeä ja huonokuntoinen. Edellyttää skootterin vuokrausta, mikäli haluaa tutustua paikkoihin tai käydä syömässä hotellin ulkopuolella.

Het uitzicht,het zwembad,wij hadden een suite en keken uit op de zee. Dat was echt een prachtig uitzicht! Lieve mensen. En de shuttleservice 3 keer per dag voor als je op pad wilt. Chauffeur bleef op ons wachten tijdens de mangrove tour.

Enige minpunt is tijdens het diner,wij zaten nog aan de voorgerechten en toen kwam het hoofdgerecht al door. Hadden een beetje het idee dat het allemaal snel moest.

The rooms are clean and comfortable, the breakfast is good, the pool is a nice addition and there’s a free shuttle service which comes handy given the state of the road and the location of the hotel

Sleeping past 6am was very hard because there’s a CONSTRUCTION SITE 10 meters from the room which I feel like a heads up about would’ve been nice, constant noise from 6 am to 6pm isn’t really something you would miss when you promise calm and quietness… The hotel is far from everything with terrible roads so you’re a bit isolated and the restaurant food is unnecessarily expensive. It was also hard to communicate with the staff. For the price I wouldn’t recommend it.

Die Aussicht ist schön und das Personal am Empfang ist nett. Man kann direkt am Empfang Scooter ausleihen für 100k - 150k Indonesische Rupiah.

Restaurant: Das Personal im Restaurant und in der restlichen Hotelanlage ist leider nicht so motiviert und verbreitet eher eine unmotivierte Stimmung im Vergleich zu anderen Hotels in dieser Preisklasse. Das Restaurant ist außerdem bezüglich dem Frühstück überhaupt nicht gut, Mittag und Abendessen ist soweit in Ordnung. Das Restaurant hat abgesehen von dem Blick aber gar kein Flair. Day Beds: Der Bereich der Day Beds ist überhaupt nicht gemütlich, weil hier irgendwelche Gartenmöbel rumstehen und auf den Day Beds sind so kleine Tische platziert.. alles total eng und ungemütlich. Allgemein gibt es viel zu wenige Liegen. Zimmer: unser Zimmer war relativ geräumig, jedoch gab es nur einen total kleinen alten Safe wo nicht alle unsere Sachen rein gepasst haben. Außerdem gab es nur große Handtücher, keine Handtücher für die Hände oder fürs Gesicht und die Bademäntel waren teilweise verfärbt. Das Bad war außerdem draußen, weshalb die Füße immer dreckig waren, kleine Insekten rumgekrabbelt sind und die Outdoor Dusche war auch schon nicht mehr wirklich intakt. Außerdem hat immer alles sehr feucht gerochen vor allem weil die Wand auch schon voller Moos war. Das Zimmer war zwar klimatisiert, aber auch hier hat es ständig viel zu feucht gerochen. Im Allgemeinen passen Preis-Leistungs-Verhältnis überhaupt nicht und vier Sterne sind das definitiv auch nicht.

Nous avons passé un très bon séjour dans cet établissement. La vue de la chambre et des parties communes était splendide. Le personnel très agréable et serviable. Bien qu'un peu "loin" du centre, nous sommes proches de tout en 10-15 minutes environ.

Le petit déjeuner et les repas en général, bien que variés, n'étaient pas exceptionnels.

Fantastisk beliggenhed God restaurant Venligt og imødekommende personale

Mange trapper

Ausblick, Sauberkeit, Massage, Zimmer

This is the second time my sister and I have stayed here in the deluxe suite Seaview as it is in such a lovely location, very tranquil and relaxing.. The design of this property being tiered terraces adds to the charm and provides a feeling of privacy. The staff are all super friendly and helpful and cannot be faulted. There is a sense of being removed from the hustle and bustle of town but there are 3 free shuttle services to take you to town and beaches if you want to explore the area. We would happily return for another stay here.

Because of the tiered terraces layout the stairs can be a bit challenging.

Staff were amazing. Room was amazing service was amazing there wasn’t anything they wouldn’t or couldn’t do for me anything I needed or asked for rgry sorted it.

The views were sensational, the staff were amazing and the villa was super clean, well styled and very peaceful. Definitely will be coming back

The road in is a challenge on a scooter. Lol

Everything was AMAZING!!! we stay for my birthday, The room was great with cute decoration for my Bthay, nice view, the floating breakfast was fantastic and delicious. The quality of the bed for rest . The restaurant has also delicious options and all the staff was kind and friendly. Thank you so much for making our stay wonderful🩷

Nothing everything was perfect 😊

the property was absolutely beautiful, the staff were really friendly and nice.

not a bad thing but guests with mobility issues should be aware there are a lot of stairs

Best vieuw of the Islan with a really good swimmig pool. Also the rooms are big and they vibes are good. The staff compliments to then really good service

I liked everything.

La vue et le personnel

Salle de bain très humide.

The view from our private villa was absolutely stunning, the villa was tucked away and to have the private pool was fantastic. The villa was comfortable and to wake up every morning and look out over islands was great. All the staff were friendly, welcoming and attentive to our needs. Would stay there again.

The stairs made us realise how unfit we are

Great location with beautiful views. The staff was wonderful, in particular Paul helped us very well. Restaurant is great and rooms are spacious.

Our bathroom was sort of outdoors and did not smell great. Other than that, great property.

Tout simplement le meilleur hôtel de l’île, chambre avec piscine privée avec vue incroyable, service incroyable, excellent restaurant, même la piscine classique est belle et avec une vue magnifique, lever de soleil magnifique. Navette gratuite pour la ville et la plage 3 fois par jour.

Das Hotel hat uns insgesamt sehr gut gefallen. Besonders hervorzuheben ist die hervorragende Auswahl beim Frühstück – frisch, vielfältig und für jeden Geschmack etwas dabei. Die Lage ist einfach traumhaft und die Aussicht einzigartig, perfekt zum Entspannen und Genießen. Auch das Personal war jederzeit sehr freundlich, hilfsbereit und aufmerksam, wodurch wir uns rundum willkommen gefühlt haben.

Wir hatten die klassische Pool Villa und grundsätzlich war alles tipptopp. Leider war das Badezimmer eine große Enttäuschung. Es roch sehr muffig und wirkte deutlich in die Jahre gekommen, was überhaupt nicht zum ansonsten schönen und gepflegten Zimmer passte. Das Bad sollte dringend renoviert werden. Ein modernes, offenes Badezimmerkonzept würde perfekt zur Villa und zum gesamten Ambiente passen.

The staff were amazing. So helpful and friendly. The view was second to none overlooking the water between nusa Lembongan and Ceningan with jungle surrounds.

The bumpy roads to the accommodation. Lots of centipedes and snails. We were at the bottom of the rooms so many many stairs to climb to restaurant and reception (on the plus side lots of calorie burning).

C’est un hôtel absolument incroyable, avec le déjeuné inclut proposant de multiples choix tous aussi bon les uns que les autres, la piscine commune à une vue splendide sur nusa ceningan, le service est irréprochable, le personnel est très serviable et chaleureux et puis la chambre avec piscine privée est magnifique et spacieuse, et nous avions chaque matin un sunrise a couper le souffle !

Attention à l’accessibilité, il faut tout de même se préparer à monter et descendre pas mal de marche en fonction d’où se situe la chambre 😉

we were offered an upgrade which had a nice view, (the original room i would have preferred, however the location was overlooking a stagnant swamp and it smelled musty staff were lovely

bathroom kept flooding from the shower - making the floor rather dirty. food was ok but nothing special

Tolle Hanglage mit schönem Ausblick.

Personeel was zeer vriendelijke en behulpzaam. Prachtige uitzicht

Teleurstellend verblijf – mooie beloftes, slechte realiteit Wij verbleven hier 2 nachten. Het personeel was zonder uitzondering vriendelijk en behulpzaam, en zij deden echt hun best om er iets van te maken. Helaas weegt dat niet op tegen de staat van het hotel zelf. We zijn duidelijk misleid door de reviews en de beschrijving van het hotel. Nergens wordt vermeld dat het hotel zich letterlijk op een berg bevindt met een enorme hoeveelheid trappen. Voor onze rooftop pool kamer moesten we volledig naar beneden, en zelfs voor het ontbijt moesten we in etappes naar boven lopen vanwege de hitte – terwijl wij sportief zijn en dit normaal gesproken geen probleem zou moeten zijn. Daarnaast is het pijnlijk om te zien dat het personeel de koffers naar boven en beneden moet dragen via al deze trappen. Dit voelt simpelweg niet oké en lijkt op uitbuiting. Een bagagelift zou hier absoluut geen overbodige luxe zijn. De eerste kamer die wij kregen was ronduit slecht: vies en slecht onderhouden. De deurklink van de badkamer brak vrijwel direct af en de douchekop was volledig verroest, waardoor er nauwelijks waterdruk was. Het zwembad lag vol met steentjes en de indeling van de badkamer was onlogisch (douchen naast het toilet en toiletrolhouder). Na ons beklag kregen we een andere kamer, die iets beter was, maar nog steeds onder de maat. De lakens bleken niet verschoond; koffievlekken zaten er nog in. Kortom: het personeel verdient een compliment, maar het hotel zelf is zwaar verouderd en slecht onderhouden. De eigenaar zou hier echt in moeten investeren, zowel in de faciliteiten als in betere werkomstandigheden voor het personeel. Wij zouden hier niet nogmaals verblijven.

La vue de la chambre, le soin apporté au ménage, la propreté, la gentillesse et disponibilité du personnel, le lit King size avec matelas parfait, la petite piscine privée, le p’tit dej, la piscine commune (infinity pool avec une vue magnifique)

Rien

Food was really good. Also bed comfortable. location is best and most clean part of the island. Beautiful view

Bathroom would work better if there was some glass wall or something, or at least water hose, cause the dirt from the pond got everywhere. So our feet were dirty constant, especially bad when you go to bed. Road is quite bad but not the hotel fault

It was very clean and staff was very helpful

The infrastructure made it difficult to reach different areas of the property. Too many stairs to climb. Thr shower didn’t work properly and we had brown color water coming out on one day. There was construction happening right opposite which made it noisy all day.

The hotel has a stunning view overlooking the sea and Nusa Penida. Staff are very friendly and helpful. Massage was very good by Ibu Komang.

The food is a bit average. It often so salty and not many choices of Indonesian food. It caters more to western. So don’t expect fried banana or coconut juice for Indonesian people. Location is a bit far away from any restaurants so need to hire a motorbike.

Absolutely beautiful, luxurious accommodation with staff who were professional, friendly and helpful. If you want luxury with privacy in magical surroundings then this is the place to stay

I recently stayed at The Acala Shri in Nusa Lembongan and booked the Pool Villa, and it was an incredible experience. The room was very spacious, and the private outdoor pool area feels like it’s hanging right off the edge of the hill, overlooking the most stunning view. You can see the seaweed farms between Lembongan and Ceningan, with beautiful turquoise water stretching out in front of you – it’s honestly one of those views you don’t get tired of. The bed was extremely comfortable and came with a full mosquito net around it, which made sleeping very cozy and relaxed. Because the property is located on a hill, it’s very close to nature and has a peaceful, quiet atmosphere. The staff were also very kind, attentive, and always ready to help with anything I needed. Overall, I truly enjoyed my stay and would definitely recommend The Acala Shri to my friends and family, especially to anyone looking for a scenic, relaxing getaway in Lembongan.

What I didn’t like was mainly related to access. Reaching the hotel by taxi is fine, but the road near the property is in very poor condition. To get to the pool villa, you need to climb down several stairs, and when returning to the main reception you have to go back up quite a lot of steps. This might be challenging for guests with mobility issues or those carrying heavy luggage. Because of this, I’d recommend not bringing too many bags. That said, the hotel staff are extremely helpful and always assist with carrying luggage during both check-in and check-out, and the beautiful view from the villa definitely makes up for the effort.

10/10 staff and views, would definitely recommend this hotel. The ocean view is amazing, they organising a romantic dinner which was amazing and they altered the menu to our liking, and helped with planning a proposal!

It was hard to get to the first time, and the roads aren’t too smooth! Also lots and lots of stairs so potentially not ideal for some.

Personel to cudowni ludzie, którzy chcą umilić Tobie urlop w każdy możliwy sposób, bardzo dobra restauracja. Szczególne pozdrowienia dla Putu i całej załogi z restauracji!!! Dziękuję Wam, dzięki Wam urlop był znakomity. Co do lokalizacji - gdyby nie był położony hotel tak wysoko, to nie byłoby tak pięknych widoków..

Pokój z prywatnym basenem mógłby być czystszy, w szczególności basen oraz łóżko na zewnątrz (pościel).

Las vistas desde las habitaciones y desde la piscina son increibles, el personal amable.

Habia bastantes mosquitos en la habitacion. Y la ubicacion si coges moto bien si no tienes que coger algun medio de transporte

Vriendelijk personeel en een gezellige sfeer. In het restaurant is regelmatig animatie, zoals een dansavond, een liveband of een andere gezellige avond. Ook de massage is absoluut een aanrader je wordt helemaal in de watten gelegd!

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Amazing little hotel. Everyone was so lovely and welcoming. We couldnt ask for more. Special shout out to the front desk guys and Yoga in the restaurant, they were all so helpful and nice

Such a lovely stay here, the staff were outstanding and catered to our every need. The food is fantastic especially the breakfast that was included with our stay. We also purchased massages which was well worth the money! When we left one of our phones in a restaurant on the other side of the island, one of the staff picked it up for us and delivered it to our room. Outstanding stay through and through.

Quite a lot of steps but good for a little trek before breakfast!

Vi bodde på rommet «Rooftop Pool Villa». Dette rommet ligger veldig uheldig til mtp at naboen er i startfasen med å bygge ett hotell. Vårt rom lå nærmest til, hvor byggingen fant sted. Under vårt opphold fra kl.9 om morgningen til 5/6 på kvelden holdt de på med å hakke i fjellet. Det var såpass høyt og det ristet i vegger og gulv at det gikk ikke an å oppholde seg verken innendørs eller utendørs på rommet. Vi informerte en ansatt i resepsjonen, men fikk beskjed om at de ikke kunne gjøre noe med dette. På utsjekk fortalte vi om vår opplevelse og fortalte at dette er noe de burde informere gjestene sine om før avreise, slik at gjesten er obs på dette og kan ta en avgjørelse selv. For dette ødelegger virkelig roen og muligheten til å slappe av. Noe man tror man får gjort på ett slikt rom. I tillegg opplevde vi de ansatte mindre imøtekommende enn hva vi erfarte alle de andre plassene vi har på Bali.

Wat een fantastisch verblijf bij The Acala Shri Sedana!👌🙏 Het personeel is ongelooflijk vriendelijk en behulpzaam; altijd met een smile😁 Nog nooit werd er zo goed voor mij gezorgd als hier🥰 Het prachtige uitzicht maakt het helemaal af Een absolute aanrader!

Nous avions une chambre avec piscine privative sur notre balcon. La chambre était très grande avec une vue extraordinaire. Le personnel a été aux petits soins pour nous, du début à la fin. Il y des navettes qui vous emmènent en ville à 3 endroits différents. Attention comme l'hôtel est en hauteur sur une falaise, il y a beaucoup de marches à monter et descendre, mais cela ne nous a pas dérangé.

Il y avait des travaux dans la journée proche de notre chambre, mais pas de l'hôtel, donc ils n'y pouvaient rien. Il faudrait plus de ceintres dans la chambre, et attention on entend beaucoup les coqs et les chiens errants aboyer, donc parfois difficile de dormir le matin.

Das Essen war sehr lecker und die Aussicht vom Pool bzw. den Poolvillas

Sehr geehrte Damen und Herren, unser Aufenthalt in Ihrem Haus war leider in weiten Teilen unzumutbar und entspricht in keiner Weise dem, was man von einem Hotel Ihrer Preiskategorie erwarten würde. Bereits zu Beginn wurden uns Roller angeboten, deren Bremsen defekt waren. Helme wurden – als einziges Hotel unserer Bali-Reise – nicht bereitgestellt, was bei der Verkehrssituation in der Umgebung absolut unverantwortlich ist. Die Lage Ihres Hotels ist extrem abgelegen, die Anfahrt ausschließlich mit Roller oder Taxi möglich, die Straße bis auf die letzten 200 Meter katastrophal. Für Gäste, die mobil eingeschränkt sind, ist dies schlicht inakzeptabel. Darüber hinaus mussten wir über eine Stunde auf unseren zweiten Koffer warten. Währenddessen waren wir sofort dem Baulärm ausgesetzt, der entgegen der Zusage der Rezeption nicht sofort aufhörte, sondern bis 18 Uhr andauerte – und schon ab 7 Uhr morgens wieder begann. Der schwerwiegendste Vorfall betraf die Sicherheit: In der gebuchten Villa war die Poolleiter nicht fixiert, wodurch ein ernsthaftes Verletzungsrisiko entstand. Meine Mutter konnte nur knapp einen Sturz verhindern. Dass das Hotel in dieser Situation zunächst eine „Lösung“ anbot, diese aber letztlich so verwirrend kommunizierte, dass wir auf den Kosten sitzen blieben, empfinde ich als inakzeptabel und grob fahrlässig. Insgesamt war unser Aufenthalt geprägt von mangelnder Sicherheit, unzureichendem Service und erheblichem Lärm, was ihn in keiner Weise entspannend oder angenehm machte. Ich fordere eine zeitnahe und angemessene Stellungnahme sowie eine Entschädigung für die gravierenden Unannehmlichkeiten.

La piscine Restaurant de qualité Le personnel très accueillant Bungalow proche réception avec vue très agréable

Assez éloigné du centre animé et des plages

Hyggelig og imøtekommende personale

We had the most wonderful 2 days at Acala celebrating our 10-year wedding anniversary. The staff were absolutely fantastic, they surprised us with an upgrade and decorated our bed with beautiful flowers. The pool and restaurant area has such an amazing energy, and the food was delicious, with breakfast being absolutely outstanding. The live music in the evenings was the cherry on top. Our stay was perfect, and we can’t wait to come back!

The property was beautiful and the rooms were spacious and comfy, the balcony was the best. The pool and dining area view was incredible

The hotel offers a stunning view and excellent service. However, the houses are poorly built and extremely noisy — it feels as if there are no walls at all. Sound insulation is almost non-existent, which affects sleep quality and privacy.

Loved the pool and views. Staff were lovely and very attentive.

Room was a little damp and could have done with some redecoration. Other than that was a wonderful stay.

Staff were kind and helpful. The room was large and had an excellent view. Would recommend

Staff were amazing, beautiful setting

The rooms with the private infinity pools are so far from the road it can take 10 minutes to get water in the taps, showers, cistern. For the price having very unreliable water was not fantastic. We moved to a different room during our stay and did not have this issue

Great staff

Great views and atmosphere

The staff were amazing, very helpful and made us feel really welcome.

The bathroom smelt a little damp but it was after a very heavy downpour and we can’t blame them for the weather.

Beautiful setting, view & grounds, comfy well equipped room. The free shuttle was also handy

The road immediately to the property isn’t great, but this is true of many more remotely located Indonesian properties. There are also many steps as our accommodation was at the very bottom of the grounds

Nusa Lembongan was our 6th stop on our honeymoon travelling around Bali and we chose this hotel and the rooftop pool villa to be able to relax after a few busy days. This hotel is beautiful, our villa was huge and the rooftop pool was lovely and so private and the space outside was great to relax in the evening. The main pool area was amazing with an infinity pool and views to die for! We had breakfast both mornings which was very tasty and we also had dinner in the restaurant one of the nights which was also great, we could not complain at all. The staff are absolutely lovely, so friendly and helpful. Be mindful this hotel has a lot of steps up and down to the rooms, wasn’t an issue for us but definitely something to consider if you have walking difficulties.

The only tiny thing was the ladder to the private rooftop pool was a little unsteady, not a major issue though.

Lovely view, friendly staff and comfortable rooms.

Soooo many stairs 🤣

Beautiful boutique hotel! The staff are incredibly helpful and kind! They are great conversationalists too, so you'll never feel out of place! The rooms are of great size and feel luxurious no matter which tier you book into, thanks to the view surrounding the resort. There's one public pool available, it's the best place to watch the sunrise, and Acala has the best sunrise views ever ! The Jala restaurant is located within the resort and you get the fantastic opportunity to have breakfast with them every day during the stay! The view is truly breathtaking! Overall the experience was fantastic! A special thank you to all staff members, especially to Mr Riyan, Mr Roi, Mr Nur and Mrs Ari

In terms of improvements, cleanliness could be better. The resort is surrounded by nature which adds to it's charm, but also introduces humidity and a lot of creatures. So the rooms need a deep clean to remove strong odours of humidity and sometimes lizards 🥹. Nonetheless, you can always let the staff know of any concerns and they are more than accommodating to support you. I've had occasions where I had to request a change of sheets and towels and the service was very quick and efficient! The resort has a lot of stairs, this might not be suitable for those with mobility issues. The staff will help you with luggage (which honestly is super impressive to see given the humidity and the number of stairs!). The roads around the resort and in Nusa lemboghan in general is rough. This seems to be a common issue across the island and not uniquely about Acala. The hotel however is putting effort to create roads more accessible to and from the hotel which honestly is so thoughtful of them! The spa was good, but can be better in terms of massages and health checks before providing massages. If you have any skin allergies or physical health issues, please let the spa staff members know. Maybe use Google translate to avoid any misunderstanding. Because they do not ask you about this before using scrubs, oils or facials. As part of the welcoming to the hotel, or even when using the spa as a couple, they will offer you a flower bath. This honestly is the most beautiful thing ever and the smells of the flowers are gorgeous! But watch out for tiny green worms🐛 from the flowers! Don't spend too much time with flowers in the flower bath!

Was a gorgeous room, with an amazing view and friendly staff

The outside bathroom isn’t very nice or maintained

The hotel is stunning, a whole experience. We enjoyed every second here. The staff was so sweet and the restaurant was delicious! AMAZING breakfast so many options to choose from (no limits). Rooms were impeccable and very luxurious.

Nothing. Even though it is 15 minutes away from the mains streets of the island, it’s an amazing place. Don’t let the location push you back. There are scooter rentals and free shuttles.