Casa Roces

The property is clean and has a lot of paintings. Our father is a painter by profession and we appreciate all the paintings that were displayed on the property.

None.

location,cleanliness

toilet

Staff and security wonderful! Very comfortable and quiet. Highly recommend.

N/A

Location & traditional Filipino home.

Significant lack of ventilation thus contributing to trapped heat within the place.

The location was good, the property was well maintained. The staff was pleasantly helpful and accommodating with our needs.

La amabilidad del personal

Really lovely staff, good room and location

Lovely staff, nice room and good location

Booked at 9.30pm, arrived 10 minutes later. Great reception, free parking, felt safe. Hot shower , lovely big bed.

N/a

We chosen to have breakfast outside the hotel. The location is very accessible to restaurants,churches,mall, and schools. The hotel made me feel I live in a heritage home.

Although they haven’t clean the room daily, they should at least take the garbage out of the room and replenish toilet papers automatically. The WiFi signal for the entire place is very weak that oftentimes I have to use my cellular data.

I love the peace and calm of the place as well as their very friendly staffs.

Superb location - the property is located at the heart of Albay.. its close to different food stalls and SM Legazpi.

Comfortable enough, with generator, kind staff

A bit pricey compared to competition but can be worth it

home away from home feels, very good location (near church, public transpo, and restos), accomodating and nice staff ( they helped in refund when flights were cancelled due to typhoon-- so we also decided to stay here once our flights were rebooked)

None.

kind ates, homey feels, very clean rooms, good location

None.

i love the serene place. its so relaxing

Cleanliness and the staff

the lock of the door, it seems damage but its okay

This is a very nice place to stay – very clean, peaceful, and relaxing, with a homely atmosphere and hospitable staff. Highly recommended destination.”

Great staff, nice place!

The vent of the aircon in my room was already loose, so it's always pointed down to the bed.

Llits molt còmodes. Aigua calenta i amb pressió. Personal molt amable i ens van ajudar a organitzar tours per la ciutat i el transport.

Només oferien esmorzar filipino (arrós). Vam anar a esmorzar a un establiment aprop.

Clean, nice place and approachable staff

No wifi connected to tv not convenient for the kids.

Ambience and proximity to mall and cafes

Toilet facilities needs upgrade

The property itself has a lovely ambiance being an ancestral home. Location was perfect for what we need.All the staffs are lovely and helpful. Our request of early check in was granted with extra charge of course. And hot water is available!

Just the Wi-Fi connection in our room but with the other room we had, it was not a problem.

It feels like home staying at Casa Roces. The staff are wonderful and the facilities are very clean. I would love to stay again.

Kind of nice old fashioned house, not good air conditioning. Ants in the bathroom. Furniture kind of sticky. We left a day early

The staff was friendly

The sound proofing wasnt great, you could hear people talking outside the room. Had to press rhe doorbell and wait for staff to open gate to enter felt every time you wanted to leave or enter the hotel felt a little bit awkward, since we are the type to go back and forth alot, even late at night.

Location

Mold in our room :(

Staff were very courteous and helpful

It’s a homey feeling. Safe and secured

Location was great and staff were wonderful and helpful! Ms. Merley helped us booked our ATV tour. It rained on and off the whole time we were there but, we had a blast with the ATV tour and the staff made us really feel welcome. They attended to our needs and they even lend us umbrellas! Maraming salamat Ms. Merley, Ms. Shirley and Miss Kim.

There's no hair dryer (although they lend me one) and extra toilet rolls. The water heater didn't really warm up the water in the shower. It was ok for us but, it might still be cold for others.

Homely

Feels like home, near airport, very helpful and kind staff. Private carport, close to many fast food chains and cafes.

The AC was a bit loud at night. The bathroom has a step up which can trip someone in the dark if they aren’t careful.

All the staff are very friendly, approachable, and responsive to any requests I made. The hotel also agreed to refund me when I had to leave early due to the typhoon.

Need to check the internet as it keeps turning off especially in the evening.

The property is nice,location close to church and surrounded by different restaurants.The hotel is very nice especially the living area with different seating area’s which are decorated by antique decor.

The bathroom when we came in, the sink was clogged and the toilet flush is very hard to flush.There was no soap or shower gel in the shower.They don’t clean the rooms.

Location is convenient near fastfood, pharmacy and grocery. Staff are very helpful and they always provide me with whatever I need (iced water, kettle etc)

Water pressure needs to be improved.

Basic breakfast, but OK

The staff was very helpful and available 24/7 whenever we needed help. The facility was good and we were able to stay comfortably.

Drinking water was provided whenever we needed however there were no facilities where we could fill and clean our water bottles. We only stayed one night but if we were to stay longer, it would be an issue to request water again and again, particularly at night. We had clean water access everywhere we stayed in the Philippines.

Location is within walking distance to home grown restos.

The properly was surprising very well appointed and nicely designed from a residence to now a bed and breakfast place. We needed a place with 8 beds and we fortunately got 4 rooms at Casa Roces. The property’s centrally located and close to restaurants open 24/7 without being in the main streets that could be noisy. One last thing that is a much appreciated is Marisa, the staff of Casa who’s welcoming, helpful and very attentive to our needs!

A very minor issue are the toiletries provided which included most things a person would need except for a tiny soap that was included in the kit. It’s not usable for a shower. It’s enough to wash ones face but it breaks right away when used in the shower.

Homey

Distance from the airport;

Staff was very helpful to my partner.

Homeliness and accommodating staff

Wish that they could order food other than breakfast

Artistic ambiance, arts

Food options

Everything!

Nothing ;)

The location is good - near Jollibee, Robinsons and other restaurants. The staff is very kind and helpful. Very homey.

The water pressure is too low, it was difficult to take shower even in the evening. Hotel should also put remote control for AC. I keep waking up to turn off or lower/increase temperature.

The house is walking distance to downtown and government offices. Walking distance also from drugstore, supermarket, restaurants. This is our second time to stay in this property. We chose to go back because our experience last time was great.

I think they forgot to give us toiletries (soap and shampoo) and drinking water but we brought our own so its was not a big issue with us. The water pressure in the bathroom is still weak, and there will be times when the shower would stop for several seconds. Towels look a shabby.

Absolutely gorgeous accommodation, clean and well maintained. Staff were absolutely brilliant and so helpful.

Loved it all

Quiet, friendly host, good location

Bathroom had very little water pressure, had to ask for a sheet as there was only a blanket on the bed - but they were happy to provide

The whole staff was very hospitable & helpful on our quest to explore the area.

Hot shower, clean room & good coffee in the morning!

good location in a very nice decorated b&b

nothing

Everything, including the cats!.

The flush in the toilet was not working properly!

Cleanliness and friendly staff

none

Cozy and comfy bed.

Slow internet.

The staff

Nil

Very cosy and fell at home staff very friendly. The breakfast excellent apart from 1 hour wait ✋️

Kudos to the accommodating staffs, sobrang bait po nila. Overall, ang private and nakaka relax mag stay sa Casa Roces. Recommended for wedding preparation photoshoot. 🥰☺️😇

The room was cosy, and the bed was comfortable. Feels like you're at home. I loved the boneless bangus breakfast. And the staff were very nice.

The property near touristic spots. The place is cozy, we felt at home. the staff were superb and courteous. they even gave us tips on where to buy souvenirs. we arrived 30 mins earlier than the usual check in but they allowed us to enter our room.

the water pressure in the toilet, shower and sink were weak. there were instances when no water is coming out of the shower. this can be improved on.

Ms Shirley good in all

None

Location was tops. Value for money too! The staff were very friendly and accommodating, kudos to Lyn of the front desk who would do her best to accommodate your requests.

When there are not too many guests, it looks like they would not use the lobby and dining hall airconditioner. The TV was not smart, nothing to watch on local cable. They had limited parking space.

Big room. Comfortable bed. Aircon nice and quiet

Water pressure not good in the bathroom