LILY GUEST HOUSE

almost nothing except that we got to lodge after a tiring days drive

location, ambience, parking (which was in a slush), Preposition of breakfast (Parantha with Chana-dal)...we preferred not having it even... geyser didn't work in the morning and they offered another room at end of the lobby to take a bath... ridiculous staff which doesn't hear or respond.

Beautiful ambience. Comfortable stay.

The room was good, clean and spacious, also we had two balcony.

S.paul hospitality.... except others

All staff....except one.....

Room size

Lift is not available

Had booked for my guests, absolutely hassle free experience right from booking to checkin to checkout...my guests were happy with no complaints at all...thanks Lily Guest House.

Nice property to stay. They are flexible with late night check in as it was in my case. Serve breakfast too.

Rooms are cold...

Ok

Ok

Hospitality and location

Bedsheet was smelly. Not worth for the price the charged

Comfortable stay

NA

everything

Room was spacious making it easy for groups

All basic amenities was provided and budget friendly plus breakfast was good

Probably location, but accessibility is a HUGE problem.

The room is cabin in woods, located extremely off the connectivity zone. There were insects and mosquitoes in room, leaking sound, light, very scary. Doors were not proper, steps were so high that you are guaranteed to break a bone or two. The caretakers were drinking out in open, electricity fades away any time, all the time property is reliant on generators. It’s simply not possible to locate anything after 7pm, because is scary and pitch dark. Even the pathway from boat dock to the cabin is full of pebbles and irregular steps and just horrible to walk. Overall, it’s a nightmare packaged well to sell.

Staff was very friendly. They took care of the few requests we had. LOcation is good due to its proximity to police bazaar (by car). Breakfast was satisfactory.

Neat and Clean Rooms with a good sunset view from the attached balcony.

1 Water tape was broken and geyser was not properly functional sometimes. As a result didn’t get hot water sometimes.

No bill received from the hotel. When I asked for bill they said it will come from booking.com. I have not received bill from booking.com also. Now I don't know whom and how to contact booking.com

Blankets were as thin as bedsheets. No hot food served Poor breakfast I was charged more than tbe amount showed on booking

Room size is big so it’s comfortable

When i book this hotel I saw good painted clean deluxe room So I booked deluxe room with extra cost But actually this was a different room when I reached this hotel

Nothing much

The location of the hotel and room were really bad.

Pests around

Room was very tidy and clean , I would definitely recommend even for international visitors. I am also very impressed with bathroom and hot shower 💦. Bed was very cozy and safe for married couple.

Distance from Centre however you get local taxi for 30/person or hire 150 to PB for about 15 minutes or even 10 without traffic. There is taxi stand with named Lumshatsnih or bishnupur

Very good

I liked their rooms, they were clean. And was quite comfortable

I don't like their management system, because they don't care about guest comfort. Their location is far away

Staff was very Supportive

Super friendly staff who are also very responsible. Size of the room is sufficient and is clean and hygienic. Breakfast was good. The geyser for hot water and all other appliances are in good condition and work properly.The room prices are good for short stays in Shillong and the reception will arrange transport for you if necessary. In summary it is worth a short stay.

There was no electric kettle to boil water and no ceiling fan so the room atmosphere became a bit uncomfortable.The location in Bishnupur is hard to find and the road is very hard to walk through so it is a bit inconvenient to bring heavy luggage through these lanes.

They do not provide the same rooms as shown in the picture

They do not provide the same rooms as shown in the picture

Rooms are spacious, clean. Staffs are really helpful. We ordered dinner once. Foods were good.

None

They took care of every small details.Very helpful staff.Highly courteous.

Nothing

Good hygienic room

Nothing

Staff behaviour, cleanliness, Aloo Paratha, Helpful.

TV controller not available

The room was spacious and comfortable, furnished adequately and well decorated. The staff was pleasant, and the owner was exceptionally friendly.

The rooms were spacious. The staff and their manager were extremely polite. Overall it was a very nice experience. The hotel is located at a nice location near Shillong Cantonment. The location was excellent with all necessary amenities available.

The size of the room and bathroom is good. The food served is not very spicy and tastes like home-cooked. The hotel manager made every effort to support my requirements to the best of his ability.

I think they can improve a bit on the cleanliness. They should increase the capacity of Dirver's quarter.

Nice room

The staff at the properly are very courteous and very kind. They ensure the best for the customers.

The room was not well-lit on the first day but they ensured that next day the lights were fixed.

The location, staff and their behaviour was exceptional. The manager and the support staff were so well behaved, polished and cooperative. They always kept our requests and provided us with all the resources necessary. The hotel has high speed WiFi and 24x7 water and power supply. The room that we stayed in was well lit and bright. It had a great view and a nice personal balcony.

Breakfast

Room quality

First, the rooms were not the same as in the picture. I can say is quite similar but not exactly as shown in the picture. No complimentary toothbrush and paste. No slippers for wearing inside the room and no A/C. The only good thing about this place is that the water heater works. The food is way too high on their menu. And yes the staff are really good and helpful.

First, the rooms were not the same as in the picture. I can say is quite similar but not exactly as shown in the picture. No complimentary toothbrush and paste. No slippers for wearing inside the room and no A/C. The only good thing about this place is that the water heater works. The food is way too high on their menu. And yes the staff are really good and helpful.

Place is good.. room is good.. staff behavior is good

Nice stay

THE TOILET IS NEAT AND CLEAN

THERE IS NO ROOM HEATER, SO I HAVE PAID EXTRA Rs 300 PER NIGHT FOR ROOM HEATER.

Good service and clean hotel environment

Just need to change the blanket as it was cold in Shillong so needed little more warm blanket

Air is coming through the whole of door which makes the room more cold

Very bad..after booking neither owner or staff members pick up my call very bad

Room are spacious

Car rental reference given by hotel staff

The overall view & stay was amazing will visit again

Room was enough specious. Food was Fantastic.

Toilet sink wasn’t clean enough.

nice & clean spacious rooms .good for stay