KABAH Cancun Hotel Boutique

very poor breakfast

The room was to hot, the air conditioner only turn on when the guest is in

que estuviera abierto a la hora que llegamos eran la 1 30 am y nos atendieron que pudimos agendar a traves de plataforma en ese mismo momento

la puerta no tenia seguro, no habia manera de asegurar la puerta el clima estaba trabada la ventanilla donde tira el aire el elevador no funcionaba el desayuno por mas estandar que sea debe tener alguna sabor nos cambiaron de habitacion por la primer habitacion que nos dieron estaba inundado el baño

Reconfortante y limpió

Elevador descompuesto, me tocó mal momento

La.cama

No hay elevador, fuimos con equipaje y nadie te ayuda a subir todas las maletas son dos pisos de escaleras muy pronunciadas hay que tener cuidado.

I like this place. Great sleep over for shopping at Costco the next day.

I was charged 500 pesos and this wasn’t standard practice in most places I have been for a deposit

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Centrally located

Buen servicio

La limpieza excelente y el personal muy atento. Esta era la ubicación que yo necesitaba. Al lado hay un café y hay varios restaurantes cercanos así como un supermercado.

El primer día me dijeron que no había café ni fruta en el desayuno así que no desayuné ningún día en el hotel (aunque el desayuno estaba incluido). Además, iniciaba a las 8 am (un poco tarde para mí).

El desayuno

El internet 🛜, no había acceso en ningún lugar del hotel

It was very clean and the air conditioner was very strong. It’s nice to have the breakfast included.

No issues.

Très bien pour une arrivée tardive sur Cancun. Bien situé, personnel agréable.

Los alimentos del desayuno incluido pueden mejorar

Friendly staff, nice breakfast, comfortable & quiet room at a great price.

All good.

Very good

No servía la cerradura del balcón, lo que propicia un sentimiento de inseguridad por la noche

The room was clean , you can always find someone on lobby and they are ready to help

It was breakfast included but dont expect too much. If you wanna be close to seaside and beach its not correct location for you.

The staff was friendly, but overall the experience could’ve been better. The hotel wasn’t very clean — while the sheets were clean, the walls, floor, and bathroom were not. The balcony door handle was broken and just taped over, which didn’t feel secure at all. The main door also didn’t seem very safe. The pool was out of service during our stay, and the breakfast was limited to just chilaquiles and eggs. The TV never worked, and the Wi-Fi signal was very weak. Definitely not what I expected.

Excelente atención de la Sra. Ruby Rodriguez. Algunos detalles menores de mantenimiento, que se corrigieron apenas los reportamos a la Sra. Rodríguez. El desayuno muy rico. Gracias Sr Julio fue muy amable en el desayuno.

The staff was really nice and the bed was comfy

Bathroom had a funky smell, I didn’t really like the breakfast, the roof pool was dirty looking and we didn’t get any towels or rags even after I asked for them we had one towel to use between me and my baby son which was unethical. It’s also far walking distance from the beaches (1+ hour)

1 night stay ahead of our next day flight, room was big with a minibar that was convenient, staff friendly, but amenities and cleanliness was not there. Only 2 bath towels in room, no hand towels or washclothes. Cleanliness was ok-ish, loads of crusted in grime and garbage bin was all rusty, giving super sketch vibes tbh. For one night was ok, good restos around, walked to a steakhouse that was delish and is acctoss the street from Costc0 if you fancy snopping into one.

The location

Very dirty, very old, needs maintenance, there was no toilet paper i had to ask at the reception, there where only to towels very old and ripped the pool its more like tub in the bathroom u cant call it pool and also dirty. There was not even signage to use for not disturbe or cleaning needed .

The hotel is just a 20 minutes drive from the airport and was perfect for us since we arrive late evening. Good for 1 night stay. Some restaurants nearby and a good grocery store just in front.

Close to a main road and disturbed by the car passing. The rooms/windows are not well isolated.

Très bon hebergement je recommande supermarché à proximité sinon il faut la voiture ou prendre le bus ou faire appel à un taxi. A part cela rien à dire personnel très sympathique et serviable. Chambre correct avec clim et douche à l’italienne lit très confortable.

It's located in a very central convenient place, close to everything by car. It has parking. And it's very clean. It has a small gym

There is a noise in the hotel. All day and night, the room is too bright the shade of the windows don't close. There is a coffee machine in the room, but not coffee. No face towel. At arriving, they request a deposit for the room.

Personal was very nice to us and very helpful - Miguel £ Ruby are so sweet! location is amazing, shops and restaurants are walking distance, even mercado 28. Bed was very comfortable too, we had a great night sleep.

Pool on the roof needs some attention and cleaning. Curtains in the roof had holes in them which were painted over, not sure why?

Nice Hotel, friendly staff

ay gym

Atende o necessário, quarto amplo, bem limpo e banheiro bem grande com bom chuveiro. Acredito que falte apenas uma revitalizacao no rooftop e em algumas partes do hotel. A localização nao é ruim, mas se quer ficar na zona hoteleira, fica um pouco distante.

Nothing

The curtains were dusty and now I am very sick cos I have an allergy and can’t resume work

The room was good, though, I first book a room with a Queen room (because we were 2 people staying) and it turned out that the bed was not Queen size but single. Apparently the size of the beds are smaller, so 2 people do not fit. Fortunately the staff was super generous and kind and could change us to a room with 2 beds. The person in the front desk that was in charge was extremely aware and could do the change of room. Excellent service. The breakfast is perfect, and the pool in the rooftop is nice.

The size of the queen room just fits one person.

Clean rooms and friendly staff.

We booked 2 nights, the first one we got a room facing the street which was rough to say the least. It had large glass facades which didn’t help with the noise coming from the street. Also the room got heated up pretty badly. For the second night we got a free room change and that did make all the difference not facing the main road.

It was cute and quaint. The staff was impeccable.

Half of the lights in my room didn't work 😂

Affordable, clean and nice place to stay. They had breakfast included and it was good to have as first meal. Not many options but decent enough. They have a gym though I didnt use it.

The location is a bit away from most of the things you would like to see. However, you can get taxi easily.

Nunca más realizare una reserva por este medio EXPEDIA ya que ni el Hotel ni EXPEDIA puede realizarme mi factura que vergüenza.

Buen hotel un poco alejado del centro de Cancun pero una buena opion en calidad precio

Uma coisa que é muito importante, a cama. Não custa nada colocar pelo menos uma cama queen. O quarto é muito bom, mas cama de casal é muito ruim.

Only stayed here one night, but, very friendly and helpful staff, good restaurants nearby, has parking and nice big rooms. Would highly recommend.

Ubicada

First off...our stay was great! We found Kabah to be a great find. Very well located for our needs of Dr appointments in Cancun. Easy access to Uber. Room was spacious and very clean and comfortable. Breakfast was good, served fresh and hot...not a self serve buffet. Didn't particularly like the coffee but adequate. Fresh OJ was great along with my omelet. Everyone was friendly and polite from start to finish! Thank you...will definitely stay again!

Love the location across from the park. The gym is small but has everything I need for a good workout. Breakfast is free and yummy. Rooms are clean and beautiful.

YES

It is well located, just in front of Kabah Park. There are good restaurants in the area.

The breakfast was a bit simple. The taxi service to the airport offered by the hotel doubled the price of the ones that you can get from Uber, so just use the app.

Nothing

Old, rooms not as clean as they should be , curtains have balding spots where light comes through, patches on walls , bathroom drain full of hair, room looks not as good as pictures on website ,no coffee in room they try to sell you pods so you can use the coffee machine that’s in the room, it’s basically a bad dream

the hotel is a new modern base as in the pictures

it is very far, 10-20 km from the beach and the hotel area. Didi transport is ok, but there is nothing in the vicinity that can drive directly to the beach.

I would not call this a “boutique” hotel—it’s more like a motel located right next to a very busy, noisy highway. The windows didn’t close properly, so you could hear every car and truck passing by as if they were in the room with you - all night. After a 20-hour travel journey, you might want to rest and relax, but unfortunately, this was not the right place for that. If peace and quiet are what you’re looking for, I would recommend considering other options. Also there was a constant smell of mold in the room and on the hallway. Although the staff working at the reception was very nice! You can park your car very safe here with a security guard.

Bed was comfortable and we had an option to check in early for a cost. Staff at the hotel were lovely

Location very far out from the city and from the beach. Restaurants however to close to the accomodation. Pool was dirty and unkept, and hotel in general is quite run down.

Really nice and helpfull staff

Location just off large roads. Rooftop area in poor condition. The building in so-so shape. No furniture on the balcony. Not very cosy, but its fine for a few nights.

Great roomy rooms, clean, convenient location, brkfst available

Where things went very bad is, the woman desk person, on the last night we arrived before going home, assured us, that for 25$,she would have a taxi pick us up at 4 am, for 6 am flight out of Cancún. She said it was a reliable company that they always used. So at 4am we were outside waiting, asked the night shift guy where the cab was, he checked and said 30 min ! Needless to say, we started to call an uber when the night shift guy came downstairs and said the cab was on its way. Ended up getting to the airport, but dropped at wrong terminal, so ended up beyond 1 hr final chk I time and couldn’t get boarding pass for the Cancún to mex city leg of trip. Had to rebook flights costing $$$$

The bed was AWESOME! The staff were very kind and helpful.

The water dripping from the ceiling, dirty wet towels strewn across the floor, and puddles of water on the floor - mostly in and around the elevator.

bien

Clean, good location, friendly staff , great value

Me gustó todo el complejo

The room was quiet, comfortable, and clean. Staff are very friendly. Breakfast was good. Small gym with free weights, and It’s located right across the street from a beautiful park and grocery store. Great value!

I was happy with everything

Good clean rooms,good price

Lovely quick stay near the airport. The lack of functioning locks on all 4 of the patio doors was a significant concern.

Breakfast was mid location was good

Balcony doors couldn’t close and when it rained my room was basically flooded

The hotel is conveniently located within walking distance of various grocery stores and restaurants. The building is clean and well-maintained, and the staff is friendly.

Me hicieron doble cargo a mi tarjeta de crédito

The place was very nice. I've been staying at Kabah hotel each visit over the past 5 years. Excellent shower, comfy beds, Easy parking, great breakfast included. Hands down my fave hotel in Cancun. Very good area. Lots of shopping options and local restaurants.

The location was perfect! Quiet place!!

The A/C didn’t work!! And the “orange juice” at the breakfast is not real orange juice!

Lovely stay, we only stayed for one night but it was very comfortable. The staff were very friendly. We really enjoyed the restaurant that was on site and the breakfast was nice.

Slight downside if you wanted to use the gym the treadmill was broken.

Great location with 24HR lobby staff.

The elevator is broken. Flight of stairs to go from sidewalk to lobby, then more stairs to get to the room. It was hard with luggage.

Cozy hotel in a quiet location. It had everything I needed for one night. Great staff! They gave me a room where I could shower before my flight, which was in the evening after I checked out.

Nothing was particularly well (nor bad), we chose the hotel because of the location.

The internet was basically not working, it was impossible to use because it was so slow. The breakfast was also taking a very long time, for toast with Marmelade we waited nearly 45 minutes. It’s a bit of a weird setup in the hotel with tour operators and shop as well

Todo excelente, solo el detalle del alto voltaje arruinó un cargador. Fuera de eso todo muy bien.

Close to everything, the staff were helpful and engaging.. No request too much trouble.

I'd like a buffet breakfast

generally unclean

Nothing

The elevator did not work. So there is a large stair from the street to the lobby and our room was in the 3rd floor. So can you imagine. The restroom had only 2 towels. No small towels and when we claimed they told us that we have to wait until the next day.

We really liked how clean the hotel was. Also, the location. It's far away from the hotels zone and yet close enough to many convenient places. The value for the money you pay, it's hard to beat.

It could used some updates .

Sucio y cada vez pierde calidad, no sirve ni el elevador

Sucio y sin mantenimiento, no sirve el elevador

Ruim demais. Velho e café da manhã é piada. Não existe pior…

Necesitan más atención a los equipos, el gimnasio estaba deshabilitado, solo se podían usar las mancuernas, el elevador desde que llegué hasta mi salida no funcionaba, cuando llegas a un lugar y traes bastante equipaje es pesado cargar todo por escaleras.

The room is pretty good and the beds are comfy. Not too far from the city center.

For the three days we were there, the lift did not work. There was a coffee machine in the room, but no coffee or tea.

El personal es amable, el alojamiento dispone de aparcamiento al aire libre sin costo, el desayuno incluido fue muy bueno (típico mexicano). En la habitación se oía algo el ruido del tráfico, pero yo dormí bien con los tapones y mi pareja sin ellos, depende de la sensibilidad al ruido de cada uno. Las camas eran cómodas y el espacio estaba limpio.

Det meste ok men safen fungerar ikke og de viste ikke mye service for å avklara dette raskt. Har sikkert vært slik under lang tid og det fikses ikke. Er her bare en natt men ikke bra.

Nice person to check in

Is nice stay but not is clean

Gracias!!! Muy confortable lugar

Clean room and comfortable bed .

No A/C outside of the room ... There is a gym in the hotel, but it's impossible to use it when temperature hot.....

Single traveller booked for 3 nights and paid 60$ US a night. At that price the hotel is ok even though the hotel needs major upkeep.. Check in was quick, the elevator worked, there was no AC in the lobby, hallways or the gym but the room did. It was turned off when I got in so had to turn it on and get it going. Room is pretty basic with little upkeep. Stains on walls, curtain with rips, some stains on sheets, found a long hair in the sheets, some stains, but checked the mattress and no bugs so again at that price it’s fine for me. The room has a mini fridge, a safe (both worked) a coffee pod system (no coffee they apparently ran out, and a balcony. The TV worked fine with a couple English channels. There isn’t much to do around here - I went to Costco and got a hot dog haha. There is also a regular grocery store / department store next to it. There is a gas station the other direction from Costco I’m sure you can buy drinks and smokes there. I also walked around the Kabah park it was decent - lots of animals. After all that, I was looking forward to the rooftop and cool jacuzzi on it but the water was gross looking and the patio was all busted up and run down looking. Very sad looking and not very appealing. I didn’t go in, would rather have a cold shower than hang up there. The no coffee in the room sucks. I had to wait until 8am for the free breakfast to get coffee or walk 5 min to McDonald’s. Breakfast is simple but good including coffee, juice, fruit and eggs. It’s not a buffet, they bring it you. I would definitely not stay here again or recommend it. There are no reasons to stay here when there are so many better places, with a nice pool, and coffee in the room, at this price.

No sirve el elevador, los pisos del cuarto están levantados, pésimo lugar para ir a descansar.

Elevador sem funcionar é café da manhã muito tarde