The Onyx Apartment Hotel by NEWMARK vs Similar Hotels

Rooms were described as nice and comfortable, with some concerns regarding bathroom size.

Some rooms are nice, but issues with comfort and outdated decor were noted.

Concerns about small rooms, lack of amenities like a window and closet.

Rooms were described as spacious and clean, but there were issues with noise and broken amenities.

The rooms were mentioned as clean and very clean, indicating a positive sentiment.

Mixed reviews regarding cleanliness, with some mentions of unpleasant smells.

Issues with room preparation and hygiene were noted.

Shower door was broken, windows dirty, and some guests noted that cleaning staff were disrespectful.

The central location was positively highlighted in multiple reviews, indicating high satisfaction.

Very central and convenient location, praised in multiple reviews.

Perfect location near V&A Waterfront; very secure area.

Many reviews highlighted the convenient and prime location of the hotel.

Most reviews praise the staff as professional, warm, and friendly, but some experiences were negative, affecting the overall sentiment.

Friendly and helpful staff, though responsiveness was inconsistent.

Very kind and efficient staff; positive reviews on service.

The staff were noted as friendly and helpful throughout various reviews.

The breakfast experience was mentioned as limiting for guests, impacting overall sentiment.

Breakfast was adequate but varied in quality; some found it lacking.

Good breakfast selection, but limited options.

No specific mention of food quality, assumed standard for the hotel tier.

Amenities were generally well-received, although some specific features needed improvement.

Basic amenities provided, but some issues with heating and internet slow.

Limited refrigeration options and breakfast choices.

Guests noted some amenities like poor internet and missing cleaning supplies.

Some reviewers found the hotel to be overpriced compared to the services received.

Affordable pricing is highlighted, but some guests felt it could be better.

General satisfaction but some amenities felt lacking.

Given the quality of service and location, it offers average value but with significant room for improvement.