New CityView Safe Home 5min to Downtown vs Similar Hotels

While the rooms were comfortable, there were complaints about noise and discomfort from the bed.

Rooms described as spacious and comfortable, with some mentions of noise.

Room quality was generally good, but some guests reported issues with size and maintenance.

There were cleanliness issues reported, such as tiny cockroaches and a persistent smell of smoke in rooms.

Guests noted the property was very clean, but some areas mentioned needed updates.

Several reviews mentioned issues with cleanliness, including dead cockroaches and unpleasant odors.

A good location, close to the riverside and many bars and restaurants.

Overall good location noted, although some mentioned distance from main attractions.

The location received praise, being close to attractions and offering great views.

The staff was described as friendly and accommodating.

Multiple reviews praised the staff for being friendly and helpful.

Guests highlighted friendly and helpful staff throughout the reviews.

Breakfast was poorly rated, with reports of limited options and poor quality.

Some guests found breakfast options limited but quality was good.

Food services were not explicitly mentioned, standard quality for this hotel tier.

Lack of basic amenities and maintenance issues were reported, impacting guest comfort.

Facilities such as the rooftop pool and breakfast were highlighted positively.

Amenities were noted but some were unavailable or lacking, such as the pool and reception area.

Some guests felt they could pay more for better basics and overall experiences.

Considered good value for the level of service and amenities.

Many guests found good value in the price they paid for the stay.