NYX Herzliya vs Similar Hotels

Room size and some rooms are praised (large rooms), but there are serious negative reports: one room was very small, signs of damage/unsafe fixtures, and one AC unit fell toward the bed — room quality requires improvement.

Rooms are described as worn, with reports of stains, poor air conditioning (very hot rooms) and occasional lack of hot water — room condition is below expectations.

Rooms received positive remarks but is somewhat affected by ongoing construction.

Rooms described as comfortable, well-appointed, some upgraded with sea views and pleasant balconies; overall very favorable room feedback.

Mixed signals: several guests praised cleanliness, but at least one stay reported a dirty bed and visible defects in the room; overall slightly below top-tier due to those incidents.

Multiple reviews report stains on mattresses, rooms with ants and cockroaches, dirty outdoor seating and inconsistent housekeeping (forgotten soaps) — cleanliness is a clear weakness.

Mixed sentiments with some cleanliness issues noted, especially in the bathroom.

Reviews consistently mention clean and tidy rooms and areas (חדר נקי, מקום נקי ויפה), with only occasional notes about missing blankets.

Multiple guests called out the location as great; however there are reports of street construction and nighttime noise that slightly reduce the score.

Consistently praised: close to highway and train station, convenient for business trips and with plentiful underground parking — location is a major strength.

Location is convenient and appreciated by guests.

Frequently praised location with sea views and convenient access to marina and family visits; described as a strong positive in several reviews.

Generally excellent guest-facing staff and specific praise for the guest-relations manager (Ronit) and pool attendant; some isolated but significant complaints about phone handling and an unfriendly reception agent, but overall service is a standout feature.

Mixed but predominantly positive: several guests describe staff as very helpful and exceptional (including specific praise), though there are isolated reports of rude or inattentive reception. Overall service is considered a strong point by many reviewers.

Staff were acknowledged as friendly and professional, providing excellent service.

Many reports of excellent, friendly and helpful staff (upgrades, attentive reception and pool service), though a few reviews noted isolated poor service experiences.

Repeated positive comments about breakfast (described as good/tasty/excellent) make F&B a clear strength for the property.

Several complaints about breakfast quality (buffet downgraded to poor lobby offering), lack of breakfast availability in some cases, and unpleasant lobby snacks — food and beverage is a weak area.

Dinner options were noted as lacking; breakfast received praise.

Breakfast repeatedly described as rich and good, with praise for options including for celiacs; some complaints about dinner logistics and cost.

Breakfast and basic amenities are good, but specific amenity issues noted include an unheated indoor pool, parking/parking-response issues and lack of a comfortable smoking area after hours.

Mixed amenities: good parking and drink machine praised, but tea/coffee corner, lobby snacks and bottled water policy disappointed several guests; overall amenities are reasonably good but inconsistent.

Amenities are adequate but could be improved; pool was closed during stay.

Pool highly praised ("בריכה וואו"), but spa and some facilities were criticized and noted as needing improvement; jacuzzi access/cost and missing items were mentioned.

Most guests found the stay worthwhile and some called it a perfect spontaneous visit; however, at least one guest felt overcharged for a room change and reported feeling mistreated, so value is good but not flawless.

Conflicting impressions but several guests explicitly note excellent value for price; despite some negative experiences, multiple reviewers feel the hotel provides good value, especially for business stays.

Review indicates mixed feelings about the price relative to the service received.

Mixed impressions: several guests called it good value, while others found some paid services (jacuzzi, Friday dinner) or surprises expensive.