Genuinely concerned by this hotel- yes the property is gorgeous. But that almost doesn’t matter once you see the issues. As a kosher traveler, all of the promises they made were false. After paying extra with my reservation (JetBlue travel) for breakfast included, and being promised that it would include the kosher options, we were charged a $20 a person fee for EACH BREAKFAST. Coming to $200 US dollars for my husband and I to have breakfast. That we already paid for. They say they can accommodate Jewish travelers, yet when you arrive you find out about the extra fees, the food you ordered being completely different than what was said in the menu, and no way to fix it. Some of the staff actually means well, saying hello as you pass by. But our personal concierge only created confusion and frustration from the beginning. Promises were not filled. And on top of that- we had to sit through a 1.5 hour personal presentation on why we should spend 150k on a membership with them, when we already were expressing our issues. These “salesmen” didn’t care- they just wanted us to sign up for a membership. They said you would get better concierge services. Why would I do that seeing how bad the premium service I was already paying for was. And another thing- it was our honeymoon. This was made very clear. Not a fruit in the room, a bottle of champagne. Nothing! And we paid for a ocean view room… didn’t get it! But when we complained we were shut down and brushed off. I’ve heard the ritz in Cabo has better service and better kosher amenities. For a hotel that is $1300 a night, this was unacceptable. BEWARE.
10/10
Reviewed Jul 7, 2026Todo.excelente, cómodo y de muy buen gusto! La comida en los distintos restaurantes y área de piscinas al igual que el desayuno una gran y grata sorpresa! Super servicio también! Un hito arquitectónico que te apapacha....
La chica que se hace pasar por concierge pero lo que está es pendiente de presionar para meterte en una presentación de Time Share y no acepta un no como respuesta....
luxury accommodations! the rooms are very clean, just a couple of notes. At this level of luxury and price there should be a free standing tub in the bathroom, and chilled pools. The pools were way too warm, everyone around the pool was talking about it. I’ve been to many luxury resorts with chilled pools, this isn’t a new thing. Also, I recommend asking for a lower floor. The hike to the tower rooms is a beast! Views are amazing but the heat stroke getting to the top 🔝isn’t worth it.
10/10
Reviewed Jul 6, 2026A friend of mine and I purchased a time share at Solaz and it’s become our home away from home. Each year, we see many of the same staff and it’s like reuniting with friends. Each time we arrive, we meet with a super helpful Ambassador that lets us know about any changes at the property and offers to help us schedule any activities we need help with. The front desk staff are friendly, welcoming, and efficient. The bellboys are super helpful! All of them are awesome as are the pool staff and waitpeople. One of my favorite bellmen is Jorge! We see him every year and it’s so nice to catch up! He has been so helpful with our luggage and groceries and linking our music to the sound system in our time share and carting us from the pool in the golf cart!! Thank you Jorge for your help each year and your friendship! Can’t wait to see you and our Solaz “family” at our next stay!!
10/10
Reviewed Jul 4, 2026Amazing place, great views, very nice pool deck, top class restaurants and very attentive and helpful staff.
10/10
Reviewed Jun 27, 2026I spent one week here with my family for a timeshare. I believe the service in the restaurants was amazing attention to detail kindness. Everything with a m smile. The quality of food was good. The bell boys were very attentive, including at the gate. ANGEL was always greeting us with a smile and he gave us a great tour of the room. The front desk agents were helpful.
My only concern was that being a timeshare member for multiple years, they were not able to put me on the same floor with my parents. They had us on the second floor instead of in the tower and although they say that’s an ocean it’s not really an ocean view room that would be the only thing I would change for next time is that we both have Ocean viewrooms in the tower instead of separating us in two different floors. Mostly because we book our stays 6 months in advance.
also, I do believe that not providing some sort of breakfast is a lack of service. I believe that you should get the benefits as a Marriott member even though you’re staying on the timeshare side. It is a Marriott property. And not having a coffee shop until 7:30 AM is also a downfall.
Also as a timeshare member, forcing us to attend the meetings with little to no benefits it’s strange and unwelcoming. 15% off food and beverage? I would rather skip the whole thing next time as it greatly takes away from our vacation — the one we already pay so much money for and look forward to.
10/10
Reviewed Jun 17, 2026Beautiful resort. Absolutely first class. Excellent customer service. You will not want to leave just a short drive to the marina
8/10
Reviewed Jun 15, 2026First, I want to say that we had a wonderful experience overall. The kindness of the staff and the level of service were truly exceptional. Everyone we encountered was warm, helpful, and professional, and we greatly appreciated the effort your team made to ensure we enjoyed our stay.
My only concern relates to room placement. When I made my reservation, I specifically requested a room in the Gallery area with a hot tub. Upon arrival, I was assigned a room in the Tower and was informed that I had not requested the Gallery. I am certain that I did make that request during the booking process. After some discussion, I was eventually accommodated and moved to the Gallery.
A similar situation occurred with my brother-in-law’s family, who arrived the following day. At the time of their booking, I had also requested that they be placed in the Gallery near our villa. However, they were assigned to the Tower as well.
While I appreciate that both situations were ultimately addressed, it was frustrating to have these requests overlooked, especially since they had been communicated in advance. It left me feeling that our reservation preferences were not being properly noted or carried through.
Everything else about our stay was excellent, and I hope it helps improve the guest experience going forward. Thank you again to your wonderful staff for making our visit so enjoyable.
10/10
Reviewed May 24, 2026Our stay at Solaz was fabulous. Relaxing around the pool was heavenly, clear skies, comfortable lounges and first class service by the staff. Always ready to help us. The rooms are spotlessly clean with daily maid service. Views of the ocean are everywhere. There are multiple choices for dining and the food is delicious. My only silly complaint is there wasn’t a full length mirror in my room. That’s an easy fix, I hope they change.
10/10
Reviewed May 22, 2026Beautiful resort, perfect location at he sea, landscaping is incredible - slightly overpriced but for many people this is not a problem
10/10
Reviewed May 1, 2026One of of my favorite places in the world. We extended our stay for 2 weeks, wanted to get more of a feel of how it would feel to live here. Gym was adequate, would have wanted heavier free weights, but it did the job. Great service, special thanks to Paul and Carlos for help with everything. Also, Cesar who always helped us at the pool. Check out Senor Pez which is a local restaurant on the beach about .5 miles away.
10/10
Reviewed Apr 16, 2026The staff and service was above and beyond! Raul Bellman was excellent in every way!
4/10
Reviewed Apr 10, 2026The property is beautiful, but I was disappointed in so many aspects of the resort.
I was put in the tower. It was noisy from the road. One of elevators was frequently out of service.
One of the days they closed the family pool for a wedding with very little notice and the hotel was at full capacity! It was very challenging to find chairs and get pool service as the beach was also closed due to safety and too late to make alternative plans - excursion etc.
Service in general was slow all around and not very attentive. Have had better service at the Hilton and Westin. Not what I expected at a resort of this level.
The highlight of my trip was dinner at Al Pairo. The staff and service were amazing. Thank you Al Pairo for being welcoming.
10/10
Reviewed Apr 9, 2026Beautiful resort, amazing staff and atmosphere. The beach front pools accommodate families with children as well as the adult pool for couples. We traveled with family and kids and had the opportunity to use both. As club members, we always choose to visit Solaz because of its excellent service and accommodations. Also like the location which is between Cabo and San Jose which provides easy commute if you are driving. Resort staff from the front desk to the Ambassadors and bell/valet desk are amazing. I have never experienced a more caring and attentive team of people all around. The resort is pricy but you get the level of service to match it.
The club at Solaz was overall great. This was our second trip. Staff is friendly, prices are good, pools are beautiful but need attention. Water can be cloudy, tiles are broken. Nothing a little tlc couldn’t fix but they do need to fix it.
We are very disappointed with the treatment. We bought in to Solaz during construction, we were called "Founders". There are several sections to Club Solaz: the towers, the terrace and the Gallery. The Gallery is an area of varying size "bungalows". It was implied that we were buying into the Gallery and not into the Towers or the Terrace. Well ever since our initial visit we would have to argue with the front desk to get assigned to the Gallery. Usually that would work, not this time. We were assigned to room 3107 - right off the lobby, no view, and anyone walking down the stairs had a clear view into the room. When asking the staff about this all we got was "we are very busy right now". Well, if we couldn't get a Gallery room at least put us in a room with a view of the ocean. We talked to several representatives of Solaz but nobody would help. We were told there were limited number of one bedrooms in the Gallery and they were all taken. But one couple had a problem with their Gallery room and they were moved to another room in the Gallery, so there were rooms available. While we were at Solaz I wrote a letter management about our situation but have yet to hear back. So, I guess being an owner and "Founder" really doesn't mean anything. It is a beautiful property, the pool staff, the bellmen are all very friendly and work very hard.
10/10
Reviewed Apr 5, 2026This was an awesome experience, very relaxing and great for the entire family. The rims were spectacular and the staff was super nice.
10/10
Reviewed Mar 28, 2026Superbly located and appointed, the Solaz continues to define itself as ocenfront oasis, on the Sea of Cortez. Staff is very attentive and hard working, ensuring our stays are memorable; the grounds are impeccable and always carefully maintained.
The adult pool is a new addition to the setup and, with the right amount of vibe/music, cab produce a difference experience. Families can enjoy the safety of the resort and the many options available.
10/10
Reviewed Mar 28, 2026Had an amazing time at Solaz. The service from Paul, Carlos and Jorge was fantastic. They pay attention to details and are so friendly and sweet. They made our stay even more enjoyable. Looking forward to next year!
10/10
Reviewed Mar 22, 2026Luxurious rooms and property that is well maintained and clean as well as a great vibe to relax in . The staff is among the best we’ve encountered and are always smiling and helpful. The food at all of their restaurants were amazing and the ocean view from the infinity pool was stunning as the beautiful sunrises. Our friends who were traveling with us were very impressed.
2/10
Reviewed Mar 20, 2026I am an imperial 3 bedroom club member, value is $2800 per night. I invited my family to enjoy two weeks of luxury living in Cabo in March. Unfortunately, we were put in a broken unit. The faucet, the fridge, the TV, the toilet, the sliding doors, the icemaker, the oven, were not working... I requested service for days and days, but one by one the repair would come and take hours to finish. I wasted two days of my vacation but the only thing the manager would give me was a late check out and $200 for my unhappy experience. The club membership marketing was very smooth with a lot of good promises, but my club experience was 1 out of 5 this week! Beware!!
8/10
Reviewed Mar 15, 2026Angel was great at the valet stand. And the service pool side is phenomenal.
10/10
Reviewed Mar 15, 2026Solaz is our ultimate hide-away to wind down and be pampered.
Great service, friendly staff, elegant apartments and delectable food. It's a winning combination!
10/10
Reviewed Feb 27, 2026WE LOVE SOLAZ!!!
From the moment we arrived…Fernando, Ramona, Carlos, Raul, Carla and the entire team had the same common goal of making us comfortable and happy!:)
Beautiful views, sandy beaches, great food options whether poolside or sit down. Overall, this resort delivers an elevated experience- luxurious but warm and welcoming…from the front desk to housekeepers to servers! Would highly recommend!
J &D Carlson
8/10
Reviewed Feb 24, 2026Everything was good as usual, but I felt less welcome; there was no butler engaged, no ambassador approached
10/10
Reviewed Feb 22, 2026Club at Solaz is literally our place of solace, a little piece of paradise that we now look forward to every year. The spacious luxurious villas and its amenities are unmatched from other properties we’ve stayed at. The breathtaking panoramic view of the Sea of Cortez, the awesome February sunrises, and multiple whale sightings from our balcony from the tower building is the cherry on top of our vacation. The friendly staff (Andrea) at the pool who routinely come by to make sure you’re ok and that you have everything you need is well-appreciated. You also have a very helpful personal go-to staff (for us was Rocio) who can assist on making reservations and other arrangements for you. The resort is kid-friendly so bring your children, they add to the life of the resort.
Couple of suggestions though. One, is to add more choices of desserts to the pool menu. And second, maybe add 1 or 2 evening fun activities that anyone can participate in.
10/10
Reviewed Feb 22, 2026Endless beach, modern accommodations, attentive staff, excellent restaurants, beautiful weather, and private yet close to the city.
10/10
Reviewed Feb 21, 2026Bell boys were all amazing!! Jorge, Paul, Carlos, Roberto, Raul, Angel, and the staff everywhere truly wonderful. No complaints!! Beautiful and clean and feeling like a second home...
10/10
Reviewed Feb 19, 2026Me and my wife spent our honeymoon in Cabo at Club Solaz and it was the best experience we could have ever hoped for in a honeymoon experience. The staff is world-class in being helpful, reachable, and attentive to all your needs. Carla, one of the club ambassadors was the best person we could have hoped to work for getting us set up on excursions and activities. And the bellman, Angel and Raul were wonderful, very attentive. We recommend Club Solaz 10/10 to anyone who is considering staying there.
10/10
Reviewed Feb 18, 2026Really amazing resort. It is high design while being comfortable. My family and I enjoyed the amenities, and my kids loved the Kids Club experience.
10/10
Reviewed Dec 30, 2025Love this resort! Villas are HUGE. Plenty of space for our family. Great patio and view of the ocean. Resort was clean and beautiful! Will come back!
10/10
Reviewed Dec 18, 2025This is a beautiful resort. The rooms are well maintained and the kitchen has what you need to prepare your own food. Resort food is also very good but can be pricey, cocktails are affordable but wine is way overpriced. I don’t mind paying fair prices but don’t want to be ripped off . One chocolate croissant was almost $10 US, the Pools are beautiful and the beach is lovely. The atmosphere is quiet. If you are looking for a rowdy party place this is not your resort, The resort needs to do a better job of communicating you can rent kayaks etc from the beach but you wouldn’t know it unless you went to the beach. There was an event about whales but no communication about it. We were told several times about an event around the Christmas tree with appetizers and mocktails. We were reminded to attend and showed but for an event that was canceled with no communication about the cancellation.
8/10
Reviewed Dec 16, 2025If you are interested in a getaway that offers you space to yourself as well as service from staff, good food, and within driving distance to both cities in Cabo, San Jose and San Lucas, it would be hard to beat this place.
It is not an All-Inclusive location.
Rather, it is one where you choose how active or quiet you want to be while ordering speciality food and drink as you want it.
10/10
Reviewed Dec 12, 2025We were absolutely blown away by the customer service throughout the entire stay. We felt like royalty. The dining was top notch, as well. The room and grounds wow'ed us and we said multiple times "pinch me. Is this real life?!" We felt totally safe. As we expected, you can hear the cars on the main road, but that did not deter from anything ... at all! It is a pricey place, but it is worth every peso! Try the French toast at the buffet and the sushi at the Japanese spot. There are rooms down below and ones in the short towers. We prefer the towers because you have a better view of the ocean.
8/10
Reviewed Dec 10, 2025We were greeted with drinks upon arrival. The staff in the lobby and pool side were amazingly pleasant and helpful. We checked in quickly.
Our two favorite staff were Angel the Bell Boy and Carlos in Concierge!!
Communication is poor. We were invited to a tree lighting event w music and funfare. But we along with the other guests were very disappointed to know that it was canceled without proper notice to anyone of us.
Maintenance is poor. For a luxury resort, this was unexpected. We stayed on the 6th floor to avoid noise only to find out that our deck door and bedroom doors do not securely lock. Full replacement of parts was requested and promptly completed but while we were in the unit for 2 hours.
Lovely vacation in Cabo except for the constant rain during the last two days there...
10/10
Reviewed Dec 4, 2025Solaz never disappoints! The setting is beautiful, staff is very attentive and the restaurants are all excellent. Make sure you spend a few hours in the spa!
10/10
Reviewed Dec 3, 2025Solaz was as always well kept, wait staff courteous and prompt.
Just another wonderful week at an awesome High End, High Quality Resort
10/10
Reviewed Dec 1, 2025The staff here was incredible. Huge shoutout to Fernando who has been so helpful throughout our whole trip. He made sure we were taken care of at every step
6/10
Reviewed Nov 30, 2025Beautiful resort, but the pool is too cold and the hot tub was below body temperature so not hot enough and subsequently overrun with toddlers and used as a kiddie pool our whole stay. This has been an issue since the opened and we have all complained to the resort every stay, every year, yet get the same poor excuses that they are "working on it". I know it is possible to heat it to the correct temperature because one year it was perfect. The management needs to get this under control as the pool and hot tub are beautiful and the main attraction of the resort. Also, the "teen club" closed at 5pm our whole stay which served zero purpose and the teens had nothing to do all evening.
10/10
Reviewed Nov 30, 2025Amazing experience, as usual. Greeted by Angel, our bell man, with his infectious smile for those arriving, was the start to our productive business trip to Cabo. The entire staff from Hector at the pool, to Christian our concierge, made our trip extraordinarily easy and delightful. Even the young lady that checked us out whose name unfortunately slipped my mind, was extremely helpful and efficient. Can’t wait to see the staff in the future.
10/10
Reviewed Nov 29, 2025This resort was an absolutely wonderful escape! The service was impeccable, with staff always ready to assist with a smile. Our room was beautifully appointed and offered stunning views of the ocean. We thoroughly enjoyed the delicious food at all the restaurants. We highly recommend this place for a truly relaxing and memorable vacation!
10/10
Reviewed Nov 26, 2025We have been coming to Solaz since it opened. The resort is so beautiful and the rooms are very spacious. The staff is very friendly and attentive. One of the highlights was the Mako restaurant prepared the fish we caught for us and it was our best meal of the week. We will be returning as soon!
10/10
Reviewed Nov 25, 2025What can I say about the Solaz other than the fact that it is simply amazing. We had the perfect weather. Staff was amazing right from checking in to check out. We definitely hope to be able to go back someday. It has the perfect location in the tourist corridor. The grounds and the facilities are so clean.
10/10
Reviewed Nov 18, 2025The Club at Solaz continues to impress us with its combination of sleek architecture and native vegetation at the resort. The restaurants on the property are outstanding in both decor and food, but they are pricey. I used the concierge at Solaz to book a round of golf with the club discount. It was a convoluted process speaking first to the concierge and then a separate person to pay for the tee time.
10/10
Reviewed Nov 18, 2025Beautiful resort, amazing services all around from the pool staff, housekeeping, valet team, front desk and concierge/ambassadors. They looked for opportunities to go above and beyond to accommodate us and make our stay pleasant. We come to this resort every year, and aside from the beautiful property, the staff keep bringing us back.
10/10
Reviewed Nov 17, 2025We had a great time, our accommodations were excellent. The 2 bedroom was plenty of space and we loved having a hot tub on our patio.
10/10
Reviewed Nov 16, 2025What an outstanding experience! We had a great time and the staff was amazing. Raul greeted us at the door with amazing service, the rest of staff delivered an amazing experience for us all week.
10/10
Reviewed Nov 9, 2025My stay at the hotel was amazing! The place was beautiful, and the service was excellent. Everyone was so kind and helpful, making my experience truly unforgettable. I would definitely come back!
10/10
Reviewed Nov 9, 2025Solaz Resort in Cabo San Lucas offers breathtaking ocean views and luxurious accommodations that create an unforgettable experience. The staff is exceptionally attentive, ensuring every guest feels welcomed and pampered. The resort's modern design blends seamlessly with the natural beauty of the surroundings, making it a true paradise. From the exquisite dining options to the serene infinity pools, every detail at Solaz is crafted for ultimate relaxation. The early return of Humpback Whales this year made our stay even more special.
10/10
Reviewed Nov 4, 2025Another magical family trip to Solaz! We’ve been back 4x and will probably keep coming every year. Great for multigenerational trip - my elderly parents, young children and husband all love it.
10/10
Reviewed Nov 1, 2025I would like to give special thanks to the Bell boy, Angel, who provided courteous and friendly service at all times. He was always polite, asked us about our travel plans or anything we had questions about in the area.
10/10
Reviewed Oct 22, 2025The Solaz was an exceptional Experience and far succeeded our our expectations! I would highly recommend it. The rooms in the Villa were beautiful and had everything we could want for. The amenities at the property are five star we enjoyed the pool the gym and the restaurants. The food was delicious and good value. The staff on the property were courteous and friendly and the property itself is beautifully maintained.
10/10
Reviewed Oct 21, 2025The Resort was absolutely gorgeous!!! the landscaping was magnificent the rooms were upscale and very clean, everyone who worked there was so very helpful and friendly! my only disappointment was the food. I feel like it was just mediocre at best and at that price point you expect more.
10/10
Reviewed Oct 21, 2025The staff is outstanding up and down the line how they remember my name is a mystery. The room is beautiful as are the pools.
10/10
Reviewed Oct 19, 2025We thoroughly enjoyed our stay at his property. The staff was attentive and the accommodations were top. Notch. Will definitely be staying again.
8/10
Reviewed Oct 10, 2025Front desk employees do not know what is going on as management has not trained them. I called “O” front room phone to ask if Dana’s was open. I was told YES. Went down from 6th floor and it was closed! Went back to elevator and the bottom floor was not working. Another time we came to elevator on 6th floor to go down. It was turned off!!! Went back to our room and called “O”. Asked why elevator was off. He told me he did not know but would call me back. Waited 20 minutes, no call. Our house keeping came by and she should us the service elevator which was on. We were told elevator was turned off due to rain. That may be OK but a note on the face of the elevator showing how to use functioning service elevator SHOULD have been provided. DON’T LEAVE YOUR GUESTS WAITING FOR AN CALL BACK AND THEN STRANDED ON THE 6TH FLOOR. I AM 79 YEARS OLD AND IF THERE HAD BEEN A MEDICAL EMERGENCY I WOULD HAVE BEEN IN A LOT OF TROUBLE FOR NO GOOD REASON. Management needs to train staff and confirm communication paths. Very frustrating.
Great property, my only issue is that I did not get the daily credit they promised me at check-in.
10/10
Reviewed Sep 22, 2025The view was great
10/10
Reviewed Sep 16, 2025We’ve stayed at solaz multiple times and quite frankly can’t want to go back.
10/10
Reviewed Sep 15, 2025Wonderful experience. I go twice a year and always enjoy my stay. The property is exquisite. The staff all go above and beyond to ensure your satisfaction. Views are breathtaking. I always feel incredibly safe, which is essential when traveling solo.
10/10
Reviewed Sep 6, 2025We had a very enjoyable experience in spite of Hurricane Lorena and a small earthquake. Angel our Bellboy was exceptional. He helped to get us moved after water flooded our unit and helped to make the event less stressful.
10/10
Reviewed Aug 24, 2025Great friendly and attentive staff. Service at all facilities and restaurants was a wonderful experience.
I appreciated the spacious feel of the 2 bedroom villa, it was perfect for our family of 4.
I will definitely be recommending this resort to family and friends.
8/10
Reviewed Aug 22, 2025The property was beautiful. Very eco friendly and the staff was top notch.
When using the VIP amenities make sure you get clear information on how to use them. Also make sure at check out you verify that all credits have been applied appropriately on the bill .
2/10
Reviewed Aug 22, 2025Our actual stay at this resort was nice and pleasant — unfortunately, the experience since we left has completely ruined our opinion. A few days after checkout, our credit card was suddenly charged over $1,100 for a so-called “scratched stovetop,” which we absolutely did not cause. We live a fairly clean lifestyle, so we did zero deep cleaning during our stay due to the housekeeping service that came to our room to do it for us 2 to 3 times a day, as is expected with such a high value property. We are currently disputing this charge with our credit card company, but the only response we’ve received from hotel management so far has essentially been, “too bad.”
What could have been a great memory has turned into an expensive nightmare. BEWARE when staying at this property — take photos of every single thing when you check in and when you check out, and watch your credit card statements closely. No guest should have to deal with this kind of treatment.
10/10
Reviewed Aug 19, 2025Again, had a very enjoyable stay this past week. The staff is very friendly, courteous, and professional. Our needs were met promptly. From the amazing pool staff like Juan Carlos and the towel guys that immediately set you up for the day to the concierge staff like Kayla who are ready to make your trip amazing. Front desk also vey helpful. Also, good to see Carlos who always greets you and welcomes you back. Can't wait to come back soon!
10/10
Reviewed Aug 19, 2025Excellent service; very professional and knowledgeable; especially the bailman known as Angel. We are looking forward to a return trip because of this great service.
10/10
Reviewed Aug 19, 2025My experience at the club at Solaz was amazing! The entire staff was super friendly & welcoming. Especially Angel the bell boy. He was very kind & helped us the entire trip! Highly recommend.
10/10
Reviewed Aug 11, 2025Great architecture, drinks and pool. My little ones loved it. The only drawback was they charged us for water at the restaurants which should be free. And it was expensive at their store
There were cockroaches everywhere. Our room wasn’t ready, didn’t get the sparkling wine. Service was poor. Won’t be staying here again.
10/10
Reviewed Aug 6, 2025I never write reviews for hotels and I had to make an exception for Solaz. I've been traveling to Cabo twice a year for almost my entire life and this is one of my favorite hotels I've stayed at. The rooms are lovely, the food and drinks, and service are amazing. Veronica was especially wonderful and helped us book dinners/airport transfers and anything we needed. We LOVED Cesar and Pedro at the adults pool - 10/10 friendliness and service. I will 100% be staying here again!
10/10
Reviewed Aug 3, 2025Appreciate the consistency of great service, longevity of the staff, and the upkeep of the property. We enjoy returning year after year.
10/10
Reviewed Aug 2, 2025Love this place! Multiple pools so you can decide if you want the party, the family or the relax/ read a book. You can also go to the hotel side pool which is typically lively Fri-Sunday. Shout out to Angel at the front and the housekeeping staff!! The Italian restaurant is delicious, pricey, but quality. They were recommend for a star and I see why.
10/10
Reviewed Jul 30, 2025We had a wonderful stay at Solaz Club in Cabo! We received a VIP upgrade (subject to availability), and our suite was absolutely amazing — spacious, spotless, with a breathtaking ocean view, and even complimentary evening housekeeping.
The staff made our experience even more special. Paul helped us with our luggage and valet parking and gave us fantastic recommendations for local restaurants. At the pool, Alfonso and his colleague took such good care of my daughters and me, making us feel truly welcomed.
The dining experience was also a highlight. The food at Mako, the Italian restaurant, and the poolside restaurant was outstanding. We especially loved the ceviche and the barbacoa tacos — both were unforgettable!
The sea was another highlight: clean, calm, and safe for swimming, with Alejandro Pineda guiding us to make the most of the experience.
Thank you, Solaz Club, for such a memorable trip. We can’t wait to return!
10/10
Reviewed Jul 29, 2025I would like to thank Rocio Fernández, Pre-Arrival Agent, and Angel, the bellboy, ambassadores at The Club at Solaz for exceptional service. Rocio made our trip preparations effortless with proactive communication, while Angel provided warm welcomes and assistance, showcasing his knowledge of the resort. Their dedication and enthusiasm made our stay unforgettable, and we look forward to returning.
10/10
Reviewed Jul 28, 2025RETURNING 100%! I have used Expedia for countless trips, this is the first VIP Acess resort that actually provided me with a room upgrade, and for that reason, I am grateful and they have my family’s loyalty! Family trip at the Club at Solaz did not disappoint, we reserved a 2Bedroom room/villa and we received a 3bedroom 4 full baths room/villa! I cannot rave about it enough, the “kids” did not want to leave and neither did the parents. Our boys are 18/18/ and 21 years old and they loved the property as well. Lots of delicious restaurants and bars. We frequented the Mako restaurant because the aqua chile was phenomenal, along with their spicy shrimp tacos and the el Crunchy tacos. Our other notable meal was at Al Pairo where the food was delicious. The grounds for the hotel and stunning and the staff provided excellent service. Truly a wonderful vacation spot. Thank you Solaz for the wonderful stay.
10/10
Reviewed Jul 27, 2025Angel ( Bell Boy) was an absolute pleasure to have assisting us during our stay here at The Club at Solaz.
He was right there every time we called on him. He help navigate us around the resort and gave good ideas that we asked for if we went off the resort.
10/10
Reviewed Jul 22, 2025I have been here with my family many times and each time is amazing. The customer service is unsurpassed. Everyone who works at Solaz is wonderful and we look forward to our next trip.
10/10
Reviewed Jul 21, 2025Outstanding property with attention to details . Very neat and clean !
10/10
Reviewed Jul 16, 2025My family and I absolutely love staying at Solaz- it feels like a home away from home when we visit. I would like to give a special shoutout to Angel the bell boy who is so attentive and kind. He always greets you with a smile and brightens your day. Can’t say enough good things about him and Solaz!
10/10
Reviewed Jul 15, 2025The staff and service are world class! Some of the best service I've experienced at a resort anywhere. And the facilities are top notch - everything is thoughtfully designed for maximum comfort and relaxation. I will happily return to the Solaz.
10/10
Reviewed Jul 14, 2025very clean, excellent view and service
10/10
Reviewed Jul 13, 2025We enjoyed are stay at this lovely resort. The people were so kind and warm. “Angel” and “Carlos” were specifically great!
10/10
Reviewed Jul 13, 2025We really loved our stay at The Club at Solaz. The 50 meter infinity pools are perfect for an early morning swim workout. Everyone working there is super friendly and service is top notch all the way around!
10/10
Reviewed Jul 11, 2025The service was fantastic. Every single staff member made us feel welcome and was so friendly! We are returning again this year in about a month and are very excited to see everyone again.
10/10
Reviewed Jul 9, 2025very nice hotel
10/10
Reviewed Jul 9, 2025The grounds were beautiful and food was good but a bit expensive.
10/10
Reviewed Jul 9, 2025If you’re traveling to Cabo and looking for a relaxing trip, I would definitely recommend Club at Solaz as a fantastic destination. Suites were great, lots of room, amenities, etc. Staff were also great, very attentive, friendly, came across as genuinely caring about you enjoying your stay. Good for families or adulting, caters for both and pool areas dedicated to both. I wouldn’t plan on beach activities or night time partying. It’s relatively pricey but worth it if you’re looking for a high end and relaxing stay.
10/10
Reviewed Jul 9, 2025Overall the resort was Beautiful. All the staff even the landscapers were polite. Food was pretty good for a Hotel but a bit on pricey side. The beach was not swimmable that was the only downside.
10/10
Reviewed Jul 7, 2025This was our second stay at The Club at Solaz, and it just keeps getting better! The photos don’t do it justice—the property is absolutely stunning. It’s the perfect size: large enough to have amazing amenities, but intimate enough that you feel like you have the place to yourself.
From the moment we arrived, the staff made us feel like family. Angel (bell hop) gave us the warmest welcome, and the amazing service continued with the ambassador team—Christian and Rocio. Karla and Andrea made sure we were completely relaxed poolside, Saul kept the drinks flowing with his incredible cocktails, and Marcos at Mako made dinner feel extra special. Everyone treats you like you truly matter.
The infinity pools are breathtaking, the food is high quality, and the vibe is so serene—it’s hard to find a reason to leave the resort!
A huge bonus for families: the Kids Club is fantastic! Our little ones had a blast with the fun activities and safe, creative play spaces. There are also shallow splash areas and kid-friendly spots throughout the resort, which made traveling with children easy and enjoyable. After a day in the sun, the rooms are a welcoming retreat — modern, luxurious, and designed for total relaxation. Every detail is thoughtful and high-end.
We’re already planning our next trip and starting a family tradition.
10/10
Reviewed Jul 5, 2025The property is very nice and well-located, with all the amenities. The only drawback we encountered was that there was some noise in the rooms, which are very close to the street. During the night, it's difficult to sleep due to the noise of nearby vehicles.
10/10
Reviewed Jul 4, 2025Everyone was friendly and I felt safe. The property had a team of ambassadors who was great and hospitable. The spa was amazing and everything was clean. The staff was consistently friendly and professional. My housekeeper was Jacqueline and she was very friendly and conversed with me. One day I came to find my room decorated in recognition for my birthday which was a delightful surprise. Andrea at the pool was wonderful, as well, and the staff at Mako were particularly exceptional, with many of them taking care to remember your name and what you order if you had been there before. One of the things to note is they require reservations for dinner at the restaurants. If they aren’t busy, this might not be a big deal except for the sushi restaurant, which seems to be excluded from everything. It would be nice if one of the pools might be adults only but can see why that might be a challenge to enforce. The only other thing I was not prepared for is this place sells vacations or timeshare-like packages and I was not advised of this beforehand, so I was disappointed to be caught off guard about the “invitation” that also turned into what I was told would be a 75-minute no obligation tour to a nearly daylong aggressive sales strategy. The property has a lot of indulgences that undoubtedly will sell itself and I do plan to return. For guests who stay on the residences side instead of the hotel, it would be nice to know (1) there is a distinction and (2) that there will be a pitch.
10/10
Reviewed Jul 1, 2025First class experience- from check in to check out. The bellmen, the front desk staff, the concierge staff and the pool staff all went out of their way to make our stay memorable.
8/10
Reviewed Jun 28, 2025It is an amazing resort. We went there because it advertised tennis. When we checked in, the conceirge that we met with offered to set up a pro etc. We stated we only needed a court. Unfortunately the people workign there as well as the websites both hotel.com and Solaz did not let us know or post that tennis was unavailable. I was particularly annoyed as they did nothing other than say "sorry".
10/10
Reviewed Jun 27, 2025Loved everyone
10/10
Reviewed Jun 17, 2025Very friendly and helpful people at Solaz (And HDM).They are courteous, friendly and competent. We are always complementary about those that we meet at Solaz and HDM. Congratulations for a wonderful job.
10/10
Reviewed Jun 16, 2025Beautiful resort, great staff and superb service overall. Staff from the front desk, concierge, pool service and housekeeping went above and beyond to make sure all our needs were taken care of. It is a very high end resort with great amenities. A little pricey but was well worth the money.